Hunter's Creek

130 London Road, Boston PE21 7HB

Hunter's Creek is dedicated to care and accommodation without compromise, making the most of a skilled team and versatile living environment in order to achieve satisfying care packages.

The home is well-located for local amenities and community life, allowing staff to support independent living, while the interior itself is ideal for many nursing and residential care needs, including dementia care.

Residents can enjoy numerous interests and activities within a safe and comfortable environment, that loved ones will enjoy visiting and where traditional home cooking is enjoyed.

Group: Tanglewood Care Homes

Person in charge: Modupeola Adewuyi (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 91 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 91

Rooms with ensuite WC: 64

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Hunter's Creek: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 5.7 (maximum of 10) for Hunter's Creek is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Hunter's Creek in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.131 for Hunter's Creek is calculated as follows: ( (30 Excellents x 5) + (62 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.131

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.528 Points relating to the number of positive Reviews for Hunter's Creek is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 18.2 positive Reviews (91 registered maximum number of service users ÷ 5). 1 Reviews ÷ 18.2 Target = 0.055 , then divided by 2 = 0.028

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

5.7 Hunter's Creek has a Review Score of 5.7 (5.659) from 9 Reviews


Average Ratings

  • Excellent
    2
  • Good
    6
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hunter's Creek?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hunter's Creek

  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Staff appear very knowledgeable and can prevent fights occurring between Dementia patients and relatives. The only time I have witnessed violence was at dinner times when all the staff were busy taking patients back to their rooms and no staff were present in the dining room. Once the staff are aware, they are great at stopping it. The artwork on the walls is very stimulating for the Dementia patients and is a very good idea. Overall, one of the best care homes for Dementia all of the family has seen.

How likely would you be to recommend Hunter's Creek? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

My husband has been in Hunter's Creek nearly 3 years and has asked me to complete this on his behalf.
He is very happy with the treatment he has received and finds most of the staff very caring and helpful. The meals are first class and usually on time, with a variety of choice. Activities are good, but wishes there was some kind of activity at weekends, as not everybody wants to watch television or a DVD.
He does wish there was some transport - like there was at one time, to have visits to local garden centres or to Skegness for fish and ships!! Maybe something can be done about this.

How likely would you be to recommend Hunter's Creek? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

My mother-in-law has been at Hunters Creek for four years now, and in that time has been very well looked after. It is not just the physical care we are pleased with, but the activities for the residents provide mental stimulation. Although my mother-in-law is not always a willing participant, we are certain it has made a big difference to her quality of life.

How likely would you be to recommend Hunter's Creek? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

I visit my friend to do her hair most weeks. I always find the staff very friendly and caring. The home always looks clean and most important does not smell (odd times there has been a smell but that I know cannot be helped). The residents all seem happy and well looked after. I know several of them so therefore I chat to them in the communal areas. I love the fact that there's often people in to entertain which i know the residents love. I would be happy for any of my family to be cared for at Hunters Creek.

How likely would you be to recommend Hunter's Creek? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mother has been in the care home as a resident privately funded since October 2014, she enjoys the company but I know she is sometime disappointed by the food and feels more could be done for those residents that have full capacity and are somewhat independent. She appears happy. I would like to see them do trips out for those residents able to go (there are four homes in the group maybe a shared mini bus) I also feel it unfair that extra's have charges i.e escorts to hospital appointments. Value for money well it seems expensive at around £3,400 per month.

How likely would you be to recommend Hunter's Creek? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.1 out of 5

Adele Endersbee, PA to Directors at Hunter's Creek responded to this review on 18 Aug 2015:

We very much appreciate the time taken to share your experience with us by completing this review. We always value the comments we receive. We try where possible to constructively use this advice and information in order to improve the service provided. Any information received is shared with the Manager and staff involved in your relatives care.

Excellent caring staff who are always cheerful and smiling and ready to do all that is necessary to ensure comfort and wellbeing of the residents.

How likely would you be to recommend Hunter's Creek? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Hunter's Creek provides very good individual care for each residents needs. Care plans and daily details recorded in residents room for staff to read ensuring continuity. Comfortable rooms tailored to residents needs e.g. air mattresses. Attractive reception/sitting area with patio doors and outside seating for residents etc. Beautiful patio. Efficient, caring and knowledgeable receptionist. Nurses/manager always ready to discuss any issues. All staff treat residents with respect and are sensitive to their feelings and needs, caring for my mother very well.

How likely would you be to recommend Hunter's Creek? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

My husband is looked after very well, he has many health problems but his needs are well cared for by the care staff and management.

How likely would you be to recommend Hunter's Creek? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

As most places, the feeling you get about the home depends on who is working on the day, who is working there to earn a wage and who is passionate about their job. We have been when the home smells of urine when you walk in and the person we are visiting hasn't been offered a drink. We have been there other times and there has been no smell and the staff have been fantastic. When we went yesterday everyone was lovely and helpful. My relative is well looked after and in this day and age of abuse I have no fears. They are happy and for their age look well. The activities in the week are great but lack slightly at the weekend. They look after them on their birthdays and work with the family. I don't think any home ever replaces their own home, but when need 24 hour care, this offers a home in a new building which looks well looked after and has plenty of lounge and sofa areas to sit away from your room. My relative has never mentioned the food once which suggests it is good. The only down side, which isn't anything to do with the home it is a long way from where I live so I don't get to see my relative as much as I would like, so to see when a passionate carer is working and talking to her like a friend is lovely.

How likely would you be to recommend Hunter's Creek? Neither Unlikely or Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.7 out of 5

Adele Endersbee, PA to Directors at Hunter's Creek responded to this review on 18 Aug 2015:

Our vision is to provide the highest standards of care in homely, professionally managed Care Homes, ensuring our residents have a good quality of life whilst still enjoying their home comforts. We always value the comments we receive regarding our homes, as we are able to constructively use this advice and information to improve upon the service we provide.

Submit a Review for Hunter's Creek

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Hunter's Creek

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hunter's Creek