Springbank Nursing Home

Mill Hayes Road, Knypersley, Biddulph, Stoke-on-Trent ST8 7PS

Springbank Nursing Home, Stoke-on-Trent, Staffordshire
Springbank Nursing Home, Stoke-on-Trent, Staffordshire
Springbank Nursing Home, Stoke-on-Trent, Staffordshire

A Care Home since March 1988, Springbank Nursing and Residential Home, is registered for 42 beds and caters for the elderly with residential or nursing needs. 24 hour nursing care is offered by qualified staff, using up-to-date and researched methodology.

The aim is to offer residents a fulfilled and contented life, ensuring all support is given in order to achieve the maximum capabilities of individuals; whilst giving them the very best of care.

Single and double rooms are all equipped with a nurse call system and TV point. A recent extension includes rooms with en-suite toilets. Residents are encouraged to bring any favourite furniture and ornaments with them to make them feel really at home. A further extension is planned for late 2014.

A choice of home cooked meals and all dietary needs are catered for

Recreational and daily activities are organised in the Home; activities include bingo, board games, cookery, drawing, computer work, crafts, keep fit, musical movement, poetry and reading, quizzes, sing-a-longs and reminiscing amongst others. Coach outings have included Blackpool Lights, Llandudno and the Trafford Centre. All relatives and friends are made most welcome at Springbank functions, such as Race Nights, entertainment nights and Christmas Parties.   

Services offered: physiotherapy, chiropody, dental, reflexology, massage and hairdressing facilities. A group of local churches offer a regular service in the home.

The dignity, privacy, individuality and freedom of choices of residents is respected, as well as having an open door policy where friends and relatives are encouraged to visit. Residents should feel that they are truly at home and surrounded by love and care at all times.

Owner: Care Consortium (Biddulph) Ltd

Person in charge: Lyn Mataranyika (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cerebral Palsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 38

Shared Rooms: 2

Rooms with ensuite WC: 8

Weekly Charges Guide: (These prices are only a guideline, please contact Springbank Nursing Home to find out the exact price for your requirements.) Nursing Care Single £398 – £654 , Nursing Care Shared (per person) £398 – £560 (These prices are only a guideline, please contact Springbank Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Springbank Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Springbank Nursing Home has a Review Score of 8.7 (8.690)

The Review Score of 8.7 (maximum of 10) for Springbank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Springbank Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Springbank Nursing Home is calculated as follows: ( (50 Excellents x 5) + (10 Goods x 4) ) ÷ 60 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.857 Points relating to the number of positive Reviews for Springbank Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.4 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Springbank Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Springbank Nursing Home

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Great-Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1

Two years ago my Mum became part of the Springbank family. In that time she has been safe, cared for and loved.

She is always treated with dignity. Her needs, wishes and preferences are respected and she is treated as an individual. Her environment is personalised and homely which helped her settle in.

Mum is provided with outstanding care that is both important to her wellbeing as well as care that is important for maintaining her health and care needs.

How likely would you be to recommend Springbank Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Both my husband's parents spent their last year in the care home. They were 93 and 98. I could not fault the special care they received and the genuine concern from both the management and staff. We were always made to feel welcome and nothing was too much trouble. I would recommend this care home to anybody.

How likely would you be to recommend Springbank Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My great Aunty has just passed away aged 101, after living here for two years. Throughout that time she was treated with dignity, respect and love by all the wonderful staff. During her final days, the care and devotion to ensuring that her passing was as peaceful as possible, was truly heartwarming and we, as her family, can't thank them enough. Despite us spending many hours sitting with her, we were unable to be there when her time came but these wonderful people ensured that she passed away surrounded by people who loved her. For that, we are truly grateful. We can't praise them enough.

How likely would you be to recommend Springbank Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care that my mother receives here. It was a tough decision we had to make and we looked at 10 other homes before choosing Springbank. The staff are great and I always feel welcome when I visit. A great place.

How likely would you be to recommend Springbank Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mum arrived she has become more confident, able to join in with activities, singing, bingo, memory games. The staff are wonderful, she is given her medication, help with all tasks, her wishes are respected if she doesn't want to join in etc. The GP and nurses are always willing to listen to our questions, and act on them. I along with family members so happy mum has settled into her "for ever" home. We hope she enjoys it for quite some time. Management are very approachable its great.

How likely would you be to recommend Springbank Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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