






Ashcroft Hollow Nursing Home is a modern, purpose-built facility located in Huntington, Cannock. The team take great pride in their philosophy of care and quality, ensuring every resident is treated with the utmost compassion, respect, and dignity. The highly trained team specialises in all aspects of elderly and dementia care, creating a safe, supportive environment tailored to each individual’s needs.
With a capacity for up to 45 residents, Ashcroft Hollow offers...
Care Provided by Ashcroft Hollow Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that Funded Nursing Care (FNC) reflects the increasing cost of nursing care. If FNC is granted, this will not result in a change (either increase or decrease) of the self-funded element of the Fees.
The price(s) shown are provided by the care home. Contact Ashcroft Hollow Nursing Home for full pricing details and T&Cs.
Contact Ashcroft Hollow Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Northgate Healthcare
- Private Owned
Person in charge
- Katie Gilligan (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
Visiting
- Visiting via a pre booked appointment
Parking
- On site car parking available
Ashcroft Hollow Nursing Home Reviews (38)
Ashcroft Hollow Nursing Home has a Review Score of 8.2 (8.181) out of 10, based on 5 reviews in the last 2 years.
Over all time Ashcroft Hollow Nursing Home has 38 reviews.
Moms health has also flourished in every way, including mentally and it's just the best place. We feel lucky to have found you!
I would like to add how wonderful the food is, the quality and the choice there is wonderful. They use a really good catering service, and the cook there is brilliant. She puts love into every meal she makes. Her cakes that she makes the residents should win awards!!! As time has gone by I’m happier and happier this is now well into her first year. The Staff are just perfection and the world should know about it!
Thank you so much for your wonderful review. We are delighted to hear how happy your mum is and that she feels so loved and supported by our team. It means a great deal to know that our care has had such a positive impact on both your mum and your family. We will be sure to share your kind words...
Unfortunately, my dad died only after one month. Two of these weeks were spent in the hospital, with suspected sepsis from the catheter. Worrying he lost a stone in weight in that time, yet he was a good eater. I did not see how he was eating there. Today, we were told he died from sepsis from the catheter. This is very upsetting, as we had asked a few times to have it taken out permanently, as dad was uncomfortable with it. I was told they were looking into it, but it didn't happen. My dad could not speak to say he was in pain or discomfort. The catheter was blocked and cloudy with blood when he arrived at hospital.
Thank you for sharing your feedback. We are deeply sorry for the loss of your dad and appreciate how distressing this experience has been for you and your family. We take concerns such as these very seriously and would welcome the opportunity to discuss them with you directly so that we can fully...
His room was clean, comfortable and always smelled fresh.
Every detail was taken care of.
My only sadness is that dad was not there longer and never got to enjoy the beautiful garden at the rear.
Thank you.
Thank you for taking the time to leave such a kind review. We are honoured that your dad spent time with us and are pleased to hear that you found our team compassionate, caring and attentive to his needs. Your comments about his room and the environment mean a great deal to us. We are sorry that...
From my initial visit to Ashcroft, I was most impressed by how very pleasant all the staff were. The telephone was answered straight away. Also the carers were exceptionally good. There was always a knock on the door before entering. To start with, my sister was lying in bed, eating practically nothing but within her 7 weeks living with you, she went to the opposite - close to death to fit & well. The meals were good & plentiful, probably the most difficult thing for any 'patient' is to be washed by a stranger, at Ashcroft the carer would soap the flannel & then turn away while they washed private parts - with utmost dignity & respect. Thank you.
Professional updates and reports from nursing staff.
Helpful advice from office staff.
Appears well run.
When we first visited the home everyone was friendly and polite, it felt like visiting a friend or relative which is why we decided on this care home. Mum is well looked after and we feel that we made the right choice.
My husband is a resident at Ashcroft Hollow the care and kindness he has received is wonderful nothing is too much trouble the atmosphere when you enter is relaxed and cheerful. The safety of the residents is also well taken care of. My husband has dementia and is quite a handful but the staff are kind and patient. The nurses are very informative.
Receptionist is always smiley and friendly. Nothing too much trouble! Trained nurses are brilliant, and always keep us updated.
Outside services, e.g. hairdresser and chiropodist are invited in to enhance resident's overall wellbeing.
Also regular outside entertainment and in-house activities keep residents stimulated and engaged.
My father was only resident for 9 weeks before he passed but the care he received was exceptional. The staff were always accommodating pleasant and nothing was ever too much trouble. In his final days the staff and onsite nursing staff showed nothing but attentiveness, compassion and kindness not only to my father but also to the family. We as a family couldn’t have found a better care home.
The standard of care Dad received at all times was exemplary. Both nursing and care staff were supportive and attentive at all times. We were always kept informed of any issues with Dad and were grateful for being kept in the look. Huge thanks to all and for creating and managing such a wonderfully run home with such a positive and welcoming atmosphere.
The home looked after Mom for an 18-night respite stay. We were so pleased this home was chosen for us by social services. Mom has late-onset dementia, this was her first experience of respite care and it has been a positive experience. This is because the care and attention of the staff at Ashcroft is second to none; they really do care and allowed my wife and I to relax. Cannot recommend Ashcroft highly enough.
They opened their arms and their hearts to us all as a family and my husband has settled into a lovely environment that keeps him safe and comfortable. Thank God for places like this, amazing beyond words!
Mum has been in the home four weeks now, the staff are lovely, making her feel welcome. I walked in on a couple of occasions to find staff singing with her, another time sitting with her doing a puzzle book, she will give them a kiss telling them they are good to her, it gives me peace of mind knowing she is safe and well looked after. Staff do an amazing job so thank you to you all.
When my grandmother moved into this home she was very frail and really quite unwell. Within weeks she experienced a complete turnaround. She is bright, stronger and far more engaged. This is thanks to the care and attention she has received from each and every member of the team. I am so grateful we have found a place where she can settle and thrive.
The home has excellent nursing staff, excellent care staff, excellent cleaning staff and excellent management. We could not wish for better care and dedication for our relative who arrived in January from another home in very poor condition. The dedicated team at Ashcroft have worked tirelessly since on a very complicated case to improve health and condition. We could not wish for a better place of care.
My mum came into this care home with severe dementia and other problems relating to old age as she is 89 years old. The home is very clean from fixtures and fittings to the bed linen. No awful aromas anywhere at any time. The staff from the nurses to the cleaners are very friendly and cannot do enough for the patients and their families.
The home is clean, kind staff. They help the elderly and listen to needs and care. Dad always looks clean and tidy. Meals look good too. Ice lollies even on an extremely hot day. Kind, thoughtful staff. Very friendly. The staff are helpful.
Outstanding care for my dad from the minute he arrived until he passed. Wonderful people in a real home-from-home setting. Dad was treated with care and dignity as were we, his family, and friends. I can’t recommend Ashcroft enough. No one wants to see a loved one go into a nursing home but please if you live in this area and need to go through this heartbreaking process please talk to the manager and she will allay all of your fears and provide the best place for you or your loved one.
Thank you to all of the team at Ashcroft Hollow for looking after my dad during his time with you. The home had such a friendly and kind vibe from the moment we stepped into the reception. All staff are efficient, friendly and caring at all times. Like many people, we were worried when the time came to place Dad into care and the staff helped to alleviate those fears with reassurance and guidance. He settled quite quickly and made a friend in another resident. He was always well cared for and treated with respect. He spoke about his carers and nurses with humour and a smile, which we witnessed on many occasions. We felt like we had our relationship restored to being his children, not his carers. Access to Dad was limited at times due to Covid but we always had updates from the home and could see him through the window to keep in contact. We always felt the procedure for visitors to keep everyone safe during Covid measures was quick and easy. The home encouraged us to take Dad on outings and he was always ready and waiting for us with a smile. We were kept up to date with all medical issues and about his well-being. The nurses involved with his end of life care were excellent. I can't thank the staff involved enough for making his last moments as pain-free as possible and allowing him to pass with dignity and family present. No passing of a parent is easy but I can honestly say the support received was not just for my dad but myself and the family was very much appreciated. Thank you again to all of the staff because you are a team, from the management to the lady who brings the tea trolley, everyone with a smile and ready to help.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashcroft Hollow Nursing Home.
There are no upcoming events for Ashcroft Hollow Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashcroft Hollow Nursing Home.
Accreditations
There are no accreditations posted yet for Ashcroft Hollow Nursing Home.
Meet the Team (1)

Katie Gilligan is the Registered Manager at Ashcroft Hollow and brings a wealth of experience, knowledge, and leadership to the service. With a Bachelor's Degree in Nursing from the University of Plymouth, Katie has dedicated her career to supporting older people and ensuring the highest standards of care, dignity, and wellbeing are delivered every day.
Katie has extensive experience across residential, nursing, and dementia care settings. Before joining Ashcroft Hollow, she held senior leadership roles, including Commissioning Manager for a new 75-bed nursing, residential, and dementia care home, where she successfully led the service through its development and opening. Before this, Katie spent several years with Avery Healthcare, progressing from Registered Home Manager to Regional Director, overseeing a portfolio of 11 care homes.
Throughout her career, Katie has been responsible for quality assurance, regulatory compliance, staff development, budget management, occupancy growth, and preparing services for internal and external inspections. Her strong leadership style focuses on building positive relationships with residents, relatives, and team members while maintaining the highest standards of care.
Katie chose to join Ashcroft Hollow because she was looking for a place she could truly call her professional "forever home" – somewhere she could make a lasting difference, build meaningful relationships, and become an active part of the local community. She is passionate about creating a welcoming, person-centred environment where residents feel safe, respected, and valued, and is committed to ensuring Ashcroft Hollow remains a trusted and valued care home for local families.
Frequently Asked Questions about Ashcroft Hollow Nursing Home
What types of Care is Ashcroft Hollow Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashcroft Hollow Nursing Home have?
There are 41 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Ashcroft Hollow Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashcroft Hollow Nursing Home to the centre of Cannock?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
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