Mowbray Nursing Home

Mowbray Nursing Home, 9 Victoria Road, Malvern WR14 2TF
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9.6 24 Reviews
  • Mowbray Nursing Home, Malvern
Mowbray Nursing Home is located in scenic views of the Malvern Hills, where residents enjoy en-suite bedrooms in a wheelchair-friendly residence.

The home has recently undergone a total refurbishment, making the most of care modernisations and homely comforts, making Mowbray ideal for residential, nursing and respite provision.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.
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Care Provided by Mowbray Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1000
  • Self-Funded Residential Dementia Care: £950 – £1200
  • Self-Funded Nursing Care: £1000 – £1200
  • Self-Funded Nursing Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Residential Care: £900 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1200
  • RESPITE Self-Funded Nursing Care: £1000 – £1200
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1200

Excluding FNC ; Hairdresser and Chiropodist

These prices are only a guideline, please contact Mowbray Nursing Home to find out the exact price for your requirements.

Contact Mowbray Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mowbray Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Barraclough (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (4)

Mowbray Nursing Home Reviews (24)

9.6

Mowbray Nursing Home has a Review Score of 9.6 (9.609) out of 10, based on 14 reviews in the last 2 years.
Over all time Mowbray Nursing Home has 24 reviews.

Overall Experience
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  • 5
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Date Published
  • 24
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Reviewer Connection to Mowbray Nursing Home
  • 9
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Total of 24, showing 1-20
Review from S T (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful bunch of people! We cannot thank you enough for all your kindness and care. Your support, friendly chats and passing smiles made such a difference to our dear Mum in her final year. It was so reassuring for us to know she was so well looked after.
Also, a huge thank you for putting
up with our daily visits, with food parcels, laughs and tears. We miss you.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so much; it was an absolute pleasure, to care for your Mum and what a lady she was, we miss her deeply, but she will never be forgotten. We have to say what an amazing family you are. We loved every minute of your company, and it's so wonderful to see how close you are; it made your mum very proud of you all. I will share your review with all of the staff. Love and best wishes to you and the boys
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Review from Laura J (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear Mum received palliative care at Mowbray Nursing Home for the last 10 weeks of her life after being transferred from St Richards Hospice. The staff at the home provided excellent care with dignity and compassion. Nursing staff always did their best to keep Mum as comfortable as possible with
her progressing illness. Staff always kept our family fully informed of any changes in health or medication adjustments. Staff also gave emotional support with empathy to my Dad and ourselves too.
Mum had a pleasant room which looked out to the rear garden. The home is kept spotless at all times and the meals are all freshly cooked. The in-house laundry service was excellent and freshly laundered items were always delivered to Mum with a smile. Nothing seems too much trouble for staff who all work tirelessly to do their best to tend to residents needs. In Mum's last few days the excellent nursing care gave Mum a peaceful end for which as a family we shall always be grateful.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeDear Laura, Thank you so very much for the kind words; it means the world to the staff here at Mowbray. We were blessed and honoured to care for your beautiful mother. It was truly wonderful, to see the love you all had for each other and that will remain with us always. I will pass on your review to the staff and we are always here for you all

Kind regards
Julie
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Review from D E (Husband of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late wife spent the final 2 months of her life in palliative care at Mowbray for terminal cancer. The care, compassion and understanding she and myself received was outstanding.
All staff showed a genuine commitment to giving the very best care and treatment for my wife.
In her final few challenging
days, the support for both my wife and myself was all I could have hoped it would be.
Reply from Omkar Naik, Marketing Admin at Mowbray Nursing HomeThank you so much for your kind review. We are sorry for you loss. We are pleased to know that we were able to help you in your challenging time and were able to meet your expectations. Thank you again for taking your time for this detailed review and trusting us.
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Review from Jayne B (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A family atmosphere is apparent when visiting the home. Residents are cared for by friendly professional staff and treated with dignity. My Mum was well cared for and encouraged to join in a range of activities, available most days. She enjoyed the daily freshly cooked food and eating with some of the
other residents in the dining room every day. I was kept up to date with information about my mum regularly and there was very much an open door policy to discuss any concerns with staff at any time. I wouldn't hesitate to recommend this nursing home.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you Jayne; for your kind words; this truly means a lot to all the staff. It was our absolute pleasure to look after your beautiful mother and she will remain in our hearts alwaysThank you once again and remember we are always here for youRegardsJulie
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Review from Trevor M (Nephew of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt (I also hold Power of Attorney) has lived at Mowbray for several years, - she chose there after a short post-hospital respite as she liked the food. From the outset we found the staff kind, friendly, helpful, welcoming and informative. Over recent years her condition has deteriorated and is
now completely reliant upon care. Several years later we continue to be highly satisfied with the care and attention she receives and the information provided to us as and when necessary.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you Trevor; it is our privilege to care for your Aunt; she is extremely lucky to have a supportive family. Thank you for your kind words; this means a lot to all of the staff here at MowbrayKind regardsJulie
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Review from Steve B (Son of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately Dad was nearing the end of his life and needed nursing care. We knew his stay in Mowbray Nursing Home would be relatively short; you do question the decision and there were moments of doubt. However, we need not have worried. From the moment of arrival were met with kindness, compassion
and an understanding of our emotional needs. I simply cannot praise the staff highly enough. The environment was excellent and the room chosen for Dad was perfect. Being able to come and go as we pleased was such a positive, as well as knowing assistance was always close by. Nothing was too much trouble. I was very impressed by all the nursing staff. We continually had updates throughout Dad's time there. It's clear to me that a dedicated cohesive team exists at Mowbray. Special thanks to one staff member in particular, as she really put us all at ease and ensured Dad was well cared for. I will be eternally grateful for how she managed Dad's end of life and her compassion shown at the end. I will never forget her.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so very much; Your words and praise means so much to all of the staff here at Mowbray; it is never easy to face the final stages of life and nothing prepares you for this difficult journey. It was our pleasure to care for your wonderful father and we are always here if you wish to visit us I will pass on your special thanks.Love to you and the familyRegards
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Review from D L (Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were wonderful, cheerful, willing and efficient. Nothing was too much trouble.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you. It was an absolute delight to care for you. The door is always open for you to visit us anytime. Thank you for spending the time to review us at Mowbray; it truly means so much to us all. Kind regards.
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Review from Gavin G (Son of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were compassionate caring and professional throughout making an emotional and sensitive end to my mother's stay as comfortable and comforting as anyone could have expected. My mum passed with dignity and without undue suffering for which I - and I feel sure - she, was grateful.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you Gavin for providing such a lovely and thoughtful review; your mother was a true advocate for women; showing strength; honesty and humanity an inspiring lady; who will always be admired by us all at Mowbray. Thank you again love from us all at Mowbray
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Review from Tim B (Son of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was at Mowbray for almost a year and no one could have wished for a better end to his life. Everyone treated him with unfailing kindness, compassion and good humour and he effectively found himself part of a new and welcoming family. The staff were always available to keep us up to date with
his condition: this was always done with great professionalism and warmth; nothing was ever too much trouble.
My thanks go to every single one of the team for everything they did for my father. We were fortunate to find Mowbray and he was fortunate to spend his last year there.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so much for leaving this wonderful review. It was an absolute honour and privilege to care for your father; who was very much loved by us all and will always remain in our hearts. It is always so wonderful to see the love between families and it is very easy to see that your father played a pivotal role in making sure this was embedded in his children. Much love from us all at Mowbray.
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Review from Kate B (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank everyone at Mowbray for the excellent care my father received during his last year. We could not have wished for a better, more caring environment than Mowbray. The staff made the effort to really get to know my father and would often call into his room just for a chat or to check
on him. We know he really appreciated these visits as he would always talk about them and pass on all the latest news to us. During his final days, he was given the comfort and reassurance he needed and he died peacefully with a nurse at his side. We could not have asked for more. Thank you all.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so very much, Kate, for the wonderful review. It was an absolute pleasure and a privilege to care for your father, he will always remain in a special place in our hearts. Again a huge thank you. Your words mean so much to us all.
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Review from Nigel O (Son of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in the care of Mowbray staff for 9 days, having been transferred into nursing care from the local hospital for her final days.
The welcome she received and the courtesy shown to her and her family were terrific.
The nursing care, wellbeing of staff, support shown were second to none.
What
a wonderful home you have in the area.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you for your kind words; it was our absolute pleasure to have cared for your mother; such a beautiful lady. It was wonderful to see a loving and caring family and that is an absolute credit to your mother. Once again a huge thank you for taking time to post a beautiful review; which is much appreciated by all the staff; here at Mowbray.
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Review from Julia K (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is only one word to describe Mowbray: superb!
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so very much for reviewing us at Mowbray. It was a pleasure and an honour to have cared for both of your parents; they and youself will remain close to our hearts always. Thank you again.
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Review from Diana R (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Providing a review of my mother's stay at Mowbray Court is a pleasure. I always come away after visiting feeling all was well and even though she was bedridden she was getting the best of care in a very homely environment. The staff were exceptionally kind and cheerful and the leaders in charge were
most supportive in realising the needs of individual patients and in keeping everything running smoothly. It was greatly reassuring that everything was immaculately clean and my mother was attended to promptly at all times. The home is located on a very quiet, safe and attractive road and fronted by a spectacular garden. Last but not least the food is cooked on-site and my mother found it most enjoyable. Mowbray is a very special place if you have a loved one in need of care.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so very much for your kind words; it is greatly appreciated by all of the staff. It was an absolute honour to care for your mother; who will always hold a special place in our hearts. Much love to you and your family.
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Review from M J (Son of Resident) published on 16 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was at Mowbray for just over 2 years. She enjoyed her time there which was because all the staff were so friendly. They worked hard to satisfy Mum's regular calls for help even though she would often forget why she called for them. The room was kept very clean and tidy which enjoyed a nice
view over the garden. I applaud the staff's professionalism.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you; for your kind words it means so much to us all. Your mother was an absolute delight and a treasure to care for. She will always have a special place in all our hearts here at Mowbray; along with her own garden. Your mother was blessed to have a wonderful family who loved and cared for her deeply.
We are always here for you all.
Much love to you and the family; from us all at Mowbray
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Review from Peter J (Son of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Mowbray Nursing Home from October 2022 until her passing in September 2023. She was originally in the Residential Care Unit and then as her health deteriorated moved into Nursing Care.
Throughout her stay, I was extremely happy with the way she was cared for by staff. Most
of the staff have been at Mowbray for many years, i.e. ten to fifteen years or more. Very little reliance is put on agency support.
All the staff are very friendly, from cleaners to catering and laundry.
Medical care is excellent with a strong interaction with the local GP surgery.
They are very good at keeping relatives informed of developments and any changes to medication and/or care needs.
The care and support my mother received in her last days were exceptional as was the contact and support I also received at that time.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you, Peter, for your kind words; it means a lot to all the staff here at Mowbray. It was an absolute pleasure to care for your mother and she was so blessed to have you as her son. She will always remain in our hearts and we are always here for you if ever you need us.
Kind regards,
Julie.
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Review from Michael D (Husband of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention you have shown to my wife has been truly remarkable. Your dedication goes beyond merely fulfilling your responsibilities; it is evident that you genuinely care for the well-being and happiness of each resident. From assisting with daily activities to providing emotional support,
your commitment to enhancing their quality of life is truly commendable.
I have been consistently impressed by the kindness and patience exhibited by every member of your team. Whether it's the nursing staff, caregivers, kitchen and housekeeping staff, or administrative personnel, everyone works together seamlessly to create a warm and welcoming atmosphere.
During challenging times, such as the pandemic, your commitment to maintaining the highest standards of safety and hygiene has been exemplary. Your vigilance and adherence to protocols have given us peace of mind, knowing that the health and safety of residents are your top priority.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeDear Michael, thank you so very much from all of us at Mowbray for the kind words and comments made; it means so very much to us. It was an absolute pleasure and a privilege to have cared for your late wife and to see the love and dedication you had for her; it was truly unmeasurable.
We are always here for you, and remember you are part of our family.
Again a huge thank you for the endless kindness shown to us all on your daily visits.
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Review from Pete W (Husband of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was grateful to all the staff at Mowbray. From the cleaners, service staff, care staff and nurses, they all had a chat with my wife to lighten her day and help her through the dreadful pain she had to endure.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you so much Pete; for your kind words, this means so much to us all at Mowbray. It was an absolute privilege and an honour to care for your late wife; she was an inspiring beautiful lady that will always remain in our hearts.
Much love.
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Review from David W (Respite Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good staff, very helpful and will go again.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you David for your review and the kind words about the care provided and our team here at Mowbray; it is an absolute pleasure and delight to have you and we will look forward to seeing you soon.
Julie and the Team at Mowbray
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Review from Gillian H (Daughter of Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was treated with the utmost dignity and respect in the last few months of her life. The care and attention to detail was excellent. The staff were always smiling and very polite at all times. Cannot thank Mowbray Nursing Home enough for what was a very difficult time they supported us as a family
which was lovely!
Reply from Hita Patel, Manager at Mowbray Nursing HomeThank you for your kind comments, it was a pleasure and a privilege to look after your mum.
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Review from B W (Son of Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly and helpful. A little concerned that when resident presses the alarm call often it's 5-10 minutes before staff arrive to attend to resident - rather too long to wait in an emergency eg; after a fall or if needing the bathroom.
Glad to see that the garden is being tidied up
and the trees cut back.
Rooms need to be tidied up next - lick of paint, new curtains in room.
Reply from Julie Barraclough, Manager at Mowbray Nursing HomeThank you taking time to review our services; we are always happy to answer any questions in person; email or over the phone. Management monitor the call bell system on the daily walk around and have observed staff to answer the bell within less than 1 minute. We would like to reassure you that there are different audible levels of alarm sounds; Emergency Alarm; Pressure Sensor Alarm; Assistance Alarm and General Alarm all with a unique sound which alerts staff to prioritise to those at risk; we have found this to be effective in reducing falls. Thank you for the compliment of the grounds it looks amazing; regarding the internal works; there is a program of refurbishment; unfortunately during Covid we struggled like most people to get supplies from merchants; but are pleased to say this is no longer a concern and improvements are underway by the maintenance team and external contractors.
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Current Review Score: 9.6 (9.609)

Overview of Review Score

The Review Score of 9.6 (9.609) out of 10 for Mowbray Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.759 for Mowbray Nursing Home is calculated as follows: ( (123 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 158 Ratings = 4.759
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Mowbray Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Mowbray Nursing Home

What types of Care is Mowbray Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mowbray Nursing Home have?

There are 29 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Mowbray Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mowbray Nursing Home to the centre of Malvern?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mowbray Nursing Home to verify any information. View our terms and conditions. Mowbray Nursing Home has an Enhanced Service - more info.