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Mowbray Nursing Home

Mowbray Nursing Home, 9 Victoria Road, Malvern, Worcestershire WR14 2TF
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Mowbray Nursing Home, Malvern
Mowbray Nursing Home, Malvern
Mowbray Nursing Home, Malvern

Mowbray Nursing Home is located in scenic views of the Malvern Hills, where residents enjoy en-suite bedrooms in a wheelchair-friendly residence.

The home has recently undergone a total refurbishment, making the most of care modernisations and homely comforts, making Mowbray ideal for residential, nursing and respite provision.

Part of the Minster Care group portfolio, the home is committed to maximising the home's potential for good physical, mental and emotional health, providing compassionate care from a team of properly trained staff.

Care Provided by Mowbray Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,100
Residential Dementia CareFrom £1,100From £1,100
Nursing CareFrom £1,200From £1,100
Nursing Dementia CareFrom £1,250From £1,100

Excluding FNC ; Hairdresser and Chiropodist

Contact Mowbray Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Julie Barraclough(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (4)

Mowbray Nursing Home Reviews (30)

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9.7

Mowbray Nursing Home has a Review Score of 9.7 (9.666) out of 10, based on 16 reviews in the last 2 years. Over all time Mowbray Nursing Home has 30 reviews.

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Review from Peter J (Son of Resident) published on 8 November 2023 Submitted via Website
Overall Experience
My mother was a resident at Mowbray Nursing Home from October 2022 until her passing in September 2023. She was originally in the Residential Care Unit and then as her health deteriorated moved into Nursing Care.
Throughout her stay, I was extremely happy with the way she was cared for by staff. Most of the staff have been at Mowbray for many years, i.e. ten to fifteen years or more. Very little reliance is put on agency support.
All the staff are very friendly, from cleaners to catering and laundry.
Medical care is excellent with a strong interaction with the local GP surgery.
They are very good at keeping relatives informed of developments and any changes to medication and/or care needs.

The care and support my mother received in her last days were exceptional as was the contact and support I also received at that time.

Reply from Julie Barraclough, Manager at Mowbray Nursing Home
Thank you, Peter, for your kind words; it means a lot to all the staff here at Mowbray. It was an absolute pleasure to care for your mother and she was so blessed to have you as her son. She will always remain in our hearts and we are always here for you if ever you need us.
Kind regards,

Julie.

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Review from Michael D (Husband of Resident) published on 25 August 2023 Submitted via Postal Card
Overall Experience
The care and attention you have shown to my wife has been truly remarkable. Your dedication goes beyond merely fulfilling your responsibilities; it is evident that you genuinely care for the well-being and happiness of each resident. From assisting with daily activities to providing emotional support, your commitment to enhancing their quality of life is truly commendable.
I have been consistently impressed by the kindness and patience exhibited by every member of your team. Whether it's the nursing staff, caregivers, kitchen and housekeeping staff, or administrative personnel, everyone works together seamlessly to create a warm and welcoming atmosphere.

During challenging times, such as the pandemic, your commitment to maintaining the highest standards of safety and hygiene has been exemplary. Your vigilance and adherence to protocols have given us peace of mind, knowing that the health and safety of residents are your top priority.

Reply from Julie Barraclough, Manager at Mowbray Nursing Home
Dear Michael, thank you so very much from all of us at Mowbray for the kind words and comments made; it means so very much to us. It was an absolute pleasure and a privilege to have cared for your late wife and to see the love and dedication you had for her; it was truly unmeasurable.

We are...  

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Review from Pete W (Husband of Resident) published on 2 November 2022 Submitted via Postal Card
Overall Experience

My wife was grateful to all the staff at Mowbray. From the cleaners, service staff, care staff and nurses, they all had a chat with my wife to lighten her day and help her through the dreadful pain she had to endure.

Reply from Julie Barraclough, Manager at Mowbray Nursing Home
Thank you so much Pete; for your kind words, this means so much to us all at Mowbray. It was an absolute privilege and an honour to care for your late wife; she was an inspiring beautiful lady that will always remain in our hearts.

Much love.

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Review from David W (Respite Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience

Good staff, very helpful and will go again.

Reply from Julie Barraclough, Manager at Mowbray Nursing Home
Thank you David for your review and the kind words about the care provided and our team here at Mowbray; it is an absolute pleasure and delight to have you and we will look forward to seeing you soon.

Julie and the Team at Mowbray

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Review from Gillian H (Daughter of Resident) published on 14 September 2022 Submitted via Postal Card
Overall Experience

Mum was treated with the utmost dignity and respect in the last few months of her life. The care and attention to detail was excellent. The staff were always smiling and very polite at all times. Cannot thank Mowbray Nursing Home enough for what was a very difficult time they supported us as a family which was lovely!

Reply from Hita Patel, Manager at Mowbray Nursing Home

Thank you for your kind comments, it was a pleasure and a privilege to look after your mum.

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Review from B W (Son of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience
Staff are very friendly and helpful. A little concerned that when resident presses the alarm call often it's 5-10 minutes before staff arrive to attend to resident - rather too long to wait in an emergency eg; after a fall or if needing the bathroom.
Glad to see that the garden is being tidied up and the trees cut back.

Rooms need to be tidied up next - lick of paint, new curtains in room.

Reply from Julie Barraclough, Manager at Mowbray Nursing Home

Thank you taking time to review our services; we are always happy to answer any questions in person; email or over the phone. Management monitor the call bell system on the daily walk around and have observed staff to answer the bell within less than 1 minute. We would like to reassure you that...  

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Review from Derek W (Son of Resident) published on 17 July 2020 Submitted via Website
Overall Experience

A truly excellent care and nursing home! Father lived at Mowbray for 2 years until his death at the age of 97. All the staff were kind and caring, but more than that they were all something even rarer, extremely competent. They focused on their residents and did whatever was needed exactly when it was needed, skilfully and reliably. A somewhat quirky conversion of a fine old house; don’t let that put you off, my father really appreciated the care he was given, and we could not have wished for better.

Reply from Julie Barraclough, Manager at Mowbray Nursing Home

Thank you Derek, your kind words mean more than you can imagine, it was an absolute pleasure to care for your father, who was also well supported by his wonderful family; he will be greatly missed but will be forever in our hearts. Julie, Hita and the Team.

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Review from Susan J (Daughter of Resident) published on 1 April 2020 Submitted via Website
Overall Experience
My mum has been a resident at Mowbray for 14 months. She went into care with reluctance and obviously great apprehension.

From day 1 all members of the staff have given her every support to settle her into her new home, and that is exactly how it feels. The overriding feeling when I visit mum is of warmth friendliness and care. Not only do they support mum, but also they are very supportive of the whole family. At this extremely worrying and difficult time, that care is appreciated more than ever.

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Review from Annie S (Daughter of Resident) published on 21 September 2017 Submitted via Website
Overall Experience
I visited quite a few homes before entering my mother into Mowbray.
It was by far the best.
She settled in quickly among the friendly carers overseen by an empathetic manager and staff.
There are no nasty smells, the food is excellent and plentiful, a social life is encouraged and music etc planned.
Her room is beautiful and light and airy with sliding doors onto the garden and the car parks, giving my mother something to watch.
The resident nurse is very understanding of old age and the problems it brings and no one is ever too busy to spare time for relatives and residents.
Everywhere is clean and uncluttered and when you enter you get a feel of a happy community spirit.
The manager quietly and efficiently oversees all and throughout it all retains a sense of humour and optimism.

I am confident that my mother is in safe, kind hands at Mowbray.

Reply from Julie Barraclough, Home Manager at Mowbray Nursing Home

Dear Annie; Thank you so much for not only spending your time to review our home; but for all the kind words about the care provided by our wonderful staff and the atmosphere of Mowbray. It is a pleasure to care for your mother and always a delight to see you. So once again, a huge thank you from...  

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Review from Julian B (Son of Resident) published on 21 January 2016 Submitted via Postal Card
Overall Experience

Since moving to Mowbray in Feb 2014, our mother has been very well cared for and her nursing needs met at a very high standard. Her room is clean and tidy and well maintained. Staff are always friendly and approachable. We are informed of any important information in good time. Food is good and served promptly with a smile. All her needs are met to a high standard. Then staff at Mowbray ensure a pleasant, homely and professionally run establishment at all times. Would live here myself.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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