Eastholme Nursing Home

My mum has been in Eastholme since being discharged from Hospital in April. All of the staff have been extremely supportive through a difficult time. Everyone is very welcoming and caring. I couldn't have wished for a better place to look after my mum.

This is my second review as my mum just passed away after 16 weeks of Care and nursing at Eastholme Nursing Home. Our family would strongly recommend Eastholme because of the wonderful Staff there. We were visiting every day at completely varied times and once overnight. Every single member of staff that we encountered was friendly, compassionate, loving, attentive, caring and professional but with a human side and sense of humour. Mum was totally bedridden but they made sure she was happy, clean and fed. They would have a laugh with her and she soon relaxed and was happy there. Nothing was too much trouble and they were there for the family too. On every visit we were asked if we would like a drink by multiple members of staff and told to press the call button if we needed anything. They always showed respect, asked the residents permission and explained what they were going to do. If you are in need of Care for a loved one, Eastholme will look after them like family.

I thank you all for taking care of my 94 year old dad!

I just wanted to thank the Eastholme team for their support throughout my grandmother's short time with them, and their continued support following her death. It bought me and my brother a great deal of comfort knowing she was being looked after by people who showed her nothing but dignity, compassion and respect, right till the very end. The team ensured my grandmother was beautifully prepared to rest and have showed us nothing but compassion and support during this difficult time. The team are an absolute credit to the care sector and I cannot thank them enough.

Would recommend without hesitation.

We are very happy the way my mum is looked after and cared for. The staff are helpful, kind cheerful and caring. We know mum is in good capable hands.

All the staff are friendly and caring, treating my wife with dignity and compassion. Accommodation is comfortable but not luxurious although the fabric could do with some local refurbishment in certain areas. Furniture is basic but functional. Visitors are welcomed.

In the two and a half months that my mum has been resident at Eastholme I have been totally happy with the care she has been receiving. The staff are very considerate and friendly in their approach. My regular visits are always welcomed and I am informed of any changes by phone call in between visits if necessary. I could definitely recommend this nursing home!

We are so fortunate that our mum lives in this care home, and the staff are so kind. When we arrive to visit mum, it feels like we walk into a warm, loving and welcoming home. We are always kept up to date with any changes to mum's care. No matter how busy the staff are, the standard of care is always outstanding.

My aunt is very happy at Eastholme. The staff are wonderful and very kind, nothing is too much trouble for them. They are always happy and willing to help. My aunt is always very well cared for and we know she is in the best place and getting the very best care possible. A huge thank you to all the staff at Eastholme.

Despite Mum being very difficult to manage Eastholme Care Home offered to take her in, providing reassurance to both Mum and her family that she would receive the care, compassion and love that she deserves. Well ten months on and I can say that the Eastholme team are brilliant, they are part of our family now and we theirs, nothing is too much trouble and Mum is indeed receiving all the care, love and attention she needs. We are free to visit anytime and we are kept fully informed of any problems, changes or developments as they occur. The home is always very clean and tidy with no smells, Mum is treated with respect in a happy, calm environment. I can't thank them enough but I can highly recommend them!

Excellent. Very caring and fun staff. Will bend over backwards to help residents and visitors alike. Would recommend to anyone. Hope when I'm in need of care, I get the chance to come in here. Eastholme is a first-class care home and first-class carers.

Fantastic care home! Staff are approachable and extremely caring, my Mum is having the best care and lives in a happy and stable situation. Great communication from management and staff about all aspects of mum's care and issues. Just wonderful, thank you!

I am very happy with the care that is received and the meals always love lovely and Dad says they are nice and he always has plenty of choices.

I have been visiting family for almost 3 years in Eastholme, all the staff are lovely, they are helpful. So pleased this is where my Mum and step dad are being cared for. Can't speak for other residents but my Mum and step dad are very happy. Lovely to see photographs being posted of the activities some get involved it too.

Caring, friendly staff. However, didn't seem to have time to spend with people. I was in the home on respite basis for rehab. Home very clean, no smells. Food is good. Pleased I'm back home. Management not visible - no idea who they were.

My mum has been a resident for seven years. I cannot praise the staff enough, they treat Mum with kindness, dignity, and as if she were their own family. My mum clearly loves them all, you can see her eyes light up when they come in. She is well cared for both physically and mentally. Thank you to all the staff for their dedicated care.

All the staff were courteous and hopeful. Nothing was too much trouble for them to help. Staff made me feel at ease during my short stay.

Dementia changes people and all the team who work at Eastholme got to know my father-in-law and they changed with him, every step of his journey. They care about him, night and day. They welcome any way to make his life more comfortable. We are always welcome too, the door is always open. I am grateful for their high standards and their patience.

My mother has been a resident in Eastholme for 5 years. I visit approximately 4 times a week. The home is well managed and kept very clean. The staff are caring and polite. Any issue or concern/question I have raised has been addressed speedily and satisfactorily. My only concern is I feel there should be a member of staff in the communal areas at all times where possible.