Hayes Park Nursing & Residential Home offers a versatile range of care packages from an experienced team of Nurses and Carers, incorporating innovative methods and adhering to standards recognised by fellow health professionals and regulators.
Residents have 24-hour access to nursing and personal care, while enjoying numerous activities and personal interests thanks to the home's policy of supporting the pursuit of a satisfying daily lifestyle.
The team is proud to share that...
Hayes Park Nursing & Residential Home offers a versatile range of care packages from an experienced team of Nurses and Carers, incorporating innovative methods and adhering to standards recognised by fellow health professionals and regulators.
Residents have 24-hour access to nursing and personal care, while enjoying numerous activities and personal interests thanks to the home's policy of supporting the pursuit of a satisfying daily lifestyle.
The team is proud to share that in February 2024 the home received a Recognition Award from Leicester City Council for "providing consistent good practice for the Quality Assurance Framework".
Contact Hayes Park Nursing & Residential Home to confirm what's included and get a personalised quote:
Please contact the home for exact pricing.
The price(s) shown are provided by the care home. Contact Hayes Park Nursing & Residential Home for full pricing details and T&Cs.
Hayes Park Nursing & Residential Home has a Review Score of 9.5 (9.451) out of 10, based on 13 reviews in the last 2 years.
Over all time Hayes Park Nursing & Residential Home has 39 reviews.
The care and support dad receives from staff is excellent. Staff are warm, friendly, hardworking and dedicated. The home is well organised with the management team being experienced, efficient and effective. Although the manager has only been in post for a short time, it is clear that they are a...
The care and support dad receives from staff is excellent. Staff are warm, friendly, hardworking and dedicated. The home is well organised with the management team being experienced, efficient and effective. Although the manager has only been in post for a short time, it is clear that they are a huge asset to Hayes Park
Thank you for your lovely feedback. It's reassuring to know that the care your dad receives gives you such confidence in our team. We're particularly pleased that our manager has already made such a positive impression since taking up the role. We'll be sure to share your kind words with the team at Hayes Park - they'll really appreciate them. Best wishes from all of us at Hayes Park.
I like the home. It is tidy and clean. Love the staff. Love activities. The management are great, nurses are great. Carers are nice.
I like the home. It is tidy and clean. Love the staff. Love activities. The management are great, nurses are great. Carers are nice.
Thank you for your lovely feedback! It's wonderful to hear that you enjoy living at Hayes Park, taking part in the activities and spending time with our team. We want our residents to feel happy, comfortable and truly at home, so it's especially lovely to know that you enjoy the home and the people...
Thank you for your lovely feedback! It's wonderful to hear that you enjoy living at Hayes Park, taking part in the activities and spending time with our team. We want our residents to feel happy, comfortable and truly at home, so it's especially lovely to know that you enjoy the home and the people around you. We'll be sure to pass your kind words on to our carers, nurses and management team - they'll be so pleased to hear them!
I would like to highly commend the high standard of care dad received whilst spending his last weeks at Hayes Park. The staff were exceptionally caring and attentive, showing genuine compassion and empathy to not only Dad but us also. Never failing to ask how we are and offering food and drinks at...
They allowed us to visit and stay whenever we wanted allowing us quality time with dad during his last days for which we can forever grateful.
Thank you for taking the time to share such a heartfelt review. It was a privilege for our team at Hayes Park to care for your dad and to support you and your family during such an important and emotional time.
We understand that choosing a nursing home can be a difficult decision, and we're...
Thank you for taking the time to share such a heartfelt review. It was a privilege for our team at Hayes Park to care for your dad and to support you and your family during such an important and emotional time.
We understand that choosing a nursing home can be a difficult decision, and we're grateful to hear that our team helped create a warm and welcoming environment where your dad and your family felt comfortable and supported. Providing compassionate care, maintaining dignity and being there for families as well as residents is something we hold very close to our hearts.
Your kind words about our staff's compassion, kindness and attention mean so much and will be shared with the whole team. Thank you for allowing us to be part of your dad's final journey and for trusting us with his care.
The staff here are wonderful, they are kind, patient and attention to detail. We have no issues with the care received. The care home has had some painting done and can see some updating is taking place which will only improve their already good rating thank you to all the staff for their care for...
The staff here are wonderful, they are kind, patient and attention to detail. We have no issues with the care received. The care home has had some painting done and can see some updating is taking place which will only improve their already good rating thank you to all the staff for their care for my mum it's really appreciated
Thank you for your wonderful review. We're delighted to hear that you've been happy with the care your mum receives and that our team's kindness, patience and attention to detail have made such a positive impression. It's also lovely to hear that you've noticed the improvements taking place around...
Thank you for your wonderful review. We're delighted to hear that you've been happy with the care your mum receives and that our team's kindness, patience and attention to detail have made such a positive impression. It's also lovely to hear that you've noticed the improvements taking place around the home as we continue to invest in creating a comfortable and welcoming environment for our residents. Your kind words mean a great deal to us and will be shared with the whole team. Thank you for your continued trust and support.
Excellent service, very happy with all services provided.
Excellent service, very happy with all services provided.
Thank you for your kind feedback. We're delighted to hear that you're happy with the care and services provided at Hayes Park. We are committed to delivering high-quality, person-centred care in a safe, comfortable and welcoming environment, and your comments mean a great deal to our team. Thank you for taking the time to share your experience.
Maintenance very good.
Maintenance very good.
Thank you for your positive feedback. We're pleased to hear that you find Hayes Park clean, well maintained and supported by pleasant staff, with activities available for residents. We are committed to providing a comfortable, welcoming environment for both our residents and our team. Your comments are much appreciated and will be shared with everyone.
Mother has received wonderful care for five years now, with lovely staff observing all her particular needs and always cheerful. Can't thank them enough.
Mother has received wonderful care for five years now, with lovely staff observing all her particular needs and always cheerful. Can't thank them enough.
Best wishes from all of us at Hayes Park.
We are very happy with all the staff. The residents seem to be happy and content, we feel very welcome to the home when we walk in. Very warm and lovely.
We are very happy with all the staff. The residents seem to be happy and content, we feel very welcome to the home when we walk in. Very warm and lovely.
Thank you so much for taking the time to leave us a review. We are so pleased that you feel welcomed when you visit, and that you can feel the happy and comfortable environment we maintain at Hayes Park. All our staff work hard to ensure residents are comfortable, safe and at peace in their home. Thank you once again, from all of us at Hayes Park.
Visiting my aunty I was always very happy with her care. She was happy here and had a big smile. Nicola had a very varied list of activities that the residents could do, and all were a lot of fun. Further, the home gave good medical care to my aunt, making her time there as pain-free as possible.
Visiting my aunty I was always very happy with her care. She was happy here and had a big smile. Nicola had a very varied list of activities that the residents could do, and all were a lot of fun. Further, the home gave good medical care to my aunt, making her time there as pain-free as possible.
Thank you very much for your kind review. We are so pleased to hear that your aunty was happy and well cared for during her time with us. It is wonderful to know that she enjoyed the activities provided and that they brought her so much enjoyment.
We are also glad to hear that our team were able...
Thank you very much for your kind review. We are so pleased to hear that your aunty was happy and well cared for during her time with us. It is wonderful to know that she enjoyed the activities provided and that they brought her so much enjoyment.
We are also glad to hear that our team were able to support her medical needs and help keep her as comfortable and pain-free as possible. Your feedback is greatly appreciated and will be shared with the staff.
Best wishes, from all of us at Hayes Park Nursing Home.
The management are very helpful and kind, and the staff are helpful and kind. My dad loves it there, and over the four years he has been there he has put on weight. He loves the meals, the staff and management.
The management are very helpful and kind, and the staff are helpful and kind. My dad loves it there, and over the four years he has been there he has put on weight. He loves the meals, the staff and management.
Best wishes from all of us at Hayes Park.
Since mum has been in the home (13 weeks) she has thrived! As a family we can relax knowing she is being cared for by professional staff. We are confident that all her needs are being managed whether medically or being stimulated by the engagement team. Whenever we visit or call, regardless of who...
Since mum has been in the home (13 weeks) she has thrived! As a family we can relax knowing she is being cared for by professional staff. We are confident that all her needs are being managed whether medically or being stimulated by the engagement team. Whenever we visit or call, regardless of who we talk to, they know who mum is and can give us a general update on her well being and activities.
Thank you so much for taking the time to leave us a review! Your kind words and positive feedback means a lot to us and we will be sure to share this with the our team! We do our utmost to ensure our residents are always well cared for, safe and happy! So we are really pleased to hear your feedback and so glad your mum is thriving! Best wishes, from all of us at Hayes Park Nursing Home.
The staff are so friendly, helpful and caring. Always happy to see us, and Mum has a good relationship with them.
The staff are so friendly, helpful and caring. Always happy to see us, and Mum has a good relationship with them.
Thank you so much for taking the time to leave us a positive rating. We appreciate your feedback. Best wishes from all of us at Hayes Park Nursing Home.
Staff are very friendly and hard working.
Staff are very friendly and hard working.
Thank you so much for your glowing review and for taking the time to leave us a positive rating. We do appreciate all feedback. Best wishes from all of us at Hayes Park Nursing Home.
I am very pleased with the quality of care my mother has had and the hard-working staff there. There is always some kind of entertainment going on; bingo, drawing, exercise and much more. Thank you all at Hayes Park Nursing & Residential Home.
I am very pleased with the quality of care my mother has had and the hard-working staff there. There is always some kind of entertainment going on; bingo, drawing, exercise and much more. Thank you all at Hayes Park Nursing & Residential Home.
Thank you so much for your kind words and for taking the time to leave us a review! We will share your feedback with our team who will be so pleased to hear that you are happy with our care and activities! We do try to keep activities varied, fun and also person-led so that the residents truly...
Thank you so much for your kind words and for taking the time to leave us a review! We will share your feedback with our team who will be so pleased to hear that you are happy with our care and activities! We do try to keep activities varied, fun and also person-led so that the residents truly enjoy these activities and get the most out of them. Whether they are activities that stimulate social interactions, involve music and movement, being creative or activities that trigger fond memories for our residents, we have something for everyone! We also welcome feedback from families and friends and are happy to try new things that would help our residents! Thank you once again for your review! From all of us at Hayes Park.
The management...
The management have been so supportive and constantly checking in to ensure everything is up to a high standard.
Thank you so much for leaving us a wonderful review! We are so pleased to hear that you are happy with the care and service we provide. It is our main priority to make sure all our residents are looked after well, according to their personal needs and with respect and dignity, whilst we deliver the...
Thank you so much for leaving us a wonderful review! We are so pleased to hear that you are happy with the care and service we provide. It is our main priority to make sure all our residents are looked after well, according to their personal needs and with respect and dignity, whilst we deliver the highest quality care standards. We love communicating with families to ensure they are kept up to date on how their loved ones are getting on in the home, so we are very pleased that this is well received! We will be sure to share your feedback with our team! Thank you once again! From, the Hayes Park team.
My Mother-in-Law has resided at Hayes Park for over 2 years now and is content and her needs well catered for as she is confined to bed/wheelchair. During this time she has grown in confidence by mixing with the other residents and joining in the various fun activities organised by the staff. She...
My Mother-in-Law has resided at Hayes Park for over 2 years now and is content and her needs well catered for as she is confined to bed/wheelchair. During this time she has grown in confidence by mixing with the other residents and joining in the various fun activities organised by the staff. She has also gained weight! The staff recently helped us to celebrate her 91st birthday by providing a warm room with tables/chairs etc for close family to attend which we all enjoyed immensely. All staff are friendly and always available for a face-to-face chat when we visit and as we are able to have email and telephone contact with the manager/nurses/office staff any concerns or queries are immediately responded to. We are also kept well up to date with her daily life by photographs and comments posted on the home's online page. We do and we would highly recommend this care home to others.
Thank you so much for your kind review! This means a lot to us as we are always striving to provide the best care and a warm, homely, safe and friendly environment for all our residents. Your mother-in-law has made tremendous progress whilst being in our care and it has been a pleasure to witness...
Thank you so much for your kind review! This means a lot to us as we are always striving to provide the best care and a warm, homely, safe and friendly environment for all our residents. Your mother-in-law has made tremendous progress whilst being in our care and it has been a pleasure to witness this. We are privileged to have celebrated her 91st birthday with her and are so delighted you all had a wonderful time. Best wishes from all of us at Hayes Park.
Only been here for 1 week, has taken Mum time to settle in. All the staff we have come into contact with have been very friendly, caring, and made us feel welcome. As for care to my mum - care staff have showed a caring nature, have spent quality time in providing care, is taking time for Mum to...
It meets the needs - language, food, religion - well done.
Thank you so much for your kinds words and leaving us a review! We strive to make sure our residents feel at home and are empowered to make decisions and choices that help foster their independence. It was a pleasure to take care of your mum! We do offer a variety of menus and TV options to cater...
Thank you so much for your kinds words and leaving us a review! We strive to make sure our residents feel at home and are empowered to make decisions and choices that help foster their independence. It was a pleasure to take care of your mum! We do offer a variety of menus and TV options to cater to the different cultural needs of our residents, so it is wonderful to hear that this was an element that you were pleased with. The happiness and well-being of our residents is always at the root of all that we do. Thank you once again! Best wishes from us all at Hayes Park
We have only had a positive experience with the facility and especially the carers at Hayes Park. My father has been there for several months now, and in that time he has been looked after extremely well. The staff are amazingly caring, pay attention to the details and crucially actually spend time...
Overall, this is a wonderful and safe place, with the most amazing staff you could ask for.
It has been a pleasure to look after your father and we are so happy to hear that you are so pleased with the care and service that we provide and that our communications with you are so useful in keeping...
Your review means so much to us! Thank you for your kind words and wonderful review score.Best wishes from all of us at Hayes Park.
Beenhere is a service user for about 18 months. I enjoy living here. I get my freedom to go out with family as and when I want. I'm offered a reasonable amount of good food. Staff and nursing staff are great players, always ready to give help or advice.
Beenhere is a service user for about 18 months. I enjoy living here. I get my freedom to go out with family as and when I want. I'm offered a reasonable amount of good food. Staff and nursing staff are great players, always ready to give help or advice.
Hayes Park Nursing & Residential Home could not have been more helpful when we wanted to celebrate my parents sixtieth wedding anniversary, they provided a separate small room to allow my mum and dad and a few relatives to celebrate (within the confines of the existing Covid rules) and not to...
Hayes Park Nursing & Residential Home could not have been more helpful when we wanted to celebrate my parents sixtieth wedding anniversary, they provided a separate small room to allow my mum and dad and a few relatives to celebrate (within the confines of the existing Covid rules) and not to overwhelm my mum who has dementia. All I can say is thank you it was a brilliant success and a memory for my dad.
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Louise is the newly appointed Registered Manager, bringing over two decades of diverse healthcare experience and a deep passion for enriching the...
Louise is the newly appointed Registered Manager, bringing over two decades of diverse healthcare experience and a deep passion for enriching the lives of residents.
Qualifying as a Registered General Nurse (RGN) in 2002, Louise initially specialised in neurology before building a comprehensive career across the healthcare sector. Their extensive background spans clinical and leadership roles within the NHS, His Majesty’s Prison Service, community nursing, nursing home management, and regional oversight as an Area Director.
Throughout their career, Louise has been firmly driven by the principles of person-centred care. They believe that high-quality care goes beyond clinical excellence; it is about focusing on each individual's unique life goals and personal aspirations. Above all, Louise is dedicated to creating a warm, uplifting environment, remaining genuinely passionate about supporting residents and making them smile every single day.
I began my career in the healthcare sector in 1994 when I was new to the country. Being young and ambitious, the healthcare field welcomed me with...
I began my career in the healthcare sector in 1994 when I was new to the country. Being young and ambitious, the healthcare field welcomed me with comforting arms to new opportunities, which still exist thirty years later. Every day brings its own set of challenges but it also brings a deep sense of purpose. I began my journey as a Healthcare Assistant here at Hayes Park and I quickly realised this role was more than just a job - it’s a commitment to being there for people at a stage in life when they need compassion, patience and care the most.
I then progressed to a Senior Carer and later a Patients officer which is a hybrid role that sits between clinical care and emotional support. Being a Patient’s Officer still means being a Carer, just not in the traditional sense. It means that I am often the person families turn to when they have questions, concerns or need reassurance. And for the residents, I am someone they know they can talk too; someone who listens, advocates and makes sure their voices and needs are heard.
Now I am a Personal Service Manager. One of my key responsibilities is managing new admissions. Moving into a residential and nursing home can be overwhelming for both the resident and their family so I’m here to guide them through the process; helping with paperwork, answering questions and offering compassionate support. What I love most about my role is that it allows me to bring humanity into a system that can sometimes feel clinical.
Every day is different, but every day matters. As a team we strive to create an environment where people feel safe, understood and valued and that is something I am very proud of.
Nursing Home for the past 15 years. I have had the best days of my...
My name is Jincy John. I have been working as a Staff Nurse at Hayes Parkduring my time working at Hayes Park. The reason for this, is down to our management and my colleagues. I have been getting very good cooperation and support from them to be able to do my role well. I love the good atmosphere we have, working in a comfortable environment without any mental stress, this makes it easier to do my job well at Hayes Park. I am very happy to work here in every sense!
My name is Nicola and I first started working at Hayes Park 12 years ago, as a Kitchen Assistant. I had the opportunity to work as a Activities...
My name is Nicola and I first started working at Hayes Park 12 years ago, as a Kitchen Assistant. I had the opportunity to work as a Activities Coordinator which I love, as I like talking and getting to know my residents better. We stay busy doing a variety of activities, from arts and crafts, to baking and cooking, sensory and motor activities, exercise and various games, role play and much, much more!
The care home lists weekly fees per person from £1,200 for residential care (respite from £1,200), from £1,300 for residential dementia care (respite from £1,300), from £1,500 for nursing care (respite from £1,500) and from £1,600 for nursing dementia care (respite from £1,600). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 25 Single Rooms and 12 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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