
The staff are wonderful, the care is brilliant and I'll always be grateful for the five-star serviceS T(Wife of Resident/Service User)

We were always impressed by the cleanliness and general decoration of ElmhurstGill T(Daughter of Resident/Service User)

Elmhurst has gone above and beyond for the residents and familiesAmy T(Granddaughter of Resident/Service User)

The staff are wonderful, the care is brilliant and I'll always be grateful for the five-star serviceS T(Wife of Resident/Service User)

We were always impressed by the cleanliness and general decoration of ElmhurstGill T(Daughter of Resident/Service User)

Elmhurst has gone above and beyond for the residents and familiesAmy T(Granddaughter of Resident/Service User)

Elmhurst Care Home is family owned, and is situated in the stunning Shropshire countryside. Built on a single floor and with 54 bedrooms, Elmhurst offers quality respite and general nursing care, dementia care, and palliative support
Nutritious food and a varied activities timetable contributes to the residents' well-being. The comfortable communal areas provide a welcoming space for residents to socialise in if they so wish.
The whole team is dedicated to ensuring the residents' safety and privacy, treating them with respect, and responding to individual needs.
Care Provided by Elmhurst Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing and podiatry are excluded in your standard fees.
The price(s) shown are provided by the care home. Contact Elmhurst Care Home for full pricing details and T&Cs.
Contact Elmhurst Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Elmhurst (Shropshire) Ltd
- Private Owned
Person in charge
- Paula Riley(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (43)
Elmhurst Care Home Reviews (65)
Elmhurst Care Home has a Review Score of 10 (9.966) out of 10, based on 22 reviews in the last 2 years.
Over all time Elmhurst Care Home has 65 reviews.
Thank you all.
Many thanks for your review, I will share your thanks with the team, as your appreciation is lovely to receive.
My wife received exemplary care in Elmhurst and was very pleased with her stay. Elmhurst is a beautiful home in a very pretty rural setting with lovely views. The management and care staff were second to none and they took great care to provide a variety of food that was pureed especially for her. Her room was a perfect blend of practical comfort and the feel of home. My wife will be coming back regularly for her period of respite.
Thank you for your very kind words and feedback, we are so pleased it was a positive experience and hopefully made a difference for you both.
The staff were so kind to her and us, her family. Nothing was too much trouble.
My mother lived at Elmhurst from July 2021 until she died on 3rd May this year. I had moved her from another care home where the standard of care had been less than satisfactory. The purpose-built accommodation at Elmhurst is ideal, the food is attractively presented and healthy and everywhere is spotlessly clean and regularly redecorated. The best thing about Elmhurst though is the staff. Having visited my mother once or twice a week for three years and phoned her once or twice a day, I have always found them to be polite, professional, friendly, caring and patient. My mother was definitely in the best place.
Thank you for your lovely comments, it was an honour having your mother in our care and we miss her uniqueness.
Compassionate, patient-centred care delivered by wonderful staff. So many places claim to be a home from home, but Elmhurst truly is. They took all of us in as members of the family and made us feel part of the care they delivered in every way. Their attention to detail is second to none meaning they provide proactive care at every level. We will miss the staff and the sense of community we have come to know and love. We would not hesitate to recommend Elmhurst Care Home.
Thank you for your very kind words, it was a pleasure caring for your mum and I'm glad that we made a difference through a very difficult time for you all.
I am a registered nurse with 30 years experience. Elmhurst Care Home is beautifully designed, light and airy, with good floors that look likely to prevent serious injury from falls. The staff are always apparently on hand in the large communal areas and engaged with residents (no TV watching, no checking mobile phones). The staff are super courteous, considerate and appropriately humorous too. Every member of staff is impeccably turned out. Rooms are excellent. The food is superb. Activities sound fun and enthusiastically run. Personal care for my dad is absolutely great, he looks really well and happy.
Thank you so much for your kind words and review, it gives the team a real boost to hear how much they, and their hard work is appreciated by family members. I will ensure the team are made aware of your comments and thank you for appreciating all department's contributions because we know that without all the different roles and their efforts, we wouldn't have the lovely home that we have.
I have no hesitation in highly recommending Elmurst. My Mother was only a resident for three months but in that short time, she received the most outstanding care in all respects. All the staff were exceptional and went out of their way to make her deteriorating condition as comfortable as possible. My first impressions are of a nice hotel rather than a care home. The feel of the place is really special. Visitors were made to feel welcome at all times by the friendly reception staff and nothing was too much trouble. Her room was very clean and bright as were the public areas. The food was very tasty and all homemade in-house. The senior nursing staff have excellent training and experience so it was reassuring to know that my Mother was in the safest of hands. From our first viewing I could tell that the manager had a warm and hands-on approach, all the staff seemed invested and enjoyed working there. I feel lucky to have found my Mother a place at Elmhurst.
My father has been in the care of Elmhurst since May last year. He has been cared for in that time beautifully, how any relative would like their family and loved ones to be looked after with care and dignity. He always looked well cared for and groomed. My father's condition makes it difficult for carers to care for him with personal care, but they did it with professionalism and thoughtfulness. As a family, we could relax and know he was receiving the best of care. Thank you to all the staff that made it possible.
Our dear friend was in Elmhurst for 2 1/2 years. On the day she went in, a beautifully presented room and a lovely vase of fresh flowers. The care - dignity and compassion she received from carers - admin cleaners - kitchen staff and all involved were exemplary, especially in the last six weeks - also the empathy shown to us when visiting was quite humbling. How fortunate that such a care home was available when our 'loved one' needed support.
I could not believe it when I visited Elmhurst with a view to taking my sister into their care. Friendliness, decor, and cleanliness, all she would need to be provided, trained nurses and wonderful carers. She quickly settled in and joined the social side provided. From the first day to her last, she had the very best care and affection from all. As for myself everyone always had time for me, if just for a chat, I was made so welcome and they were so kind to me at the end of my sister's life. I knew I had found the very best place for my sister to live out her last years.
My father found moving from his own home difficult but the staff were very welcoming and went out of their way to help him settle in. We always felt confident that my father was receiving the best care. All staff were friendly and helpful when we were visiting. Highly recommended.
I cannot speak highly enough of the care and support given to my father during his residency at Elmhurst, by all the staff. From my first meetings with the management, then nursing staff, carers, chef, reception and maintenance staff, nothing was ever too much trouble to make my father comfortable. Always kind and caring they went above and beyond in the care and support given, and living abroad myself, it was of the utmost importance that I had confidence in his care. Visitors were always welcomed at any time, and most importantly the staff were always cheerful, chatty and full of information. I could ring at any time and the staff would always know me and would be able to give a fully informed update report on my father's health and well-being. The facilities were bright, clean, airy, and most of all cheerful. The equipment supplied was comprehensive, and the catering excellent, with an impressive menu and selection. I cannot thank, or speak highly enough of Elmhurst's care.
Sadly our dad passed away recently but the staff extended their caring ethos to the whole family, making the process of saying goodbye as easy as it could be.
I would recommend this residential home to anyone and everyone. It is outstanding in every category but especially the staff. I cannot thank them enough for the care they gave my dad and hope they realise how very special they all are and how appreciative our family is.
I've found Elmhurst Care Home the cleanest and most comfortable nursing home I've been in. My husband couldn't be more cared for with all the staff being kind, thoughtful, caring and mindful of his dignity. The general feel is of a warm, safe and comfortable place to be and the food is wonderful! Very tasty and nicely presented every day and I really enjoy the meals when I eat there. My husband has to have pureed food which is always presented nicely with potatoes piped out on his plate and veg arranged to please the eye too. Staff all seem to get on and work together, no matter what their job and are always cheerful and helpful to all residents. Elmhurst produces a monthly, roughly 16-page newsletter containing residents' celebrations with photos and also photos of animal visitors showing the delight with which they are received. The back page has a list of activities provided every day of the month, all of these tempered to the (limited) abilities of all residents.
My husband moved into Elmhurst Care Home in January of 2023. The care and attention he receives is second to none. He is always clean, clean-shaven and very well-fed. I have no complaints whatsoever. In my opinion, it is the five star of care homes. The home is spotless, including his ensuite room. He is treated whenever it is needed. The staff will go above and beyond to make him as happy and comfortable as possible.
Regular weekly visits convincingly confirm Elmhust Care Home is dedicated to the highest standards. I call it the Hilton - justifiably!
An excellent nursing home with an EMI facility. Staff are friendly and very caring. Very clean, smells fresh and rooms are nicely appointed.
My father moved into Elmhurst Care Home on 11th January 2022. The care he is receiving from all of the staff is excellent. The home is perfect, we can't fault it. We can't put into words how happy we are with his overall care. We fail to understand why the rating for Elmhurst is classed as good, in our opinion, it should be outstanding, in our opinion also, it should be reviewed.
My mum has been a resident at Elmhurst Care Home for over eighteen months. The care she has received has been exemplary. the staff are caring, compassionate and friendly and nothing was too much trouble for them. The standard of the food and activities is excellent. They are easy to communicate with and very supportive. The surroundings are wonderful. Elmhurst has always felt like a home from home to my mum. I cannot recommend Elmhurst Care Home enough.
We are so pleased my mum is at Elmhurst. She has the best care there provided. The staff and the receptionist at the home are always friendly and polite. We appreciate all the care and support given to my mum and the family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elmhurst Care Home.
There are no upcoming events for Elmhurst Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Elmhurst Care Home
- 30 Jun 2021Recipient: Elmhurst Care Home
- 28 Feb 2020Recipient: Elmhurst Care Home
Accreditations
There are no accreditations posted yet for Elmhurst Care Home.
Meet the Team (1)

Elmhurst Care Home is managed and led by Mrs. Paula Riley. Paula has many years’ experience within the health care sector; over 20 years as a Registered Mental Health Nurse. Paula is both a Registered Mental Health Nurse and holds a degree in Specialist Practitioner in Community Health Nursing. Paula’s career has focused on working with older people with mental health needs in hospital, care homes, and community-based services, including assessing and reviewing clients with complex health care needs on behalf of the NHS, and working as a Registered Manager within a small care setting. Paula’s experience and knowledge underpins her passion and commitment to working with older people and providing a high level of care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmhurst Care Home to verify any information. View our terms and conditions. Elmhurst Care Home has an Enhanced Service -more info.
