
The staff became her familyM B(Niece of Resident/Service User)

the staff are amazingM W(Daughter of Resident/Service User)

She has had the best care possibleLeslie C(Husband of Resident/Service User)

The staff became her familyM B(Niece of Resident/Service User)

the staff are amazingM W(Daughter of Resident/Service User)

She has had the best care possibleLeslie C(Husband of Resident/Service User)

Whittington Care Home is a 48 bed care home in Chesterfield.
Staff are caring, professional and trained and take time to treat residents with respect and consideration.
There are lots of stimulating activities at the care home which is tailored to individual interests, abilities and preferences. Residents are supported to continue their hobbies and passions.
Care Provided by Whittington Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Whittington Care Home for full pricing details and T&Cs.
Contact Whittington Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Summit Care Group
- Private Owned
Person in charge
- Penelope Samura(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2004
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (12)
Visiting
- Whittington Care Home is thrilled to welcome visitors. Visitors are encouraged to visit loved ones dedicated team members are always available to greet them with a warm welcome.
Parking
- Whittington Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Whittington Care Home Reviews (40)
Whittington Care Home has a Review Score of 9.4 (9.394) out of 10, based on 16 reviews in the last 2 years.
Over all time Whittington Care Home has 40 reviews.
Dad has been residing at Whittington Care Home since February. He was placed there based on area and need. We are so grateful this place was chosen for him. He is happy, very well looked after. The staff are absolutely amazing, caring, professional and go over and above for residents in their care. We can’t praise the home enough. Dad has people to chat to and socialise with, the staff treat him with the utmost respect and consideration, just as family would do. Staff know their residents, and make plans for activities and involvement, and also the Manager has clearly shown that the residents are her priority, she knows each individual as do her staff. The clinical staff instil confidence in our family that Dad's needs are fully met. The lounge has glass on two walls, it’s possible to drive into the car park and see the residents interacting with staff, residents always look well cared for and nicely groomed. In this difficult time, we couldn’t ask for more.
Whilst I could not visit due to the coronavirus, I spoke frequently with her during the early days of her stay, she was well pleased with the level of care and enjoyed conversation with kind staff members. I also found the staff kind and caring when I contacted them by phone. Unfortunately, her weakened immune system eventually gave way due to pneumonia, my son and I were allowed to sit with her at lifes end. We both thank the staff for their care and attention given to us during a difficult time.
We highly recommend this establishment, our satisfactory rating for food drink and activities is only because my wife was not well enough to take advantages of all that was offered.
The staff are caring and very friendly, nothing is too much trouble. My friend is well cared for and she thinks the home is really good.
Thank you for your comments about your recent experience at Whittington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
All the staff are friendly and always keep me informed about his care.
Thank you, for your comments about your recent experience at Whittington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
The reason that activities is rated as poor is that there is only one member of staff for all the residents. This is not enough, as my mother likes to be busy and there is no one to supervise this. She could use four hours a day.
This one member of staff is good but overwhelmed.
Thank you for your comments about Whittington Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have and the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
The family always feel guilty when a member of the family has to go into care but my Aunty enjoyed joining in all the social activities, especially a sing-song. The love and attention shown to her by all the staff was outstanding. I could visit at any time of day and night and she was always happy. Later on, when she needed bed care, she was treated exceptionally well. The staff became her family (especially the males). She loved them and they all loved her.
Thank you for your comments about your recent experience at Whittington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
Overall very good, the staff are amazing. I think the food could be improved on and this is the one thing my mum complains about the most. The activities are another area which I think could be improved on. I was told the residents frequently went out for meals but to my knowledge my mum as only been out once to the coast which she loved.
Thank you for sharing your experience of Whittington Care Home. We are pleased to hear that your overall experience has been so positive. We always appreciate feedback and take comments seriously. Please reach out to us on your next visit to discuss any issues and concerns with us. We are always happy to help and always look at areas to improve. We look forward to your next visit. Take care.
Understaffed, not enough carers.
A lot of food inappropriate ie. turkey curry when residents got sickness and diarrhoea.
Mum's been in 2 years always had to buy her cereals for breakfast, jam for tea, Actimels, now on pureed food and having to buy yoghurts!
Managers attitude towards staff is poor - that's why staff keep leaving. In 2 years the place has gone downhill.
Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your...
This reflects the quality of care the home provides. A big thank you to all the staff who contribute to the running of this home.
Thank you for your comments about your recent experience at Whittington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
There was always familiar staff around and they always greeted us cheerfully and appeared to be well trained and to enjoy their jobs, My mother's wishes and preferences were always taken into account.
Thank you, David, for your lovely comments about Whittington Care Home. We really appreciate you taking the time to share your experience of our home and all of the staff involved here. It is rewarding to hear that you were so pleased with the quality of our care. We approach every resident with...
Very pleased with the care my mother received when staying for 1-week respite, met my mother's needs fully. Thank you so much.
Thank you, Patricia, for your comments about your recent experience at Whittington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Your praise and kind comments about our team mean a lot to us. Thank you once again.
My stepmother was suffering from vascular dementia and Alzheimer's disease and following another stroke went into Whittington Care Home. From the moment of her admission we, the family, felt she received fantastic care and attention. She seemed 'happy' and cared for by all the of the staff and was fed and given drinks, cleaned and given attention. After several more strokes, she became bedfast and the attention and feeding never dwindled. She was cared for to the very end. "Thank you. ABOVE AND BEYOND BY EVERYONE".
I might be wrong but she seems to have a grudge against me. All the staff except for her, smile and are cheery. She seems to be going through the motions but doesn't really want to.
I am the only resident that is gluten intolerant which puts and extra hurdle in front of the kitchen staff. They all go out of their way to make my meals interesting and varied, even though I cause problems. The meals are well cooked and served at the correct temperature.
I have no problem in recommending this nursing home as the best in Chesterfield.
My complaint was listened to and I was reassured further investigations would occur.
On the plus side, I have witnessed the most wonderful care to not only my mother but to all residents.
The atmosphere in the home is always good and positive with good communication and constructive leadership.
My main concern has been the meals. They are really poor. There has been a lot of problems. What worries me is that they don't seem to know who is on normal fork or soft, so they sometimes get soft instead of a fork. My husband is a good eater and I find the portions small. I must say there have been improvements with better working employees in the kitchen the food has been better but the attitude is a problem sometimes. I find the care-support is good. I find the staff very helpful and management will try their best to sort problems out. What I would like is bedrooms more homely, they are a bit outdated and furniture falling to bits.
Thank you for your honest feedback. I will agree there has been some issues regarding the food and FSHC has been working very closely with our supplier, who provides our catering service to help improve the standards in this area. At home level, we have collected information via a food survey from...
My wife has been a resident for 3.5years. She has had the best care possible.
I found the home and all the staff are very good.
The overall standard of the care home is good, apart from slight hiccups in the laundry department, which I do not like e.g clothes going missing, then seeing other people with them on.
My relative has been very settled since living at Whittington. She has been allowed her paino in her room- which we are very grateful for! I know she is very independant still but sometimes feel she could be "steered" a little more or guided with e.g. clothes choices. On xmas day she came in trousers she couldn't do up. (I'd picked out an outfit and discussed it with 2 members of staff as i knew things would be busier than usual on xmas day). The staff have a very caring, friendly way with the residents. I would appreciate it if my relative could be sat with any others she could converse with - i was assured there were others similar before i booked her in! I don't know if she sits in upper lounge.
Hi Lorna, thank you for taking the time to review Whittington Care Home - we really appreciate your comments and feedback on the service here. I can assure you that our team do our best to assist residents in the decisions they make. I know your relative is very independent and chooses her clothes...
From the first day my Mum arrived at Whittington the staff have been fantastic. I was worried about my Mum going into care, but I needn't have been. The staff are caring, professional and have time for you. I would without hesitation say that the staff at Whittington are a credit to your company.
Bed Vacancies
Please contact us for latest vacancies.
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Meet the Team (1)

Penny is the manager at Whittington with several years of experience in the care sector managing successful care homes. Penny has a wealth of experience in the care sector and is committed to providing high-quality service. She is also responsible for the smooth running of the care home and the happiness and well-being of our Residents.
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