Park House Nursing Home

Most of the staff were kind caring and friendly and made my mums end of life as good as can be. There was several staff that was outstanding some not as good mostly Agency staff Rooms could do with being updated.

A very pleasant Bistro Evening. A wonderful evening all round! It was great to see visitors, residents and staff enjoying themselves and interacting together. The food was tasty, the singing was great, and everyone had such fun playing bingo. The atmosphere was truly delightful. Thank you for such a lovely evening.

We attended our first bistro evening on 20th Nov and our table for 3 was set up & labelled ready. We were offered drinks by the staff and our food was promptly served, I had the vegetarian option which was tasty and hot. We were royally entertained with music and live singing plus the favourites of bingo and a raffle. Bistro Night was very enjoyable and all the staff muck in to include both residents and their guests in a grand evening. Thank you very much to Park House staff.

I think my mum is in the right place for her complex needs. There has been much improvement in day room since we first came. It is now beautifully decorated and very comfortable for residents and visitors. The staff are fabulous trying to make fun for residents with bingo, music, quizzes etc. The summer fair and family food night was excellent.

I am the daughter of the resident. I find Park House has really improved in the last year. Since being refurbished, it is a pleasure to visit. It's clean and smells lovely. Even the staff seem a lot happier at their job.

Came for a get-together, has fish, chips, mushy peas and good entertainment.

Upon entry it appeared clean and well put together. Staff were very welcoming and helpful.

Fabulous environment. Friendly staff. Great entertainment.

Lovely evening with friends and family of Andrew. Friendly staff. Great entertainment. Clean and welcoming home.

The Home itself is very clean and very well kept.

My aunt has been living at park house for a few years now and it is such a lovely place to visit, she seems very happy and settled and all of the staff are very pleasant and truly caring. Nothing is too much trouble and they are all so friendly, the management team are very helpful and always offer support when we need it, there are lots of activities going on when I visit. lovely environment and would recommend to others

My sister was admitted here after a long stay in hospital. She was on oxygen and bed-bound. The care that my sister received was far below average. When she needed assistance it would take a staff member up to an hour for them to answer the bell. Unacceptable as my sister was unable to get out of her bed without the risk of falls. The food was very limited and of poor quality.

Mum has settled well into the home. The staff have got a good rapport with her, they have got to know her well and understand her needs. She enjoys and takes part in the activities, particularly those involving music and movement. Since entering the home she has been eating well and generally likes the food which is provided. The home also organises regular events for family members to join the residents for meals and activities.

My mum's last year was spent at Park House Nursing Home. She was a very dynamic energetic woman so the staff had their work cut out. They did an amazing job keeping her active with a wide range of activities in-house and trips out. The staff were sensitive to her ever-changing needs giving her hugs, cuddles and reassurance when she was confused and distressed. She was shown overwhelming love and affection during her stay. During the days of palliative care, the staff showed remarkable tenderness and kept my mum's dignity intact whilst supporting the family in these emotional times. Everyone on the staff is amazing. Thank you so much.

Not enough for residents to do.

Sent home with not enough medication in syringe driver, it was beeping as she arrived home. Needs shutting down.

I would highly recommend this home.

My aunty was here for one and a half years before she died in August. The staff and management are fantastic, nothing is too much trouble. They really care about the residents. The manager and staff are brilliant at their jobs and will do whatever they can to help residents and their families. Cannot fault any member of staff from cleaners, maintenance man, laundry and carers. Keep up the good work Park House.

My dad was here for end of life care, sadly he passed away on June 9th. I cannot complain about this place at all. The staff I met were excellent, very caring keeping my dad comfortable and clean. A really special thank you to the manager who made sure my dad's passing was dignified and respectful, also helping me with funeral arrangements. Well done to all of you, you were all amazing.

It wasn't until about six weeks ago we were seriously thinking of moving my mum due to completely worrying about her and everything about Park House, but I can honestly say it seems to be definitely on the turnaround for the better. A much happier better place for everyone. Thank goodness because it really wasn't.