Care Homes Owned by Care For Your Life Ltd

My mum has been in Eastholme since being discharged from Hospital in April. All of the staff have been extremely supportive through a difficult time. Everyone is very welcoming and caring. I couldn't have wished for a better place to look after my mum.

The first experience of a care home as an inmate for rehab, it was superb. 90% of the staff were attentive, kind and considerate to ensure dignity + comfort were paramount. I had 1 issue with a member of staff that I put down to their dislike of me. The situation was managed in house.

This is a good home the only thing that spoils it is the carpet in the corridors They are stained and not nice to look at the cleaners keep the rest of the care home very clean and they do the best with the corridors but it spoils it all as its the first thing you see.

Our mum had been with you for nearly 6 years. She arrived during covid and was looked after well. Once we were allowed in to visit we were welcomed, nothing was too much trouble for mum. All questions we asked were answered well and I always felt mum was cared for. The home has a happy feeling when you arrive. Mum enjoyed her food there, loved her activities especially quizes and bingo. In her last few months we had mum dignity and respect were always given. Thank you from all the family

I had several issues with meals - though always pleasant - quite often got wrong one and some staff unhelpful when couldn't eat alternative.

I would just like to say a big thankyou to all the staff for being so nice & friendly it was like being at home everybody was fantastic would recommend anybody to stay here

Couldn't do enough for me, bent over backwards. Superb service, food was good but too much and they have a bathroom- very busy, cannot praise enough. Some staff go beyond.

I fell and broke my hip at home and was taken by ambulance to the hospital, where I was operated on and spent a week recovering. I chose to stay at The Grosvenor Hall Care Home for my rehabilitation. The care that I received here was excellent, and the staff were all very attentive, kind and empathetic. Thank you all very much.

Well looked after. Staff friendly. Would recommend.

The buzzers for someone needing some help are going constantly and it often appears as if it's ignored without any idea as to the problem. Physio is very hit and miss considering you are in for intensive physio and more days than not are even a no show.

Perfect home to suit my mother-in-law needs. Staff very good with her and she has settled well. She loves Jill and all the entertaining she does. She also loves lots of other care staff members, food, care, laundry and other aspects of the home are good for mum.

Your staff are the very best I have ever known, they are so friendly carers and can't do enough for my welfare I will give all of them 100% no matter what time I have needed help they come with a brilliant smile. All the very best to all I have had the pleasure to know.

This is my second review as my mum just passed away after 16 weeks of Care and nursing at Eastholme Nursing Home. Our family would strongly recommend Eastholme because of the wonderful Staff there. We were visiting every day at completely varied times and once overnight. Every single member of staff that we encountered was friendly, compassionate, loving, attentive, caring and professional but with a human side and sense of humour. Mum was totally bedridden but they made sure she was happy, clean and fed. They would have a laugh with her and she soon relaxed and was happy there. Nothing was too much trouble and they were there for the family too. On every visit we were asked if we would like a drink by multiple members of staff and told to press the call button if we needed anything. They always showed respect, asked the residents permission and explained what they were going to do. If you are in need of Care for a loved one, Eastholme will look after them like family.

I thank you all for taking care of my 94 year old dad!

Having regularly visited my mother at Fairhaven over the last 3 years I am always struck how friendly and personal the service is. It is really home from home and everyone is treated as an individual with great respect and kindness. There seem to be constant efforts to brighten and enrich the days for the residents and any little event warrants a celebration to be enjoyed by all. Many of the staff have been here since I first started visiting and it seems a happy atmosphere, important for staff and residents alike. I am so glad we chose Fairhaven for Mum, she couldn't be in a better or more caring place

We were able to see how hard they all work to ensure the comfort, safety and dignity of residents and are grateful for how much they liked and looked after Mum.

My mum has lived at Fairhaven for several years. I visit regularly and my sister visits daily. My mum is happy and content and always praising the staff saying how wonderful they are and how well she is cared for. The food always looks appetising and the staff are always very welcoming, offering us refreshments and homemade snacks when visiting. My mums room always feels warm and Cozy. She likes the warm Cozy environment. The manager is always available on site and is friendly, accommodating, and empathetic. I have built a posetive close relationship with Fairhaven staff and the manager. I feel my mums needs are well met. Well done Fairhaven.

Overall I'm very pleased with the care my mum is getting and feel at ease she is in safe hands. Whilst mum is recovering from a broken ankle she has been well looked after and mostly at ease in her room.

This was my first stay in a care home, while I was waiting for brain surgery to treat my condition. At the time, I was living with severe mobility problems, cognitive difficulties and incontinence. I was also frightened and overwhelmed. From the moment I arrived at Grosvenor Hall Care Home the team made me feel genuinely welcome. Although my days were long and I was often confined to my bed, I never felt forgotten or alone. Staff came by regularly, not just to provide care, but to check on me, reassure me and offer comfort. Those small human moments meant more than they may realise. The team showed patience, kindness and dignity at all times even when my needs were complex and fluctuating. They treated me as a person not a condition. I am deeply grateful everyone at Grosvenor Hall for their compassion, professionalism and warmth during a very vulnerable time in my life. Their care made a difficult person far more bearable and I will always remember their kindness. Thank you.

I just wanted to thank the Eastholme team for their support throughout my grandmother's short time with them, and their continued support following her death. It bought me and my brother a great deal of comfort knowing she was being looked after by people who showed her nothing but dignity, compassion and respect, right till the very end. The team ensured my grandmother was beautifully prepared to rest and have showed us nothing but compassion and support during this difficult time. The team are an absolute credit to the care sector and I cannot thank them enough.