These prices are only a guideline, please contact The Uplands to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors are welcome at all times, although outside normal hours access has to be requested via an intercom system
Parking is available
The Uplands has a Review Score of 9.5 (9.491) out of 10, based on 19 reviews in the last 2 years. Over all time The Uplands has 29 reviews.
Review from S B (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marie George, Home Manager at The Uplands
Thank you so much for writing such a lovely review of our home. We very much appreciate you taking the time to do so and most importantly, that you were happy with the care given to Mum.
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Review from Kay S (Daughter of Resident) published on 10 August 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marie George, Home Manager at The Uplands
Thank you for taking the time to write a lovely review, it is greatly appreciated. It was a pleasure to care for Mum and we are thankful to have been able to do so.
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Review from Gilli B (Daughter of Resident) published on 30 May 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Marie George, Home Manager at The Uplands
Thank you for your kind words and for taking the time to write a review of our home. Our best wishes to you and your family. It was a pleasure to care for Mum.
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Review from G C (Daughter of Resident) published on 9 May 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Marie George, Home Manager at The Uplands
Thank you so much for your lovely comments and for taking the time to complete a review of The Uplands. We very much appreciate your feedback.
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Review from Valerie J (Daughter of Resident) published on 27 April 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Christine O (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marie George, Home Manager at The Uplands
This is a lovely review of our home. Thank you from all of us for taking the time to write it. All the feedback we receive is important to us and we will ensure your comments are fed back to staff.
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Review from Jill W (Wife of Resident) published on 6 April 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marie George, Home Manager at The Uplands
Thank you for taking the time to complete such a lovely review of The Uplands. Your feedback is very much appreciated and we are so pleased that you are happy with the home and care that we provide for your husband.
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Review from D S (Wife of Resident) published on 6 April 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marie George, Home Manager at The Uplands
Thank you for taking the time to complete a review of our home. Social care has struggled during the pandemic to recruit staff, but thankfully things are starting to pick up. Whilst we would choose not to use agency staff in the home over our own staff, we always ensure our staffing numbers are safe to provide the necessary care to our residents, so in this situation using agency staff can be necessary. We really appreciate your feedback and are pleased that you are happy with the care we provide to your husband.
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Review from Tish E (Granddaughter of Resident) published on 18 December 2018
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Carey Bloomer, Managing Director at The Uplands
Thank you for taking the time to respond. We understand how difficult it is when leaving a family member in the care of complete strangers. Our staff are always there to answer any questions you may have about your Great Nan's care. We are always looking to improve our care for all our residents and welcome any feedback from residents or family.
Many thanks from all the team.
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The Review Score of 9.5 (9.491) out of 10 for The Uplands is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.491 for The Uplands is calculated as follows: ( (140 Excellents x 5) + (59 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 220 Ratings = 4.491
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Uplands is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Nov 2022
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Job Title: Registered Manager
Joined: 2023
Hi, I’m Mary Ann and I’m the Home Manager at The Uplands.
I joined Bondcare in 2020 as I had the same vision as them in regard to person-centred care for the residents of our homes.
Having started my career as a Registered General Nurse, I bring more than 20 years of nursing and managerial experience in the care sector.
I am excited to be leading a team of committed and compassionate individuals on behalf of Bondcare, I strongly believe residents should be at the heart of everything we do here and I will be leading the way in ensuring care is tailored to their individual needs.
Job Title: Deputy Manager
Joined: 2023
I have over 30 years of experience in nursing and managerial roles within the care sector, I am passionate about providing quality care and dignity at all times. since joining The Uplands in January seeing the smiles and friendly greetings on residents' and relatives' faces alike fills me with happiness.
In my spare time, I am a keen gardener and love to travel and regular babysitter for my grandchildren.
Job Title: Administrator
Joined: 2023
I joined The Uplands in January after an extensive career in care and finance.
My favourite part of My job is spending time with all our lovely residents and getting to know them and their life stories.
Job Title: Head of Maintenance
Joined: 2018
I have been working at The Uplands since May 2018, with vast experience in maintenance, building and DIY within a care home setting.
Barry ensures that residents live in a place that’s proactively inspected and brilliantly maintained at all times.
In his free time, Barry enjoys playing the drums, singing, dancing and spending quality time with his family.
Job Title: Chef
Joined: 2019
Luke has over 10 years of experience as a trained Chef, he has been working at The Uplands since 2019 and enjoys being a part of a 5-star home working with a great Manager and team. Luke enjoys putting a smile on the resident's faces every day with the delicious meals he prepares.
Job Title: Activities Team
Welcome to the vibrant and dynamic Activities Team at The Uplands. We are a dedicated group of professionals committed to enhancing the lives of our residents through engaging and stimulating activities. With a deep understanding of the unique needs and interests of individuals in care, we strive to create a warm and inclusive environment that fosters joy, companionship, and personal growth.
Our team is composed of compassionate individuals who possess a wealth of experience in recreational therapy, social work, and elderly care. We believe that every resident deserves a fulfilling and enriching lifestyle, and we work tirelessly to design programs that cater to a wide range of preferences and abilities. Whether it's physical exercise, intellectual challenges, or creative pursuits, we ensure that our activities are tailored to meet the diverse needs of our residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Uplands to verify any information. View our terms and conditions. The Uplands has an Enhanced Service - more info.
