What types of Care is Kimberley Care Village registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kimberley Care Village have?

There are 66 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Kimberley Care Village?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kimberley Care Village to the centre of Spalding?

11.6 mile(s) as the crow flies, distance by road may be significantly further.

Kimberley Care Village care home, 21 London Road, Long Sutton, Spalding, Lincolnshire PE12 9EA

Review from G H (Sister of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

Overall the care Richard received in his last few weeks was outstanding. My brother came in very poorly and was made very welcome straight away. Staff were friendly and accommodating and helped him with everything he needed

Reply from Joanne Monaghan, Home Manager at Kimberley Care VillageThank you kindly for this lovely feedback, it was our absolute privilege to care for your loved one in his final weeks/days, he was a character and one we will not forget.

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Review from Deborah D (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

Both my parents are in Kimberley, they are very well cared for, amazing care staff manager cleaners etc.. we know mum and dad are always kept clean well fed and nourished, care staff always there to have a chat if any issues and always very informative. Manager knowledgable as had to ask several questions

when they first went into care home. Very happy daughter to know they get 24/7 care

Reply from Joanne Monaghan, Home Manager at Kimberley Care VillageThank you so much for the lovely feedback, it is appreciated and will be shared with the team.

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Review from John L (Son of Resident) published on 27 November 2025 Submitted via Website • Report

Overall Experience

My Mum and Dad have been in Kimberley for a month, and I am really pleased that we chose Kimberley to look after their needs.
From the moment we first viewed the home everybody has been so friendly and accommodating and nothing is to much trouble for the staff or the management.
Mum and Dad are both

thriving in the home and have been encouraged to take part in many organised events which is helping their wellbeing immensely, and it is a great comfort to us to know that they are safe and very well looked after and brings us great piece of mind.
I would recommend Kimberley to anyone who is looking for care for a loved one knowing that the care and attention they will receive will be second to none

Reply from Joanne Monaghan, Home Manager at Kimberley Care VillageThank you for this amazing feedback John, Mum and Dad have been an amazing addition to our Kimberley family and have settled in really well, I will share this high praise with the team.

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Review from Nigel P (Friend of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

In the 18 months since my wife's mum was moved to Kimberley Care Village, we have been impressed with the overall quality of care and support provided. All team members are always pleasant and cheery when carrying out their various duties. This alone generates an overall positive ethos. The staff

always keep us fully informed about what is going on where health matters are concerned.

Reply from Joanne Monaghan, Home Manager at Kimberley Care VillageThank you for your kind words, it is heart warming to hear such praise, the team here at Kimberley are amazing and don't get told often enough, so this lovely feedback will be shared and celebrated.

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Review from Marie F (Daughter of Resident) published on 2 December 2024 Submitted via Website • Report

Overall Experience

My father has been in Kimberley Care Village for a year and a half now.
I can not recommend this place enough to people!
My dad has Huntington's disease and they have taken every single step they can to ensure my dad had a safe transition and have completely followed through on promises to make sure

he gets the best care possible.
They have provided two chairs for him already (he moves a lot so they break easily)
It is always clean, tidy, professional in atmosphere and there is always someone to speak to if we have anything we are worried/anxious about.
They have gone above and beyond with service, time, care and listening.
All the staff are beyond compare!
Thank you Kimberley Care Village and all the staff past and present. You are all absolutely amazing and have made my dad so incredibly safe. He loves you all, as do we!
Thank you.

Reply from Gill Morgan, Manager - Kimberley Care Village at Kimberley Care VillageThank you so much for your review, which means so much to us. It is so reassuring to know that you feel we are providing the highest care and support for your lovely Dad. Thank you.

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Review from Charlotte B (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report

Overall Experience

Lovely place, very clean and kind staff. The owner and the manager have gone above and beyond for my mum to ensure she is happy and well cared for. All the staff are wonderful in fact! They make my mum laugh when she's feeling a bit down, they spend time with her, take her out for walks when she's feeling

confused and bring her tea and biscuits between meals. Their communication has been fantastic, I'm able to call for an update whenever I like, myself and my family are made to feel welcome during every visit. My mum is happy and safe and she thinks the food is very good. Can't thank you all enough! I would recommend it to anybody.

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Review from Susan F (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card • Report

Overall Experience

Since being a visitor here for the last 6 months, I have noticed a vast change for the better. This I am sure is due to the caring staff and the incredible management. I have no worries regarding leaving my family member at this home. The care and devotion they give to their patients are second to none.

If you have any queries you just chat to the manager and they are sorted very quickly. I would recommend this home to anyone who needs 24-hour care of their loved ones.

Reply from Gill Morgan, Manager - Kimberley Care Village at Kimberley Care VillageThank you so much for your kind words, it is very much appreciated and valued.

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Review from P C (Son of Resident) published on 30 August 2024 Submitted via Postal Card • Report

Overall Experience

Since moving Dad from a previous home he seems much happier. The staff are very friendly and helpful, they all get to know Dad which is good.

Reply from Gill Morgan, Manager - Kimberley Care Village at Kimberley Care VillageThank you so much for your positive feedback, it means a lot to know you are very happy with the service our caring staff provide to your dad.

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Review from M A (Wife of Resident) published on 5 October 2021 Submitted via Postal Card • Report

Overall Experience

All the staff and management have been absolutely fantastic with the care for my husband. They have gone above and beyond with the care, dignity, and respect for him. Not only have they looked after my husband but they have looked after me and supported me through an incredibly difficult period. I would

highly recommend Kimberley Care Village.

Reply from Helen Walters, Home Manager at Kimberley Care VillageIt’s our absolute pleasure and honour to support our residents and their families.

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Review from Jill D (Daughter of Resident) published on 29 September 2021 Submitted via Postal Card • Report

Overall Experience

Extremely lovely care home. Staff are friendly, empathic, and caring. The home is clean and welcoming. The manager cares for residents and their family. Couldn't wish for a nicer place for mum to be.

Reply from Helen Walters, Home Manager at Kimberley Care VillageThank you for your kind words. We understand that we are looking after a much-loved relative and appreciate how stressful the process of finding the right home can be. We enjoy seeing our residents and their families become part of our Kimberley family.

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Review from Christine P (Daughter of Resident) published on 28 July 2020 Submitted via Website • Report

Overall Experience

Thank you for allowing myself, my daughter and grandsons, plus my sister and brother-in-law to visit my mum yesterday. It was lovely to see her, she was especially pleased to see her great-grandsons and granddaughter, maybe not so much myself and sister which I can understand as she thinks we made her

move there. It is obviously the best place for her. I have spoken to various members of your staff especially one who all say she is fine, which as a daughter is all I can ask. Thank you all for all you do, it really is appreciated by us all. Stay safe all.

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Review from D P (Daughter of Resident) published on 12 November 2019 Submitted via Website • Report

Overall Experience

I don`t know how to express the gratitude I feel to this care home. My dad passed away here a year ago and then they looked after my mum until she passed away last week. Both my parents had full capacity but they felt safe and secure here, to my mum this was her home. We have had experience of two other

homes - neither could hold a candle to here. The staff are amazing and we will miss them all. I can say a massive thank you.

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Review from Leslie W (Son of Resident) published on 9 April 2019 Submitted via Postal Card • Report

Overall Experience

This care home has some very caring staff. They treated mum with the utmost dignity and it was never too much trouble for them to discuss mum's requirements and how best they would implement them. Always with mum's interests at the forefront. They have a splendid team there and welcome you as a part

of their family.

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Review from Maureen W (Wife of Resident) published on 30 January 2019 Submitted via Postal Card • Report

Overall Experience

We would like to congratulate all the staff and carers at Kimberley Care Village which presents a caring and happy atmosphere. They all work extremely hard to look after and care for the residents. They also give care and attention to the family.
However, there appears to be a shortage of carers as

often the staff are rushed off their feet even though they never grumble and plod on.
The new kitchen and dining room has greatly improved. The cooks do a great job and the food has been improved and enjoyed.
Entertainment could be improved and motivated eg when the line dancers come monthly, they sing and dance and encourage the residents to clap and sing and join in the fun. This needs to be done more often.
Some of the residents do not receive visitors, could volunteers be prepared to visit and talk to them?
XMAS DAY - We stayed with our family for a few hours and the staff were excellent and the food looked delicious. The staff worked hard to make sure everyone had everything they needed. I did notice however that there were no special clothes, crackers or cold drinks but then again it all went well with the carers working very hard. No entertainment afterwards.
XMAS PARTY - The singer was good but left after half an hour. The carers children enjoyed Father Christmas but shame there was no games or sing-song for the residents. Then again, the carers were working hard to entertain everyone. No tea or minced pies available.
The first-floor corridor has only one bathroom/toilet but not available for visitors! The carpets need refurbishing both corridors and rooms. The lounge could be improved. No seat for visitors in the room as it is needed for hoist arrangements.

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Review from P C (Stepson of Resident) published on 28 January 2019 Submitted via Postal Card • Report

Overall Experience

Overall, Kimberley Care Home is quite good but I think at times this is understaffed. The staff are all nice and I think they do a good job. I wasn't very impressed with the Christmas party or Christmas Day activities.
Residents don't seem to get many activities or days out. Maybe it's staff shortages.

Reply from Nadine Vail, Home Manager at Kimberley Care VillageThank you for your comments. Further to our conversation regarding these concerns, we tailor our activities to the needs and desires of all our residents and whilst staff may not have been visible when you visited, they will have been around the home caring for our residents. I hope that our discussion offered you some reassurance and look forward to your next visit.

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Review from June E (Respite Resident) published on 14 January 2019 Submitted via Postal Card • Report

Overall Experience

If you need a care home this cannot be bettered.

Reply from Nadine Vail, Home Manager at Kimberley Care VillageThank you so much for your positive comments June, I know the staff team will really appreciate your feedback.

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Review from Allan G (Son of Resident) published on 8 January 2019 Submitted via Postal Card • Report

Overall Experience

I visited the care home both in February and December this year. In February I noticed my mother had eye discharge and the eyes were not cleaned.
Today in December however, she had been well groomed and smart in appearance. All staff were friendly and respectful.

Reply from Nadine Vail, Home Manager at Kimberley Care VillageThank you so much Allan for your comments I will make sure I feed them back to the staff team we really appreciate the support you provide both your mum and the staff team.

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Review from S L (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card • Report

Overall Experience

The care my mum receives is second to none. She is always clean and well fed. The staff at Kimberley are all lovely caring people who do their jobs extremely well.
I could not wish for my mum to be cared for any better than she is.
She is the happiest and most content that I have seen her in years.
Thank

you everyone!

Reply from Nadine Vail, Home Manager at Kimberley Care VillageThank you, Shirley, for your wonderful comments all the staff really appreciate your kind words and positive feedback.

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Review from Peter B (Son of Resident) published on 6 August 2018 Submitted via Postal Card • Report

Overall Experience

My mother has expressed to my wife and I how much she enjoys living in this care home.
It has given her security, peace of mind and welcome company.
She enjoys her mealtimes and social interaction with residents and home staff who treat her very well.
Her room is bright, airy and tastefully decorated.
We

are pleased with how the home is managed and with the staff who put their service users first.
We would recommend this care home.

Reply from Nadine Vail, Home Manager at Kimberley Care VillageThank you so much for your kind words Peter, I will pass them on to the staff who will really appreciate this positive feedback.

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Review from Alan S (Son of Resident) published on 18 May 2018 Submitted via Postal Card • Report

Overall Experience

My mother has only been at Kimberley Care Village for about one month and I have found that all the staff have been very helpful and always greet you with a smile. The manager has always got a jovial way and informs me what is happening with mother. Also, both duty managers are so helpful and also inform

me of any care issues. The only downside is the home has outside catering. It would be better if they could cook their own food.

Reply from Nadine Vail, Home Manager at Kimberley Care VillageHi Alan, thank you so much for your kind words. In response to your comments concerning our lunchtime diet (from a specialist food producer for the health and social care sector) the chef's, we employ also provide homecooked breakfasts, teas, cakes and snacks as required. Residents feed back their preferences and menu ideas at our residents meetings and during our customer service surveys. The service really does appreciate your feedback and thank you once more for your review.