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Talbot House

28/30 Talbot Street, Rugeley, Staffordshire WS15 2EG
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It is such a relief to know she is well looked after. I cannot praise them enoughA J(Granddaughter of Resident/Service User)
Talbot House, Rugeley
We are completely happy with all aspects of Talbot houseStephen L(Son of Resident/Service User)
Talbot House, Rugeley
Talbot House, Rugeley

Talbot House Care Home is a loving t family run care home, passionate in providing excellent person-centred residential care for up to 25 residents. Talbot House is part of the Award Winning Caring and Leading Group (Winners Leaders in Care Awards 2024, Nominated Provider of the Year at Leaders in Care Awards 2025). Located walking distance from Rugeley Town centre, Talbot House has dedicated caring staff to attend to all...  

Care Provided by Talbot House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,500£1,300 - £1,500
Residential Dementia Care£1,300 - £1,500£1,300 - £1,500

Fees are based on a range of factors including both the rooms and floor available considered in conjunction with the needs/preferences of the person making the enquiry or requiring the care and the given or probable diagnosis

Contact Talbot House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Daniel Feneysey(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (28)

Visiting

  • There are no restrictions on visiting, however, the home do request understanding is shown if visiting in the evening or at night due to the needs and age of some of the residents

Parking

  • Parking is available on site.

Talbot House Reviews (39)

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9.6

Talbot House has a Review Score of 9.6 (9.639) out of 10, based on 12 reviews in the last 2 years. Over all time Talbot House has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Michele T (Daughter of Resident) published on 13 March 2026 Submitted via Website
Overall Experience
I cannot speak highly enough about the care my father receives in this care home.Dad has been here for over 18 months after moving from another care home. All the staff are compassionate and go above and beyond to ensure his comfort, dignity and wellbeing. The staff are highly professional and always treat us with kindness and keep us informed and involved with all aspects of dad's care. The home itself is always clean and smelling fresh and welcoming, there is entertainment and everyone is welcomed to join in.

I am just so grateful for everything you do, Thank you doesn't seem enough.

Reply from Daniel Cleough, Group Operations Director at Talbot House
Thank you so much for sharing such a thoughtful and heartfelt review. It means a great deal to our whole team. We are delighted to hear that your father feels comfortable, respected, and well cared for, and that you and your family feel supported and involved throughout his time with us.

Our staff...  

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Review from Jennifer M (Friend of Resident) published on 24 February 2026 Submitted via Postal Card
Overall Experience

My very dear friend has now been a resident at Talbot House for three years. She is extremely happy, healthy and content there. This, as I have said before, is due to the brilliant care and support shown to her and all the other residents. The Talbot House team are excellent and provide a fantastic home life for them all. I call it a home as that is what it is for the residents it is their home. The regular festivities, shows and singers all play a great part. Some kind of activity takes place every day keeping them entertained. I get a wonderful and very happy feeling every time I walk through the door. I have been shown around the newly completed extension which is a very welcome addition to Talbot House. The fact that they have been shortlisted for another award speaks for itself. Well done Talbot House team and a big thank you.

Reply from Dr Vivek Gupta, CEO at Talbot House
Thank you so much for your kind and thoughtful words. It truly means a lot to the whole team at Talbot House.

We are delighted to hear that your friend is happy, healthy and feels at home with us - that is exactly what we strive to achieve every single day. Our team work incredibly hard to create...  

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Review from Helen J (Friend of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
This care home provides an exceptionally high standard of care within a genuinely warm and welcoming environment. There is a strong family feel, where residents are known as individuals and treated with dignity, kindness, and respect. Staff are consistently attentive, compassionate, and responsive, nothing is ever too much trouble, and care is delivered with patience and genuine warmth.
The home offers a rich and varied programme of activities, ensuring residents remain socially engaged and included. Seasonal celebrations such as Halloween & Christmas, along with national and significant events including royal weddings, are thoughtfully planned and inclusive, involving residents, families, and friends alike. These occasions foster a strong sense of community and belonging.

Quality of food is outstanding, with careful attention paid to individual likes, dislikes, and dietary needs. Meals are clearly prepared with care, and residents are supported to enjoy food as a meaningful event.

Reply from Daniel Cleough, Group Operations Director at Talbot House

Thank you so much for your wonderful review. It means a great deal to our whole team. We are delighted that you feel the home provides a warm, welcoming, and family-centred environment, as this is exactly what we strive for every day. Your kind words about the dignity, kindness, and respect shown...  

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Review from Susan P (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

My mum was a resident of Talbot House for almost two years. During this time she had numerous health issues which were well dealt with. The home is very professional, staff are also caring + respectful. My mum could be a handful at times. She struggled with losing her home and independence. The home involve as many residents as possible in the events etc. The food is good. I can't praise the home enough for their care of my mum. Especially towards the end.

Reply from Dr Vivek Gupta, CEO at Talbot House
Dear Susan

Thank you so much for taking the time to do this review. It means the world to the whole team about the positive experience you had at Talbot House

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Review from Lisa Q (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

Excellent, caring, lovely care home all the staff are wonderfull + caring.

Reply from Vivek Gupta, Director at Talbot House
Dear Lisa

Thank you so much for the lovely review- it means the world to the whole team to read that you find the home, "excellent", caring and lovely.

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Review from Nicola D (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card
Overall Experience

Extremely happy with the care given to Mum whilst at Talbot House. The staff are cheerful, caring and have time not only for mum but for friends and relative that visit. The home has a friendly and homely feel to it and I would have no hesitation in recommending it to anyone who has a family member requiring residential care.

Reply from Daniel Feneysey, Registered Manager at Talbot House

Hello! Thank you so much for your kind review! It was a pleasure to be able to look after your Mum. You are always welcome here at Talbot House.

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Review from Tracy J (Daughter-in-law of Resident) published on 27 February 2025 Submitted via Website
Overall Experience

Love Talbot House Care Home. Staff are lovely and friendly, always chatting to you and the residents. Lovely and clean, the food is outstanding, if a resident fancies something different the chefs will go out of their way and provide it. I generally can't praise them enough. It's a pleasure to go there and visit. Good job to everyone who works there.

Reply from Daniel Feneysey, Registered Manager at Talbot House

Thank you for your very kind review! We are overjoyed to hear that you and your relative are having such a positive experience here at Talbot House. I will share your feedback with the team. We will always do our best to accommodate any of our resident's wishes and will go the extra mile to make...  

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Review from Christine H (Daughter of Resident) published on 17 February 2025 Submitted via Website
Overall Experience

Mum came to Talbot House after a stay in hospital following a stroke. Mum was only with Talbot House for just over two weeks and in that time they cared for Mum and showed her compassion, empathy and dignity. They also cared for my sister and I during this upsetting time. All the staff went above and beyond their remit and for that I would like to thank them from the bottom of my heart.

Reply from Daniel Feneysey, Registered Manager at Talbot House

Hello Christine, Thank you so much for your very kind review! It was our honour to have been able to care for your Mum. We are so happy that you feel that our team cared for your Mum with compassion, empathy and dignity. This is always our aim here at Talbot House. I will share your very kind...  

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Review from Valerie M (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
Mum spent 3 and a half years living at Talbot House. When she first moved in we thought the home was very good, but since then it has continued to get even better! She loved her room and all the staff. She enjoyed the various BBQs and entertainment. After experience of other homes with my father-in-law, Talbot House is first-class for care.

We found each and every one of the staff and the manager to be proactive, caring and considerate. Nothing has been too much trouble to make Mum happy. Thanks, once again, for all your care and love provided to Mum.

Reply from Daniel Feneysey, Registered Manager at Talbot House

Thank you so much for your very kind review! It was our pleasure to have been able to care for your Mum. We are all so glad that you and your Mum had such a good experience here at Talbot House! You are always welcome here at Talbot House and look forward to seeing you at our future events! I will be sure to share your comments with the team.

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Review from S M (Daughter of Resident) published on 27 November 2024 Submitted via Website
Overall Experience

Mum settled in quickly since moving in back in February and calls it her home. The staff are all very caring and nothing's too much. We take Mum out and about but she's always glad to get back to her home. Mum's always praising the amount of food she gets and the entertainment they provide. Staff will always offer me a hot drink when I visit or even food if they are having a celebration. I couldn't wish for a better place for my mum to be. Well done to the manager and all his lovely staff.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you for your wonderful review. It is always so encouraging for our manager and his team to know that what they are doing is having the effects they hope to achieve - good care provided to happy residents and their families. I will ensure your review is passed on.

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Review from Angelina D (Daughter of Resident) published on 30 September 2024 Submitted via Website
Overall Experience

Absolutely the most caring considerate staff, they were so kind to myself, family and Mum was so well taken care of, all staff knew her name, our names and the care they provided for Mum was beyond exceptional, the manager and the whole team were wonderful, so pleased Mum spent her last month or so with such beautiful carers, thank you all, couldn't ask for any more from them.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you Angelina. I am delighted to receive your review and will ensure the manager and his team are rightly thanked and praised. We are so happy to learn of your experiences during your mom's EOL.

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Review from Liz B (Guardian of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

The manager and the staff are so lovely. It is always lovely to be here at Talbot House and I have always been made to feel happy visiting knowing that my dear friend was so well looked after. He was happy at Talbot House and felt like this was his home. When he had to go to hospital, he always looked forward to coming back. There are always lovely events going on in the home. I am very happy with Talbot House. I would recommend Talbot House, and I have recommended Talbot House.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you so much for your generous review. I will ensure the manager and team receive news of your kind praise. We are always pleased when we get unsolicited reviews and always learn from them.

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Review from E M (Daughter-in-law of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

A lovely, well-managed environment. My mother-in-law is well settled, relocated from hospital, well cared for and happy.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you for your kind comments. We are so pleased she is settled in so well and that you recognise the love and care on hand.

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Review from I A (Son of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

My mum currently resides at Talbot. I feel content that she is settled and happy in a lovely environment.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

We are so grateful for your review. It is so important to us to know your Mum is settled and happy as it is validation for the manager and his team that the work they do is achieving our vision and hitting our mission.

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Review from Susan P (Daughter of Resident) published on 26 January 2024 Submitted via Website
Overall Experience
Last week, Talbot House arranged a singalong/singer for the residents/friends and family of residents. It was a most enjoyable time, with tea and homemade cakes. The staff were really good at getting residents etc. involved and joining in. My mum has been there for two months and has settled well.
The staff are professional, friendly and kind.
The home has a lovely feel about it, which is why it was our first choice. The staff are friendly and caring.

The food is lovely, my mum is enjoying her meals.

Reply from Dr Vivek Gupta, CEO at Caring and Leading Group at Talbot House
Dear Susan,

I am so glad to hear about the enjoyable, positive experience you had at Talbot House. The whole team work extremely hard to do the best for our residents and it brings us such joy to read such reviews. We are glad she is enjoying the meals and enjoying her stay at the home. I will ensure your words are passed on to the team.

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Review from Linda T (Daughter of Resident) published on 7 December 2023 Submitted via Website
Overall Experience

Mum has been here at Talbot House for a year now. Her health has improved dramatically since she has been at Talbot House. Whenever I visit, I am always greeted with a cheerful happy smile. All staff are so friendly making me tea as well as the residents. If I have any concerns the office door is always open, and the manager is always approachable and solves any concerns at the time. Mum has an excellent rapport with all of the staff. Mum can be very particular at times however her needs are always catered for. Mum is included in activities and also in charge of laying the tables as well as being included in the fire marshal training in the home.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you for your kind review, Linda. I am delighted to learn that your mum is so well catered for at our Talbot House Care Home. It is delightful to read about her 'job' within the home and her 'training' Great credit to our manager and team who think 'outside the box' in their care delivery. We will ensure all staff learn of your review and continued satisfaction with our offering.

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Review from V W (Sister of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

When I enter always have a good greeting and everyone seems very happy. Everyone is well looked after I am so happy my sister is here and very happy. Keep up the good work. I had a lovely afternoon tea in the gardens not long ago. Thank you.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you very much for your review. We are so pleased to learn you are happy with our service and delighted you feel your sister is in the right place and that our team value you and your attendance too. We love that you enjoyed an afternoon tea in our gardens. Your review will be shared with or manager and his team and will make their day!

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Review from K S (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience

A lovely homely atmosphere, and the staff and residents seem happy and cheerful. My mother was well cared for during her stay and told me how nice everyone had been to her. I have every confidence in Talbot House and have no concerns whatsoever about any further stays my mother will have.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House

Thank you very much for the review and lovely compliments for our team and our services. We always ensure compliments and complaints are received by our team. It is always so much appreciated when these are compliments and they do boost our manager's and teams' morale and add to their commitment.

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Review from Karen K (Daughter of Resident) published on 16 July 2023 Submitted via Postal Card
Overall Experience

My mom is always clean and happy. Her room is lovely, light and airy. There's always a nice quiet atmosphere about Talbot House. The staff are hard-working, nothing is too much trouble and there for the family when you have a question. It's lovely to see my mom's face light up with a smile when I visit. Definitely the best home my mom has been in.

Reply from Paul Smith, Director of Care, Quality and Operations at Talbot House
Thank you, Karen, we are always delighted when our services live up to their mission. We will alert our manager and staff team of your kind comments and we are delighted to be the 'best home your mom has been in'.

Director and Nominated Individual.

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Review from S W (Son of Resident) published on 4 July 2023 Submitted via Website
Overall Experience
My mother received respite care at Talbot House in June 2023 and experienced a positive and enjoyable stay at the home. Upon arrival the staff made my mother welcome, introducing her to various residents and carers. The check-in process was smooth and handled professionally and all my questions were answered clearly.
During her week at Talbot House, my mother enjoyed the various activities organised and she was very complimentary about the food! Given her stay coincided with nice weather in Staffordshire, my mother loved the fact that she was able to spend time in the lovely garden, something she had not experienced for a long time.
Her care needs were met with dignity and gentleness and the staff were always attentive. My interactions with the team at Talbot House were always friendly, considerate and helpful - I cannot speak highly enough of them.

Overall, the care was of a high quality and I would have no hesitation in using Talbot House again if required.

Reply from Dr Vivek Gupta, Director at Talbot House

Thank you so much for your kind words and heartfelt review of Talbot House, which means the world to all the staff at the home. We are working hard to continue improving the service and are grateful for your feedback. We will ensure your kind words are passed on to the whole staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 June 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (1)

Daniel Feneysey
Daniel FeneyseyJob Title:ManagerJoined: 2023

My name is Daniel (Dan) Feneysey, I started out in care as a care assistant and worked my way through various roles and climbed the ranks to the position of CQC Registered Manager.

I have been fortunate to have progressed onto managing a range of different services over 5 counties. I have a unique insight and first-hand knowledge of all roles so I can understand and empathise with the team. I am an experienced Manager who is very passionate about the standard of the service that we are providing to the people who are living with us. Since becoming the CQC Registered Manager for Talbot House I have been very lucky to be part of a growing home and with supporting the home to move forward with the support of the lovely people who use the service.

There are many reasons on why I love working at Talbot House, to name a few, the Residents and staff are wonderful, and it is such a pleasure to be able to support people to live well. Another reason is the support that we receive from the Directors, anything we need is provided for to ensure the continuous improvement in the home and for the comfort of the Residents. I am proud to be part of the team here at Talbot House and am very excited to see what the future has in store for Talbot House!

Frequently Asked Questions about Talbot House

What types of Care is Talbot House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Talbot House have?

There are 28 Single Rooms.

What are the Facilities & Services at Talbot House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Talbot House to the centre of Rugeley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Talbot House to verify any information. View our terms and conditions. Talbot House has an Enhanced Service -more info.