Holly Tree Lodge, Gainsborough, Lincolnshire
Holly Tree Lodge, Gainsborough, Lincolnshire
Holly Tree Lodge, Gainsborough, Lincolnshire

Holly Tree Lodge is a care home in the pretty award winning village of Scotton, Lincolnshire, which is within easy reach of Gainsborough and Scunthorpe. They offer a high standard of living and comfortable accommodation.

Qualified and experienced nurses are able to deliver a person centered individualized care package, by knowing and understanding residents’ needs and supporting their independence. Compassionate and dedicated carers are skilled in delivering a versatile range of personal care to people with medical and physical needs and also those with problems related to living with dementia. They are held in high regard by residents, families and medical professionals, which is demonstrated by written responses to Quality Assurance questionnaires. Staff ensure that residents receive a superior level of care and enjoy life in a strong community.

Holly Tree Lodge also features a separate specialized dementia care area, which has been carefully designed to bring comfort and familiarity to those living with dementia and experiencing memory loss. Temporary respite packages, starting from one day, are also available; this may be of assistance to members of the community who are also carers, to have a break or may provide a period of convalescence following hospitalization.

Owner: Staywood Ltd

Person in charge: Anne Atkinson (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Single Rooms: 35

Shared Rooms: 5

Rooms with ensuite WC: 16

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Holly Tree Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Holly Tree Lodge has a Review Score of 9.7 (9.708)

The Review Score of 9.7 (maximum of 10) for Holly Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Holly Tree Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Holly Tree Lodge is calculated as follows: ( (189 Excellents x 5) + (66 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 260 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Holly Tree Lodge is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 10 Reviews ÷ 9 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holly Tree Lodge?

  • Extremely LIKELY
    20
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holly Tree Lodge

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

My mother has lived at Holly Trees Lodge for the last 10 years. The friendliness, care and loves has been consistent throughout her stay. The warmth in which the staff cared for her has been excellent.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 19 Oct 2017:

Thank you for taking the time to submit a review and for your kind comments which will be passed on to the team.

Holly Tree Lodge is an excellent care home providing excellent care for its residents. Staff are happy in their work and are very caring. They all take the time to get to know the residents which I feel is essential for providing good, appropriate care. They are happy to answer relatives' enquiries and questions, although at first needed some prompting to provide updates. Overall we are very happy with the care provided to our father.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 07 Aug 2017:

Thank you for taking the time to submit a review, all of your comments have been passed on to the team.

My wife was admitted to the home following 5 months in 4 hospitals. She has two brain operations and meningitis. She has found the home to be a blessed relief with wonderful staff who are caring and patient. The food is great and the home is clean and welcoming. The relief to myself is that my wife is happy and safe in Holly Tree Lodge is immense.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 30 Jun 2017:

Thank you for taking the time to send in this review, I will pass your very kind comments to the team.

Very happy at Holly Tree Lodge.

How likely would you be to recommend Holly Tree Lodge? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 12 May 2017:

Thank you for taking the time to submit a review.

Excellent!

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 12 May 2017:

Thank you for taking the time to submit a review.

We are very pleased with the care at Holly Tree Lodge all the staff are well trained and always happy to help with questions etc. There is always a good selection of meals. I can't praise the staff enough for all they do for the residents and also their families.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 30 Jan 2017:

Thank you for your comments, they will be passed onto the team.

My mother was resident at this home for nearly seven years until her recent death. She was loved and cared for with dignity by all the staff. I consider it to be the best care home she could have gone to in England.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 01 Dec 2016:

Thank you for taking the time to submit a review at such a difficult time, the whole team appreciate your very kind comments.

My husband was only in Holy Tree Lodge for one week, but was given compassionate, tender loving care before he died. My family and I couldn't have chosen a better place for him to spend his last few days.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 30 Nov 2016:

Thank you so much for taking the time to write this review and especially at this very difficult time. Your kind comments will be passed on to the team.

Holly Tree Lodge is a wonderful and homely care home, as soon as you walk in the doors there is a lovely and calm atmosphere. The staff are all lovely, kind and caring and nothing is too much trouble for them. They treat my mum with great respect and they have been so welcoming to her and all of her family and friends that visit. I feel so relieved that my mum is at Holly Tree Lodge as I can relax knowing she is getting the best care.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 30 Jan 2017:

Thank you for taking the time to submit a review, your kind comments will be passed onto the team.

Having had my Grandma stay at the home for a few years, I feel that she received the best care than other homes I have visited. The staff treated her like a friend, an individual and not just a number. She always had what she wanted/needed. It smelt nice and not bad like other places. Lovely location with a view of the church and trees, it was nice to take my Grandma outside to look at the garden they had. Was a great atmosphere, staff were smiling and nice and friendly.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 24 Nov 2016:

Thank you for taking the time to write a review and for your very kind comments.

Holly Tree Lodge home in Scotton has provided excellent care to my grandmother. The emphasis on care has been outstanding and the staff are superb. Knowing that my nan was in good hands and being cared for properly has given me huge comfort over the years during which she has lived at Holly Tree Lodge. The staff treated her with love and respect and genuine compassion for which I will always be grateful.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 22 Nov 2016:

Thank you for your kind comments, these will be passed to the team.

Mum first went to Holly Tree Lodge for the day care and was a resident for about six weeks before she died in September 2016. As a family, we all think the staff are kind, caring, considerate and give residents as much attention as possible. If a relative has to go into care then Holly Tree Lodge, with its light, spacious and clean rooms in a garden setting, has to be along the better homes. The food is excellent too. All you want is for your loved one to feel secure, be happy and comfortable. Holly Tree Lodge provides that.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 14 Oct 2016:

Thank you for your positive comments, these will be appreciated by the team.

A very caring, dedicated staff team who always put the welfare of residents and relatives first. The care was person centred. The home is very airy, bright and exceptionally clean. Food is "mouth-watering" and cooked on the premises from fresh ingredients. Residents are always given a choice of menu.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 03 Oct 2016:

Thank you for taking the time to submit a review, it is very much appreciated by the team.

I believe the standards have fallen slightly probably due to the shortage of staff.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Anne Atkinson at Holly Tree Lodge responded to this review on 29 Jul 2016:

It is disappointing to read that you feel our standards have fallen, the Manager will discuss this with you personally at the earliest opportunity.

My mum has now been a resident for approx: 18 months. She is very settled in her surroundings. The staff are very attentive and patient. My mum has all her needs catered for. There is always a good choice of food no matter what time of day or night it is. Prior to being in Holly Tree, my mum was a resident in another care home, I wish we had moved her sooner to Holly Tree. It is how a care home should be.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 29 Jul 2016:

Thank you for taking the time to submit a review. Your comments are appreciated and will be passed on to the team.

My sister has been in Holly Tree Lodge for 4 years now after having a stroke. She is unable to speak, eat or move much and has been so well cared for at Holly Tree all this time. She is always beautifully clean at all times and has never had a bed sore or anything. She is now on oxygen all the time which they deal with no problem. We have always been able to visit at anytime and I would recommend Holly Tree Lodge to anyone.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 29 Jul 2016:

Thank you for your comments which will be passed on to the team.

My mum has lived at Holly Tree for about 18 months now, and I can say that the standard of care she has received has been excellent. The building itself is nice and homely, and is in very nice grounds. The main thing about it though is the staff. They are all very friendly yet professional, and show a great deal of patience with some quite demanding residents. The food seems good, the place is very clean (it never smells like a care home), and the standard of medical supervision/care is first class.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 08 Jul 2016:

Thank you for taking the time to submit a review, your comments are appreciated.

My mother has been here for 18 months now and the care she has is excellent. The staff are very pleasant and understanding and we can have peace of mind knowing that she is being well cared for.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Care home situated in peaceful and pleasant surroundings. We found the care provided for my grandmother to be of a good standard. The staff are all very helpful and attentive with very good communication skills especially the manager and senior staff.

How likely would you be to recommend Holly Tree Lodge? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 17 Feb 2016:

Thank you for taking the time to review the Home. All comments are appreciated by the whole team.

My father came to live at Holly Tree Lodge in 2013. He had dementia arising from a stroke. My mother has also died recently. Throughout his time at Holly Tree Lodge he was offered the best possible care. The staff were caring, thoughtful and supportive. His dignity was always respected, despite his sometimes challenging behaviour. He was always kept clean and smart and he enjoyed the food provided.
Staff always kept us informed about his medical conditions and involved us in his care plan. We often saw staff sitting with the residents, chatting and engaging them. He very much enjoyed the activities provided, particularity singing, but he also enjoyed the pet visits. The home was always spotlessly clean, pleasantly decorated and without unpleasant odours.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 06 Jan 2016:

Thank you for taking the time to write a review, it is appreciated by all of the team.

My dad is very happy and settled at Holly Tree Lodge.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 06 Jan 2016:

The team at Holly Tree Lodge appreciates that you have taken the time to submit a review.

I would highly recommend Holly Tree Lodge all the staff are so caring and compassionate and the whole atmosphere within the home is friendly and welcoming. My mother was a resident in three care homes over the last 5 years and suffered some bad experiences in two other homes, I just wish she could of spent her whole time at this home as I believe this would of prolonged her life and given her quality of life. I highly recommend Holly Tree Lodge.

How likely would you be to recommend Holly Tree Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Atkinson, Manager at Holly Tree Lodge responded to this review on 02 Dec 2015:

Thank you very much for taking the time to review Holly Tree Lodge, your kind comments are appreciated by the whole team.

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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