Cedar Court Nursing Home

Dad was admitted initially for emergency respite. It was immediately apparent that the quality of care, the environment and thoughtfulness of the staff were exactly what he needed to continue with a safe, healthy and dignified life. As a family, we have every confidence in the quality of care he is receiving and we praise the hardworking staff.

All staff, manager and carers are all helpful, pleasant and treat Mum with respect. She is happy there. She looks well, has put weight on and her health is better.

My wife has great care provided by special people who have patience and understanding of the person's needs. Always happy and always helpful when asked any questions or for advice. A well-run home in a very special setting.

I was delighted with the change in my brother after his transfer to Cedar Court Nursing Home. I was happy to see him up and obviously less agitated. The staff have worked hard to improve his general well-being and I can't thank them enough. I live a great distance away and therefore rely on the staff totally. I am kept well informed and they are lovely when I get down to visit. I have been very happy to leave my brother in their care this past year. Thanks.

Having made the decision to remove my mother from a brand new dementia home in our local vicinity we were recommended Cedar Court Nursing Home. The manager conducted us around Cedar Court to see all their facilities and to meet staff. The home was clean and homely and all the staff were very friendly. Although the home was fifty minutes away we made the decision to take Mum there. Mum has settled in well. Her anxiety levels have dropped tremendously and her physical care is far, far better. Last year she was a frightened old lady of 99, badly bruised by mishandling and now she’s much calmer. The staff are bright and cheerful and I am confident Mum’s welfare is well catered for.

My mother has always received the very best care and attention during her stay. Although she has been in bed the whole time, she has and never has had, any breakdown of her skin which is truly remarkable given that she is now over 100 years of age, which is a testament to the quality of care she receives.

My wife has been a resident since 2015 and all the staff have been and still are brilliant. Always there to help and very friendly. I can't speak too highly of the staff. I just hope the owners realise what good and loyal staff they employ. I sometimes feel that they are under-appreciated by the management.

I am very happy with my mother's care at Cedar Court. She is well looked after. The care staff are very well trained and are excellent with the help they give my mother. The care staff and manager/sister in charge are wonderful and will talk to me about any concerns they have about my mother's situation from day to day.

Ourselves and wider family are very impressed with the care and love and respect shown to Mother. She is so different, no longer agitated, she seems contented. Atmosphere is happy, staff and management so pleasant and helpful. We couldn't wish for anything better. Big thank you.

My first visit to the care home today, a bit difficult to find. I think a better postcode would help with the sat nav that guided me to a muddy field. After a call to the care home, suitable instructions were given, maybe they could be added to the website. A warm welcome was given to me on arrival. This is a clean secure place, set in very nice surroundings.

Over the last 18 months, I have noticed a big improvement in every area. The staff are better informed and trained. They are always available to talk to and listen to any concerns. My husband needs constant care of a 1:1 and these staff are much improved. I used to have to explain his condition other than dementia, but now they are always well informed. Permanent nursing staff have made a huge difference. Not only in their professionalism and competence but are also extremely compassionate. The food is of a better standard with a variety of choices on offer. With the employment of a full-time activities person, the atmosphere is good and the residents are generally encouraged and are offered a range of different things to do. My overall assessment is one of a well-run unit.

Our Mum has been a resident at Cedar Court for two years, and despite ongoing deterioration and progression of Alzheimer's and vascular dementia, her dignity has always been maintained, and as a family, we are happy with the care Mum receives. When we have raised any concerns, these have been addressed promptly with reassurance, and satisfactory outcomes. The staff are approachable and listen; staff communicate with family to update of any changes to Mum's condition.

Thank you to all the carers and nursing staff who looked after mum during her recent stay for respite. I know she was well looked after.

Dad is well looked after.

I'm quite happy with the care my father receives and the care home has improved. The care staff are lovely and I'm quite happy that my father is well cared for.

Surprised that Mum's pillowcase was torn. Longe is very smelly. We think they are understaffed as there aren't any carers on duty in the longe. In fact, we witnessed a fall recently and no-one was there. That said, the majority of staff are friendly, caring and seem to be knowledgeable and confident as regards their duties. However, a couple of the staff are very abrupt and rude, one is a senior member of staff!! Which is the reason for our poor review.

Carers, cleaners, nurses and receptionists have all been very patient with this family! They all certainly know what they are doing and to a high standard - we had a few hiccups to start with but head nurses have been very supportive of our dilemma. Dad is very well cared for; so well in fact that I couldn't envisage him anywhere else. I made a good choice for him.

There are activities for the residents to do and there is a nice community. It would be helpful if there were more trips out.

My sister and I, as with so many other relatives, were desperately worried about finding the best nursing home for mum. With Cedar Court we have got the best. We now know that mum is secure happy and has outstanding care. Cedar Court is a bright, caring home. The reception staff have a very sunny approach, the carers are superb, always confident and yet relaxed.

The manager is always on hand to help with any questions. The activities are fun and yet designed for all residents. We leave each visit knowing that mum could not be in a better place. Many thanks to all.

Very well looked after, staff are most helpful. The home is managed very well. Staff are polite.