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Cheswardine Hall Nursing & Residential Home

Cheswardine Hall, Chipnall, Market Drayton, Shropshire TF9 2RJ
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Cheswardine Hall stood out head and shoulders above the other homes we viewedRowan D(Son of Resident/Service User)
Cheswardine Hall Nursing & Residential Home, Market Drayton
The care and support my mother received were excellent as was the support offered to us as a familyS P(Daughter of Resident/Service User)
Cheswardine Hall Nursing & Residential Home, Market Drayton
The food always looks very appetising and my mother says it tastes very good.Karen T(Daughter of Resident/Service User)
Cheswardine Hall Nursing & Residential Home, Market Drayton

Cheswardine Hall is a family owned and run nursing and residential home, established in 1985. It is located on the Shropshire and Staffordshire border, with close proximity to Cheshire too. The nearest towns include Market Drayton, Eccleshall, Newport Shropshire, with Telford, Shrewsbury and Newcastle-under-Lyme all within 16-18 miles, or a 35-40 minute drive.

The home specialises in the provision of residential, nursing, convalescent and respite care, in comfortable and luxurious surroundings....  

Care Provided by Cheswardine Hall Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,900£1,300 - £1,899
Nursing Care£1,575 - £2,000£1,575 - £2,000
Fees for Nursing care include RNCC/FNC
Third Party top-ups welcome.

Continuing Healthcare welcome.

Contact Cheswardine Hall Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Mr & Mrs Stephen Poole
  • Private Owned

Person in charge

  • Dominic Poole(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (9)

Visiting

  • Visitors welcome at any time to suit resident.

Parking

  • Free Car Parking available on site.

Cheswardine Hall Nursing & Residential Home Reviews (29)

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9.7

Cheswardine Hall Nursing & Residential Home has a Review Score of 9.7 (9.698) out of 10, based on 10 reviews in the last 2 years. Over all time Cheswardine Hall Nursing & Residential Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from Karen T (Daughter of Resident) published on 22 March 2023 Submitted via Website
Overall Experience

My mother has been a resident at Cheswardine Hall Nursing & Residential Home for over six years and I cannot praise them enough. When she contracted Covid in November I was notified straight away and kept informed about her health every day and fortunately, she recovered very quickly. The home did an amazing job at keeping the residents all as safe as possible during the pandemic. I don't think they could have done any more, therefore only a few residents actually caught Covid. The food always looks very appetising and my mother says it tastes very good. That is high praise for her as she worked in the catering trade for many years. There is never that smell of boiled cabbage and gravy no matter what time you visit. The staff are always friendly and will always offer you a cup of tea. Although my mother can be argumentative at times, the staff will always smile and have a joke with her. I hope she has many more years living there in those beautiful surroundings. She especially enjoyed the activities when available.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home
Thank you so much for your kind words Karen, we are all delighted that our team and our home have had such a positive impact on your mother's life. It is great that your mum keeps the chefs on their toes and I'm sure she has been instrumental in one or two of the dishes now served at the Hall.

Very many thanks from the team at Cheswardine Hall.

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Review from Phillip D (Son of Resident) published on 22 March 2023 Submitted via Website
Overall Experience

My father has spent the last nine months at Cheswardine Hall Care Home whilst waiting for the appropriate care package to be put in place at his normal place of residence. The team at Cheswardine have always gone the extra mile to ensure that my father is comfortable, safe and well cared for, even during an outbreak of Covid and gastroenteritis. The extremely personable staff have, without exception, always made me and all my family members very welcome and, more importantly, have seen to the needs of my father when their valuable time and capacity allowed for it. I'm sure given the choice and provided the circumstances allowed it, most residents would prefer to be in the comfort of their own homes. However, Cheswardine has gone and continues to go a long way to making this location an extremely comfortable, peaceful and safe environment for my father and one that is a very good, second best to his own home.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home

Many thanks for your review Philip, it is very much appreciated. I am delighted that we have been able to help your father whilst awaiting his homecare package. He has shown real progress and we would welcome his return at any point in the future. Very many thanks from the team at Cheswardine Hall.

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Review from Marilyn B (Daughter of Resident) published on 21 March 2023 Submitted via Website
Overall Experience
Family owned Cheswardine Care home is a gem, set in beautiful grounds in the countryside. Inside the grand house the large rooms retain their original features so that residents may feel they are living in a luxury hotel. There is so much space for the residents to use. My mum has lived happily at Cheswardine since 2017. Her care has been exemplary and when she was able to access the wonderful range of activities in the past, she was even more content.
Throughout, my mum has been looked after to a very high standard, staff have encouraged, supported and humoured her even as life for Mum has become more challenging.
Visitors are welcomed, concerns are addressed and the team strives to make later life as comfortable as possible.

In conversations with friends who seek care homes my benchmark is always Cheswardine for quality, compassion and care.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home

Thank you so much for your kind words, Marilyn. We are all delighted that you hold us in such high regard and are truly thankful that you recommend us to others. Word of mouth has always been very important to us and has helped us to offer care to a number of families since our opening in 1985....  

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Review from Stella C (Daughter of Resident) published on 21 March 2023 Submitted via Website
Overall Experience

My mother has been a resident at Cheswardine Hall since October last year. She has a comfortable room with en-suite facilities which she appreciates. The staff are friendly and helpful, and she is happy with the care that she receives. Cheswardine Hall is a lovely building in a beautiful setting and we are looking forward to exploring the grounds as the weather improves. I visit often and enjoy sitting with my mother in the music room, enjoying the view while we chat. It's good to know that my mother is safe and well cared for.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home
Thank you so much for your review, Stella. I am delighted that your mother is enjoying herself at Cheswardine Hall. Spring and summer bring so many exciting opportunities to explore our grounds, I hope you both really enjoy discovering these treasures together.

Very many thanks from the team at Cheswardine Hall.

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Review from Ann R (Daughter of Resident) published on 21 March 2023 Submitted via Website
Overall Experience
My mother went to live in Cheswardine Hall Nursing & Residential Home in 2017 after suffering a stroke. Her care from the start has been brilliant. Cheswardine Hall is family owned and this shows with the organisation and relationship with the residents, families and staff. At the start of Covid, they were on the ball, on closed to visitors before the government made it the rule. They arranged for us to visit outside in a tent at first and then built a pavilion, especially for us.
My sister and I are kept well informed about the progress of Mum and want our views on her care. She has been very happy living there.
When you go through the doors you don't feel you are in a care home - just a home - and that is how the team make it feel for the residents.

There is nowhere else in Shropshire that I would wish Mum to be. Thank you to all the staff for the wonderful care you take of Mum.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home

Thank you so much for your kind words, Ann. It means a great deal to us all to hear how homely you find our home and how settled you feel your mum is. The Covid pandemic tested us all but we were very keen to tackle it head-on and offer facilities that would enable all of our residents to maintain...  

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Review from Karen S (Stepdaughter of Resident) published on 10 March 2023 Submitted via Website
Overall Experience
My stepfather was cared for at Cheswardine Hall Nursing & Residential Home for just over a week while we were away on holiday. (He usually lives with us.) He is a sceptical and pessimistic fellow and very averse to any change, so I was very pleasantly surprised by his positive assessment of Cheswardine Hall at the end of his stay. He reported that the people were lovely, the Hall was a fine old place and even the food was very nice! If you knew him you would realise this is very high praise from my stepfather!
For myself, I was impressed from the moment I stepped over the threshold: a homely, comfortable environment with 'real' furniture, no luridly-coloured plastic and no lingering smells of over-cooked cabbage. And then I saw the views!

Should I get to be a very old lady, I would be very happy to sit by one of those tall windows and gaze across the acres of parkland all day, nodding off occasionally over my book and relishing the peaceful dignified environment (and visits from Poppy spaniel.)

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home
Very many thanks Karen for your kind words. I and the team are delighted that your stepfather enjoyed his respite stay with us and we would love to welcome him back in the future for further respite or even a longer stay.
Very many kind regards,

Dominic & the team at Cheswardine Hall.

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Review from S P (Daughter of Resident) published on 9 March 2023 Submitted via Website
Overall Experience

My mother was a resident here both for rehabilitation last year and more recently as a resident as her frailty worsened. The care and support my mother received were excellent as was the support offered to us as a family at such a difficult time. The dignity and understanding provided to my mother were excellent at all times.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home

Very many thanks S P, we all feel very privileged to have helped your mother during her respite and longer-term residency at Cheswardine Hall. I am delighted that you speak so fondly of our team and of your mother's stay with us. Please do feel free to visit us in the future and if I or a member of...  

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Review from Denise T (Niece of Resident) published on 2 March 2023 Submitted via Website
Overall Experience

My uncle spent the last fifteen months at Cheswardine Hall. I cannot thank the care staff, nurses and all the Cheswardine team enough for the care and respect they showed my uncle. They nursed him and cared for him until he peacefully passed away in his room at Cheswardine Hall. The staff always made me and my aunt welcome when we visited and most importantly my aunt was able to say goodbye after each visit knowing he was being well looked after and most of all he was happy.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home

Denise, thank you so much for your lovely review. Your uncle will be missed by us all. I am delighted that you and your aunty were happy with our home, we feel truly privileged to have been given the opportunity to care for him and we would all love to see you both again at some point in the future, you will always be welcome at Cheswardine Hall.

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Review from Ian M (Brother of Resident) published on 27 February 2023 Submitted via Website
Overall Experience
My sister was at Cheswardine Hall Nursing Home for end of life care.
Throughout her stay there, from October 2022 to January 2023 all the staff treated her with respect, kindness, honesty and compassion.
Her wishes with regard to treatment, day to day routines, activities, food and one offs were always honoured and acted on.
The room was quiet, very comfortable, warm and very nicely maintained.
The senior staff were always available to have a quick word or longer conversation to address and provide advice on any questions we had. And all the staff were always friendly and warm but not cloying or false in anyway.

As her brother I cannot praise the Hall highly enough and I unreservedly recommend it.

Reply from Dominic Poole, General Manager at Cheswardine Hall Nursing & Residential Home
Ian,
Thank you so much for your kind words. We were privileged to care for your sister and delighted to welcome you all into our home. All the very best for the future, feel free to visit us, you will always receive a warm welcome.

Dominic and the team at Cheswardine Hall.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (1)

Dominic Poole
Dominic PooleJob Title:General ManagerJoined: 1984

Cheswardine Hall was and is our family home. I must be one of the few managers in the country to have actually lived in their care home, but did so throughout my childhood - it was great, I had a house full of grandparents to help with my homework!!

Wind the clock forwards a few years and after graduating from university I enjoyed a number of years working for large multi national corporations, based out of London. I enjoyed my time in the 'big smoke' but missed the greenery and the space I had enjoyed throughout my childhood, so along with my own family, I moved back home to help my parents, alongside my younger brother, to develop Cheswardine Hall and continue the good work they had devoted their working lives to.

Now I am privileged to work alongside my family and the fantastic team at Cheswardine Hall. Where every day is a little different to the last, and we get the immense pleasure of welcoming more guests and residents into our family.

If you haven't already, give us a call or drop us an email, we would love to show you our home...

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