The Cedars Care Home (Bourne), Bourne, Lincolnshire
The Cedars Care Home (Bourne), Bourne, Lincolnshire
The Cedars Care Home (Bourne), Bourne, Lincolnshire

Nestled in the heart of a Lincolnshire market town, The Cedars is a warm and inviting residence set in the grounds of the old vicarage, surrounded by mature gardens with views of The Bourne Abbey Church. The home provides residential, dementia, respite, and palliative care.

There are 56 bedrooms across five residential and nursing units - there is no segregation between the units; residents choose the room they would like to live in. Spacious lounges, dining rooms and quiet areas are situated in each wing of the home, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard. There are also picturesque grounds - the meandering Bourne Eau river flows through the garden and there is a sheltered decking area, perfect for outdoor socialising and enjoying the garden.

Trained chefs cook a variety of nutritious and tasty meals to provide residents with appealing daily menus. Special dietary requirements will be catered for.

The recreation and activities co-ordinator oversees a busy programme of events, planned with input from residents and relatives to ensure everyone's social needs are being met and exceeded. There are daily in-home activities as well as regular excursions and big events for special occasions.

Care workers understand that moving into The Cedars will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

Group: brighterkind

Person in charge: Helen Brewster (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 56

Shared Rooms: 0

Rooms with ensuite WC: 56

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Cedars Care Home (Bourne): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 The Cedars Care Home (Bourne) has a Review Score of 9.9 (9.910)

The Review Score of 9.9 (maximum of 10) for The Cedars Care Home (Bourne) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for The Cedars Care Home (Bourne) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.91 for The Cedars Care Home (Bourne) is calculated as follows: ( (223 Excellents x 5) + (22 Goods x 4) ) ÷ 245 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Cedars Care Home (Bourne) is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 15 Reviews ÷ 11.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars Care Home (Bourne)?

  • Extremely LIKELY
    20
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars Care Home (Bourne)

  • Daughter of Resident/Service User
    9
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

My wife has been in The Cedars for just over a year now. We are very happy with the staff. All the staff are amazing. It almost feels like home from home. Our son is getting married this September and the staff from the various departments have arranged for her to have her nails and even a spray tan done for the special day. A big thanks to The Cedars.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On all my visits to The Cedars Care Home Bourne, I found it very friendly and welcoming. The staff were always on hand to answer questions or just to chat about my friend.
He came along in leaps and bounds and I am sure this was due to the excellent care and support he received. I would highly recommend The Cedars to family and friends.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been in the wonderful care of this home since May 2017. His life has changed for the better! They involve him in all the activities which is amazing. Nothing is too much trouble and I feel so much better as I was my dad's carer. I was very nervous about him coming in but I needn't of worried. I personally feel that this is my second home as I can come and go as I please and always made to feel welcome.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is always a lovely atmosphere at The Cedars. You walk through the door and immediately feel at ease. Staff are very welcoming and someone is always available to sort out any problems or answer any questions. My mother moved there in May and has settled in well. Again the staff were all very helpful during the transition period which helped the move go smoothly.
She loves the food and there are plenty of activities and outings for her to take part in. We are also kept well informed by phone if an issue arises. We recently attended a garden party there with Mum which was a very pleasant afternoon. We would certainly recommend The Cedars to anyone who was looking for a placement in the Bourne area.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

One of my best friends father has been in The Cedars for a short while and when I visited him I could not believe the change I saw in him. He said he felt like a new man and I told him he looked liked one! Everybody is so friendly. The other residents were chatting and laughing it was a pleasurable afternoon to witness. And to make things better the afternoon tea trolley arrived packed full of homemade scones and cakes. I was offered some and I thought it would be rude not to! The cake and scone I had were defiantly home made and very tasty. A lovely happy caring home.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was admitted to the Cedars from hospital in March 2017. She was confused and was very dispirited and depressed. She was treated with care and compassion and gradually has improved beyond all my hopes. She enjoys chatting with the staff and other residents and knows all their names and histories.
She enjoys the daily activities and was amazed and flattered by the attention and fun that occurred on her birthday. I and my family are delighted and would not hesitate to recommend The Cedars to anyone. We were so lucky that a room was available just at the time we needed it.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at The Cedars for the last six months- she hates it but would hate anywhere. The care from the nursing staff and care team is second to none. They all really care from dressing her in her own clothes to giving out medication. The staff are all so friendly and are dedicated to their jobs. I would recommend The Cedars to anyone for long or short care. It's lovely to see the same faces when I visit on a regular basis.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

When I moved into The Cedars Care Home I was very poorly. The care that I have received from all the staff has been excellent and I am so much better now. The home and facilities are wonderful. I love the companionship and having people around me. There are a variety of activities to choose from. I am very happy here. Staff are very respectful and kind.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

200 words are not enough to describe The Cedars.
The care my mum has and is receiving goes far beyond expectations.
When she was first admitted last year with 'end of life care' and no one was expecting her to survive until now.
Words cannot describe, the staff, from the cleaners right up to the top, they deserve more thanks and praise than I will ever be able to give, for giving me my mum back. However long that will be for.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our relative was admitted to The Cedars with stage 4 terminal cancer. She was cared with diligence and with respect. Her final days were made as comfortable as possible. We were treated with kindness and compassion.

How likely would you be to recommend The Cedars Care Home (Bourne)? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Good

I've been going to The Cedars Care Home (Bourne) for many years now through work and to see my mother-in-law. The staff always have a friendly smile and always a hello waiting for you. The rooms are spotless and clean, the communal room also spotless. Relatives always welcome and residents always seem happy and they have regular entertainment for residents. Booking my room in advance :)

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I have been going to the care home for about 5 years and always find the home nice and clean and tidy. Always get a nice welcome by all the members of staff and nothing is too much trouble. The staff also do activities and get residents to mix which I think is also nice so the people are never lonely. They also take residents out on trips with family members which is also good. I cannot give this home enough praise the staff and all members, even the residents are brilliant. My daughter and family are looking forward to putting me in there when the time comes.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When faced with having to find a home for a parent with a life limiting condition, I felt completely out of my depth, but from the first welcome and meeting at The Cedars, I was given the assurance that I had chosen the right caring environment for my father. He settled in well and felt very happy and contented. The care was first class and everyone so helpful and friendly. A lovely home.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother required nursing care due to her many medical problems and health deterioration. She was lovingly cared for by the excellent team at this care home. They are very professional, supportive and above all, compassionate. The facilities on offer are comfortable and the atmosphere is welcoming and homely. I would highly recommend this home.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father spent time at The Cedars after he was diagnosed with a terminal illness. The staff cared for him very well. All of the family felt supported at every stage. He was treated with dignity and respect, nothing was too much trouble. A lovely home full of warmth and sincerity. I would highly recommend it to anyone.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandad didn't want to go into a home. He was fiercely independent but when he had a stroke and required full-time care, we had to look around for the most appropriate home. The family made a unanimous decision and chose The Cedars, not only for the excellent homely facilities but for the honest, open and outstanding care of my granddad and the whole family. This is a fantastic home who has a well led fantastic team, grandad settled in well, he felt involved, included and happy.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Cedars was recommended to my family when we had to find a care home for my nan who became too poorly to stay at home. From the moment we walked through the door we knew we had chosen the right home for nan. Everyone was so welcoming, nan received exemplary care and attention.
She was made to feel very special. I would highly recommend this wonderful home to anybody for their compassionate, considerate care and attention to detail.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the enquiry to my father moving into The Cedars we were guided and supported by a very professional team. From the comfortable surroundings to the excellent care, across all departments, the service has been first class.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Thank you for being so helpful.
A beautiful home and garden. Everyone is so friendly. I cannot fault anything.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My very ill husband has been cared for in the above home. The care has been amazing we are spoken to by staff when we come in and when attending to my husband. He is spotlessly clean and well cared for. The building is clean and welcoming, we have been given time when needed privacy when needed and the staff have taken time to get to know my husband and responded to his needs. He is fed, fluids given, turned regularly etc etc he is very comfortable and secure there and treated very well.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I cannot praise too highly the care provided for my mother at The Cedars. All the staff come over as being genuine, caring and patient. They brighten up my mums day and mum regularly mentions the fact that she feels that she is being "treated like royalty". The increased social interaction is hugely beneficial for my mums dementia, and she is quite simply blossoming as a result of the good quality catering, warmth, care and security. Her rooms is bright and airy with a lovely view and even after five weeks she very much considers this to be her "safe" home.

How likely would you be to recommend The Cedars Care Home (Bourne)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

Helen

Helen Brewster

Job Title: Home Manager

Description:

My name is Helen and I am the Matron and Home Manager of The Cedars. I have more than 30 years’ experience in delivering clinical and managerial care, and I am committed to providing a quality service to my residents, personally and by my team.

As the Manager of The Cedars I would like to emphasise our commitment to making the move into our Home, not as a reluctant option or last resort, but as a positive lifestyle choice. This allows our residents to thrive and take an active part in life within our Home and the local community.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Cedars Care Home (Bourne)