Hunter's Creek Nursing Home

130 London Road, Boston PE21 7HB
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9.3 56 Reviews
  • Hunter's Creek Nursing Home, Boston
Hunter's Creek is dedicated to care and accommodation without compromise, making the most of a skilled team and versatile living environment in order to achieve satisfying care packages.

The home is well-located for local amenities and community life, allowing staff to support independent living, while the interior itself is ideal for many nursing and residential care needs, including dementia care.

Residents can enjoy numerous interests and activities within a safe and comfortable environment, that loved ones will enjoy visiting and where traditional home cooking is enjoyed.
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Care Provided by Hunter's Creek Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rebecca Yeomans (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (89)

Hunter's Creek Nursing Home Reviews (56)

9.3

Hunter's Creek Nursing Home has a Review Score of 9.3 (9.288) out of 10, based on 23 reviews in the last 2 years.
Over all time Hunter's Creek Nursing Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hunter's Creek Nursing Home
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Total of 56, showing 21-40
Review from M W (Husband of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am gladdened of heart to see that my wife continues to be cared for with tenderness and dignity by all members of staff despite the many difficulties she presents. I am sure, also, that all non-residents are able to sleep soundly in the knowledge that their loved ones are kept safe and secure 24 hours
every day.
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your heartfelt review and want to express our sincere gratitude for taking the time to share your thoughts. Your words fill us with a profound sense of purpose and joy, as it reaffirms our commitment to providing the highest standard of care to your wife and all residents in our home.

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Review from Diane S (Daughter of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad really didn't want to lose his independence and move into a care home, but the team at Hunters Creek convinced him that it was a positive move. They were so kind and caring, everyone would pop in and chat with him during the course of the day. Following his admission to hospital for a few days,
he said that he was so glad to be back at home with his friends. At Hunters Creek he really appreciated all the things the care team did for him. When he lost his appetite, the team would make him special treats to try to tempt his appetite and bought ring doughnuts regularly for him as he loved them!
My father lived in Hunters Creek from Feb 2023 until he passed away peacefully there in October 2023 and the whole family is grateful that his last few months were eased by the care team. There was always someone available to talk to any of the family about concerns or issues and we're thankful that we chose Hunters Creek for our father's last months.
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you so much for sharing your heartfelt review. We understand how difficult the decision to move a loved one into a care home can be, and we're truly touched that your father's experience at Hunters Creek was a positive one.
Our dedicated team is committed to providing not just care but a warm and supportive environment, and we're delighted to hear that your father felt so well-cared for during his time with us. It's heartwarming to know that the staff went the extra mile to make him feel at home, even with special treats like ring doughnuts.
We extend our deepest condolences for your loss, and we're grateful that we could be a part of your father's journey during his final months. Your kind words mean a lot to us, and we're here for you and your family should you ever need anything. Thank you for choosing Hunters Creek, and we're sending you all our best wishes.

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Review from D W (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall a good nursing home. Two things let them down. They always seem to be short-staffed. They rely on pads instead of taking residents to the toilet regularly.
The staff that are there are kind and friendly.
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your review. We take all feedback seriously, the home manager operates an open-door policy and would welcome the opportunity to discuss this review with you further. Again we thank you for your comments.

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Review from Vicky O (Respite Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone who I came into contact with, the carers, housekeeping, cleaners, kitchen staff, laundry, reception team, activities coordinators and management were very friendly and easy to talk to, if you needed help the staff were there for you and the food was lovely as well. They are wonderful friendly
people who enjoy their jobs. They’ve helped me with my mental health which has been very good. I would most definitely recommend this care home to anyone who asked. If you needed to chat the staff would make time to do that which is lovely and thoughtful and kind.
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for taking the time to write us such a wonderful review. We are so pleased you had a positive experience within our home, our team are extremely proud of the care we provide. We look forward to welcoming you back in the future.

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Review from K L (Daughter of Resident) published on 8 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum sadly passed away in April, after being in Hunter's Creek Nursing Home since 2015. Cannot fault the care she received. Always received a phone call if there was a problem or Mum was ill. Staff always friendly and supportive of both Mum and myself. Reception staff always cheerful and approachable
- always there with kind words and tissues! Entertainment staff very good when Mum was able to join in - she loved her music and dancing. All Staff very respectful, especially over Mum’s last few months. Hats off to you all, you do a great job! Thank you!
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your kind review. We are so pleased your experience with Hunters Creek was a positive one. We pride ourselves on providing a home from home environment for all of our residents. We look forward to passing this wonderful review on to the team.

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Review from G N (Husband of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care, good staff but they always seem short staffed at the weekends. Residents need the same care all the time.
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your review. We take all feedback seriously. Our managers door is always open and welcomes the opportunity to disucss this with your further.

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Review from Julie Anne B (Daughter of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is nice and friendly, my stepdad has settled in well and I have noticed that the staff are quick to help when he needs it. It has reassured my mother that she has been made to feel more than welcome when she visits.
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for taking the time to write us a review. We are so pleased your loved one has settled in at Hunters Creek and is happy and well cared for. At Tanglewood care homes, there are no set visiting hours, we believe guests should be welcome at any time. We look forward to sharing this review with our team.

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Review from Michael C (Son-in-law of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the staff very helpful with any questions or concerns and their treatment of the resident is excellent, the care home was clean and the security systems in place were adequate. Car parking facilities were good with the minimum of walking and I found no issues with the walkway
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for taking the time to write a review, we really appreciate all feedback and look forward to sharing this with our team.

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Review from B D (Cousin of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my relative has not been in Hunter's Creek Nursing Home for very long and is still going through the transition period, my initial impression of the home and the staff is very pleasing. The staff have shown nothing but kindness to both me and my relative and have dealt with her challenging
and complex needs with patience and care. The accommodation is clean and comfortable and made as homely as is possible
Reply from Alicia Bradon, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for taking the time to write a review, we really appreciate all feedback and are so pleased you and your loved one have had a positive experience with us, our team work incredibly hard and we look forward to sharing your review with them.

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Review from Jacky T (Wife of Resident) published on 5 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband had Alzheimer's and was a resident at Hunters Creek for the past 13 months. Sadly he recently passed away. His placement at a previous nursing home was terminated due to his unpredictability. The manager at Hunter Creek was very accommodating, and flexible and agreed to accept my husband
when no other local nursing homes would. She understood his needs and the importance of him being close to home.


He was allowed to be himself whilst he was there and he settled well and was happy. He enjoyed socialising with the staff and got on well with them. He was able to live his life to the full as much as his illness would allow. The staff team were very caring not only to him but to myself also. They were very approachable, listened and work really hard.


As an essential caregiver I was allowed to still provide 1:1 care for my husband as well as take him out on short trips in the car. I want to thank the staff for their kindness and support during a very difficult and emotional time.

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Review from Lorna N (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident upstairs at Hunters Creek from February 22 to October 22. From the moment she stepped through the door it felt like home. Mum was so happy and content and all the staff from catering, housekeeping, carer's and nurses were absolutely fantastic with mum (she had vascular dementia)
everyone went above and beyond for mum and me really, a shoulder to cry on or a laugh and even cuppas all the time.
I can't express what a relief it was knowing my beautiful mum was safe and cared for and loved there.
And it felt like a family, what more could you ask for. Sadly mum passed away a couple of weeks ago but even in them dark days the staff were excellent, they were always so busy but always found time for me and mum. Even the managers popped in to see how we were, now that's a level of service, when they are so busy. I even miss going now, I might pop in for a cuppa.
Angels without wings.
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Review from Julie F (Daughter of Resident) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father, who had Vascular Dementia, was cared for in Hunter's Creek Nursing Home for just over a year. The staff were always friendly and cheerful. They always answered our questions or found someone who could. After he died, my Mother and I had the difficult task of collecting his belongings. This
was made so much easier for us by the staff coming into my Father's room to offer condolences and telling little anecdotes about him and what a lovely, gentleman he was. A member of staff helped us carry his belongings right to the car. They were so thoughtful and we are thankful for the kindness and care that they gave my Father.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your heartfelt review of Hunters Creek, we appreciate you taking the time to leave your thoughts. I will pass your comments on to the team who will be delighted to read your lovely words. Thank you.

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Review from Kevin R (Son of Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Hunters Creek for several months now.
My wife and I just wanted to say how pleased we are with the care and support my mother has received.
When visiting we are always met with smiles from all the staff and nothing is too much trouble for them. They take the time to explain any
worries or concerns we have and this helps us to cope with the fact that she is now in a home.
We are sent photos of when she engages in tasks and it is so nice to see her smiling and happy.
The manager and all other staff are so good with the residents and encourage them to take part and it is clear to see that the residents love the staff.
The home is like one big happy family and whilst visiting we are made to feel part of that.
Putting a loved one into a home is never easy but seeing how well she is treated and looked after helps immensely.
Thank you Hunters Creek you are all amazing and we love you for your care, patience and understanding.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your thoughtful review of our Hunters Creek Nursing Home, we will pass your comments to the team who will be delighted to hear you are so happy with the service and to read your lovely words. Thank you.

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Review from Trudi M (Daughter of Resident) published on 27 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my Mother was only a resident for the last 3 months of her life, l have to say that she absolutely loved the staff, and her opinion of Hunter's Creek Nursing Home was that it was her Hotel and she was there on a holiday. When she was taken into the local hospital - she just wanted to go back
to her hotel where she had the utmost fantastic care. The whole team were always on top form and so accommodating, we are so grateful knowing that our Mother's last few weeks were in such a well organised, caring home and she felt safe and loved. Her last words l can remember today are "l am so lucky to be living here with such caring Angels". I think this says it all.
Well done the whole Team at Hunters Creek, l hope you all continue to stay safe and well. Thank you all for everything
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your lovely review for Hunters Creek. The team will be delighted to hear that you and your mother were so happy with the service. It is a lovely care home and we appreciate you taking the time to share your experience of Hunters Creek.

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Review from Ralph G (Brother of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our brother was with you for seventeen weeks on end of life care. Family and friends visited on a daily basis sometimes at odd hours. Our review shows the way everyone looked after him and the family. The two unticked boxes mean he could not take part in any activities and his care was funded by others.
All the family are most grateful for the way our brother was looked after and treated.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you very much for your thoughtful review. The team at the home will be happy to hear your comments. Thank you.

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Review from Gloria S (Daughter of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the home comfortable. The staff were friendly and helpful. My dad enjoys the food.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Hello, Gloria, thank you very much for your kind review. I will pass the comments on to the team at Hunters Creek.

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Review from Alan W (Partner of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well run caring and nursing facility. Complaint - very poor at dealing with phone calls, very often no one answers. Weekends it is hopeless, it needs attention.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you very much for the excellent ratings you have given Hunters Creek and for stating that Hunters Creek is a well-run home, we appreciate your review. We also acknowledge your comments in respect of phone calls and would like to reassure you that we are in the process of upgrading the system. This will be completed soon and will mean that there are additional telephone lines and more phones available in the home. We apologise for any inconvenience and understand your frustration, but we are confident the matter will soon be resolved.

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Review from R R (Wife of Resident) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the care and compassion very good.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for your review of Hunter's Creek, it is appreciated. I will pass the comments on to the team at Hunters Creek.

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Review from C T (Wife of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This home has gone downhill in the last two years, it was a lovely clean and fresh smelling home. Now they are nearly always short-staffed and they are in and out as fast as they can, which is not good for residents who have mental issues. Some of them who need hoisting takes more time. My husband has
gone from doing things for himself to being more or less reliable on the carers. They don't even have time to nip in and give him a sip of drink.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Thank you for taking the time to submit a review. We were surprised to see your concerns, as sadly they were not raised with the home during your frequent visits.
We hope that the immediate contact, long discussion and agreed outcomes go some way to addressing your feedback.

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Review from Paul W (Son of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems very happy here, so this makes me happy. Was slightly disappointed after ringing twice on Monday this week asking how Mum was, being told both times I would get a callback but did not receive one.
Reply from Jacky Blundell, Marketing and Communications Manager at Hunter's Creek Nursing Home

Hi Paul, thank you for your review of Hunters Creek. We are delighted your mum is happy at the home, but disappointed that you didn't receive a call back, this is not our usual practice. I will pass your comments on to the Management team at Hunters Creek and someone will contact you in the near future.

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Current Review Score: 9.3 (9.288)

Overview of Review Score

The Review Score of 9.3 (9.288) out of 10 for Hunter's Creek Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.288 for Hunter's Creek Nursing Home is calculated as follows: ( (169 Excellents x 5) + (51 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) + (24 Very Poors x 1) ) ÷ 264 Ratings = 4.288
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hunter's Creek Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (10)

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Edgars Rezanovs

Job Title: Residential Care Manager Joined: 2021

“I often ask myself, Why do I do what I do? And the answer deep in my heart always says: To be successful is to be helpful, caring and constructive, to make everything and everyone you touch a little bit better."

Georgina

Georgina Naraidoo

Job Title: Home Administrator Joined: 2023

"In 2008 when my father got very ill, his last few days were spent at Hunters Creek Nursing Home. I saw the wonderful care he received and knew that I wanted to work in an industry that puts a smile on residents' faces. It's very rewarding to be part of a team that cares for residents. I joined Hunters Creek with admin experience and I'm looking forward to what the future brings."

Linda

Linda Martin

Job Title: Receptionist Joined: 2020

"I've been working at Hunters Creek as a Receptionist since 2020 and I absolutely love it. I enjoy the hustle and bustle of our busy reception area and look forward to meeting and greeting all the family, friends and professionals who come in to visit us. There's nothing nicer than hearing a cheery 'Good Morning' from everyone as you walk through the door to start your shift."

Sue

Sue Gillespie

Job Title: Registered Nurse Joined: 2022

"I qualified as a nurse in 1984 and have worked in many areas of nursing ever since. I love my chosen career and I am as passionate about nursing today as I was when first put on my uniform all those years ago"

Mandy

Mandy Stopper

Job Title: Floor Manager Joined: 1996

"I began working at Hunters Creek in 1996 as a Care Assistant and have worked my up to my current post as Floor Manager. I am proud to work with a team who are caring and compassionate and delivers the excellent standard of care our residents deserve - our residents make being at Hunters Creek so special. Care work is my passion and I wouldn't want to do anything else."

Brian

Brian Godbold

Job Title: Senior Care Assistant Joined: 2021

"I really enjoy my job. I am very active with staff and residents and could not hope to have a better place to work.


Every day is different and can be challenging but I enjoy a challenge."

Sarah

Sarah Maskell

Job Title: Senior Care Assistant Joined: 2022

"I have worked in care since 2006 and love working in the sector. I enjoy my role and love being with our residents who make every day so special and meaningful. We are an amazing team here at Hunters Creek - every day is a genuine pleasure."

Teresa

Teresa Townshend

Job Title: Domestic Supervisor Joined: 2004

"My role is to ensure the home is clean, tidy and well-presented every day for residents and their families. My team take great pride in their work - many of them have been employed at the home for over 20 years; I have been here since 2004. No two days are the same and everyone is rewarded. Hunters Creek is an amazing home."

Kelly

Kelly Borrill

Job Title: Care Assistant & Laundry Joined: 2010

"I have worked at Hunters Creek since 2010 and enjoy my role as Care Assistant very much. I love getting to know residents and their families, making them feel happy and safe is the best part of the job. I also work in the home's laundry which I also enjoy."

Nigel

Nigel Vickers

Job Title: Maintenance Joined: 2021

"My role is to make sure that our residents and team members live and work in a safe environment that is well maintained. I'm always on hand to put up a resident's picture, place a much-loved piece of furniture, or anything they need so that their living space is personalised and they feel at home. Getting to know residents is one of the best parts of the job."

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