Homer Lodge Care Centre

My mother was admitted to the transition floor after falling and breaking her shoulder. She received physiotherapy during her 13-day stay. The care given by the care home manager and the care manager was above and beyond. They were empathetic and went to great lengths to secure correct medication for my mother. They were always willing to discuss her care and keep me informed of developments.

I cannot speak highly enough of the whole team at Homer Lodge. My grandma was a resident here for the last 6 months of her life and they made that time very special for her. From the brilliant food to the extensive range of activities, encouragement to get involved and comfortable surroundings. The care was exceptional, particularly in the final few weeks. The whole team showed genuine care and affection towards my grandma, whilst also providing support to us as a family. A heartfelt thank you for everything you did for her, it will never be forgotten.

My friend came to Homer Lodge after another fall and a visit to hospital. He was put onto palliative care shortly after arriving. He sadly passed away thereafter. The staff were absolutely amazing. They treated him with the utmost dignity and respect. They were so caring towards me too. Would thoroughly recommend.

A huge thank you to the wonderful staff who provided excellent, kind and loving palliative care to my mum. Everyone was so supportive - they took time to get to know my mum and were so lovely with her. Thank you from the bottom of my heart. To know my mum was in such safe hands during the last weeks of her life made such a difference to us as a family.

The cleanliness, outstanding cooking (all done on-site in their own kitchen and high-quality fresh food, changes daily with excellent chefs) are all high quality along with the entertainment, warmth and management and housekeeping, but the most outstanding feature is the care. The genuine affection, love, care and attention shown to my mum since her arrival in June '23 has been exemplary.

Perhaps one suggestion would be to have a checklist in patient rooms that includes even the basics as we realised her teeth were not cleaned for a few days.

From the senior management down, standards in my opinion are top-notch.

All staff were extremely kind and considerate, the accommodation was good, the food was good, well cooked and presented, the care workers were all very knowledgeable and the physiotherapy department was excellent. I wish them well in the future, and have my full support too.

My husband was admitted to this far below standard Care Home. We can honestly say that the attention from the staff was brief and he had to wait a very long time when he called for attention of a personal nature. Personal hygiene of a morning was scanty and I had to attend to this myself. Most of the staff were pleasant but we felt needed more in-depth training to achieve the standard of care that they were expected to deliver. Communication was pretty much nonexistent. A complaint to the Area Manager took three days for a result and I had to ask for the outcome. My husband was not given the opportunity to explain his side and it was dismissed. He was mortified to have not been believed. The entire home is far from clean in all areas, which we found very distasteful and there was a very unpleasant odour throughout. I hope no one else has to suffer the way my husband did as it has had a very traumatic effect on his life. Needless to say, he is now home and happy with his loving family.

The staff took care of me on all matters. The food is good most of the time. Staff are mainly caring most of the time.

Homer Lodge Care Centre staff have looked after my husband with kindness and respect. They are a very friendly team, mostly young people who are a credit to their generation. The more mature staff have also treated us as a family visiting Homer Lodge with kindness and understanding. Well done each and every one of you.

Whenever I visited, which was days in the week or weekend the home was the clean, warm, and calming environment - staff friendly, caring and attentive to residents. Food, my mum loved the food. Mum loved the staff, having a laugh and banter together. It was a difficult decision to place Mum in a care home after a hip fracture. She went for respite care and stayed 18 months until she sadly passed away. I would recommend this care home heartily.

I came to Homer Lodge Care Centre on the 8th of February from hospital for rehabilitation after having influenza, on arriving to leaving on the 20th of March I have been very well looked after. The staff are all lovely and caring and treated me amazingly, nothing is too much trouble. The rooms are well-equipped and comfortable and the food is excellent. I will miss everyone and wish I could take them all home with me. The team are very hard working and should get the praise they deserve for the time and effort they put in.

Absolutely astounding care. Food exceptional. Spotlessly clean and nothing too much trouble. The manager runs a very good ship. Very grateful to all.

Poor standard of care, wouldn’t recommend to anyone.

The best thing I can say is that Dad was very happy there.

We didn’t have a choice where she went but if we did I would not have been in this awful place.

My father became a resident after having a serious fall in December 2018 after spending time in hospital, we were told he would receive physio by occupational health. This was very short-lived, there seems to be a lack of even chair exercises, also any type of craft activities as we live away from Lincoln and visit at various times and days, we have never seen any type of activities going on for the residents. As for the so-called garden, it's nothing more than a few plant pots with poorly kept plants and a slabbed area. I'm sorry to say I don't always find it a welcoming place, there are a few of the staff that go out of their way to be helpful.

I liked the staff; they were very good to me and looked after me very well.

I was in Homer Lodge from June 22nd to July 1st for rehabilitation after orthopaedic surgery on my arms. It was a strange but uplifting experience as all staff could not do enough to help me. They reassured and comforted when necessary.