Stanley House

The quality of care given to my mother-in-law is excellent from the management, nurses and carers.

My mum was treated with dignity and respect whilst in palliative care at Stanley House. Thanks to all of the team of carers, nurses, catering, laundry and cleaning staff.

The welcome when our mum arrived was exceptional. The care in every aspect of her stay has continued to be excellent. All of her needs have been catered for with kindness and expertise. We have been consulted on all the stages of her care. She is very happy with her life at the home as are we.

Happy with the care my Dad is receiving, all the staff are friendly and caring. he is happy in the home, likes his room and joins in some of the daily activities when possible. Bedroom - bathroom is too small, no room to turn around/sit on the toilet comfortably.

The room was not satisfactory, a bell outside, a lift on the outside, a stock room up above the room which was extremely loud at times, many times actually. This room should not be used for a patient!

Very happy with the facilities, staff very helpful, caring and thoughtful. Food excellent and prepared on site.

My husband spent approximately a month at Stanley House after 2 spells in hospital. I can't praise the home highly enough from whatever angle you are looking at it, all the categories detailed below were excellent. My husband will certainly return there if his needs warrant it.

My dad was cared for at Stanley House for just under 4 weeks at the end of his life. The care Dad received was excellent. All staff were friendly and respectful and they cared for dad with great dignity. Dad always looked beautifully looked after and he was peaceful and comfortable. At no point did I have any concerns about Dad's care and this allowed us to sit with dad with no worries as his life ended. Stanley House was very well organised and all staff were very professional. Stanley House very much felt like a home and all the staff were friendly and welcoming. Thank you to Stanley House for looking after dad so well in the last few weeks of his life.

Though our expereince with Stanley House lasted only a few days, we cannot fault the care and comfort that our loved one received in his final days. From the moment we stepped into the home, we were greeted with reassurance, guidance and a sense of real care. We were never made to feel that any question was too big and never felt rushed to make any decisions. Instead, we were supported by a dedicated nursing team, who walked the final journey with us. Even when our loved one passed, the respect and reverence that he was shown was unmatched. We were given the space to grieve, and say goodbye and each next step was explained delicately. Stanley House, we thank you.

On the first enquiry, the manager was very welcoming and helpful, also while we were trying to sort out a different payment scheme with the council. We felt the staff seemed more interested in interacting with the residents than we'd noticed in all other care homes we'd visited. We were very happy with the care my mother received and would recommend Stanley House to others.

Everyone was so kind.

Mum was in Stanley House for only 8 months in that short time the management and staff went above and beyond to attend to all her needs, nothing was too much trouble. They were always friendly, polite, professional and respectful. They kept us informed at all stages. Also entering the home it had a very calming atmosphere, it's rather like being in a five-star hotel. The rooms are well-decorated and cosy. There is a great activity team who organise a wide range of programmes which the residents and families can take part in and have fun together. Good choice of meals on the daily menu board. Laundry service provided, what more could you want, I would recommend Stanley House.

Thank you to all the staff.

I would like to see a bit more attention to small things, such as making sure residents actually drink what is put in front of them rather than leaving them to do it themselves when some need help.

Staff were very supportive and caring throughout Mum's stay. Some went above and beyond and showed genuine affection. Highly recommended for end-of-life care in a clean and safe environment.

My experience of Stanley House was overall a very positive one. The staff were always very attentive and kind. I always felt that nothing was too much trouble, and queries and concerns were always addressed very rapidly. My mum was happy in Stanley House, and I would recommend this home to anyone looking for somewhere like this for a loved one.

I cannot praise enough the care my father has received. All the staff are very caring, and all my father's needs were met in an exemplary manner. Thank you.

My mum was only at Stanley House for a very short time, but during her stay, she was looked after very well. The staff were all very kind, considerate and attentive, and nothing was too much trouble for them. I was always made welcome, and the nurses always made time to update me on my mum. The only thing I can find to complain about, and it's not really a complaint, is that the bedrooms really do need an update.

Mum had a short stay. Nice room. Although Mum was not able to engage in activities, she was always included. Care and dignity were my priorities for Mum, which was excellent. Staff friendly and approachable. Happy place. Thank you.

Mum especially enjoyed the singing (and the professional singers) her words were 'we had a good afternoon'. The family thank all the staff at Stanley House for their support and care of our Mum. Thank you.