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- Hayes Park Nursing & Residential Home







Hayes Park Nursing & Residential Home offers a versatile range of care packages from an experienced team of Nurses and Carers, incorporating innovative methods and adhering to standards recognised by fellow health professionals and regulators.
Residents have 24-hour access to nursing and personal care, while enjoying numerous activities and personal interests thanks to the home's policy of supporting the pursuit of a satisfying daily lifestyle.
The team is proud to share that...
Care Provided by Hayes Park Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Rates will vary for single or ensuite facilities.
Please contact the home for exact pricing.
Contact Hayes Park Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Blissful Care Homes
- Private Owned
Person in charge
- Adrian Augustyn(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (12)
Visiting
- Happy to be supporting safe visiting. Please contact the home with your specific visiting request.
Parking
- Have visitors parking on site. There is also off site parking available on the public roads outside.
Hayes Park Nursing & Residential Home Reviews (37)
Hayes Park Nursing & Residential Home has a Review Score of 9.4 (9.355) out of 10, based on 11 reviews in the last 2 years.
Over all time Hayes Park Nursing & Residential Home has 37 reviews.
Overall a good home. Sometimes residents wait a long time for the toilet, which can be upsetting. Can seem short staffed at times. Night time response is very slow.
No hesitation wit regard to booking further visits.
Very good.
I found the staff extremely helpful and nothing is too much trouble (lovely ladies). I cannot praise them highly enough. The food is excellent.
My mother has been a resident at Hayes Park Nursing & Residential Home for the last 18 months, The care she received was excellent and the staff couldn't do enough for her. Unfortunately, she became very ill last month and returned to Hayes Park from hospital for palliative care. All the staff went out of their way to make Mum as comfortable as possible in her last days. They were also a great help and comfort to me and my brother during our visits. The home is a credit t the industry and I thoroughly recommend it.
The staff and management are fantastic, very caring and provided dad with excellent care. Ensuring all his needs were met.
His condition worsened as time went on, but they continued to provide the care he required.
All the staff were very attentive and well trained, along with being very caring. During Covid times, they tried to ensure that the family were able to keep in touch regularly by allowing frequent calls and Skype conferencing. They also ordered a pod so families could visit in a secure environment.
Dad made some friends and enjoyed playing bingo and cards with them. Indian food was also provided to the residents.
Unfortunately, Dad passed away at the end of February. We would like to thank the home for the brilliant care provided to dad and would recommend the care home to other families.
My wife received extremely good care, with love and dignity for nearly 3yrs until her decease in Dec 20. She was kept healthy and happy. I was given a lot of support, advice and dignity if I asked questions. The home is clean and cheery. Hayes Park Nursing & Residential Home cannot be faulted.
Good management and great nursing care. Very attentive and respectful to the needs of the residents/patients. Good communication and interpersonal fully with families. Very sensible and experienced nursing team. Health care team were very good as well. I would recommend this care home to family and friends.
We are very happy with the very good service from the staff. Very good.
Overall the care our Gran receives is fantastic. The nursing staff are very attentive and respond well to concerns. There are times when there are staff shortages, which means residents having to wait for care.
Mum is really happy here and sits with the other residents, where she did not do that at her previous home.
My partner was cared for at Hayes Park Nursing and Residential Home for six years (from 2010 to 2017). She passed away on 4/1/17. She had dementia (for nine years). At Hayes Park she was looked after in an extremely humane and excellent way. She had a quality of life, despite the dementia. I now do voluntary work at Hayes Park to thank them.
Whilst my brother was only in the home for some 30 hours before his death, the care that he received was excellent as was the help and understanding by the staff to myself and my sister during our visits during his short stay.
Most importantly they responded immediately to queries and concerns and it was obvious they knew their patients intimately and were compassionate and extremely caring, anticipating needs.
It appeared there were a lot of patients with nursing needs so there appeared to be few activities that were obvious to visitors.
All very good.
A caring staff that gave my mum dignity and respect in the last few months of her life. We didn't like the idea of putting our mum into a nursing home but after a few weeks we realised that, the professionalism of all the staff, we had made the right choice. Any issues were immediately addressed and the home was constantly being improved.
The staff in general are very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hayes Park Nursing & Residential Home.
There are no upcoming events for Hayes Park Nursing & Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hayes Park Nursing & Residential Home.
Accreditations
There are no accreditations posted yet for Hayes Park Nursing & Residential Home.
Meet the Team (5)

I am a qualified nurse who started to work in the health and social care industry in 1996. I have since worked in various settings, gaining skills and experience through each of these, including hospital and care home services.
I joined Hayes Park Nursing Home in 2013. During my employment here, I have managed to build a strong, dedicated team and have greatly enjoyed working together with them. I prioritise the safety and wellbeing of our residents above everything and enjoy creating a homely atmosphere within nursing home with my team.
In my spare time I like gardening and DIY.

I began my career in the healthcare sector in 1994 when I was new to the country. Being young and ambitious, the healthcare field welcomed me with comforting arms to new opportunities, which still exist thirty years later. Every day brings its own set of challenges but it also brings a deep sense of purpose. I began my journey as a Healthcare Assistant here at Hayes Park and I quickly realised this role was more than just a job - it’s a commitment to being there for people at a stage in life when they need compassion, patience and care the most.
I then progressed to a Senior Carer and later a Patients officer which is a hybrid role that sits between clinical care and emotional support. Being a Patient’s Officer still means being a Carer, just not in the traditional sense. It means that I am often the person families turn to when they have questions, concerns or need reassurance. And for the residents, I am someone they know they can talk too; someone who listens, advocates and makes sure their voices and needs are heard.
Now I am a Personal Service Manager. One of my key responsibilities is managing new admissions. Moving into a residential and nursing home can be overwhelming for both the resident and their family so I’m here to guide them through the process; helping with paperwork, answering questions and offering compassionate support. What I love most about my role is that it allows me to bring humanity into a system that can sometimes feel clinical.
Every day is different, but every day matters. As a team we strive to create an environment where people feel safe, understood and valued and that is something I am very proud of.

Nursing Home for the past 15 years. I have had the best days of my life
during my time working at Hayes Park. The reason for this, is down to our management and my colleagues. I have been getting very good cooperation and support from them to be able to do my role well. I love the good atmosphere we have, working in a comfortable environment without any mental stress, this makes it easier to do my job well at Hayes Park. I am very happy to work here in every sense!

I am Amicha Ramgi, I like to be called “Ani”. I have been working at Hayes Park since 2009. I started as a Health Care Assistant (HCA) and have also worked as a cook for 2 years. I'm now a dedicated Senior HCA and CHAP, so am extremely proud of my achievement!
I enjoy providing patient-centred care, and have spent 15 years working as a HCA before I become a CHAP in 2021. In 2024 I become a Moving and Handling Trainer for all my colleagues too. I have achieved a lot since I joined Hayes Park and am so proud of this.
Throughout my career, I’ve been helping my residents recover and regain health. This is what keep me motivated every day. I'm committed to providing my residents with the best care possible. I love to make people laugh and have a knack for putting my residents at ease. I always practise compassion and understanding as I know how important this is to the wellbeing of my residents.

My name is Nicola and I first started working at Hayes Park 12 years ago, as a Kitchen Assistant. I had the opportunity to work as a Activities Coordinator which I love, as I like talking and getting to know my residents better. We stay busy doing a variety of activities, from arts and crafts, to baking and cooking, sensory and motor activities, exercise and various games, role play and much, much more!
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