The Fountains Care Centre

Happy with the care for my father at home, the staff is helpful and tries to give good care services. My father is happy with the food and the amount. Always tea and coffee available for him and for use who visit. When Father has had health problems staff have been on the ball to deal with it.

I have been at the Fountains Care Centre for the last three weeks for a four-week respite, I can't fault the Fountains. The food, the care and the cleanliness is of high standard everyone is always friendly and happy to help this would be my first choice if I had to come back for my permanent residence.

My mum recently moved into the Fountains Care Home and I honestly could not be happier. The staff from the lovely manager to the staff members who I now know by name and the cook are just such kind and caring people, the handyman is very helpful and always on hand. I could not be happier it has made what was from the offset a very difficult decision to make, the very best one for my mum. She is so settled and content. I have been able to turn her room into her room, surrounded by her special bits and pieces from her home to turn it into what mum calls a cosy place. So in conclusion, I am I would honestly say a very happy daughter with a very settled happy mum.

My husband was a resident at The Fountains Care Home for over five years and was looked after with care, patience and kindness. He enjoyed the activities very much especially visits from the village playgroup children. He also enjoyed games and visits from animals. In good weather, he liked to be in the courtyard garden and took great pleasure in feeding the birds.

My sister has been a resident for 4+ years. She seems happy and contented in the home and has had no complaints that I am aware of. If she had, I am certain she would let me know when I visit. The staff are always helpful and friendly and are very caring towards my sister.

I wish I had taken pictures of how bad this place was. As we waited over twenty minutes for a staff member to acknowledge my Dad being admitted for the first time in a care home. We counted the cobwebs and noted the broken handles on the dishevelled cabinet. When we eventually were let through to see where Dad would stay it got worse. The carpet was dirty, the window was tiny, signs of leaks on the ceiling, and the bed lining was worse than secondhand. In floods of tears, I walked Dad straight out of there. This place needs to be closed and a complete renovation.

My mother went in after a spell in hospital and needed palliative care. The staff are excellent, the home - wonderful. It made my mother's last few days with us very pleasant.

A happy welcoming visit. It was wonderful to see my mam on several visits smiling, laughing and joining in with the activities, from bowling to joining in a parachute game with local nursery children who attend regularly to see their friends. On one occasion we wanted to do an afternoon tea. This was no problem, with a nice sunny room looking out onto the garden, so we could relax, have tea, a game of scrabble - normal family activities. Brilliant!

Don't be put off if you think some dining rooms a little dowdy - what really matters is the caring staff who look after the varied needs of the residents. The nurse we met clearly leads a very good team.

We chose The Fountains when we found ourselves in urgent need of care for my elderly parents. The team there couldn't have been more helpful and accommodating. My advice to anyone would be to look past the decor to the important things like quality of care not only for residents but also for the families. They work as a team at The Fountains and I would not hesitate to recommend them.

Mam was treated as an individual with care and thoughtfulness. As family we were encouraged to visit at times to suit us, nothing was a problem, we visit at different times and always find The Fountains Care Centre inviting and clean with a warm and friendly atmosphere. Mam enjoys the activities and the lovely gardens with flowers and birds around, I would recommend The Fountains as I am happy that my mam is so well looked after.

Nothing is too much trouble for them. The activities are mentally and physically stimulating and enjoyable.

The Fountains is quite a "homely" care home and staff are friendly and considerate to residents needs. The new manager is very approachable, makes time to listen to any concerns and is open to suggestions. Mum has advanced Alzheimers and can be difficult at times but staff take this in their stride treating her with respect and dignity at all times. The home itself is a little old fashioned but this adds to its charm and comfort. The new manager has outlined to us changes she wishes to make which are all centred around the resident's comfort and wellbeing.

Overall my opinion on the home is a good one, I would recommend to others which I already do from word of mouth.

My mum has only been at Fountains a short time after moving from another home for various reasons. Already my mum looks cleaner, smells nice etc. She has a lovely room and from what I have seen so far the staff are very nice.

me on all aspects of her health and well being. I visit when I can and am always greeted with a smile and a cheery hello. It is nice to know that mum is in such good hands.

The staff were happy to show me around all areas prior to my husband's admission. I cannot find fault with the care my husband is receiving. Staff have no problem answering any queries I might have.

My mother in law was a resident at The Fountains for six years. During that time, no matter when I visited, I never saw anything but respect and kindness shown towards the residents from the staff.

Our experience from February this year, when my mother in law's dementia was well advanced, and following her breaking her hip, was to see their care go 'above and beyond' what we expected. We had agreed with the doctor that she should just be kept comfortable and stay in bed. However, the staff persevered in managing to get her up in a chair for several hours a day in the residents' lounge, even got her sitting at the table in the dining room, helping her to eat. She had a few more months of a reasonable quality of life.

We have no reservations in recommending The Fountains to others.

My mother has been a resident at The Fountains Care Home, Tetney near Grimsby for nearly 2 years since the death of my father. She has severe dementia, diabetes and other age-related medical problems. Her condition is managed extremely well and we are very happy with the overall care she receives. The staff are caring and friendly and Mum is very happy. She always looks clean and well cared for and has her hair done once a week. She enjoys the activities and is happy to participate. Her room is clean and comfortable and she enjoys sitting in one of the lounges with the other residents. The Fountains is always clean and welcoming and we can visit whenever we like without notice.

So happy with the care my aunt received. A great team of staff who were always respectful, kind, patient and professional. Everyone who works here contributes to making The Fountains feel so homely and I was always confident that my aunt received the best possible care at all times.