Kimberley Care Village

23 London Road, Long Sutton, Spalding PE12 9EA

Kimberley Care Home is set in delightful landscaped gardens in the heart of the village of Long Sutton:

Purpose built to provide a variety of bespoke care packages tailor-made to the individual, these include:   

• High Dependency Residential Care   

• Enhanced Dementia Care   

• Elderly Residential Care   

• Day Care and pamper days!   

• Emergency / Planned respite Care

Kimberley Care has now added a high dependency unit to their dementia care facility where your loved one will be cared for with respect and dignity and encouraged to lead a full and active life. The new unit also has new themed activities and sensory rooms with plans to include a Dementia friendly Sensory Garden and animal sanctuary. Well trained and dedicated staff are there to support you and your family as they travel this journey with you.

The team aim to provide a safe, warm and stimulating environment for all residents regardless of their level of need. They encourage everyone to live full, entertaining and independent lives.

Come and enjoy the experience in this designed for purpose home where your comfort and peace of mind are priority.

Want to know more? Simply call Nadine Vail, the Manager, or simply call in for coffee to have a look around and see for yourself.

Group: Pearl Healthcare Group

Person in charge: Nadine Vail (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 68 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Separate EMI unit. Ages 65+.

Single Rooms: 68

Rooms with ensuite WC: 27

Weekly Charges Guide: Nursing Care Single £395 – £750 (These prices are only a guideline, please contact Kimberley Care Village to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Kimberley Care Village: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Kimberley Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Kimberley Care Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.624 for Kimberley Care Village is calculated as follows: ( (59 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 93 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.368 Points relating to the number of positive Reviews for Kimberley Care Village is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 5 Reviews ÷ 13.6 Target = 0.368

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Kimberley Care Village has a Review Score of 9 (8.992) from 8 Reviews


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kimberley Care Village?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kimberley Care Village

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My mother has only been at Kimberley Care Village for about one month and I have found that all the staff have been very helpful and always greet you with a smile. The manager has always got a jovial way and informs me what is happening with mother. Also, both duty managers are so helpful and also inform me of any care issues. The only downside is the home has outside catering. It would be better if they could cook their own food.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Nadine Vail, Home Manager at Kimberley Care Village responded to this review on 16 May 2018:

Hi Alan, thank you so much for your kind words. In response to your comments concerning our lunchtime diet (from a specialist food producer for the health and social care sector) the chef's, we employ also provide homecooked breakfasts, teas, cakes and snacks as required. Residents feed back their preferences and menu ideas at our residents meetings and during our customer service surveys. The service really does appreciate your feedback and thank you once more for your review.

I would recommend Kimberley Care Village to everyone. It can be very hard to make the decision to pass the care of a loved one to someone else. Kimberley Care Village helped to make this difficult time so much easier. I cannot stress enough how happy I was with all the care my dad received. The whole experience with the home was fantastic and made his last time there the best it could have been for all of us. Keeping us informed and making us feel part of every decision. All the staff went above and beyond to help him. He loved them all.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.8 out of 5

Nadine Vail, Registered Manager at Kimberley Care Village responded to this review on 09 Apr 2018:

I would like to personally thank Mary for this review and will definitely pass on her kind words to all the staff at Kimberley Care Home who really do work hard to try to meet each residents specific needs in a very personal way. We all really appreciate these kind words.

Mum went in as respite care, after spells in hospital plus another home these experiences meant we considered where to be Kimberley is designed on level and easily accessible areas with lifts we were difficult early on constantly questioning things mum, we or visitors felt uncomfortable with complaints now seem insignificant we are grateful for the effort, patience demonstrated in those early days by the staff was exemplary Kind thoughtful giving above and beyond Due to the amount of time spent towards the end of mum's life we were privy daily to workings and realised the service applied at all times not just for visitors The learnings helped Final stage mode of operation was extraordinary the whole team engaged with us, an incredible service the various arrangements required were delivered timely when they felt we could cope We could go on extolling the virtues of these fantastic people anyone contemplating putting a loved one into care Seriously consider here

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.4 out of 5

The care and friendship shown to my elderly mother in the last few months, weeks and days of her life at the Kimberley home in Long Sutton was, without doubt, exemplary. The staff are all lovely people who really look after their guests and treat them as family. My wife and I cannot praise them enough and they made the quality of mum's end of life as good as it could be. Thank you all.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.7 out of 5

From day one I was impressed with the care given to my Mother. I am grateful to all the staff for their kindness which showed constantly. Also, the support given to my father was exceptional. I am forever grateful.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.8 out of 5

My sister passed away in December. Since this company has taken over I have seen nothing but great care and respect for everyone for the last month. We were going in all the time. My sister was in bed for almost 4 weeks. They came to turn her regular not knowing if were there. When she passed away there were no signs of sores. In my mind as an ex carer that says a lot. She got better care than she would in hospital, that is why we asked for her to stay at Kimberley.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.9 out of 5

Moved my mum here after a disappointing respite care at another home. Had heard mixed reviews but decided I could take the gamble. Right gamble! Amazing care & attitude of the staff and management.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.3 out of 5

Of three - four other care homes for other relatives this stands out for appearance, staff, general atmosphere and cleanliness.

How likely would you be to recommend Kimberley Care Village? Extremely Likely

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Average Rating:   4.6 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2017

Linda Morris Highly Commended

Recipient: Kimberley Care Village

Date: Thursday 16 Feb 2017

more details

Lisa Jenkins Highly Commended

Recipient: Kimberley Care Village

Date: Thursday 16 Feb 2017

more details

November 2016

National Care Awards Winner

Recipient: Kimberley Care Village

Date: Wednesday 16 Nov 2016

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kimberley Care Village