Bakewell Cottage Nursing Home

My uncle has been at Bakewell Cottage since January after a long hospital stay. He settled in quickly and seeing him after he’d been there only a fortnight, he looked so much better and well cared for. From our initial visit, we felt the friendly, welcoming atmosphere. Staff are cheerful and polite, always interacting with residents and visitors. Residents are known well and treated as individuals and with dignity. All staff are superb and do everything they can to ensure the comfort and well-being of those in their care; nothing is too much trouble. The food is good and varied, and residents are encouraged to join in a variety of entertainment/activities. All areas of the home are so clean and fresh. There is a lovely garden too. The manager is excellent, caring, and available to help/advise. Communication is great; we are kept well informed. I have peace of mind that my uncle is receiving the best care, in a friendly, homely atmosphere. Thank you to all for the outstanding job you do.

I would recommend Bakewell Cottage Nursing Home to anyone looking for a safe and comfortable home for their loved ones.

Both of my parents are residents in Bakewell Cottage Nursing Home, and as a family, we could not be happier with the care they are provided. The residents’ rooms are comfortable and clean, as are the communal spaces such as the lounge and dining room. The food is very impressive, meals are varied and always freshly prepared, with lots of home baking. There are regular activities, suitable to different abilities, such as chair Pilates, singing and games, which Mum and Dad have enjoyed. What stands out most of all, is the commitment and compassion shown by the staff. You can see that each person genuinely cares and enjoys their role. The care is personalised, Mum and Dad’s individual needs are met appropriately and there is lots of good humour too. We are always kept informed of changes in Mum and Dad's health and care. It is very reassuring to know that they are so well cared for.

I'm floored by how great everyone is. It's the best place for Mum, to be surrounded by the common sense, humour, and (now that her eyesight's failing) accents that she grew up with. Wonderful place and people.

In memory of a great man, my utmost thanks to the dedicated, professional, personal care he received, a great man and what the great man deserved. Allowing him to pass with dignity. Thank you from the bottom of my heart, my sister drew great comfort from what was/is a very difficult time. Care homes do get bad press, it's a difficult time and we don't always reflect properly, I am not going to single out any member of staff because all staff were brilliant. Finally, God bless you all.

My husband went into the home for end-of-life care when I could no longer look after him at home. He deteriorated quickly and should have had a “good” death. Unfortunately due to the attitude of the home and the brick wall they built he did not have a good death and I so regret sending him there.

All the staff are always friendly and informative when any of us visits and we can visit at any time.

Very professional, staff were lovely, caring, considerate and kept good morale. Daily programme good. Manager very professional and caring.

Bakewell Cottage took my mum in and transformed her care 360 degrees, her previous home had been awful and we had no confidence in the system at all. The staff and matron were so caring they made mums last days very comfortable, she was clean and warm and well fed. As her family, my sisters and I were welcomed each time we visited and provided with refreshment. The home itself was clean and bright and the other residents seemed very happy and we enjoyed chatting with them. We can not fault the care and support given to us and our mum, thank you so much.

My 91-year-old father suffered a broken neck in February meaning that, once released from hospital, he would require a residential home offering not only a comfortable and safe living environment but also specialist nursing care. Bakewell Cottage Nursing Home met all our requirements, well beyond our level of expectation.

I cannot fault the care my mother received.

I cannot praise Bakewell Cottage enough. The extremely clean, comfortable and beautiful home and it's amazing staff cared not only for my father but also for my sister and myself when we visited. Putting a loved one into care is a very distressing thing to do but every time I left dad after a visit I smiled all the way home knowing he was safe and happy in their hands. In his final days, the nursing care was exceptional. The compassion and treatment he received was beyond belief. He passed calmly away with great dignity, a massive thank you to all the staff, my last memories of dad are good ones thanks to you.

The nursing home provided sensitive and excellent care in the last 18 months of my relative's life and ensured that even though the circumstances were difficult, he had the best quality of life possible. They enabled the family to be involved and treated us all with respect and compassion. Thank you.

My brother has been in Bakewell Cottage Nursing Home until he passed away earlier this week. I can find no bad criticism of anything during his stay. The atmosphere was always welcoming. He had an attractive comfortable room and was cheerfully attended by the staff at all times. They gave him a birthday party on two occasions. The manager was perfect, always placid and ready with a cup of coffee and caring to the patients. The only problem was that of parking.

In August 2015 I attended five nursing homes for my mother as she was very unwell and needed 24/7 care. I was shocked by some I visited. Two homes when I visited were excellent and I had a feel the homes were suitable for the needs of my mother, the home at Bakewell Cottage is very good on all counts and they support me by taking the worry of my mother's care into their daily work.

Dad had excellent care from all the staff. Staff very compassionate on his death. Felt like we were going to his home. Always clean and tidy. We were always greeted in a friendly way and nothing was too much trouble.

He passed away at the end of this period. The care home handled his death with compassion and the staff made every effort to support the family at this difficult time.

My sincere gratitude goes to Bakewell Cottage what more can I say!

Until her recent death, my mother was a resident at Bakewell Cottage Nursing Home. Whilst not too obviously delighted to be living in a home she found living there easy, comfortable and was on the whole happy there. My brothers and I felt that she was in safe hands with professional and caring staff, she particularly enjoyed being teased and laughing and joking with some of her favourite members of staff. A big thank you to them. When the end came, the manager and her organisational flair made everything so much easier for us.