
On visiting my cousin on Wednesday morning I found the staff extremely welcomingColin C(Cousin of Resident/Service User)



On visiting my cousin on Wednesday morning I found the staff extremely welcomingColin C(Cousin of Resident/Service User)



Holmer Manor private nursing home in Hereford offers the highest standards of luxury accommodation and exceptional quality care for up to 39 residents.
Located next to the historic Holmer church, off Leominster Road in Herefordshire, Holmer Manor is a beautiful Victorian building with a purpose-built extension, providing great facilities suitable for various different needs. Holmer Manor is easily accessible from a range of nearby locations such as Hereford, Leominster, Ledbury, Bromley...
Care Provided by Holmer Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please visit our website for more detailed information regarding fees
The price(s) shown are provided by the care home. Contact Holmer Manor Care Home for full pricing details and T&Cs.
Contact Holmer Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Holmer Care Home Ltd
- Private Owned
Person in charge
- Katie Smith (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (16)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome at any time of the day although the home do ask that resident's privacy at lunchtime is respected
Parking
- There is ample parking within in the grounds of Holmer Manor and also on the quiet road immediately in front of the home
Holmer Manor Care Home Reviews (60)
Holmer Manor Care Home has a Review Score of 9.7 (9.744) out of 10, based on 15 reviews in the last 2 years.
Over all time Holmer Manor Care Home has 60 reviews.
The recent loss of her husband, my father, has been handled with care and compassion. Thank you
Thank you so much for your very kind review which I will pass onto the staff team.
My room is always clean and tidy.
I would definitely recommend this home to others.
The new management team are a breath of fresh air as they listen to you and act accordingly.
Many thanks for your review - very much appreciated
From the time I contacted the home to find care for my father, the staff were engaged with getting to understand his needs. Since he moved in, his care has been excellent, and the busy staff will always find time to talk to me about how he is doing.
Unable to see his room at present because of rules.
On visiting my cousin on Wednesday morning I found the staff extremely welcoming, friendly and went well above normal duties. Offering refreshments informing me why my cousin was a little delayed in visiting me, making sure we had a good visit.
My husband went to Holmer Manor for respite. The first impression was worrying, the staff who answered the door were not aware of his arrival. My husband had some complex issues There were no pre-admission notes taken. My husband phoned early afternoon to say he was still in his wheelchair with his outdoor coat on. The staff had been informed he had a small sore on his sacrum and he needed to be put to bed for a couple of hours in the afternoons. It states in the brochure there is access to both a TV and internet!. My husbands first day was sitting staring out onto the A49. The manager sorted out these issues the following day. On his first night he had to phone home to ask if we could phone and ask to be put to bed. Often his buzzer was out of reach. If they were short of staff he would be left in bed. On two occasions the staff let him slip off the sling onto the floor, luckily he was not hurt. The sore on his sacrum has broken down. It's been a terrible experience.
My mum was in Holmer Manor Care home till she was taken into hospital in January after catching Covid from someone within the home, so after all the expense and putting a screen up it didn't stop the virus and my mum went without seeing her family this last year for nothing and she has sadly passed away. The staff were mostly caring but the management and owner were a disgrace. They never called the hospital once to see how mum was doing and when she passed away not one call to the family, not even a condolence card which is very uncaring and unprofessional. I would not recommend this home at all.
Thank you for your review. It is very disappointing that having tried so hard to fulfil your expectations and having exchanged in excess of 50 detailed emails with you and your sister since August 2020 that you continue to denigrate our incredibly hardworking and diligent team. I have emails from...
My mum died in hospital after being in there for three days. The home did not call to see how she was, we did not receive a sympathy card, no contact at all from the home.
When we went to collect mums belongings they were dumped into boxes like rubbish some in black bin bags, ornaments mum had for years were broken (absolute disgrace).
My sister and I had contact with the owner during mums stay here and found him to be unapproachable and very rude. Would definitely not recommend Holmer Manor.
Thank you for your review. It repeats many of the issues in your sister's review. It is very disappointing that having tried so hard to fulfil your expectations and having exchanged in excess of 50 detailed emails with you and your sister since August 2020 that you continue to denigrate our...
My experience of visiting mother was satisfying. I would probably say that if anything could change it would be the time getting through to management on the phone. I think that £850 week is a lot of money but it was local and Mother seemed to be well looked after. Although she caught a chest infection (don't know how). The staff could maybe answer the door a bit quicker.
Lovely staff, my Uncle loves it, they're 100% satisfied with his care. Would recommend to anybody, always willing to help with visits. Brilliant care home. Staff always willing to help with anything. My Uncle is always saying to me how much he likes it here. Thank you.
thank you so much for your kind review - very much appreciated.
To know my husband is so well looked after has meant a great deal to me.
Dear Hilda - thank you very much for your kind comments, which I will pass onto the staff team - it is our privilege to have your husband living in our home.
Mother had been in care at Holmer from January 2020 to her death in December 2020. The care provided by the staff at Holmer Manor was exemplary. She was treated with care and dignity at all times. Staff were always on hand to either provide updates on mothers' condition or would find the nurse on duty for mothers floor for an update to be provided. The nursing staff always had time to talk through mothers' condition.
Thank you very much for your most kind review, which is much appreciated by all of us especially in these challenging times, it is lovely for the hard work of the staff team to be so generously recognised.
Always made to feel welcome. Staff really care about the welfare of the residents. Residents always appear happy and well cared for. The food is excellent. The home is clean and well maintained. Plenty of activities and entertainment provided.
Dear Marilyn, thank you so much for your review which is really much appreciated. If you could let me know what we could do to make the rooms better, I would be most grateful as most have been refurbished in past 12 -18 months including new furniture so I am worried that we may have missed something. Many thanks, Geoff.
The recently created "covid safe" family meeting room is beautiful, lovely decor and floor to ceiling clear perspex screen, with microphones to hear each other. The owner has gone to a lot of trouble and no doubt expense to set this up for family and friends to visit their loved ones. The staff are a delight and are so positive, caring and helpful. They recently assisted my friend to contact their bank with new instructions, and the carer used their own phone for this purpose. The admin staff are so friendly and nothing seems too much bother for them. When you think about what they have all had to deal with during the pandemic lockdown, it is a wonder they have any energy left. I am so pleased and relieved that my friend is living at Holmer Manor, it has been a load off my mind and he is very happy there. Thank you.
Dear Cate - very many thanks for your very kind review and I am delighted the visiting room is working so well for you - hopefully, in the near future, we will be able to dispense with it and resume some form of face to face visits. I will pass on your compliments to the team, thanks again.
I am here on respite and have been extremely well looked after. The only problem I have is the rest of the patients are beyond having a sensible conversation with. That is because at 81 I am still reasonably mentally stable, able to reason and I can do things for myself.
Thank you very much for your kind review - we do understand your comments as we provide care for people with dementia. We hope we can have you back to say another time.
Sadly, Mum recently passed away in the nursing home, suffering from both Dementia and breast cancer so her needs were complex. For the last critical week of Mum's life, the staff were especially caring. I would not wish to miss anyone in giving praise so would also like to mention the Cook as well as all the lovely caring staff, as she made a special effort to look after my family as we sat for the last week with Mum. She cooked food for us, ensured we had tea/coffee and sandwiches which helped to sustain us.
So, to conclude, the whole team worked to ensure the most important person was nursed and cared for as a person, not just as a resident or a patient, but as a frail and needful human being. Thank you all.
My mother has been cared for in a very compassionate way. The staff are all very caring and helpful. The standards of cleaning in the home are very good. The general appearance of the accommodation is good, clean and tidy, but not clinical, more homely. The food is of a very good standard and plentiful. Overall, this is a very good home, and I am very grateful to the staff for caring for my mother.
My aunt has been at Holmer Manor three months, during this time I feel her health and zest for life has greatly improved. All staff on all levels, management, nurses, care workers, kitchen and cleaning are always available, happy and keen to help make my visits and aunt's stay the best it can be. Thank you all.
Staff pop in regularly to offer drinks and check Mum is OK.
We have been able to furnish the room to Mum's taste and the room is comfortable.
Mum's wishes are respected and she enjoys staff stopping to chat.
All the staff are very good. My wife is very happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026we have two lovely bedrooms with en-suite wet rooms available either for nursing or residential residents
News (0) & Events (0)
There are no news items for Holmer Manor Care Home.
There are no upcoming events for Holmer Manor Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holmer Manor Care Home.
Accreditations
There are no accreditations posted yet for Holmer Manor Care Home.
Meet the Team (3)

My name is Kate Smith and I am the Manager at Holmer Manor Nursing Home. I have worked in Health and Social Care since graduating in 2005, initially in supported living where I also gained my Masters degree. My first Registered Manager’s position was in 2009 when I commissioned an Extra Care Facility, and since then I have worked in a variety of roles as a Registered Manager. I have also worked as Regional Manager’s for care organisations and this has furthered my passion for providing high quality, person-centred care. I have recently come back to Home Management, so as to be closer to home and enable me to work in a home that’s good enough for my Mum – and I believe Holmer Manor is just that! My family are incredibly important to me and in my spare time I enjoy outings with my husband and our son, sunny holidays whilst reading a good book. If you would like to come and visit Holmer Manor, please feel free to contact me and I would be more than happy to show you around our wonderful home.

Princy has been at Holmer Manor for 5 years and leads the nursing team and is overall responsible for all clinical matters . She is also involved daily hands on with the clinical care of any Holmer residents who need her.

My life has been shaped by a deep commitment to care , whether in a professional setting or with my own family.
I enjoy time with my children and nine grandchildren, holidays away with my husband, in the caravan exploring the UK coastal lines. gardening, arts, and crafts. My favorite down time is a good book on a beach.
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