Based in Warwickshire, in the picturesque village of Ashorne, Bromson Hill Care Home offers an expert, 24/7 care practice for elderly residents, together for anyone with respite care requirements.
Bromson Hill, and their owners BM Care Homes, are known for respecting the privacy and rights of the individual and for protecting the safety and dignity of their residents at all times.
Staff enjoy a friendly relationship with those they care for, offering advice wherever possible and seeking to encourage residents to achieve any personal development goals they have.
Group: B M Care Ltd
Person in charge: Lazin Ndlovu (Care Home Manager)
Local Authority / Social Services: Warwickshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): German, French, Portuguese
Single Rooms: 34
Rooms with ensuite WC: 24
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Bromson Hill: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Bromson Hill is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Bromson Hill in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.415 for Bromson Hill is calculated as follows: ( (57 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 118 Ratings = 4.415
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.544 Points relating to the number of positive Reviews for Bromson Hill is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Bromson Hill has a Review Score of 8 (7.959) from 10 Reviews
Review submitted from a Website Submission by Stuart D (Son of Resident) on Saturday 3 March 2018. Relates to February 2018.
My father was admitted at very short notice and from the moment of contacting the manager, to my father being admitted and receiving nursing care, I cannot speak highly enough of the staff at Bromson Hill. It is a homely nursing home and the care and information given, especially by one of the head nursing staff, was excellent.
My father sadly passed away in Bromson Hill and I was kept informed at all stages, everyone was very caring towards myself and family and it was very dignified.
Thank you to all at Bromson Hill.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Website Submission by Michelle B (Granddaughter of Resident) on Saturday 27 May 2017. Relates to May 2017.
My Gran spent 2 weeks here for some respite having become low and weak following a mild illness. She wanted the security of a nursing home to get better. The Assistant Manager came out the day I enquired to assess her needs - and was very warm, caring and attentive and she moved in the next day - the Assistant Manager came in despite it being her day off to ensure she was welcomed.
The room was clean, light and airy with a large ensuite shower room, plenty of space for a chair and television, lovely views over rolling countryside.
My Gran chose not to participate in activities - but they seemed a good variety of things going on when I visited.
Staff were always friendly, and attentive
My Gran almost always picks fault with everything - especially food - but she was highly complimentary of the menu provided. She actually didn't want to leave - without doubt as and when she needs full-time care - this will be our first port of call.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Postal Card by Christopher D (Son of Resident) on Wednesday 10 May 2017. Relates to April 2017.
My mother stayed at Bromson Hill for a months respite care after being in Warwick hospital. The attitude of the staff was friendly, welcoming and helpful. The nursing staff were most impressive.
The rooms (19) needs a telephone. The phone carried in had a terrible reception and was useless. No comment on the activities as the person responsible did not visit my mother to discuss.
Living away this and slowness to respond to bell requests for assisted toilet visits were only criticism.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Sri Mahendran, Director at Bromson Hill responded to this review on 10 May 2017:
Appreciate the comments and feedback although we do not provide telephones in each room.
Review submitted from a Postal Card by J C (Daughter of Resident) on Wednesday 19 April 2017. Relates to March 2017.
The beautiful old home is set in a rural landscape, evoking a sense of peace and tranquillity, and yet close to major roadways.
Inside the rooms are individual, my Father's was upstairs, lift available. The changing views over the seasons was a delight.
My Dad liked his door left open, staff were often walking by offering a smile and a wave, and tending to his needs. It was a lovely place to visit for a cuppa and a chat. A place of comfort for residents, due to the skill and dedication of the management and staff.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Postal Card by Alan W (Son of Resident) on Monday 10 April 2017. Relates to March 2017.
When the family visit my mother she is always happy. She is always very clean and her clothes are also kept very clean. The home is always very welcoming and friendly as are all the staff.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Website Submission by Deborah C (Niece of Resident) on Friday 7 April 2017. Relates to April 2017.
My uncle is very happy with the level of care he receives. The care workers all do a great job. The standard of the food is excellent. My uncle originally went in reluctantly as the family member he was staying with was ill and couldn't cope, and he now says he is really happy there and would not want to leave.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Postal Card by M M (Resident) on Friday 31 March 2017. Relates to March 2017.
Excellent. No complaints.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Postal Card by Pearl A (Resident) on Friday 31 March 2017. Relates to March 2017.
Excellent home. I can recommend to other people.
How likely would you be to recommend Bromson Hill? Extremely Likely
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Review submitted from a Website Submission by Bob T (Son of Resident) on Tuesday 8 March 2016. Relates to March 2016.
My mother was on end of life care at the nursing home, we found the staff kind and caring, everything we asked for as regards my mothers food was carried out. for example her need for soft food that she could easily swallow. The food was extremely well prepared.
The care she received as regards her personal hygiene and medication was extremely good as she was bedridden, the family could not fault this.
Overall the management and staff catered to my mother's needs to make her final week as comfortable and caring as possible. A big thank you to you all.
How likely would you be to recommend Bromson Hill? Likely
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Review submitted from a Website Submission by Jeff B (Son of Resident) on Sunday 31 January 2016. Relates to December 2015.
Simply to say that we were lucky as a family to find, and secure a room, for my father who had already been ill for some months and most unlikely to realise improvement in his health. All the important factors - cleanliness, pleasant and helpful staff, good food - are extremely acceptable. Should you have need of such support, Bromson Hill would very likely be a good solution.
How likely would you be to recommend Bromson Hill? Extremely Likely
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3 Bed Vacancies
posted 01 May 2018
We have bedrooms available that would suit either a short or long-term resident. We accept both private and socially funded residents. Please enquire for further details via email or please call Bromson Hill on 01926651166.
There are currently no Care Home Idol entrants who have performed at Bromson Hill