






Waverley House Care Home has an excellent record in providing up-to-date elderly care methods which are appreciative of personal needs and family circumstance.
The home practises independent living techniques, including for service users who have dementia, with the aim of achieving the best possible quality of life for as long as possible.
A number of activities and therapies are available depending upon requirements and Waverley House's friendly team of staff benefit from a range of regular training programmes.
Care Provided by Waverley House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Waverley House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Waverley House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Alan Riley (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Number of floors: 3
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Waverley House Reviews (29)
Waverley House has a Review Score of 9.7 (9.683) out of 10, based on 13 reviews in the last 2 years.
Over all time Waverley House has 29 reviews.
The Staff at Waverley House are great Mum seems really settled and cared for. Doctors are always on hand.
The Staff at Waverley House are great Mum seems really settled and cared for. Doctors are always on hand.
Thank you for your lovely feedback. We're so pleased to hear that your mum is feeling settled and well cared for at Waverley House. It's wonderful to know that you feel reassured by the support of our staff and the availability of the doctors.
My mum settled here well the carers and nurses are lovely they look out for mum,mum was here for rest for couple of weeks then mum needed full time care so we all happy for mum to come here,they have singers and music coming in mum enjoys listening to it.over all pleased with this care home.
My mum settled here well the carers and nurses are lovely they look out for mum,mum was here for rest for couple of weeks then mum needed full time care so we all happy for mum to come here,they have singers and music coming in mum enjoys listening to it.over all pleased with this care home.
Thank you so much for your lovely feedback. We're delighted to hear that your mum has settled in well and that you and your family are happy with the care and support she receives. It's wonderful to know she enjoys the music and entertainment too. Your kind words mean a lot to the whole team.
My wife has settled in really quickly. She is very happy. She smiles at the staff when they give medication or help her to the toilet. Her appetite has improved. She is more alert as the nurses working with her G.P have reduced the medication she was taking.
My wife has settled in really quickly. She is very happy. She smiles at the staff when they give medication or help her to the toilet. Her appetite has improved. She is more alert as the nurses working with her G.P have reduced the medication she was taking.
Thank you for your lovely feedback. We're so pleased to hear that your wife has settled in well, is happy, smiling, and enjoying her meals. It's wonderful to see her wellbeing improving, and we're delighted to be part of her care journey.
My Mum has been living at Waverley for about 6 years. She has been wonderfully cared for by kind and supportive staff. She is now at the end of her life and I have been supported so very kindly by them keeping me informed and I am so grateful that she has been able to stay there to the end
My Mum has been living at Waverley for about 6 years. She has been wonderfully cared for by kind and supportive staff. She is now at the end of her life and I have been supported so very kindly by them keeping me informed and I am so grateful that she has been able to stay there to the end
Thank you so much for your incredibly kind words. We're deeply grateful to have been able to care for your Mum over the years and support you and your family during this difficult time.
My mum went into the...
My mum went into the care home for restbite and they were very good then that's when me, mum and my family decided for her to go into Waverley permanently. The best decision made.
Thank you so much for your kind and heartfelt review. We know what a difficult decision it can be to move a loved one into care, and we're truly honoured that you chose Waverley for your mum. It's wonderful to hear that our nurses and carers have made such a positive difference, and we're delighted that you and your family feel happy and reassured. Thank you for trusting us with your mum's care.
What makes this care home especially special is the genuine sense of community. Residents are encouraged to feel...
What makes this care home especially special is the genuine sense of community. Residents are encouraged to feel settled and independent while always knowing support is close at hand. Daily life is unhurried and peaceful, allowing residents to enjoy their routines and socialise comfortably.
The staff are truly exceptional and are without doubt the heart of the home. Every member of the team shows outstanding kindness, patience, and compassion in everything they do. They take the time to get to know each resident as an individual, treating everyone with respect, dignity, and genuine warmth. It is clear that the care provided goes far beyond basic needs, they go the extra mile for the residents.
Thank you so much for your kind and thoughtful review. It means a great deal to our whole team to know that the care, community, and atmosphere we work hard to create are felt and appreciated. Your words will be shared with our staff, who will be very proud to read them.
On entering Waverly House it feels very a cosy, comfortable environment, with lovely soothing music to greet you, and all the staff very friendly and accommodating to you, feels a very homely home. I was visiting a friend who was receiving end of life care. The standard of care was exceptional. All...
On entering Waverly House it feels very a cosy, comfortable environment, with lovely soothing music to greet you, and all the staff very friendly and accommodating to you, feels a very homely home. I was visiting a friend who was receiving end of life care. The standard of care was exceptional. All staff were very kind, caring and sensitive at this difficult time, but provided such reassurance and support for the family.
Thank you so much for sharing your experience. We're deeply touched by your kind words and are glad that Waverly House felt welcoming and homely during such a difficult time. Our team strives to provide compassionate, sensitive care for both residents and their families, and it means a great deal...
Thank you so much for sharing your experience. We're deeply touched by your kind words and are glad that Waverly House felt welcoming and homely during such a difficult time. Our team strives to provide compassionate, sensitive care for both residents and their families, and it means a great deal to hear that their efforts brought reassurance and comfort. Your feedback will be shared with the whole team, who will be truly grateful for your recognition.
Very impressive in every respect; nothing too much trouble.
Very impressive in every respect; nothing too much trouble.
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us.
My dad, who is terminally ill, was given a bed at Waverly. The staff here are incredibly friendly and always happy to help, whether it's me, my family, or my dad. It's a lovely environment, and he is very well looked after. Their care and kindness have made my dad's last moments as pleasant as...
Thanks, Sam
Thank you, Sam, for sharing such a heartfelt message. We're truly honored to have cared for your dad and grateful to hear our team could provide comfort and kindness during this difficult time. Your words mean a lot to us.
I have not attempted to 'mark ' some of the points. I was here such a short time and my needs so untypical. The floor staff were all very friendly and always willing to help. They have patience and understanding with the ordinary residents. A possible future for me.
I have not attempted to 'mark ' some of the points. I was here such a short time and my needs so untypical. The floor staff were all very friendly and always willing to help. They have patience and understanding with the ordinary residents. A possible future for me.
Thank you for your honest feedback. We're glad to hear our floor staff were friendly and supportive during your stay. If the future brings you back, we'll be here to help with whatever you need. Wishing you all the best!
We have found Mum has settled in well. So far so good. Knowing some of the staff is a good thing. If I'm honest could ask Mum if she needs anything. But that's if Mum Is telling me the truth! But we are happy with the service so far.
We have found Mum has settled in well. So far so good. Knowing some of the staff is a good thing. If I'm honest could ask Mum if she needs anything. But that's if Mum Is telling me the truth! But we are happy with the service so far.
Thank you so much for leaving us a review. I'll be sure to share it with the rest of the team!
A lovely calm place to be. The staff are attentive and work very well together as a team. They are quick to respond to residents needs and are caring. It's a happy place.
A lovely calm place to be. The staff are attentive and work very well together as a team. They are quick to respond to residents needs and are caring. It's a happy place.
Thank you for leaving us this kind review, we really appreciate it. The team will be delighted to read it.
Dad moved to Waverley house in 2024 with a broken hip after a stay in hospital struggling with dementia. He was very confused and lost. The staff at Waverley House have all been extremely caring and kind and they brought Dad back to stable and happy and content. The support they provided was first...
Dad moved to Waverley house in 2024 with a broken hip after a stay in hospital struggling with dementia. He was very confused and lost. The staff at Waverley House have all been extremely caring and kind and they brought Dad back to stable and happy and content. The support they provided was first class. Dad grew to be as settled as he may ever be and we couldn't have asked for better care for Dad. Thank you to all the wonderful staff.
Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.
Recently my wife had a fall resulting in a fractured hip. She lives in the nursing suite of 40 residents. The carers and nurses have provided excellent rehabilitation support and real progress is being made to improve my wife's quality of day-to-day life. Waverley provides a homely, relaxed...
Recently my wife had a fall resulting in a fractured hip. She lives in the nursing suite of 40 residents. The carers and nurses have provided excellent rehabilitation support and real progress is being made to improve my wife's quality of day-to-day life. Waverley provides a homely, relaxed atmosphere for residents and visitors with hardly any restrictions imposed. The kitchen staff produce excellent meals and if needed adjusted for individual needs. The standard cleaning and laundry is excellent. Activities to stimulate interest is a regular feature including a wide variety of musical events; most allowing residents to take part. A Church communion service is held. One-to-one interaction is tailored to specific needs and abilities. Residents' families and friends form informal groups to share their own feelings and discuss ways in which life can be improved for residents without adding to the very high workload.
Thank you for leaving us such kind words about the care of your wife, I will make sure to pass the lovely comments on to the rest of the team.
I stayed at Waverly House for several months in early 2023, recovering from both a fractured hip and kidney problems. It was exactly what I needed after the racket and general business of hospital wards: a comfy room with en-suite, cheerful, friendly staff and good food! I consider myself lucky to...
I stayed at Waverly House for several months in early 2023, recovering from both a fractured hip and kidney problems. It was exactly what I needed after the racket and general business of hospital wards: a comfy room with en-suite, cheerful, friendly staff and good food! I consider myself lucky to have been the subject of their hospitality.
Thank you for this lovely review, we are glad that we could help you on your road to recovery and hope you are well now. Your kind words will be passed onto the rest of the team.
Waverley House are remarkable with their consistent love, sensitive care and professionalism. All the staff really care about all the residents. For me as next of kin, they’ve been really caring for many years for my Mom with her dementia and in the end-of-life stages, they were so supportive of us...
Thank you Waverley for your holistic care
This is such a lovely review, thank you. Our hard-working team strive to achieve the best care possible for all of our residents and were so pleased to see you and your family are experiencing this first hand. We give our condolences for the loss of your wonderful mum.
I cannot thank the staff at Waverly House Care Home enough for all the wonderful care, dedication, hard work and patience that was given to my late mother during her stay there. She was happy living at Waverly House considering she had lost her independence and it was always comforting to know how...
I cannot thank the staff at Waverly House Care Home enough for all the wonderful care, dedication, hard work and patience that was given to my late mother during her stay there. She was happy living at Waverly House considering she had lost her independence and it was always comforting to know how well she was being looked after, living so far away. My family and I were always welcome when we visited her. The end-of-life care given to my mother was exceptional. Once again, I would like to thank the staff.
This is so lovely to read. Our wonderful team strive to achieve the best care possible for our residents and it's fab to hear that you feel this way also. Condolences to you and your family.
Nothing was too much trouble, and her wishes were respected even though hospital...
Nothing was too much trouble, and her wishes were respected even though hospital visits were indicated from time to time. She declined under most circumstances, which is a great pity.
My sincere thanks go to the staff of Waverly House, and keep up the good work please!
We are so pleased to receive this lovely review from you. Our team here at Waverley House strive to achieve the best care possible for all of our residents. Sending our condolences to you and your family.
My Mother's care at Waverley House was of a very high quality. She was well looked after and was made to feel safe in a good environment. She made a few new friends with other residents and many with the staff who made her feel welcome.
My Mother's care at Waverley House was of a very high quality. She was well looked after and was made to feel safe in a good environment. She made a few new friends with other residents and many with the staff who made her feel welcome.
Thank you for taking the time to leave us a review. We appreciate all of your kind comments about our service and our team, it really means a lot to us here at Waverley House.
The care my father received for the last 10 months of his life whilst suffering with heart problems and dementia has been second to none. Each and every member of staff treats residents and their families with love, concern, utmost professionalism, care and respect. I have no hesitation in...
The care my father received for the last 10 months of his life whilst suffering with heart problems and dementia has been second to none. Each and every member of staff treats residents and their families with love, concern, utmost professionalism, care and respect. I have no hesitation in thoroughly recommending Waverley House to anyone seeking residential or nursing care for their loved ones.
Thank you so much for your kind words, they will be passed onto the team. Condolences to you and your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Waverley House.
There are no upcoming events for Waverley House.
Awards / Recognitions (1)
- 14 May 2012Recipient: Waverley House
Accreditations
There are no accreditations posted yet for Waverley House.
Meet the Team (2)

After finishing my degree I returned to live in the Leominster area, I was looking for a job to get into the health care sector. I applied for...
After finishing my degree I returned to live in the Leominster area, I was looking for a job to get into the health care sector. I applied for several care positions, Waverley’s “care for them like your own family” attitude is what drew me to them.
When I first started at Waverley I was extremely nervous and had zero experience with helping to care for others. The team were fantastic showing me around and able to answer all my questions. One benefit of working for Shaw is the 70 hours shadowing period. In other care settings, this can period can be as low as 12 hours. Shadowing over a longer period like this allowed me to learn from staff in a hands-on approach, in turn, this allowed myself and the resident to feel confident in my ability to carry out high-quality care when I started my shifts.
I had been a support worker for two years when the position of a team leader became available. I had worked hard as a support worker and felt ready to progress in my career, after an interview I was offered the position.
My current role includes liasing with other health care professionals such as doctors and social workers. It involves me creating care plans individually tailored to each resident under my care. Care plans highlight client's specific needs and includes important information in regards to an individual's care. As a team leader, I am also responsible for a team of care staff in the delivery of care to residents in a designated residential unit. I am responsible for the management and administration of medication. My role includes working effectively with others within the home to ensure resident's needs are safely met. Furthermore, I strive to champion person-centred care approaches. It is my responsibility to maintain knowledge of the organisation’s responsibilities under the CQC regulations, including residents’ rights. In addition to Work in compliance with Shaw Healthcare Policies & Procedures.
Working for the Waverley House has provided me with the opportunity to develop my career within health care. Waverley House is currently part of an exciting development leadership program which are looking for future management candidates amongst their current staff. After an interview process, I was offered the role of an engagement champion. This new role, alongside my team leader position, will allow me to work more closely with management, helping me to develop my leadership style and support new and current staff within the home.

I have been a part of the Waverley Team for two years and it has been a fulfilling experience to work amongst some of the most caring and...
I have been a part of the Waverley Team for two years and it has been a fulfilling experience to work amongst some of the most caring and knowledgeable individuals. It has been an honour to accompany our residents along this important journey of their lives, and provide the wellness, happiness and kindness along the way. I like working at Waverley because amidst all that may seem uncertain to our residents and their families, we provide the certainty of a home away from home. The Waverley Warmth is an experience to be felt, and its great to be a part of that.
Frequently Asked Questions about Waverley House
How much does Waverley House cost?
The care home lists weekly fees per person from £1,357 for nursing dementia care (respite from £1,457). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Waverley House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Waverley House have?
There are 47 Single Rooms.
What are the Facilities & Services at Waverley House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Waverley House to the centre of Leominster?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waverley House to verify any information. View our terms and conditions. Waverley House has an Enhanced Service -what an Enhanced Service includes.