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Springbank House Care Home

17 Ashgate Road, Chesterfield, Derbyshire S40 4AA
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Springbank House Care Home, Chesterfield
Springbank House Care Home, Chesterfield
Springbank House Care Home, Chesterfield

Springbank House in Chesterfield, is keen to look after the person and not their ailment alone and to do this, staff like to get to know residents and find out who they are and what they did during their lives.

All residents have an individualised care plan.

Care workers get to know residents' families too to understand the dynamics within the family in order to build trust.

The home welcomes long stay...  

Care Provided by Springbank House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,435From £1,435
Residential Dementia CareFrom £1,435From £1,435

Contact Springbank House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Allen (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (1)

Parking

  • Free onsite parking

Springbank House Care Home Reviews (37)

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9.0

Springbank House Care Home has a Review Score of 9.0 (9.022) out of 10, based on 10 reviews in the last 2 years. Over all time Springbank House Care Home has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from Mary S (Daughter of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience
The staff and manageress are very kind to the resident's and visitor.
There is a very friendly atmosphere.

When I went to see Mum I ask one of the staff if they new were mum was as she could have in any of the three rooms straight away she told us. I feel resured that mum is cared for and safe.

Reply from Claire Allen, Manager at Springbank House Care Home

Thank you for your kind words and taking the time to review our home. So glad mum has settled in so well and started to join in with activities.

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Review from Daniel L (Mother of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

The home is run well. It is nice and clean and the staff are well mannered to their clients and visitors. I am waiting for a larger room as my wheelchair is fairly large due to my needs but the room I've got is nice just a bit tiny for the staff to manage to hoist easily. I am reasonably happy here. I am also waiting for an adapted car and when it arrives my parents will be able to take me out more. At present I enjoy sitting in the courtyard when the weather is good. My parents like being there with me too.

Reply from Claire Allen, Manager at Springbank House Care Home

Thank you for your review. It will be nice when the car arrives & you'll be able to join your family on days out.

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Review from M R (Friend of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

Living here is really good. The food is excellent. The activities are very enriching.

Reply from Claire Allen, Manager at Springbank House Care Home

Thank you for taking time to complete a review for our home. I am pleased you are happy & settled here.

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Review from S R (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

Warm & welcoming home - not 'smelly'. Lots of staff around - friendly & approachable. Good variety of food & menu options. Lots of interaction/friendly banter. Cosy room with own toilet (top-up payable) Lots of nooks & cranny's for quiet time. Open hours for family & friends to visit. Welcome to enjoy Christmas dinner with my Dad. Message re laundry didn't get passed on. Not informed when Dad was unwell.

Reply from Claire Allen, Manager at Springbank House Care Home

Thank you for your lovely comments. Dad has settled very well into the home. I apologise that the laundry message was not received by all the team. Communication with families when their loved one's are unwell is very important & an area we are working on to improve.

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Review from L D (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

The staff here are all used to my mum, and her needs, they respect her choice and wishes, if any problems arise they liaise with NOK efficiently.

Reply from Claire Allen, Manager at Springbank House Care Home

Thank you for reviewing our home, it is a pleasure to care for your mum.

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Review from Pauline D (Wife of Resident) published on 8 December 2025 Submitted via Postal Card
Overall Experience

Springbank House would probably not compare favourably with a modern, purpose built home in terms of the facilities However, I believe few homes could possibly provide better care and attention for all the residents and often the families of the people who live there. All the staff (manager, office staff, cooks and kitchen staff, cleaners, laundry ladies and handy men) are excellent. They all do their best to ensure the home runs smoothly and to see the residents have the best care. The activities coordinator is always busy and keeps many residents happy and occupied. An excellent home - well alone to all.

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Review from Jayne P (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card
Overall Experience

My mum has found it hard to adapt to moving into a care home but due to her mobility issues she could no longer live alone. Slowly she is accepting that she needs alot of help and support and now is taking more of a role in the home by making friends and becoming more involved.

Reply from Emily Barlow, Manager at Springbank House Care Home

Thankyou for your review. I am pleased to hear that your Mum is settling in to Springbank House and is making friends along the way! I hope her progress continues and if there is anything else that we can do to help and support her, please do not hesitate to say. We look forward to continuing to support your Mum.

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Review from Pauline B (Wife of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

My husband seems to have settled in well.

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Review from Jayne N (Sister of Resident) published on 19 December 2024 Submitted via Postal Card
Overall Experience

Friendly staff, decent facilities, and good food.

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Review from M L (Sister of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

The care home is much improved under the new management. There has been an improvement in consultation and feedback. There has also been an improvement in the range and quality of activities.

Reply from Emily Barlow, Manager at Springbank House Care Home

Thank you so much for taking the time to complete a review! We value all feedback given and will continue to work hard on any areas you feel we can improve on. From myself and all the team at Springbank, thank you for your continued support.

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Review from Michael S (Son of Resident) published on 12 January 2024 Submitted via Website
Overall Experience
My mother sadly passed away recently, but in the two and a half years she was at Springbank, she was cared for by very kind and professional staff. It is a warm, friendly and informal atmosphere, and the carers develop good relationships with the residents.
I remember that everyone on the management and carer side was very good at settling Mum in when she arrived at Springbank.
My only criticism was that after a very good manager for some time, there has been quite a recent turnover of people in that role. However, during transition times, regional management has stepped in very effectively.

Everyone was particularly helpful and sensitive towards the end of Mum's time there.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to review the care of your mum at Springbank. It was our privilege to be able to care for her and to maintain her comfort and dignity at end-of-life. I will pass on your positive comments to the staff team as to how you found them to be kind, professional and helpful....  

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Review from Kathleen S (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience

The Christmas Party for the residents was wonderful; everyone enjoyed it. The staff were brilliant; they all joined in with the residents, families and friends. The buffet was very good; there was something for everyone. I enjoyed it very much, singing and dancing with everyone. All the staff worked very hard to give the residents a wonderful time. They work very hard through the year on a daily basis in what can be a very demanding job.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to review Springbank House. We are glad you were able to join us at the Christmas party. I will pass on your comments to the staff team.

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Review from K S (Granddaughter of Resident) published on 10 January 2024 Submitted via Postal Card
Overall Experience

Absolutely amazing Christmas party at Springbank House Care Home, residents really enjoyed it and the staff were absolutely fantastic. They all do such an amazing job and I'm happy to know that a member of my family is in their care. Well done team Springbank.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to review the home. We are glad you were able to join us for the party. I will pass on your comments to the staff team.

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Review from J H (Father of Resident) published on 10 January 2024 Submitted via Postal Card
Overall Experience

I always find the staff friendly and helpful. They take care and pay attention to my son's needs, who has Down syndrome, for which I am very grateful.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to review the home and I am pleased you find the staff friendly and helpful. I will pass on your comments to them. I hope you will have noticed an improvement in the activity program over recent weeks as we have made some adjustments following feedback from residents at our resident's meeting.

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Review from C D (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience

The staff have been kind and very helpful. They have taken the time to find out what Mum needs to help her settle in.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to review the care of your mum. We are pleased that she has settled in to the home well. I will pass on your positive comments to the staff team.

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Review from Christine R (Sister of Resident) published on 5 January 2024 Submitted via Postal Card
Overall Experience

My sister is obviously very well card for in safe, warm and secure surroundings. It is a great comfort to see her so well looked after. Staff adapt her care needs as her health declines and she is checked by a doctor.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to leave a review in relation to the care of your sister at Springbank. I will pass on your positive comments to the staff team.

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Review from L G (Daughter of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

My mother went into Springbank House after leaving the hospital due to a fall at home. We are more than happy with the care she has received. The staff are very friendly and helpful and do their very best sometimes under difficult circumstances.

Reply from Louise Spooner, Regional Manager at Springbank House Care Home

Thank you for taking the time to review the care of your mum at Springbank House. I will pass on your positive comments to the staff team.

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Review from Sheila F (Resident / Service User) published on 2 December 2021 Submitted via Postal Card
Overall Experience

Manager and all the staff are very good.

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Review from N B (Sister of Resident) published on 5 July 2021 Submitted via Postal Card
Overall Experience

My sister has always been very happy here she gets on very well with staff - plenty of banter. She loves the food and I have seen it myself - all freshly cooked.

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Review from Pauline R (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card
Overall Experience

The staff are all brilliant, so patient and caring with the residents. They have managed the extra workload caused by Covid with cheerfulness and grace. I always feel welcome when I visit my father and know he is in the best hands.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 July 2018
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Springbank House Care Home.

Upcoming Events

There are no upcoming events for Springbank House Care Home.

Awards / Recognitions (2)

  • 15 Feb 2016Recipient: Hill Care
  • 21 Nov 2014Recipient: Springbank House Care Home

Accreditations

There are no accreditations posted yet for Springbank House Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Springbank House Care Home

What types of Care is Springbank House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springbank House Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Springbank House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Springbank House Care Home to the centre of Chesterfield?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springbank House Care Home to verify any information. View our terms and conditions. Springbank House Care Home has an Enhanced Service -more info.