Heathlands Village

Heathlands Drive, Prestwich, Manchester M25 9SB

Heathlands Village is a welcoming and friendly care-home with a community feel, set in landscaped gardens, on a beautiful five acre site in Prestwich, North Manchester.

While run as a Jewish home, Heathlands Village are happy to accept residents who are not of the Jewish faith.

Highly experienced and caring staff provide residential and nursing care, convalescent care (either post-operative, following a period of illness, or if you or a loved one need some respite), day services, specialist dementia care, and end-of-life care provided by Beacon Status Gold Standards Framework nursing team.

Residents can take advantage of an on-site physiotherapist, optometrist and GP surgery, as well as a synagogue, and pastoral and spiritual support from a Religious Director.

You will find residents using the hairdressing salon, meeting friends in the coffee shop, popping into the corner shop, participating in the varied wellbeing activity programme, getting ready for an exciting trip to a local attraction, watching a film on the cinema screen, or enjoying a delicious varied menu provided by fully kosher kitchens.

Owner: Federation of Jewish Services

Person in charge: Karen Phillips (Chief Executive)

Local Authority / Social Services: Bury Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 214 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Specialist dementia care.

Single Rooms: 214

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Heathlands Village: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for Heathlands Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Heathlands Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Heathlands Village is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.023 Points relating to the number of positive Reviews for Heathlands Village is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 42.8 positive Reviews (214 registered maximum number of service users ÷ 5). 1 Reviews ÷ 42.8 Target = 0.023

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Heathlands Village has a Review Score of 8 (8.023) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Heathlands Village?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Heathlands Village

  • Daughter-in-law of Resident/Service User
    1

Felt very emotional visiting my father-in-law here today (short stay). He was clean, well presented and very relaxed. I do not have the resources to keep him here. If only all care homes were like this. The care and kindness is more important to me than surroundings but this place had it all. I did not see anything that typically relates to old people. I witnessed humanity and dignity. There is surely hope for me if I need total care in the future. A big thank you to the staff.

How likely would you be to recommend Heathlands Village? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Heathlands Village

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

December 2013

Investors in People

Recipient: Heathlands Village

Date: Sunday 01 Dec 2013

more details

June 2012

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Heathlands Village