Bakewell Cottage Nursing Home

Butts Road, Bakewell DE45 1EB

Bakewell Cottage Nursing Home is located in the centre of Bakewell in the Derbyshire countryside. The home provides residents with a peaceful and tranquil environment where they can relax in the homes comfortable surroundings and socialise with family and friends.

Residents are provided with personal care that is unique to their requirements, ensuring their well-being and encouraging independence and hobbies and interests are encouraged will the home's facilities encourage residents to continue to live active and engaging lifestyles.

Staff at Bakewell Cottage aim to make sure that each transition is as smooth as possible, offering social, emotional and practical support to all residents.

The home features nurse-call systems in all rooms to ensure resident safety and well-being, while a local GP visits the home regularly, as well as chiropodists, opticians and dentists.

Group: Bakewell Cottage Care Home Ltd

Person in charge: Maria Marsden (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 38 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 34

Shared Rooms: 2

Rooms with ensuite WC: 16

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Bakewell Cottage Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Bakewell Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bakewell Cottage Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.786 for Bakewell Cottage Nursing Home is calculated as follows: ( (104 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.895 Points relating to the number of positive Reviews for Bakewell Cottage Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.6 Target = 0.395

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Bakewell Cottage Nursing Home has a Review Score of 8.7 (8.681) from 11 Reviews


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bakewell Cottage Nursing Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bakewell Cottage Nursing Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Bakewell Cottage took my mum in and transformed her care 360 degrees, her previous home had been awful and we had no confidence in the system at all. The staff and matron were so caring they made mums last days very comfortable, she was clean and warm and well fed. As her family, my sisters and I were welcomed each time we visited and provided with refreshment. The home itself was clean and bright and the other residents seemed very happy and we enjoyed chatting with them. We can not fault the care and support given to us and our mum, thank you so much.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My 91-year-old father suffered a broken neck in February meaning that, once released from hospital, he would require a residential home offering not only a comfortable and safe living environment but also specialist nursing care. Bakewell Cottage Nursing Home met all our requirements, well beyond our level of expectation.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   4.4 out of 5

My mother was a resident in Bakewell Cottage for 3 years until her death on 14th July 2017.
The care she received was excellent.
The staff and the manager treated mum with compassion, respect and sympathy at all times.
The standard of cleanliness in the home and the food were excellent.
Mum's room was bright and airy and until her health began to fade she enjoyed living in the home and joined in some of the activities.
I cannot fault the care my mother received.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise Bakewell Cottage enough. The extremely clean, comfortable and beautiful home and it's amazing staff cared not only for my father but also for my sister and myself when we visited. Putting a loved one into care is a very distressing thing to do but every time I left dad after a visit I smiled all the way home knowing he was safe and happy in their hands. In his final days, the nursing care was exceptional. The compassion and treatment he received was beyond belief. He passed calmly away with great dignity, a massive thank you to all the staff, my last memories of dad are good ones thanks to you.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

The nursing home provided sensitive and excellent care in the last 18 months of my relative's life and ensured that even though the circumstances were difficult, he had the best quality of life possible. They enabled the family to be involved and treated us all with respect and compassion. Thank you.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

My brother has been in Bakewell Cottage Nursing Home until he passed away earlier this week. I can find no bad criticism of anything during his stay. The atmosphere was always welcoming. He had an attractive comfortable room and was cheerfully attended by the staff at all times. They gave him a birthday party on two occasions. The manager was perfect, always placid and ready with a cup of coffee and caring to the patients. The only problem was that of parking.

How likely would you be to recommend Bakewell Cottage Nursing Home? Likely

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Average Rating:   4.3 out of 5

In August 2015 I attended five nursing homes for my mother as she was very unwell and needed 24/7 care. I was shocked by some I visited. Two homes when I visited were excellent and I had a feel the homes were suitable for the needs of my mother, the home at Bakewell Cottage is very good on all counts and they support me by taking the worry of my mother's care into their daily work.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

Dad had excellent care from all the staff. Staff very compassionate on his death. Felt like we were going to his home. Always clean and tidy. We were always greeted in a friendly way and nothing was too much trouble.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My father spent more than three years here after he became unable to look after himself as a result of dementia. He remained content, well cared for and safe.
He passed away at the end of this period. The care home handled his death with compassion and the staff made every effort to support the family at this difficult time.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

My father became a resident of Bakewell Cottage in August 2016. He had suffered a stroke in May. The manager and all the team at Bakewell Cottage Nursing Home made him most welcome and treated him with real care and the dignity he so deserved.
The staff have all been so attentive especially during my father final days before he passed away. Nothing was too much trouble for the whole team of nurses and carers even with regards to the counselling of the family which really helped.
My sincere gratitude goes to Bakewell Cottage what more can I say!

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Maria Marsden, Home Manager at Bakewell Cottage Nursing Home responded to this review on 22 Oct 2016:

Thank you for the lovely review. All the team have excellent values and although we don't do this job to be thanked we genuinely care about our residents and their families it's really nice to be appreciated.

Until her recent death, my mother was a resident at Bakewell Cottage Nursing Home. Whilst not too obviously delighted to be living in a home she found living there easy, comfortable and was on the whole happy there. My brothers and I felt that she was in safe hands with professional and caring staff, she particularly enjoyed being teased and laughing and joking with some of her favourite members of staff. A big thank you to them. When the end came, the manager and her organisational flair made everything so much easier for us.

How likely would you be to recommend Bakewell Cottage Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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