






The Uplands care home in Shrewsbury provides nursing care for older people and those with dementia.
The purpose-built care home offers care for up to 81 people.
Every bedroom is ensuite and has wifi as well as a nurse call system and a private telephone.
Residents can choose from a wide range of activities including Oomph! activity sessions as well as baking, bingo, arts and crafts and gardening. There are also new, innovative...
Care Provided by The Uplands
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Uplands for full pricing details and T&Cs.
Contact The Uplands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Mary Ballesteros (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (81)
Visiting
- Visitors are welcome at all times, although outside normal hours access has to be requested via an intercom system
Parking
- Parking is available
The Uplands Reviews (32)
The Uplands has a Review Score of 8.7 (8.729) out of 10, based on 6 reviews in the last 2 years.
Over all time The Uplands has 32 reviews.
It certainly would not be my first choice of nursing home in Shrewsbury.
My brother was very happy at The Uplands Care Home albeit for a short stay. In my opinion The Uplands is a very well-run care home, the staff are all first-class which made my brother's last days very peaceful.
People were knowledgeable and thoughtful, respectful and helpful both to mum and us as a family. We appreciated being made aware of the options and being involved in the decisions. We were kept informed at all stages and supported as a 'whole' right through to the peaceful end.
Thank you for your lovely review! We always strive to provide the best care possible and love hearing the good impact it has on everyone involved in the home.
The care, compassion and kindness shown and given to my mum was amazing. Mum needed respite care and I have no doubt that the speed of her recovery was mainly due to her stay at the Uplands. Every single person who came into contact with mum were first class.
Thank you so much for writing such a lovely review of our home. We very much appreciate you taking the time to do so and most importantly, that you were happy with the care given to Mum.
The care my mum received at The Uplands was excellent. The staff who looked after Mum were always considerate, respectful, patient and so kind. In the last few days of Mum's life, they supported all the family with sensitivity and compassion. The Uplands is outstanding.
Thank you for taking the time to write a lovely review, it is greatly appreciated. It was a pleasure to care for Mum and we are thankful to have been able to do so.
Mum spent her last 5 months at The Uplands happy with her robotic cat Tiddles, it was a hard decision but she actually flourished within the care of "her Nurses" and we were able to visit most days despite covid and we are very grateful for all the staff's most capable professional care it made the journey so much easier for us all. Thank you.
Thank you for your kind words and for taking the time to write a review of our home. Our best wishes to you and your family. It was a pleasure to care for Mum.
The staff on the ward where my mother spent five months, were outstanding and I cannot thank them enough for the high level of care and kindness that she received.
Thank you so much for your lovely comments and for taking the time to complete a review of The Uplands. We very much appreciate your feedback.
The kindness and care that my mother received during her stay at The Uplands made her happy and safe. We are grateful to all the staff who were friendly, professional and knowledgable and who supported us through a difficult time.
My mother had an amazing stay at The Uplands. I went in three or four times a week and noticed all the staff spoke to residents in a jolly and friendly way and couldn't do enough for them, including cleaners. Front desk - always helpful. Food - what can I say, from a qualified chef, it was brilliant - she loved the fruit crumbles. Well done The Uplands.
This is a lovely review of our home. Thank you from all of us for taking the time to write it. All the feedback we receive is important to us and we will ensure your comments are fed back to staff.
My husband has been a resident for over five years. He has been cared for in every possible way I would want. I am very grateful for this. I visit every day and see how well everyone of the residents are cared for on Dorrington Unit. I am a retired nurse, so feel I can give an honest opinion.
Thank you for taking the time to complete such a lovely review of The Uplands. Your feedback is very much appreciated and we are so pleased that you are happy with the home and care that we provide for your husband.
The care my husband receives is excellent. The home recently changed hands so things could change. It does need more permanent staff as it relies a lot on agency staff. I believe this is the case in all nursing homes. Regular, permanent staff are really important in dementia units. The regular staff are all brilliant.
Thank you for taking the time to complete a review of our home. Social care has struggled during the pandemic to recruit staff, but thankfully things are starting to pick up. Whilst we would choose not to use agency staff in the home over our own staff, we always ensure our staffing numbers are...
She called me back very quickly and reassured me that my Nan is in capable hands. It's not easy leaving a loved one in the hands of a stranger and this is her first time so we want it to be comfortable for her.
The manager assured me that my Nan is okay and is well looked after!
Many thanks from all the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Uplands.
There are no upcoming events for The Uplands.
Awards / Recognitions (2)
- 11 Jul 2014Recipient: The Uplands
- 31 Oct 2012Recipient: The Uplands
Accreditations
There are no accreditations posted yet for The Uplands.
Meet the Team (6)

Hi, I’m Coral, and I’m the Home Manager at The Uplands.
I am excited to be leading a team of committed and compassionate individuals on behalf of Bondcare. I strongly believe residents should be at the heart of everything we do here, and I will be leading the way in ensuring care is tailored to their individual needs.

I have over 30 years of experience in nursing and managerial roles within the care sector, I am passionate about providing quality care and dignity at all times. since joining The Uplands in January seeing the smiles and friendly greetings on residents' and relatives' faces alike fills me with happiness.
In my spare time, I am a keen gardener and love to travel and regular babysitter for my grandchildren.

I joined The Uplands in January after an extensive career in care and finance.
My favourite part of My job is spending time with all our lovely residents and getting to know them and their life stories.

I have been working at The Uplands since May 2018, with vast experience in maintenance, building and DIY within a care home setting.
Barry ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.
In his free time, Barry enjoys playing the drums, singing, dancing and spending quality time with his family.

Luke has over 10 years of experience as a trained Chef, he has been working at The Uplands since 2019 and enjoys being a part of a 5-star home working with a great Manager and team. Luke enjoys putting a smile on the resident's faces every day with the delicious meals he prepares.

Welcome to the vibrant and dynamic Activities Team at The Uplands. We are a dedicated group of professionals committed to enhancing the lives of our residents through engaging and stimulating activities. With a deep understanding of the unique needs and interests of individuals in care, we strive to create a warm and inclusive environment that fosters joy, companionship, and personal growth.
Our team is composed of compassionate individuals who possess a wealth of experience in recreational therapy, social work, and elderly care. We believe that every resident deserves a fulfilling and enriching lifestyle, and we work tirelessly to design programs that cater to a wide range of preferences and abilities. Whether it's physical exercise, intellectual challenges, or creative pursuits, we ensure that our activities are tailored to meet the diverse needs of our residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Uplands to verify any information. View our terms and conditions. The Uplands has an Enhanced Service -more info.