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Springbank Nursing Home

Mill Hayes Road, Knypersley, Biddulph, Stoke-on-Trent, Staffordshire ST8 7PS
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Springbank Nursing Home, Stoke-on-Trent
Springbank Nursing Home, Stoke-on-Trent
Springbank Nursing Home, Stoke-on-Trent

A Care Home since March 1988, Springbank Nursing and Residential Home, is registered for 42 beds and caters for the elderly with residential or nursing needs. 24 hour nursing care is offered by qualified staff, using up-to-date and researched methodology.

The aim is to offer residents a fulfilled and contented life, ensuring all support is given in order to achieve the maximum capabilities of individuals; whilst giving them the very best...  

Care Provided by Springbank Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,300N/A
Nursing CareFrom £1,300N/A
Nursing Dementia CareFrom £1,300N/A

Please get in touch our with our team to discuss your care needs

Contact Springbank Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Care Consortium (Biddulph) Ltd
  • Private Owned

Person in charge

  • Lyn Mataranyika (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)

Springbank Nursing Home Reviews (27)

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9.1

Springbank Nursing Home has a Review Score of 9.1 (9.139) out of 10, based on 6 reviews in the last 2 years. Over all time Springbank Nursing Home has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Chris L (Son of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience

All aspects of our mothers care have been excellent - especially the staff

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Review from A M (Son of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience

The care my mum received at Spring Bank Nursing Home was amazing. Mum was only in their care for less than one month before she sadly passed away (at the age of 93). As compared to her previous care home there was no comparison. She was attended to regularly and care for extremely well with lots of love, care and dignity.

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Review from Nicola S (Daughter of Resident) published on 17 October 2025 Submitted via Website
Overall Experience
My dad has been a resident for over two years now and in all that time, and without exception the standard of care has been amazing. The thought and attention given to tailoring care to each individual's needs is superb.

Springbank has many stand-out features, but top for me is the overwhelming feeling of warmth you get when walking in. This is the product of exceptional teamwork; from the manager to the kitchen staff you can tell that each and every one of the Springbank Family has a role and is valued, and consequently this shines through in the love and care shown to each resident. In the past I have had experience of less good care homes, and so I have no hesitation in recommending Springbank; anyone would be happy having their relative cared for by such a great team.

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Review from Pamela F (Daughter of Resident) published on 18 June 2025 Submitted via Website
Overall Experience
What a brilliant nursing home this is. My mum and dad went into Springbank 2022 they settled in very quickly. The staff are all really nice and helpful. They go above and beyond for the residents and their family's. The accommodation is really homely light and airy. The food is really nice and appetizing. Sadly dad has now passed away. The care and understanding given by all members of staff helped mum and myself tremendously, I could not have managed without them. Mum loves being in the care home shebells me frequently she is well cared for and is happy.

Keep up the good work Springbank you are all wonderful.

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Review from P R (Daughter of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

My mum moved into Springbank Nursing Home in January 2020, as she needed nursing and dementia care. A thorough care and risk assessment identified her needs, which helped Mum to quickly settle into her new home. Unfortunately, two months later, Covid was spreading throughout the UK and this presented many challenges and was a very difficult time for staff, residents, and families. However, staff worked tirelessly, with care and compassion, to keep my mum safe. They provided excellent, person-centred care, catering to her individual needs and keeping me informed. I can't praise the staff enough, not only for the care they afforded Mum but also for the support they gave to me. It has been of great comfort to know that she has been well cared for over the past five years, until her recent passing and I am so appreciative of the wonderful staff and the provision of the warm and friendly environment in which she lived.

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Review from Cynthia H (Daughter of Resident) published on 20 November 2024 Submitted via Website
Overall Experience
Dad has been a resident at Springbank since September 2023, he was placed there after 7 weeks in hospital, he was in a very poor state and not expected to be around for Christmas, but miraculously he is still with us and doing amazingly well thanks to the wonderful care he has received from the staff at this lovely home. That's exactly what it is, a home-from-home, caring, and compassionate staff helps everyone get the best they can out of life. Family and friends are welcome at all times and encouraged to join in activities or just have a cuppa and a chat.

First-rate care and a lovely social atmosphere what more do you need to help you feel good about your elderly parent being in a home?

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Review from J W (Daughter of Resident) published on 2 August 2024 Submitted via Website
Overall Experience

My dad had been in hospital for 2 weeks after a fall at his previous care home. It became apparent that Dad needed 24-hour nursing care. I had a very small window of time to find a nursing home for Dad before his discharge from the hospital. The Discharge Nurse in the hospital said that Springbank was very good. Two members of staff were simply amazing in arranging the move. One staff member came in her own time to help Dad settle in on his first day, something that I will be forever grateful for. The care and compassion of all of the staff shine through in all that they do. Previously Dad had been refusing food but with all of the care he has received at Springbank his eating has greatly improved and they are making tentative steps towards helping him be comfortable with other residents and greatly considering his emotional needs. Overall I could not be happier with Dad's progress and I couldn't ask for more from all of the wonderful staff. Thank you so much.

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Review from Deby O (Daughter-in-law of Resident) published on 24 June 2024 Submitted via Website
Overall Experience

Well where do I begin, My mother-in-law was moved into this home after spending 4 weeks in hospital after a traumatic accident in another care home. From the moment she arrived to now, she has been looked after amazingly. All the carers, management and activities coordinator are the most caring compassionate kind people we have ever met in a care home. We are a very close family and we visit my mother-in-law every day sometimes twice a day and the staff cannot do enough for us when we arrive, from making us a drink to offering us lunch. Nothing is too much trouble for them and everything appears person-centred by this I mean every individual in there is cared for equally. In the space of one week, Springbank has outshined every care home we have ever been in and also they have put on outside entertainment for all the residents twice in one week. I highly recommend this care home they are absolutely brilliant, we are very happy that my mother-in-law has now settled and is happy.

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Review from John G (Son of Resident) published on 10 May 2024 Submitted via Website
Overall Experience

Back in April Mum was taken into the hospital seriously ill and a dementia sufferer. The Palliative Care team were extremely helpful and found Mum a care home that was easier for me to get to. The home is lovely, Mum had a wonderful view, I had to appreciate it fully on her behalf. Mum's room was smashing - clean, warm with its own TV. She wanted for nothing and even though Mum was eating or drinking very little I could see the food was delicious. I wish I'd been up to eating some. I was always offered lunch at the home. The staff are wonderful and caring not just for the residents but also the relatives. They were always helpful to me. Mum passed away today, the staff were wonderful. They were totally appreciative of the distress the loss of my mum caused me and her departure was treated with tact care and maintenance of her privacy to the last. If I ever have to be looked after by others I hope the people are as good to me as the staff at Springbank were to my mum.

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Review from Debbie B (Daughter of Resident) published on 21 December 2023 Submitted via Website
Overall Experience

My mother spent her final months in the exemplary, loving care of Springbank having moved there after her previous home could no longer meet her needs; after witnessing the wonderful care my mother-in-law was receiving, I knew I wanted Mum to be cared for at Springbank. When Mum required end of life care, staff kept us regularly informed, and the support and comfort they gave to both Mum and family was exceptional. Although we were unfortunately unable to be with Mum when she passed away, it was a huge comfort that carers who genuinely loved her were with her until the end. Springbank is a wonderful home with the kindest, most caring and compassionate staff who treat residents and relatives like family members, and to whom we are absolutely indebted; during the dark times of witnessing two loved ones succumbing to dementia, Springbank was the shining light which got us through. We could not have asked for better care for our relatives, and we cannot recommend Springbank highly enough.

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Review from M R (Wife of Resident) published on 23 November 2023 Submitted via Website
Overall Experience

My husband is currently having respite at Springbank. I am so impressed with the care being provided. Staff are very caring, pleasant and concerned to make my husband as comfortable as possible. The food is excellent and drinks and meals are all monitored to ensure residents are nourished and hydrated. There are activities to be involved in to encourage meeting others and to stimulate and entertain. My husbands hopes to be back home soon, but wants to return as he says he will miss all the staff who have been looking after him. Says it all.

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Review from Andrew B (Son of Resident) published on 20 November 2023 Submitted via Website
Overall Experience

My mother spent her final year at Springbank after her previous home could no longer meet her needs. Springbank stood out for all the right reasons - we felt assured that they had everything in hand, and the transfer was smooth. Springbank’s dual-registered status enables them to provide residential and nursing care - avoiding the need to move homes as needs change. There are always plenty of friendly, approachable, professional staff. They are completely transparent, proactively update and involve you, and quickly and efficiently answer any questions. Visits are welcomed at any time. The home is spotlessly clean, the food looks delicious, and various activities are offered. The staff genuinely care for residents and relatives, treating them as part of their family (my mother’s end-of-life care was incredibly moving to witness). Compassion, kindness, patience, transparency, professionalism and dignity are at the heart of Springbank's ethos, and we could not have asked for better care.

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Review from Susan M (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

They are looking after Mum very well, I think everything is excellent. We are very pleased with everything that you have done since my mum came here. Thank you.

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Review from Kerry B (Granddaughter of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

The care, love and attention shown to Nan was faultless. The staff made a difficult time easier to navigate and bear. The home has a warm atmosphere and all of our family has felt welcome when visiting, nothing has been too much trouble. Springbank may need a lick of paint, but that facade is no way a representation of the home and care given. We would highly recommend Springbank.

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Review from Sheila R (Daughter of Resident) published on 23 October 2023 Submitted via Postal Card
Overall Experience
The home is run very efficiently with staff who are friendly, caring, and above all, communicate with the residents, whatever their difficulties.

It is obvious that the resident's needs are of paramount importance.

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Review from Jacqueline F (Daughter of Resident) published on 16 October 2023 Submitted via Website
Overall Experience

We looked at a few places for our mum and Springbank Nursing Home stood out by a mile. There's a lovely warm atmosphere here and our mum and us have been made really welcome. All the staff take a lot of time with the residents and they're always smiling and patient. They're also very professional. Nothing is hidden here. You can visit when you like and everyone makes us feel so welcome. The food is lovely and varied, we're invited to stay to lunch with mum whenever we pitch up at that time. We saw other care homes that looked nice on the outside but had dull and depressing atmospheres, or they had separate areas for visiting. Springbank hides nothing. They're so open and transparent that you feel really confident that your loved ones are being really well looked after here. Highly recommend this place.

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Review from Sue H (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

I cannot praise Springbank Nursing Home highly enough. My mum went there for end of life care and the treatment she received was the very best I could have wished for, the staff looked after her like she was their own mother, she was cared for with love and dignity. All the staff are happy and cheerful and nothing is too much trouble. Ten out of ten on every level. I feel I've made friends for life.

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Review from Karen A (Mother of Resident) published on 19 July 2021 Submitted via Website
Overall Experience

My mum spent her last few weeks here, she was settled and very comfortable. All the staff are loving and caring; they looked after us all too. I would highly recommend Springbank; thank you for everything that you’ve done for our mum and us.

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Review from Julie O (Daughter of Resident) published on 25 March 2021 Submitted via Website
Overall Experience
Springbank Nursing Home delivered wonderful care to our mum over the last six months.
They cared for her and kept her safe when we couldn't.
The whole family are so grateful for what all staff did for Mum during her time with them.

Thank you all of you.

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Review from Susan R (Daughter of Resident) published on 25 March 2021 Submitted via Website
Overall Experience

Whilst the last year has been extremely demanding for everyone, for us as a family to find the right place for our Mum/Nana to live was difficult to make in a matter of hours. We did some investigating into the nursing care that was available at the time and decided that Springbank was the most suitable home (after reading reports and some local knowledge). Mum joined Springbank in April 2020. Obviously, with restrictions, there were questions that needed answering, but the staff were always keen for us to be kept up to date. We realise that the team were helping our Mum to become more involved with the “Springbank family”. All the staff have their own families and problems, but whenever they were in touch, it was respectful and cheery, which you could see on Mum’s face. Sadly, Mum passed away. In her words, The staff are all marvellous. This from a lady who didn’t suffer fools. Thank you all for the exceptional care given to our mum. Love to all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about Springbank Nursing Home

What types of Care is Springbank Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springbank Nursing Home have?

There are 38 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Springbank Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Springbank Nursing Home to the centre of Stoke-on-Trent?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springbank Nursing Home to verify any information. View our terms and conditions. Springbank Nursing Home has an Enhanced Service -more info.