17 Ashgate Road, Chesterfield S40 4AA
Springbank House in Chesterfield, is keen to look after the person and not their ailment alone and to do this, staff like to get to know residents and find out who they are and what they did during their lives.
All residents have an individualised care plan.
Care workers get to know residents' families too to understand the dynamics within the family in order to build trust.
The home welcomes long stay and short stay residents, such as for rehabilitation or to build confidence after a fall. It also offers respite care and support.
Residents can enjoy the use of a conservatory, four lounges and a dining room and there are single and double bedrooms available with en-suite bathrooms.
Group: Hill Care
Person in charge: Karen Busby (Care Home Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 41 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke
Admission Information: Ages 55+.
Single Rooms: 41
Rooms with ensuite WC: 38
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Springbank House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Springbank House Care Home has a Review Score of 7.6 (7.619)
The Review Score of 7.6 (maximum of 10) for Springbank House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Springbank House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.125 for Springbank House Care Home is calculated as follows: ( (9 Excellents x 5) + (9 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 24 Ratings = 4.125
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.494 Points relating to the number of positive Reviews for Springbank House Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.2 Target = 0.244
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by E F (Wife of Resident) on Tuesday 3 October 2017. Relates to September 2017.
I have spent many hours at Springbank whilst visiting my husband and during those times I have always found staff to be caring, patient and considerate.
Menus are varied, snacks and drinks plentiful. All in all, a very well run home that I would gladly recommend.
How likely would you be to recommend Springbank House Care Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by A M (Sister of Resident) on Wednesday 27 September 2017. Relates to August 2017.
My brother, having had two strokes and now confined to a wheelchair. They help to feed, dress and wash him.
I find them very helpful, pleasant and friendly.
Clothes are clean, personal hygiene of my brother is very good. Food good.
How likely would you be to recommend Springbank House Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Springbank House Care Home