The Hawthorns Nursing Home

My husband has early-onset dementia, so I was not expecting to use a care home for someone in his 50's. However, I cannot speak highly enough of the staff and the care given. I am always kept fully informed of how he is and the care he is receiving. I know that my husband has challenging behaviour, but he is always treated with care and respect. I can only speak highly of The Hawthorns.

I can't recommend The Hawthorns highly enough. From the moment my dad come in here, they have been caring, professional and certainly go above and beyond. They have put our families mind at rest during the most difficult time in our lives. I know my dad is in the best place. Thank you all!

My husband has always been looked after well and is happy. The management, nursing staff and care staff always make us welcome. It's been a very difficult year, and although we haven't been able to see our loved ones as much, we know they were kept as safe as possible.

Dad has been at The Hawthorns for three years and we have been so pleased with his care. The staff are wonderful, carers, office and management. We would recommend The Hawthorns to anyone who needed care. Thank you!

Thank you.

Choosing a nursing home for a much-loved family member is one of the most difficult decisions to make. My husband was only in The Hawthornes for a short time before he died but, six months on, we remain certain that our decision was the best possible one. He was treated with loving care and total professionalism by every member of staff who came into contact with him. We, his family, were equally supported and cared for - thank you all so much.

I truly would not want my loved one to be anywhere else.

I cannot praise this nursing home enough; it deserves the outstanding award it has achieved. Thank you!

Mum has now been a resident at The Hawthorns for just over two years now. She has Alzheimer's. I couldn't think of a better place for her to be cared for. The entire staff are so caring. Nothing is too much trouble. They always have time for you and have the patience of saints. They are also very professional. When visiting, you are made to feel very welcome and are treated with kindness. There are also the special little touches on special occasions when the staff put themselves out, like Birthdays, Christmas and other special events. The last Royal Wedding was watched with residents having had bonnets made by the staff. Lovely. I am very thankful to all the staff.

I cannot recommend it enough and am continually praising their service to all I meet. During this terrible crisis, when these most vulnerable people are so at risk, Hawthorns has kept me up to date with my husband's condition and been most accommodating in what must be a very difficult situation. Thank you to all the staff, from the bottom of my heart.

Hawthorns are a family. Not just a place your loved ones are looked after. You can always be sure of them being treated with up most respect, compassion and love.

A caring relaxed friendly environment for family and residents alike. A definite home from home.

I and my daughter were highly satisfied with the care my husband received in The Hawthorns. He was a difficult resident to deal with due to dementia he had, but I cannot fault the care he had. His carers trusted him with dignity, patience and kindness at all times. His room was kept very clean and there was never any smell associated with some care homes. The activities are improving with a new leader. I would have no hesitation in recommending this care home.

Always staff are willing to assist you with any information and support. I phoned into the care home today to arrange an end of life pathway for my mother and they couldn't be more helpful with information on which staff would be able to arrange this. Thank you.

We have been extremely impressed with every aspect of The Hawthorns from the first contact to my wife's final passing. The philosophy of its management is apparent and consistent at every level and in every discipline. I could not have wished for my wife to be in a more loving environment. Every need was taken care of in a gentle, sympathetic and loving way. Recognising that she was a younger person, every effort was made to identify and satisfy her feminine preferences. We were encouraged to make her room her personal space with pictures, flowers etc. Everybody that has visited has been of the same opinion - that you cannot imagine any better care anywhere.

My personal view after this difficult journey is that The Hawthorns is an industry benchmark for this type of specialist care.

My father-in-law is treated with dignity and forbearance by all The Hawthorns. I can't praise it enough.