Bromson Hill Care Home

Ashorne, Warwick CV35 9AD
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9.8 51 Reviews
  • Bromson Hill Care Home, Warwick
Based in Warwickshire, in the picturesque village of Ashorne, Bromson Hill Nursing Home offers nursing and residential care for both permanent and respite stays.

The aim of the professional nursing staff is to look after the physical and spiritual needs of residents whilst allowing them to live full lives and retain control of their own daily routine, and so be able to enjoy privacy, dignity and individuality.

Bromson Hill is family owned and prides itself for respecting the privacy and rights of the individual and for protecting the safety and dignity of their residents at all times.

Staff enjoy a friendly relationship with those they care for, offering advice wherever possible and seeking to encourage residents to achieve any personal development goals they have.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Nursing Home retains the funded nursing care.


Residents can pay directly for hairdressing and other services.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • BM Care Warwick Ltd

Person in charge

  • Maria Sunga (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Will consider all based on assesssment of needs
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Please make appointments for visits otherwise visits without appointments also welcome.

Parking

  • Parking is available.


    Can assist with transport if required.

Bromson Hill Care Home Reviews (51)

9.8

Bromson Hill Care Home has a Review Score of 9.8 (9.777) out of 10, based on 17 reviews in the last 2 years.
Over all time Bromson Hill Care Home has 51 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bromson Hill Care Home
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Total of 51, showing 21-40
Review from J H (Husband of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has resided in Bromson Hill Nursing Home since 1st September 2021. During that time, I have been pleased to witness a great improvement in the appearance of the interior of the building and the exterior. The care staff are very patient and loving towards my wife, who suffers from dementia and
several other problems. She assures me that she is well cared for and I believe that is so.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Dear Sir, thank you for your review and comments.
Bromson Hill.

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Review from Mary K (Sister of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the management changed late in 2022. The improvement of Bromson Hill has been remarkable. The interior has been given a facelift - it's brighter, and more like a home by adding flowers to tables, rearrangement of furniture, a welcoming area ie. armchairs, receptionist desk and a smiling receptionist
and the feeling of warmth and care is very evident. The staff and residents are happy and contented to be here, especially my brother.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Thank you Madam for your very kind comments and suggestions.
Best wishes,
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Review from Philip C (Son of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff really caring and genuine. Demonstrate a real intention to make residents as comfortable as possible. Very flexible with regard to relative's needs not just residents. The facility is really clean and well presented. There is a real happy feeling in the place.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Thank you Sir for the kind words, the feedback and encouragement. It is our pleasure to care for your father. As we head into Spring, there will be lots for residents to do including our Easter party and ongoing art therapy and other activities.


Best regards
All at Bromson Hill

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Review from Carolyn C (Daughter of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am overwhelmed with gratitude to the manager and her team - all so gentle and caring.
They always go the extra mile and are so kind and patient in situations I would find frustrating. After four months in the hospital, it is such a relief to have my father settled, clean, cared for and calm. I cannot
thank or recommend Bromson Hill enough.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Thank you for the lovely and kind words.
It means a lot to the whole team here. It is our pleasure to assist you and your family.


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Review from Anthony H (Husband of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is in this home, she is 90 and I am 91. The home is an old mansion house on top of a hill in a wooded area with wonderful views. The home is comfortable and the staff are more than friendly, very willing to help. They do have some activities but my wife is of the more active type. The main problem
is I live in Coventry and have stopped driving so access is a problem.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Dear Sir
Many thanks for the kind words, your ongoing support and the feedback.
Best wishes
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Review from Peter H (Son of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very nice home. Very nice staff, nothing is too much trouble.
I think Mum's physical and mental health will improve staying here.
The home has improved with the more new residents that have arrived, with more mental stimulation.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Dear Sir,
We appreciate your feedback and thank you for your kind words.
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Review from E H (Daughter of Resident) published on 3 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Director of Bromson Hill Care Home and all of the staff have been brilliant in trying to help my mum settle into her new home. She has been very ill and her previous care home could no longer meet her needs: it has been a traumatic experience for her but I am so pleased with the level of care and
attention she receives: nothing is too much trouble for the staff and my mother can be quite demanding at times! The standard of cleanliness is very good and the staff are calm and unhurried. I am extremely satisfied with mums care at Bromson Hill, thank you to everyone concerned.
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Review from I D (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clean and calm environment, super helpful and careful employees. Large rooms overlooking the garden. Bedroom furniture is good. Your family will be well taken care of. Thank you Bromson Hill Nursing Home.
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Review from M A (Son of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has just gone into Bromson Nursing Home. From day one I am fully assured she is well-cared for and looked after exceptionally well. All staff are very helpful and always keen to assist any needs and requirements. Very clean and tidy home, and all very kind. My mum is in a lovely comfortable
room with a nice view and very happy she will remain here for her stay.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Many thanks for your kind comments and suggestions.

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Review from C R (Daughter of Resident) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother doesn't leave the room due to mobility issues but I always find her clean and smelling fresh, this is my main concern. The staff are friendly accomodating and look after my mum showing her care, compassion and dignity.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Dear Madam,
Many thanks for your kind words. It is a pleasure to care for your mother.
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Review from D B (Resident) published on 21 June 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Never had any experience before as this is the only nursing home I have used. Mostly everyone is friendly and helpful, but always one who dislikes something - that is human nature. I do not like mixing with other residents as that is my nature and needs. If other residents or staff do not like it or
agree, that is their opinion. Every day and night is very long, but with nothing to do, that is what it is!
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Thank your Sir for the response and we look forward to implementing some of your suggestions.
Kind regards
Bromson Hill

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Review from Mary J (Wife of Resident) published on 16 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in this nursing home during the pandemic so it is impossible for me to comment on many of the relevant options. Given the difficult restrictions in place I would say the care is good. The staff are often under a lot of pressure and cannot always answer the phone. It would be helpful
to have a message played to callers when getting no reply 'please call later' or 'leave a message', anything is better than ringing out unanswered. Kindly staff.
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Review from S S (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bromson Hill is a very pleasant, light and airy care home. The staff and management are extremely pleasant and approachable, nothing is too much trouble. Residents are treated with great care and dignity. It is always clean and doesn't smell (like some care homes), the food is excellent, all home-cooked
and varied. Any problems can always be talked through and solved by talking to the staff and management. Also, there is now an activity program for entertainment, which is really welcomed and needed by the residents.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Dear Susan, many thanks for these very kind and helpful comments.
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Review from Susan H (Daughter of Resident) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has received excellent care since being admitted 6 months ago. Although she is bedridden now, and has been for some 5 months, great care has been shown both in her care of hygiene and time devoted to trying to feed her. Often carers have called in the room to establish all is ok but unfortunately,
she cannot converse with them - just a few short words to her at a time is as much as she can take in. I cannot see how more consideration could be taken by the staff to keep her comfortable, they show a tenderness in the work they carry out.
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Review from E S (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day we went to visit Bromson Hill, we were greeted by friendly faces. The staff seem to be happy in their work and are willing to sort any problems there may be. There is a family atmosphere about the place which is good. The food is freshly cooked and looks appetising. The care is very
good and my mum is treated well and with dignity. On each visit, I walk away safe in the knowledge she is well cared for.
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Review from Steven S (Son of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident here after being discharged from a hospice. The manager and staff were extremely friendly to myself and my family. My mother was well cared for in the last few weeks of her life. I am so pleased we chose Bromson Hill.
Reply from Ram Mahendran, Director at Bromson Hill Care Home

Dear Steven, thank you very much for the feedback which we will pass on to the staff.

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Review from Michael B (Husband of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife found her week at Bromson Hill generally satisfactory.
However, there were inevitable difficulties with night time toileting and there could have been more activities organised.
There should have been some form of appropriate exercise, art therapy, sing-a-long music with a musician etc.
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Review from Susan W (Cousin of Resident) published on 12 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Bromson Hill because my father-in-law had excellent care there 3 years ago and the home has a very good reputation within the area. The staff are extremely friendly and always have time for the residents. My husband visited daily for 20 months with his father and my cousin has daily visitors
now so it's not a false welcome its a daily, friendly one. My cousin enjoys all his meals and the room is adequate for his needs.
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Review from David B (Son of Resident) published on 12 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was at Bromson Hill from July 2018 till her death in December 2018. I have been very happy with the all-round treatment and conditions at the care home spent the last part of her life. I think the care/support and how mum was treated were excellent, and she certainly responded incredibly positively
to being at this care home. I had over the year and a half she was there, no real complaints, and can only thank everyone at the home for looking after mum so well.
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Review from Jenny H (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Bromson Hill nursing home after being discharged from a hospice. The individualised care she has received from staff has improved her quality of life. Individualised care is not only being given by nursing staff/care workers, it encompasses all members of staff employed
by Bromson Hill. Not only is the friendly, individual attention given to my mother but also to all her visitors.
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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Bromson Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Bromson Hill Care Home is calculated as follows: ( (163 Excellents x 5) + (33 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 202 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bromson Hill Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jan 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Ram

Ram

Job Title: Director Joined: 2014

Ram is the owner and Nominated Individual. Very focussed on resident care and overseeing improvements at the Home including the introduction of PCS digital care software in March 2023.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bromson Hill Care Home to verify any information. View our terms and conditions. Bromson Hill Care Home has an Enhanced Service - more info.