
The team show outstanding patience, kindness and compassionE A(Daughter of Resident/Service User)


Everyone at The Cedars is friendly and approachable and they are good at keeping the family informedRoger B(Brother of Resident/Service User)

The team show outstanding patience, kindness and compassionE A(Daughter of Resident/Service User)


Everyone at The Cedars is friendly and approachable and they are good at keeping the family informedRoger B(Brother of Resident/Service User)

Cedars Bourne is a spacious and beautiful care home in the scenic market town of Bourne, Lincolnshire, surrounded by mature gardens with views of The Bourne Abbey Church. The Cedars home offers high quality residential and nursing care in a warm and friendly environment. With picturesque grounds the meandering Bourne Eau river flows through the garden and there is a sheltered decking area, which is perfect for outdoor socialising and...
Care Provided by Barchester Cedars Care Home (Bourne)
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Cedars Care Home (Bourne) for full pricing details and T&Cs.
Contact Barchester Cedars Care Home (Bourne) to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Rebecca Aldred (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (6)
Barchester Cedars Care Home (Bourne) Reviews (110)
Barchester Cedars Care Home (Bourne) has a Review Score of 9.7 (9.711) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Cedars Care Home (Bourne) has 110 reviews.
The staff, the meals and activities are excellent. Very good welcome and introduction. Unfortunately, the overall experience let them down due to what we considered a lack of attention to detail in the room. Silly things that should have been checked prior to admittance - the pull cord on the bed light broken, and could not be reached, no plug in the basin. The remote control only worked if standing directly in front of the TV. Maybe needed new batteries or just poor quality? The remote was sellotaped which added to the air of being a "used room" as did the hole in the bathroom door! Very annoying constant sound of (assumed) call alarms - never quiet when we visited, not an impressive 1st impression for despite care - assumed would be better.
Thank you for taking the time to add a review. We value feedback shared so that we can work with families to support you and continuously improve our service. We are so sorry that you shared comments on your review about the broken light cord and remote we will investigate this further. We...
All the staff were excellent looking after my auntie in her last few weeks. They were so loving and caring, couldn't have asked for anything more. Thank you all at Barchester The Cedards.
Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.
This is an amazing care home, the manager and all her staff are so caring and do everything to make the residents happy and contented. My friend has been so well cared for. I would recommend Cedars Care Home for anyone requiring full-time or respite care.
Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents
From the minute we knocked on the door (unannounced) at The Cedars, I felt a weight had been lifted. My mother is there for respite (and possibly longer) care. The transfer from the hospital to The Cedars was seamless. The home has such a warm, welcoming and open feel to it. I feel the staff go "the extra mile" and I have nothing but praise and respect for them. It's early days for my mother but I do feel happy and reassured that she is in very safe hands. Thank you to the manager and all your fabulous staff.
Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.
The care given to my father whilst he was at The Cedars Care Home, was excellent. From the moment that he was admitted to the home, to when he left, which was sadly due to deterioration in his health, was of a very high standard. The manager of the home assisted me and my sister throughout to ensure that he was cared for and that his wishes were met. The staff were all professional in carrying out their duties and they would communicate with me as deemed necessary, particularly when he became ill. I highly recommend this nursing home and would not hesitate to send any relative there again.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
She is receiving excellent care and shown kindness and compassion by all of the members of staff involved in her day-to-day life.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister-in-law has resided at Cedars for just over a year. She settled quite quickly, is very happy and healthy. This is a tribute to the wonderful staff at Cedars. at all levels. I would recommend Cedars to anyone who is looking for a quality care home, quality in every sense.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My father was only at The Cedars for a short time; I wish he had been there all the time following his discharge from the hospital. The staff treated him with the greatest respect and compassion. His nursing care was excellent, and I was always confident that his needs would be met and any symptoms managed to allow him to remain in comfort. The Cedars has a lovely homely feel, the staff always made us feel very welcome, and they really look after the well-being of their residents. Although my father was on a restricted diet, I could see that the food on offer was varied and of good quality, plus the complimentary cakes in the cafe were always really tasty! He wasn't able to join in any of the activities (and there are many on offer), but the staff still made the effort to get to know him as a person. I wouldn't hesitate to recommend The Cedars to anyone.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are very friendly and caring and can't do enough for the residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My father came to The Cedars Care Home at the beginning of March after spending nearly 6 weeks in the hospital which physically done him no good. The first couple of weeks was a hard transition for him but he has now settled in nicely and becoming more mobile and joining in the activities with the great care the staff are giving him. He is really happy and would give The Cedars a high recommendation.
Thank you for your lovely review, we are so pleased your father has settled into the Cedars so well. Our team will be delighted to hear your kind words.
My father went into The Cedars for end-of-life care. During his short 4-week stay he was looked after so well by the amazing team. The staff are all friendly and welcoming, nothing was ever too much trouble. Despite his illness, Dad was happy and certainly felt looked after. I can't thank you enough.
Thank you for your lovely review. The team are so pleased to hear your kind words.
Very caring and helpful, nothing is too much trouble for both of us. Keep me updated on medication and on any changes in the day-to-day care. Can't praise them enough.
Thank you for your review. The team are so happy to hear your wonderful praise.
Cedars is a first-class care home giving 5-star service.
Thank you for your wonderful review of our home. The staff will be so delighted to hear the great review you have shared.
Lovely home with beautiful gardens close to all amenities. Staff kind and caring. Lots of interesting activities with community involvement. High standard of communal rooms. Food excellent and very well prepared. Accommodating. Clean and comfortable. So pleased we chose you for our dad's home. Could not have been better. Thank you so much.
Thank you so much for your lovely review and kind words.
I really enjoyed my stay at The Cedars Care Home. All the staff were really cheerful and helpful and greeted everybody by their name. There are many beautiful lounges beautifully decorated, with many seats and a wonderful view of the gardens; residents were allowed in the gardens with staff to keep them safe. The menu was changed every day with a vegetarian meal also. The breakfast was a full English, porridge or cereal. The staff always made sure that you had your tablets. On Easter Sunday, we were all given an Easter Egg; I thought this was lovely.
Thank you so much for your wonderful review. The staff were overjoyed to hear your lovely words.
Very caring staff and management.
Thank you for your great review. The staff and team, work so hard and really appreciate your feedback.
Initially, my mum came for respite care but sadly her health deteriorated which then meant that she needed to become a permanent resident of the Cedars. From pre-and-post decorative updates the home presents itself as being friendly; with a homely feel and this is a reflection of the kind and caring staff, and some certainly go that extra mile. When there has been an issue it has been addressed with immediate effect and the Manager herself openly invites feedback. Regarding food from my observations, it appears to be satisfactory and hopefully, residents can now enjoy some form of salad dressing or be prompted that there is some available - alas with dementia unless visibly evident my mum ends up going without. Just a minor point but it's what I know she enjoys. I know that the staff are sometimes stretched but would like to thank them for their kindness. As a relative and previous full-time carer for my mum, I'm reassured in knowing that my mum's needs are met.
Thank you so much for your kind words about The Cedars, our care staff and our food. We welcome feedback and are pleased you have found us to be friendly, homely, kind and caring, as well as responsive when you discussed your Mum’s care with us. I have reminded our hospitality team to offer dressing with salads. It is a pleasure to care for your Mum. Thank you.
However, I was more than pleasantly surprised. The staff at The Cedars are excellent in all respects, they are so polite, extremely professional and most of all, the support and care that they give to my wife is second to none, in fact, it is exemplary. All I wanted was peace of mind, knowing that when I am not by her side my wife is being made comfortable and cared for by an excellent team who always put her needs first.
Sending a big thank you to all the staff at The Cedars, because of you I am able to sleep at night.
Thank you.
Thank you for taking the time to review our home. We are so grateful for your kind words. The team are thrilled to hear such wonderful praise.
All the staff are caring and often go beyond their remit helping my husband to settle in. It is a lovely care home, putting on different activities for the residents. The food is excellent and varied.
Thank you for taking the time to review our home and your lovely comments. The team are thrilled to hear wonderful praise. Thank you.
Upon initial arrival, I was aware of how long call bells were ringing. I visited after two weeks and Mum had not had a shower or bath, just a bed wash. Her hands and feet smelled like cheese. After four weeks the same issue, no deep cleaning of Mum and the home had submitted their notice as they could not cope with the needs of my mother's MND.
After four weeks, medications were not fully given, they did not understand the complexity, monitoring and administering the many medications. I would Skype Mum and observe her choking on secretions and have to call the home to help, declined suction, not given fluids when she felt sick and safeguarding issues raised.
Thank you for your review and feedback and I am sorry we have not met the standards you expected for your mother. We aim to deliver the best possible care at all times and I have discussed your feedback with The Cedars Bourne team. For all of our residents we carry out regular assessments of their...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (96) & Events (7)
- 29 Jul 2026
t was a pleasure to welcome the friends and family of our residents to our Community Cheese & Wine Afternoon. The afternoon was filled with great company, plenty of conversation...
- 28 Jul 2026
Our residents and staff had a joy-filled morning with our Cedar Sprouts! Intergenerational activities are so wonderful for us all. They promote friendship, support our community, improve confidence, and spark...
- 27 Jul 2026
Residents from The Cedars Care Home in Bourne were filled with joy during their visit to Hamerton Zoo Park last week. Doreen, Margaret, Ann and Sheila had a truly memorable...
- 01 Aug 2026Organiser: Barchester Cedars Care Home (Bourne)
- 11 Aug 2026Organiser: Barchester Cedars Care Home (Bourne)
- 12 Aug 2026Organiser: Barchester Cedars Care Home (Bourne)
Awards / Recognitions (17)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Cedars Care Home (Bourne).
Meet the Team (19)

My name is Becky, and I am the Senior General Manager here at the Cedars Care Home. I have been a qualified nurse since 2002 and have worked at the Cedars(Bourne) since 2010. During my time here, I have progressed through different roles.
As the General Manager, I love meeting new residents and getting to know them as individuals, providing a great environment for our residents to live in. I am very proud of my team, who offer a wealth of experience to provide tailored care to all of our residents. My whole team are passionate about the care and support they deliver.
I look forward to meeting you and welcoming you to our home.

Hello. I am Jo, Deputy Manager at The Cedars Bourne. I joined this lovely home in 2021 and am a qualified Nurse. I always look for ways to make people feel more comfortable and get more pleasure out of their days, especially people with dementia.

Hello! My name is Tonderai Charity. I qualified as a nurse back home in Zimbabwe in 2010. I relocated to the UK in 2020 where I joined Barchester Healthcare at Cedars, Salisbury. I have recently joined the amazing Cedars Bourne team as Clinical Lead and I couldn't be more excited.
I have so much passion for elderly care and feel a great sense of achievement when helping others to live their best potential.
I am in so much love with nature, boats, cruising and travelling.

Hello. My name is Sarah Longstaff and I am the Care Home Assistant Practitioner here at The Cedars. I have worked here since 2019 and my role is to support the nursing team and ensure resident care is effectively delivered. I have worked in the care sector for over 20 years and I love meeting new residents and their families. I enjoy the challenge of knowing that every day is different. It's great being part of The Cedars team and working in such a homely environment.

Hi, I am Hemanta. I joined The Cedars Bourne in December 2025. I have been working with Barchester since 2021. I enjoy working in care and hospitality, and really like my job and the environment in the Cedars.
In my free time, I enjoy meeting with family and friends and spending quality time with them.

Hello. I am Donna. Since joining The Cedars team in 2013, I have always taken pride in delivering high standards. As Head Housekeeper, I always provide a high-quality service to residents and follow all protocols relating to hygiene and infection control. I enjoy working closely with my housekeeping colleagues, and we always make residents' well-being our priority. I like getting to know residents' families, too. The Cedars is a great place to be, and I love our home.

I started at The Cedars in October 2023, and I already feel at home!
I have 25 years of experience in facilities maintenance and management. For the last 15 ½ years I worked in a senior school with approximately 1600 staff and students. In my spare time, I enjoy spending time with my family and our Yorkshire Terrier.

Hello. I’m Helen, the Activities Coordinator at The Cedars.
I joined the team in 2021 and I have lots of skills that I can use to create an interesting and varied programme of activities, events and celebrations for residents to enjoy. I am a qualified holistic therapist and will offer a holistic approach to activities in the home, aiming to meet the physical, mental, social, intellectual and spiritual needs of our residents. I have training and experience in managing distressed behaviours, I am a Makaton provider and I am a mental health champion. When I am not at work I love playing my clarinet, crocheting and art - I use all of these in my role.

Hello, my name is Lisa, and I am the Activities Assistant here at The Cedars in Bourne. I moved from Kent to Lincolnshire and joined the team here in 2023. I have a background in theatre, animation and owning my own soft furnishings company, and I enjoy bringing all these qualities with me to share with our residents. I am passionate and enthusiastic about enriching all our residents' quality of life with person-centred activities.
As the Activities Assistant, my focus is learning about each of our residents' likes and dislikes, interests and hobbies and supporting them to remain receptive and active, in addition to supporting them to stretch themselves and try new things. I help organise activities to stimulate the mind, body and soul in an enjoyable, comfortable way. My aim is to diversify and increase activities, ensuring that there is something for everyone, but I guess my main objective is to enjoy each day with our residents and have fun as I have found in my short time here, it is what brings the most joy!

Hello, I’m Leanne- Administrator at The Cedars. I am very happy to be able to support our residents and their families with anything relating to communications, finances or administration. If you have any questions about these aspects it is probably me you need to speak to. I have worked in care for over eighteen years, many of those here at The Cedars. I have worked across many different departments over time; which gives me a unique perspective about how everything works. I like being part of a team that I have happily worked with for so long. We will ensure that our residents enjoy the premium quality lifestyle that they deserve.

Hi, I'm Lizzy Satchwell, I joined the team here at The Cedars Care Home in February 2026 as Admin Assistant.
I have received such a warm welcome from everyone, and have enjoyed engaging and interacting with all the lovely residents. This is my first time working front of house in a care home setting, but I'm eager to learn and feel this will be an exciting opportunity for me.
My role as admin assistant involves such a variety of tasks that every day is different, keeping me involved with visitors, residents and supporting all my colleagues in any way I can, making it a great experience and a very fulfilling role.
Outside of work I enjoy being with my family and friends and also getting creative with arts and crafts.

Hello, my name is Ayca. I have been working at the Cedars as an Admin Assistant since March 2026. Everybody has been so kind and welcoming that it feels like I have been here for years.
I truly enjoy meeting new people every day, and especially getting to know our residents, who come from various backgrounds with lots of interesting life stories.
When I am not working, I enjoy spending time in nature, being with my family (including four-legged ones), and reading Tarot.

I have only been here a short time but already feel part of the family.
Outside of work I am obsessed with decorating! My husband will quite often come home to a different coloured wall or ceiling. He’s use to it now.

Hi, I’m Alison, I qualified as a nurse in 2000 and started working in Preston Hospital in the Surgical Wards. I spent 12 years there; before I moved to Bourne with my 4 kids. I’ve worked in the local Doctors Surgeries and with the Palliative Care Team working in people’s homes. I have been working at The Cedars since 2020 and have loved working with such a great team since I arrived.

Hi, my name is Kerry, and I am a senior carer, joining the team in June 2025. My role can vary from one shift to the next, which can be both challenging and rewarding. I am relatively new to working on nights, having always worked as a day senior. I love seeing all aspects of the care role and to learn and testing my skills every day.
As a senior carer, it is my responsibility to support the nurse in charge and help lead a team of carers to deliver person-centred care to our residents. Some of my duties include supporting the residents with their nighttime routines, ensuring they have their nighttime medication in a timely manner, completing regular well-being checks to ensure their safety, supporting with any postfall observations, managing emergency situations, and regularly reviewing resident support plans: whatever needs to be done, I can do! I especially love helping with tissue viability and wound care.
My hobbies include gardening, walking our dogs and floristry.

Throughout my working life I have met some amazing, caring people and the Cedars is no exception. Team Cedars work extremely hard to ensure our residents have the best life experience possible.

Hi, I'm Tracey. I have lived locally for many years, and worked in Bourne and the surrounding villages both as a mobile hairdresser and in salons. In 2020 I decided to open my own business' and now work from home as well as in Barchester care homes, as Bourne Beautiful. I took over from Sue when she retired, and already feel like part of the family!
Outside of work I enjoy walking on gorgeous Norfolk beaches, particularly when the walk finishes in a tearoom with great tea & cakes!
I’m very close to family & enjoy Sunday meals and visiting local pubs to enjoy fine wine and delicious food.

Pauline is a very active member of The Cedars. An ex care-assistant; she has a unique insight into life in a care home, both as an employee and as a resident. Pauline will act as the voice for our residents, and is keen to help and support wherever she can in order to ensure that everyone receives the enriching, caring and fulfilling experience that they expect. She says: ‘I am particularly interested in helping new people and showing them the ropes. It can be quite daunting coming into an environment you don’t know or understand’.

Firstly, I feel a real sense of privilege to be asked to step into this role. To support families who choose The Cedars as the home for their loved one or indeed for themselves as it really is a special place to be. A team that truly respects it is the 'home' for each and every resident, a place for their family to visit in the same way their family home was.
My Dad, Colin Norman has been in The Cedars since June 2023. When searching for the best home for him The Cedars stood out from the crowd. From Becky calling to introduce herself and offering to meet with me on a weekend, her day off... This spoke volumes to me and Becky still offers amazing support!
The one outstanding element for us as a family is how Dad's welfare is top priority, including enabling him to sit in reception, thus interacting with all the wonderful staff and visitors in a way that makes his world a happy place!
Having been on this journey over the past 8 years, full time for the past 5 years with Colin, I would like to support other families on their journey in any way I can. If I cannot help I will do my best alongside all the team at Cedars to direct you to pathways and other professionals that can.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Cedars Care Home (Bourne) to verify any information. View our terms and conditions. Barchester Cedars Care Home (Bourne) has an Enhanced Service -more info.