Abbey Court Nursing Home

Buxton Road, Leek ST13 6NF

Abbey Court Nursing Home specialises in a range of personalised provision, including residential care for adults with disabilities, or mental health complications, as well as temporary respite and day care.

The facility includes en-suite bedrooms and has its own minibus so outings can regularly be enjoyed, alongside numerous in-house activities.

Care workers take pride in empathy and compassion, as they seek to have a positive influence on each resident's life and well-being, supporting independence, privacy and dignity.

Group: Knights Care Ltd

Person in charge: Alex Martin (Home Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 55+.

Single Rooms: 48

Shared Rooms: 2

Rooms with ensuite WC: 27

Weekly Charges Guide: Personal Care Single £600 – £750 , Personal Care Shared (per person) £600 – £600 Nursing Care Single £600 – £900 , Nursing Care Shared (per person) £600 – £600 (These prices are only a guideline, please contact Abbey Court Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Abbey Court Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.3 (maximum of 10) for Abbey Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Abbey Court Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.25 for Abbey Court Nursing Home is calculated as follows: ( (8 Excellents x 5) + (15 Goods x 4) + (1 Poors x 2) ) ÷ 24 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.096 Points relating to the number of positive Reviews for Abbey Court Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.4 Target = 0.096

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.3 Abbey Court Nursing Home has a Review Score of 7.3 (7.346) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbey Court Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbey Court Nursing Home

  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My husband was admitted to Abbey Court on Easter Saturday for emergency care, due to his Alzheimer's becoming more advanced.
He was immediately given a room he had previously used twice before for short-term respite.
He was given such a warm welcome by staff and although very agitated, treated with dignity and care.
He has since settled relatively well since his medications have been revised and any concerns I have had have been addressed speedily and effectively.
Any visitors, including myself and daughter, have been made to feel more than welcome.
I am confident that he is being well cared for and in good hands.

How likely would you be to recommend Abbey Court Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Adam Knights, Managing Director at Abbey Court Nursing Home responded to this review on 21 May 2018:

Thank you for your kind words and taking the time to write this review. I will make sure your comments are passed onto everyone at the home.
Thanks again.

As a regular visitor in Abbey Court Nursing Home, I find it clean, happy and welcoming. The staff are wonderful and the care given to my mum is second to none. The only concern my mum has is a lack of activities and a lack of small trips out in the minibus which she enjoyed. But now seems to have stopped due to lack of drivers, surely someone could take those who want to go our for an hour or so once a week?

How likely would you be to recommend Abbey Court Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Alex Martin, Home Manager at Abbey Court Nursing Home responded to this review on 09 May 2017:

Thank you for your comments. I will make sure these are passed on to all of the staff. We take on board your comments about activities and we will be looking into this straight away.

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