Eastholme Nursing Home

74/75 South Park, Lincoln LN5 8ES
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9.9 23 Reviews
  • Eastholme Nursing Home, Lincoln
Eastholme Nursing Home employs an experienced team of professionals who are thoroughly skilled and resourced in complex needs like dementia.

The provider looks to combine dignified care with support for a satisfying daily lifestyle, encouraging residents to be active and pursue their own interests.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • Self-Funded Nursing Care: £1000 – £1300
  • Self-Funded Nursing Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1300

Our fees vary depending on whether you would like an En-suite room, and your level of needs.

These prices are only a guideline, please contact Eastholme Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Toni Harris (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • You are welcome to visit your family members at your convenience during the days. Always open for visitors.

Parking

  • Parking available on site or ample parking off road

Total of 23, showing 1-20
9.9

Eastholme Nursing Home has a Review Score of 9.9 (9.885) out of 10, based on 11 reviews in the last 2 years. Over all time Eastholme Nursing Home has 23 reviews.

Overall Experience

  • 18
  • 4
  • 1
  • 0
  • 0

Date Published

23
11
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12
Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Eastholme following a fall and massive bleed on the brain that left her very confused and unsteady on her feet. She has been very well looked after by all staff at the home. They really care for their residents, spend time with them and make sure they are happy and feel loved.
The activity
programme allows residents to get out and about as well as taking part in a range arts and crafts. Residents can also meet four legged friends who come to visit as well as taking part in the occasional singalong!
Food is also good and the chef will go round in the morning to see what residents would like for lunch and dinner, which is thoughtful.
The staff at Eastholme have also been a massive support to us as a family, navigating this new normal. They are genuinely kind and have been there for us when events have been challenging - even inviting me to have Christmas lunch with mum.
Would recommend without hesitation.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you so much for your kind words.I am really proud of my whole staff team for their kind and caring attitudes. We were happy to help and support you as a family and we aim to continue providing this kind of support to all.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy the way my mum is looked after and cared for. The staff are helpful, kind cheerful and caring. We know mum is in good capable hands.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you for your very kind words. Our staff always aim to be kind and caring.

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Overall Experience  Overall Experience 5.0 out of 5

In the two and a half months that my mum has been resident at Eastholme I have been totally happy with the care she has been receiving. The staff are very considerate and friendly in their approach. My regular visits are always welcomed and I am informed of any changes by phone call in between visits
if necessary. I could definitely recommend this nursing home!

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you very much for your kind words, I will pass this lovely message on to my staff.

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Overall Experience  Overall Experience 4.0 out of 5

All the staff are friendly and caring, treating my wife with dignity and compassion. Accommodation is comfortable but not luxurious although the fabric could do with some local refurbishment in certain areas. Furniture is basic but functional. Visitors are welcomed.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you very much for your honesty and kind words, we continue to make any improvements we are able to.

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Overall Experience  Overall Experience 5.0 out of 5

We are so fortunate that our mum lives in this care home, and the staff are so kind. When we arrive to visit mum, it feels like we walk into a warm, loving and welcoming home. We are always kept up to date with any changes to mum's care. No matter how busy the staff are, the standard of care is always
outstanding.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you very much for this kind feedback. We always try our best to be kind and welcoming. I will pass your feedback on to my staff team.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt is very happy at Eastholme. The staff are wonderful and very kind, nothing is too much trouble for them. They are always happy and willing to help. My aunt is always very well cared for and we know she is in the best place and getting the very best care possible. A huge thank you to all the
staff at Eastholme.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you very much for this kind feedback, it is a pleasure to care for your aunt and I will pass this feedback on to my staff team.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has severe dementia, unable to walk, talk coherently or carry out any tasks for herself. Living in fear and confusion and regularly having frightening hallucinations. No longer able to cope alone but feeling guilty about handing day to day support to strangers. We needed help.
Despite Mum being
very difficult to manage Eastholme Care Home offered to take her in, providing reassurance to both Mum and her family that she would receive the care, compassion and love that she deserves. Well ten months on and I can say that the Eastholme team are brilliant, they are part of our family now and we theirs, nothing is too much trouble and Mum is indeed receiving all the care, love and attention she needs. We are free to visit anytime and we are kept fully informed of any problems, changes or developments as they occur. The home is always very clean and tidy with no smells, Mum is treated with respect in a happy, calm environment. I can't thank them enough but I can highly recommend them!

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you for this lovely feedback, I am happy that you think of our staff team as a family, as we too like to think of all of our relatives as our extended families. Your mum is a welcome addition to our home and we cannot thank you enough for putting your faith and trust in our home.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent. Very caring and fun staff. Will bend over backwards to help residents and visitors alike. Would recommend to anyone. Hope when I'm in need of care, I get the chance to come in here. Eastholme is a first-class care home and first-class carers.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you for this lovely feedback, as a staff team we try to make everyone's stay a good one and I am happy to hear that our staff team are happy to help our visitors, as well as residents.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home! Staff are approachable and extremely caring, my Mum is having the best care and lives in a happy and stable situation. Great communication from management and staff about all aspects of mum's care and issues. Just wonderful, thank you!

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you very much for this kind feedback, we try our hardest to make sure families are always involved in their loved ones care, this is lovely to hear.

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Overall Experience  Overall Experience 5.0 out of 5

I have had dealings with the care home for the last 3 years with 2 of my family members now in there. The staff are always lovely and friendly and nothing is too much trouble. My Dad said he would never go in a care home but when the time came he was happy to join his wife there. They take them out
into town for coffee and lunch and they do lots of activities and celebration days.
I am very happy with the care that is received and the meals always love lovely and Dad says they are nice and he always has plenty of choices.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you for this lovely feedback.It is a pleasure to look after your dad and step mum and I will make sure this feedback is passed on to all of my staff.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting family for almost 3 years in Eastholme, all the staff are lovely, they are helpful. So pleased this is where my Mum and step dad are being cared for. Can't speak for other residents but my Mum and step dad are very happy. Lovely to see photographs being posted of the activities
some get involved it too.

Reply from Toni Harris, Home Manager at Eastholme Nursing Home

Thank you for this lovely feedback.We are really happy that your mum and step dad are happy here. I will pass on your feedback to all of my staff team.

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Overall Experience  Overall Experience 3.0 out of 5

Caring, friendly staff. However, didn't seem to have time to spend with people. I was in the home on respite basis for rehab. Home very clean, no smells. Food is good. Pleased I'm back home. Management not visible - no idea who they were.

Reply from Jacqui Haynes, Home Manager at Eastholme Nursing Home

I am sorry that you did not enjoy your stay at Eastholme. My staff do all that they can to ensure your stay is a good one. I am, however, glad that we were able to help you with your journey back home. Unfortunately, during your stay here, I was on compassionate leave, however, my deputy was here and hopefully visible.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for seven years. I cannot praise the staff enough, they treat Mum with kindness, dignity, and as if she were their own family. My mum clearly loves them all, you can see her eyes light up when they come in. She is well cared for both physically and mentally. Thank you to all
the staff for their dedicated care.

Reply from Jacqui Haynes, Home Manager at Eastholme Nursing Home

Dear Sharon, On behalf of my staff, thank you for your kind comments.

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Overall Experience  Overall Experience 4.0 out of 5

All the staff were courteous and hopeful. Nothing was too much trouble for them to help. Staff made me feel at ease during my short stay.

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Overall Experience  Overall Experience 5.0 out of 5

Dementia changes people and all the team who work at Eastholme got to know my father-in-law and they changed with him, every step of his journey. They care about him, night and day. They welcome any way to make his life more comfortable. We are always welcome too, the door is always open. I am grateful
for their high standards and their patience.

Reply from Jacqui Haynes, Home Manager at Eastholme Nursing Home

We are extremely grateful for your kind words. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Eastholme for 5 years. I visit approximately 4 times a week. The home is well managed and kept very clean. The staff are caring and polite. Any issue or concern/question I have raised has been addressed speedily and satisfactorily. My only concern is I feel there should
be a member of staff in the communal areas at all times where possible.

Reply from Jacqui Haynes, Home Manager at Eastholme Nursing Home

Thank you for your well-received comments. Where possible, I will ensure that a staff member is available for the communal area.

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Overall Experience  Overall Experience 5.0 out of 5

Nursing staff absolutely super. Everybody really nice and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was in the home as a short stay from leaving the hospital. It was lovely, the staff were kind and the place had a gentle feel. It was warm and he was cared for well. Management were visible - the place flowed through with ease. It was well run.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was referred here for transitional care, until she recovered the use of her legs. Everyone was very kind, helpful, obliging and respectful to mum. They all will miss all the carers now she is home. I would most definitely recommend Eastholme Nursing Home to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

My husband was well looked after her during his stay. The staff were very friendly, attentive and considerate to his needs.

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Eastholme Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.885 for Eastholme Nursing Home is calculated as follows: ( (116 Excellents x 5) + (15 Goods x 4) ) ÷ 131 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eastholme Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about Eastholme Nursing Home

What types of Care is Eastholme Nursing Home registered for?

Older Person Care, Dementia, Eating Disorders, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eastholme Nursing Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Eastholme Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eastholme Nursing Home to the centre of Lincoln?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastholme Nursing Home to verify any information. View our terms and conditions. Eastholme Nursing Home has an Enhanced Service - more info.