Hunter's Creek Nursing Home

130 London Road, Boston PE21 7HB
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9.3 56 Reviews
  • Hunter's Creek Nursing Home, Boston
Hunter's Creek is dedicated to care and accommodation without compromise, making the most of a skilled team and versatile living environment in order to achieve satisfying care packages.

The home is well-located for local amenities and community life, allowing staff to support independent living, while the interior itself is ideal for many nursing and residential care needs, including dementia care.

Residents can enjoy numerous interests and activities within a safe and comfortable environment, that loved ones will enjoy visiting and where traditional home cooking is enjoyed.
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Care Provided by Hunter's Creek Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rebecca Yeomans (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (89)

Hunter's Creek Nursing Home Reviews (56)

9.3

Hunter's Creek Nursing Home has a Review Score of 9.3 (9.288) out of 10, based on 23 reviews in the last 2 years.
Over all time Hunter's Creek Nursing Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hunter's Creek Nursing Home
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Total of 56, showing 41-56
Review from P F (Wife of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have placed a friend under the care of this home and later, my mother. I find the standard of this home to be above those of others I have visited. The staff are friendly and helpful and treat the residents kindly.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your review of Hunter's Creek. I will pass your comments on to the team, who will be delighted to read your thoughtful words, thank you!

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Review from M V (Wife of Resident) published on 31 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to the whole team at Hunter's Creek, Boston for the care and support you have given to my husband. The care my husband received was outstanding which is a testament to the management and staff at Hunter's Creek. Every member of staff treated him with such love,
compassion, respect and I can't thank you enough for this. My husband who had dementia was very happy there and thoroughly enjoyed the wonderful homemade food! There are no words to express how grateful me and my family are for all the hard work, love and care you gave him.
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Review from Gill S (Daughter of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in the home over 5 years now and has seen various management changes. The current management now seems to be more stable athough I do feel that they are short-staffed at times. My mother particularly enjoys the interaction with staff and the activities and has always complemented
the activities coordinator on her commitment to arranging things for the residents. I do feel that there is not so much entertainment now but understand that the current pandemic has affected this. I really feel that the home should offer more trips out as there are residents that would enjoy this and I know my mother, in particular, would. This very rarely occurs and I feel the homes as a group could/should purchase their own transport to facilitate this and add to the quality of life for residents (if they can build 2 new homes in the last 3 years they surely can afford this). The care appears good, staff are friendly and the home is always clean, rooms a little small. Would recommend it.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Hello Gill, thanks for your review of our Hunters Creek Care Home in Boston. We are pleased you are happy with the care at the home and will pass your comments on to the team. We also note your suggestions and will pass these on to the Manager and the Senior Team. We are always looking for ways to improve and although things are difficult now because of the global pandemic, there is good news on the horizon. Thank-you

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Review from J C (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely home, run on a shoestring. Only 7 carers for 91 rooms. Carers are either very good or very poor. One nurse can be very hostile, telling Mum she's not got any pain, she's putting it on. The last time Mum had fractured her shoulder in 2 places and spent 16 days in hospital. Manager is very good
and will act on any problems reported to her, but most residents are scared to report thing because it rebounds on them. Food, cleanliness and activities are very good.
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Review from G W (Sister of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has learning disabilities, so at times it can be difficult to understand him if he comes unsettled, due to him not listening and absorbing what he has been told. My brother has become very settled with the staff, and especially the manager. My brother's close friend died and we were concerned
about how my brother would react to the news, but with all the support from the staff and the manager, he has coped amazingly well. I must mention the cleaning staff/team, who have supported his too. It has helped my brother so much having the entertainments provided by the home, as the benefits enormously from this - the entertainments staff, in particular, are so supportive to my brother, it is so nice how they pass on how my brother has gained from different activities to the family too.
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Review from P S (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father is a resident at Hunter's Creek and I cannot fault the care he receives. During January he caught a cold virus and was quite ill. The staff contacted the doctor who visited quickly and they made sure he was comfortable and well-observed during his illness. Also, as he was in the RAF during
the war, they arranged for some local students to interview him and he enjoyed recounting some of his wartime experiences and also enjoyed showing them his uniform and pilot logbooks.
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Review from G L (Nephew of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is now bedridden and requires a lot of care and a special diet. When I visit, she is always clean and her room is tidy. She is regularly bathed and she is occasionally put in a special chair so she can sit with other residents. I have been in many care homes and believe this is one of the best.
I'm very pleased with the way my aunt is treated.
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Review from Debra L (Daughter-in-law of Resident) published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff appear very knowledgeable and can prevent fights occurring between Dementia patients and relatives. The only time I have witnessed violence was at dinner times when all the staff were busy taking patients back to their rooms and no staff were present in the dining room. Once the staff are aware,
they are great at stopping it. The artwork on the walls is very stimulating for the Dementia patients and is a very good idea. Overall, one of the best care homes for Dementia all of the family has seen.
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Review from J H (Wife of Resident) published on 29 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Hunter's Creek nearly 3 years and has asked me to complete this on his behalf.
He is very happy with the treatment he has received and finds most of the staff very caring and helpful. The meals are first class and usually on time, with a variety of choice. Activities are good,
but wishes there was some kind of activity at weekends, as not everybody wants to watch television or a DVD.
He does wish there was some transport - like there was at one time, to have visits to local garden centres or to Skegness for fish and ships!! Maybe something can be done about this.
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Review from Michael F (Son-in-law of Resident) published on 14 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has been at Hunters Creek for four years now, and in that time has been very well looked after. It is not just the physical care we are pleased with, but the activities for the residents provide mental stimulation. Although my mother-in-law is not always a willing participant, we are
certain it has made a big difference to her quality of life.
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Review from Sue P (Friend of Resident) published on 18 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend to do her hair most weeks. I always find the staff very friendly and caring. The home always looks clean and most important does not smell (odd times there has been a smell but that I know cannot be helped). The residents all seem happy and well looked after. I know several of them
so therefore I chat to them in the communal areas. I love the fact that there's often people in to entertain which i know the residents love. I would be happy for any of my family to be cared for at Hunters Creek.
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Review from Loretta T (Granddaughter of Resident) published on 18 August 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
As most places, the feeling you get about the home depends on who is working on the day, who is working there to earn a wage and who is passionate about their job. We have been when the home smells of urine when you walk in and the person we are visiting hasn't been offered a drink. We have been there
other times and there has been no smell and the staff have been fantastic. When we went yesterday everyone was lovely and helpful. My relative is well looked after and in this day and age of abuse I have no fears. They are happy and for their age look well. The activities in the week are great but lack slightly at the weekend. They look after them on their birthdays and work with the family. I don't think any home ever replaces their own home, but when need 24 hour care, this offers a home in a new building which looks well looked after and has plenty of lounge and sofa areas to sit away from your room. My relative has never mentioned the food once which suggests it is good. The only down side, which isn't anything to do with the home it is a long way from where I live so I don't get to see my relative as much as I would like, so to see when a passionate carer is working and talking to her like a friend is lovely.
Reply from Adele Endersbee, PA to Directors at Hunter's Creek Nursing Home

Our vision is to provide the highest standards of care in homely, professionally managed Care Homes, ensuring our residents have a good quality of life whilst still enjoying their home comforts. We always value the comments we receive regarding our homes, as we are able to constructively use this advice and information to improve upon the service we provide.

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Review from Gillian S (Daughter of Resident) published on 18 August 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been in the care home as a resident privately funded since October 2014, she enjoys the company but I know she is sometime disappointed by the food and feels more could be done for those residents that have full capacity and are somewhat independent. She appears happy. I would like to
see them do trips out for those residents able to go (there are four homes in the group maybe a shared mini bus) I also feel it unfair that extra's have charges i.e escorts to hospital appointments. Value for money well it seems expensive at around £3,400 per month.
Reply from Adele Endersbee, PA to Directors at Hunter's Creek Nursing Home

We very much appreciate the time taken to share your experience with us by completing this review. We always value the comments we receive. We try where possible to constructively use this advice and information in order to improve the service provided. Any information received is shared with the Manager and staff involved in your relatives care.

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Review from Clive P (Power of Attorney of Resident) published on 10 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent caring staff who are always cheerful and smiling and ready to do all that is necessary to ensure comfort and wellbeing of the residents.
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Review from Sheila W (Wife of Resident) published on 23 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is looked after very well, he has many health problems but his needs are well cared for by the care staff and management.
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Review from Elizabeth H (Daughter of Resident) published on 23 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hunter's Creek provides very good individual care for each residents needs. Care plans and daily details recorded in residents room for staff to read ensuring continuity. Comfortable rooms tailored to residents needs e.g. air mattresses. Attractive reception/sitting area with patio doors and outside
seating for residents etc. Beautiful patio. Efficient, caring and knowledgeable receptionist. Nurses/manager always ready to discuss any issues. All staff treat residents with respect and are sensitive to their feelings and needs, caring for my mother very well.
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Current Review Score: 9.3 (9.288)

Overview of Review Score

The Review Score of 9.3 (9.288) out of 10 for Hunter's Creek Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.288 for Hunter's Creek Nursing Home is calculated as follows: ( (169 Excellents x 5) + (51 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) + (24 Very Poors x 1) ) ÷ 264 Ratings = 4.288
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hunter's Creek Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (10)

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Edgars Rezanovs

Job Title: Residential Care Manager Joined: 2021

“I often ask myself, Why do I do what I do? And the answer deep in my heart always says: To be successful is to be helpful, caring and constructive, to make everything and everyone you touch a little bit better."

Georgina

Georgina Naraidoo

Job Title: Home Administrator Joined: 2023

"In 2008 when my father got very ill, his last few days were spent at Hunters Creek Nursing Home. I saw the wonderful care he received and knew that I wanted to work in an industry that puts a smile on residents' faces. It's very rewarding to be part of a team that cares for residents. I joined Hunters Creek with admin experience and I'm looking forward to what the future brings."

Linda

Linda Martin

Job Title: Receptionist Joined: 2020

"I've been working at Hunters Creek as a Receptionist since 2020 and I absolutely love it. I enjoy the hustle and bustle of our busy reception area and look forward to meeting and greeting all the family, friends and professionals who come in to visit us. There's nothing nicer than hearing a cheery 'Good Morning' from everyone as you walk through the door to start your shift."

Sue

Sue Gillespie

Job Title: Registered Nurse Joined: 2022

"I qualified as a nurse in 1984 and have worked in many areas of nursing ever since. I love my chosen career and I am as passionate about nursing today as I was when first put on my uniform all those years ago"

Mandy

Mandy Stopper

Job Title: Floor Manager Joined: 1996

"I began working at Hunters Creek in 1996 as a Care Assistant and have worked my up to my current post as Floor Manager. I am proud to work with a team who are caring and compassionate and delivers the excellent standard of care our residents deserve - our residents make being at Hunters Creek so special. Care work is my passion and I wouldn't want to do anything else."

Brian

Brian Godbold

Job Title: Senior Care Assistant Joined: 2021

"I really enjoy my job. I am very active with staff and residents and could not hope to have a better place to work.


Every day is different and can be challenging but I enjoy a challenge."

Sarah

Sarah Maskell

Job Title: Senior Care Assistant Joined: 2022

"I have worked in care since 2006 and love working in the sector. I enjoy my role and love being with our residents who make every day so special and meaningful. We are an amazing team here at Hunters Creek - every day is a genuine pleasure."

Teresa

Teresa Townshend

Job Title: Domestic Supervisor Joined: 2004

"My role is to ensure the home is clean, tidy and well-presented every day for residents and their families. My team take great pride in their work - many of them have been employed at the home for over 20 years; I have been here since 2004. No two days are the same and everyone is rewarded. Hunters Creek is an amazing home."

Kelly

Kelly Borrill

Job Title: Care Assistant & Laundry Joined: 2010

"I have worked at Hunters Creek since 2010 and enjoy my role as Care Assistant very much. I love getting to know residents and their families, making them feel happy and safe is the best part of the job. I also work in the home's laundry which I also enjoy."

Nigel

Nigel Vickers

Job Title: Maintenance Joined: 2021

"My role is to make sure that our residents and team members live and work in a safe environment that is well maintained. I'm always on hand to put up a resident's picture, place a much-loved piece of furniture, or anything they need so that their living space is personalised and they feel at home. Getting to know residents is one of the best parts of the job."

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