Waverley House, Leominster, Herefordshire
Waverley House, Leominster, Herefordshire
Waverley House, Leominster, Herefordshire

Waverley House Care Home has an excellent record in providing up-to-date elderly care methods which are appreciative of personal needs and family circumstance.

The home practises independent living techniques, including for service users who have dementia, with the aim of achieving the best possible quality of life for as long as possible.

A number of activities and therapies are available depending upon requirements and Waverley House's friendly team of staff benefit from a range of regular training programmes.

Group: Shaw Healthcare

Person in charge: Alan Riley (Manager)

Local Authority / Social Services: Herefordshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 47

Facilities & Services: Day Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Waverley House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Waverley House has a Review Score of 7.7 (7.651)

The Review Score of 7.7 (maximum of 10) for Waverley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Waverley House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.545 for Waverley House is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) ) ÷ 11 Ratings = 4.545

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.106 Points relating to the number of positive Reviews for Waverley House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.4 Target = 0.106

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Waverley House?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Waverley House

  • Friend of Resident/Service User
    1

I seem to have been visiting Waverley House for many years since most of my friends are old - I myself am 88 and so, unfortunately, some becoming unable to look after themselves. I have also visited in other homes and Waverley is by far the most professionally run whilst retaining a very personal touch with its clients, families and other visitors like me. For one, you feel there is an understanding of ageing and its problems both physically and psychologically and the necessary frills that are a part of our last years. Obviously, the staff are well trained and well supervised and work as a team. I cannot comment on the 'value for money' side since I am not involved with having to pay but feel National Health should pay for its elderly. The World is not perfect.

How likely would you be to recommend Waverley House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Submit a Review for Waverley House

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Awards / Recognitions

May 2012

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Waverley House