






Ashcroft Hollow Nursing Home is a modern, purpose-built facility located in Huntington, Cannock. The team take great pride in their philosophy of care and quality, ensuring every resident is treated with the utmost compassion, respect, and dignity. The highly trained team specialises in all aspects of elderly and dementia care, creating a safe, supportive environment tailored to each individual’s needs.
With a capacity for up to 45 residents, Ashcroft Hollow offers...
Care Provided by Ashcroft Hollow Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that Funded Nursing Care (FNC) reflects the increasing cost of nursing care. If FNC is granted, this will not result in a change (either increase or decrease) of the self-funded element of the Fees.
The price(s) shown are provided by the care home. Contact Ashcroft Hollow Nursing Home for full pricing details and T&Cs.
Contact Ashcroft Hollow Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Northgate Healthcare
- Private Owned
Person in charge
- Katie Gilligan (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
Visiting
- Visiting via a pre booked appointment
Parking
- On site car parking available
Ashcroft Hollow Nursing Home Reviews (38)
Ashcroft Hollow Nursing Home has a Review Score of 8.2 (8.181) out of 10, based on 5 reviews in the last 2 years.
Over all time Ashcroft Hollow Nursing Home has 38 reviews.
For the 5 weeks my grandad was in Ashcroft's care he was very much looked after. Staff were also keeping us informed of any concerns when weren't able to visit during covid times.
Very caring, pleasant, and respectful.
My Dad is not your typical care home resident, he has other unusual needs. We as a family were extremely worried as to how moving to a care home would affect him. I am pleased to say that it has been a positive outcome and Dad settled very well and quickly due to the care and consideration he has received at Ashcroft.
Our Uncle was only a resident here for a short time, needed palliative care. During this time he was well looked after with care and dignity. The nursing team and staff were excellent. All our questions were answered and information provided when not available face to face (because of Covid restrictions) but over the telephone.
This home is going from strength to strength since the new manager has taken over. She has improved the service to no end. The staff are very caring, nothing is too much trouble for them. I have seen a big difference in Mom, she is very settled and says all of the staff are lovely to her. The manager works very hard and all the staff as well. The home is very well kept, clean and no nasty smells. These staff deserve to be recognised for their very hard work. They have kept the residents very safe during the pandemic. Thank you to you all.
My friend has been a resident for over 4 years. I have always been impressed with the care she has received. Also, the communication from the staff, if I needed to be informed, was/is second to none.
My friend has always had exceptional care here, nothing is too much trouble and she is always clean and well cared for and nothing is too much trouble, she enjoys the food which is well presented and enjoyable. She enjoys the banter with the staff who are always kind. She is very happy here.
Staff all friendly and welcoming on every visit. Clean and tidy home at all visits. All maintenance carried out as soon as brought to attention.
Excellent care. The staff are very competent. A well-run home. The residents and family are kept well-informed of progress/care etc. Very clean surroundings. The food is lovely (despite one or two experiments that go wrong)
The staff at Ashcroft Hollow Nursing Home have looked after my Dad extremely well and nursed him very well.
All the staff at Ashcroft Hollow Care Home are extremely helpful, they cannot do enough for you and our Dad. They are all so friendly, caring and understanding of our father's needs and our needs. We would like this opportunity to thank all the staff, management, cleaners for all their hard work and kindness at this sad time of our father's death.
Mom has resided at Ashcroft Hollow since May 2014 and it has undergone a few staffing changes but a lot have worked with mom since day one. The staff are caring and treat residents in a respectful manner and for me always treat as individuals. Mom has been unable to converse due to a debilitating stroke but this didn't stop staff from understanding what mom's needs were by her mannerisms and just knowing her expressions. Sadly mom passed away in January (not Covid related) and her end of life care was second to none and I couldn't have asked for more. Throughout Covid one of the housekeepers video-called my sister and me twice a week and we were able to see and chat to mom right to the end, even Christmas morning. Above and beyond! From 2014-2021 a genuine home from home and currently at its best ever. The staff care and do their best at all times given restraints. To the nursing staff, carers and housekeepers and anyone that cared for mom we thank you from the bottom of our hearts.
My nanny has been in Ashcroft Hollow for over a year now. I am grateful for the loving care that the staff provide and how kind and generous with their time they are. The staff are very welcoming but they go above and beyond to ensure the residents' needs are met. During the lock-down, we have been unable to visit nanny but the staff have organised many video chats and have enabled us to maintain that close family bond we have. Words cannot describe how important this is to us and I want to thank all of the staff for helping us to maintain that vital link. It is wonderful to see how well staff get on with my nanny and she is clearly valued and treated like one of the family. Thank you for your continued care, you are all invaluable.
Within a week of residing at Ashcroft, we could all see the difference and benefit of the 24-hour support, great care and social friendliness Ashcroft staff were providing. What a difference. Our relative was so content, she decided to make Ashcroft Hollow her permanent home and has now been a resident for the past four months.
We would like to express our thanks and appreciation to the dedication of the staff and management at Ashcroft Hollow during the covid19 lockdown. You are all doing a wonderful job. Thank you.
The home is amazing and the staff are excellent. Carers, kitchen, housekeeping they have all been angels, they are so supportive not only with my husband but to me as well. I would highly recommend them. The home is so clean and bright.
Very good care.
Great care home. Nothing is too much trouble, residents are well looked after. The home is very clean and always smells beautiful. The decor is quirky and lovely and the atmosphere is homely and happy. The food here is delicious: you can visit whenever you want. All the staff are very welcoming and friendly.
We found the care home to be very good in caring for our dad. He went in on 22nd May 2018 and lost his battle with dementia on 25th October 2018. They were especially good towards the end of life care. Staff were excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashcroft Hollow Nursing Home.
There are no upcoming events for Ashcroft Hollow Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashcroft Hollow Nursing Home.
Accreditations
There are no accreditations posted yet for Ashcroft Hollow Nursing Home.
Meet the Team (1)

Katie Gilligan is the Registered Manager at Ashcroft Hollow and brings a wealth of experience, knowledge, and leadership to the service. With a Bachelor's Degree in Nursing from the University of Plymouth, Katie has dedicated her career to supporting older people and ensuring the highest standards of care, dignity, and wellbeing are delivered every day.
Katie has extensive experience across residential, nursing, and dementia care settings. Before joining Ashcroft Hollow, she held senior leadership roles, including Commissioning Manager for a new 75-bed nursing, residential, and dementia care home, where she successfully led the service through its development and opening. Before this, Katie spent several years with Avery Healthcare, progressing from Registered Home Manager to Regional Director, overseeing a portfolio of 11 care homes.
Throughout her career, Katie has been responsible for quality assurance, regulatory compliance, staff development, budget management, occupancy growth, and preparing services for internal and external inspections. Her strong leadership style focuses on building positive relationships with residents, relatives, and team members while maintaining the highest standards of care.
Katie chose to join Ashcroft Hollow because she was looking for a place she could truly call her professional "forever home" – somewhere she could make a lasting difference, build meaningful relationships, and become an active part of the local community. She is passionate about creating a welcoming, person-centred environment where residents feel safe, respected, and valued, and is committed to ensuring Ashcroft Hollow remains a trusted and valued care home for local families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashcroft Hollow Nursing Home to verify any information. View our terms and conditions. Ashcroft Hollow Nursing Home has an Enhanced Service -more info.