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Radbrook Nursing Home

Stanhill Road, off Bank Farm Road, Shrewsbury, Shropshire SY3 6AL
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Words cannot describe how brilliant the staff are hereMike B(Son of Resident/Service User)
Radbrook Nursing Home, Shrewsbury
it's a wonderful place and the care and staff are equally wonderful.Mark W(Son of Resident/Service User)
Radbrook Nursing Home, Shrewsbury
The team at Radstock are all attentive to the resident's needsK M(Daughter of Resident/Service User)
Radbrook Nursing Home, Shrewsbury

Radbrook Nursing Home is a highly reputable, purpose-built Nursing Home conveniently situated in a peaceful residential area of Radbrook, Shrewsbury.

Opened in 1991, it was Morris Care’s first Home and today offers both long and short stay for elderly residents as well as respite care, post-operative rehabilitation and palliative care.

The home has 59 bedrooms, five spacious living rooms and sitting areas and a sociable dining room. Each space is carefully...  

Care Provided by Radbrook Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Radbrook Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Parker(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (60)

Radbrook Nursing Home Reviews (44)

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9.5

Radbrook Nursing Home has a Review Score of 9.5 (9.518) out of 10, based on 10 reviews in the last 2 years. Over all time Radbrook Nursing Home has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from K J (Son of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

It is like home from home. The staff are professional and friendly. A lovely place for my mother to live in the twilight of her life. Can't fault the home at all.

Reply from Janet Pannell, Interim Head of Operations at Radbrook Nursing Home

Thank you for your review, we are pleased to be able to help and support your mother during her time with us, and will pass this feedback on to the carers and staff at Radbrook.

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Review from S B (Son of Resident) published on 20 June 2022 Submitted via Postal Card
Overall Experience

Really pleased with the service.

Reply from Janet Pannell, Interim Head of Operations at Radbrook Nursing Home

Thank you for your positive review of our service at Radbrook.

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Review from Kaye S (Daughter of Resident) published on 30 May 2022 Submitted via Website
Overall Experience
I would like to say thank you to all the staff at Radbrook Home for taking such good care of my mother's needs during her respite period. From your excellent PR/Administration team to your caring, friendly, helpful dedicated staff who tended to my mother's everyday needs, the front-of-house catering team were terrific! Definitely, a home that I would recommend to others who have a need for TLC whether nursing or respite.

Thank you again and continue to keep safe.

Reply from Janet Pannell, Interim Head of Operations at Radbrook Nursing Home

Thank you for your review, our team appreciate that moving into a care home can be a difficult decision to make and we are pleased we have helped your mother to make that experience a positive one.

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Review from Steve G (Nephew of Resident) published on 23 May 2022 Submitted via Website
Overall Experience
My aunty was transferred to Radbrook Nursing home recently 23.04.22, She was only there four days when she sadly passed away.
I just wanted to say the service, care and compassion shown was absolutely faultless, my aunt never wanted to go into a home but I'm sure if she knew how good the service and staff were she would have felt differently.
I cannot thank you all enough, every person we met within the establishment had the same loving and caring attitude.

A very well done to everybody. Please pass this review to the Head Office team.

Reply from Janet Pannell, Interim Head of Operations at Radbrook Nursing Home

Thank you for your review, we were pleased to have been able to help and support your aunt during her time with us. I have as requested shared your comments with our Head Office team and will ensure that the Manager and staff also receive your feedback.

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Review from Jayne T (Daughter of Resident) published on 3 November 2021 Submitted via Postal Card
Overall Experience

The love, care, and compassion you gave my mother and myself for the short time she was with you was excellent. You have a lovely home with great staff. She could not have been in a better place. A home from home.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review our home, we're really pleased that you and your family had a positive experience.

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Review from Edward H (Respite Resident) published on 4 August 2021 Submitted via Website
Overall Experience

I spent 10 days in Radbrook recovering from an operation. It was clean and tidy and had all the facilities I needed. I found all the staff to be attentive and delightfully friendly. If someone needs a care home then it is the place to go.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review Radbrook, we are really pleased that you had such a positive stay and recommend it so highly. Take care and thank you.

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Review from Freda W (Mother of Resident) published on 3 June 2021 Submitted via Postal Card
Overall Experience

Our daughter has been a resident at Radbrook Nursing Home since May 2017, during this time we feel that her considerable care needs have been met by staff who seem to be well qualified and capable.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you for taking the time to review Radbrook, hopefully now that the building work is completed and restrictions have started to be lifted you will be able to visit and see how much it has changed internally.

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Review from Elizabeth O (Daughter of Resident) published on 10 May 2021 Submitted via Postal Card
Overall Experience

We moved mother into Radbrook towards the end of 2020 as we had had previous experience of the care shown at Radbrook during her sister's brief stay the year before. Mom settled in very well and I have been very impressed by the care, kindness, and consideration shown both to her and myself by the staff. I am also delighted that the residents are kept fully occupied and engaged throughout the day by designated staff.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review Radbrook, we really appreciate your feedback and do use it to improve our homes moving forward.

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Review from Jenny M (Son of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

My mother was admitted in November 2020. We chose Radbrook Nursing Home as my aunt spent some respite here a year before. Then and now we have found the staff to be approachable, friendly and knowledgeable. The building is welcoming, clean and warm. I have not answered a couple of the boxes due to a change in management and limitations due to Covid-19. Our mother looks happy and is always well dressed and clean. We no longer worry about her care as we know it is all catered for.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you for taking the time to review our service, we are slowly moving back to as normal as possible, supporting people to visit their loved ones inside the home. Our new Manager will arrange a virtual meeting to introduce herself as soon as she is in post.

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Review from Alan S (Son of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

Home is welcoming, staff are polite and helpful, rooms are spacious and well laid out. Unable to comment on the rest of the home due to Covid-19 restrictions.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review Radbrook, we strive to provide excellent care and support for all of our residents. We are now welcoming visitors into our homes and hopeful that we can get back to some sort of normality for our residents.

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Review from Peter D (Son of Resident) published on 26 April 2021 Submitted via Postal Card
Overall Experience

As with all my visits, the care given to the residents is very evident and thoughts extended to me as a visitor is exemplary.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review our home, it's lovely to read how welcome you have been made to feel, even during this difficult time.

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Review from Jan B (Daughter-in-law of Resident) published on 19 April 2021 Submitted via Postal Card
Overall Experience

Everybody is helpful and friendly. Any questions are always answered and communication from the nurses is always very good.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review Radbrook, we're really pleased to see that you have awarded 5 stars for each area. Our team work really hard to provide a very high standard of care and to ensure that residents live in a safe, happy and clean environment.

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Review from Nesta B (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card
Overall Experience

Dad is very well looked after, well fed and the staff are very kind and compassionate. Especially during the 2020 lockdown, all the staff have shown him love and affection.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to review Radbrook Care Home, its been a very difficult 12 months and we're really pleased to have been able to start visits to our homes again. It is lovely to have received such a positive review during such a difficult time.

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Review from Kathryn (Daughter of Resident) published on 20 October 2020 Submitted via Website
Overall Experience

Our Mother was in hospital. We rang the Care Home, as we did not want our Mum to spend her last days in a ward but did not know of other alternatives. The manager helped us whilst our Mum was in hospital, giving us support and advice. He was a lifeline to us both (Myself and my Sister) at a very upsetting time - both whilst in the hospital and after Mum was moved to Radbrook. Nothing was too much trouble. The care provided by all the staff at Radbrook was outstanding - as was the compassion shown to us. As Mum was on the end of life care, we were able to visit her (one at a time and with sensible precautions). This was so important to us and enabled us to be with our Mum in her last days and hours. The room was lovely and peaceful and Mum was looked after so well. We are eternally grateful to this outstanding team for their strength and compassion, particularly in such difficult times. They should be very proud of themselves - as are we. Thank you all so very much.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you for taking the time to review one of our homes. It is lovely to hear how the manager and staff supported you during a very difficult and sad time. We will ensure that your feedback is given to everyone at the home.

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Review from D B (Daughter of Resident) published on 15 September 2020 Submitted via Postal Card
Overall Experience

As a family, we face a very difficult situation when our beloved mum broke her hip and needed to move into a nursing home during the pandemic. We will be eternally grateful to the management at Radbrook for helping us and ensuring our mum had the very best care possible at this time. Despite their own workload, they went above and beyond to help us. The care mum has received has been outstanding. The social life coordinators have also time and again gone the extra mile to keep us connected.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you very much for taking the time to write such a lovely, positive review. It is a very difficult time and we’re so pleased that our team made the experience a very positive one.

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Review from N F (Daughter of Resident) published on 1 September 2020 Submitted via Postal Card
Overall Experience

Not been inside the home only outside as father entered at the end of March. He speaks highly of the care/meals and way he is looked after.

Reply from Vanessa Davies, Head of Operations at Radbrook Nursing Home

Thank you for taking the time to review one of our services, it is very difficult to review if you've not been inside but we're really pleased that your dad feels he is well cared for.

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Review from James A (Son of Resident) published on 3 June 2020 Submitted via Website
Overall Experience
The staff at Radbrook arranged for me to visit my mother on the 75th anniversary of VE Day, during the Covid pandemic. The pandemic protocol was excellently arranged (mum in the foyer and me outside) and dignified as Mum and I enjoyed our first meeting in exactly two months.
I could see through the glass that the staff were dressed in Forties-style costume to mark the day and were obviously intent on making the day a stimulating and fun one for the residents.
I can honestly say it was one of the happiest memories of my lockdown experience. That there are men and women who are so enthusiastic in caring for our mother is hugely humbling for my brother and I.

Care homes sometimes suffer a bad press, Radbrook is in a different league. It’s first and foremost a home. Mum - and her family - would be lost without what it does.

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Review from B P (Son of Resident) published on 2 June 2020 Submitted via Postal Card
Overall Experience

The care provided to my mother in the last couple of years has been absolutely great. You made her last few months very comfortable despite her declining faculties. Very many thanks.

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Review from J B (Daughter of Resident) published on 14 January 2020 Submitted via Postal Card
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Radbrook Nursing Home we have found to be very professional, caring and has a lovely atmosphere.

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Review from A F (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience
Gentle and attentive care.
A genuine interest in the individual. Good nutritious and varied food well presented. Excellent activity schedule run by a fantastic lady.

Respectful and caring to residents and family in lead up to death. Much improved by recent refurbishment. The environment now matches up to the care standard.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Radbrook Nursing Home.

Meet the Team (2)

Sarah Parker
Sarah ParkerJob Title:General ManagerJoined: 2024

My objective is to guarantee that quality nursing care is consistently delivered. I am passionate about ensuring our residents receive empathetic care, while also extending compassion and understanding to their loved ones. As the General Manager, I lead the team in achieving this mission.

Kim Fyffe
Kim FyffeJob Title:Staff Nurse

As a Nurse at Radbrook, Kim takes pride in providing compassionate care and support for residents and ensures that clinical practice is kept to the highest standard.

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