Broughton House

Park Lane, Salford M7 4JD
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9.7 48 Reviews
  • Broughton House, Salford
Broughton House provides compassionate nursing, residential, dementia and respite care to veterans and their families.

The home was designed solely for the purpose of providing an enriching, rewarding and safe environment where residents can thrive.

Offering a fulfilling and varied wellbeing programme, there is always something for residents to enjoy, whether it be in the spacious homely lounges, Veterans’ Mess/bar, beautiful garden or on a trip outside of the home.

There is a wide range of services and facilities for residents to ensure that they live life to the fullest while under the Broughton House team's care. These include: inhouse physiotherapy, chiropody, a purpose-built gym and a hair salon.

Each resident has their own modern, en-suite bedrooms.

The dedicated care team endeavours to provide a comfortable and stimulating environment. Residents receive support to embrace a life that rich and enjoyable for not only themselves but their families as well.

You are eligible for Broughton House if you have served in His Majesty's Armed Forces, the Merchant Navy, a Reserve Force or were conscripted for National Service. Alternatively, you are also eligible if you are a family member/spouse of any of the beforementioned.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Nursing Care: from £1470
  • Self-Funded Nursing Dementia Care: from £1362
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1462
  • RESPITE Self-Funded Nursing Care: from £1570

We accept self-funders and local authority funded residents able to pay a top-up fee to meet our weekly fee. Where the top-up is payable, the local authority should pay us for the full cost of care, and collect the top-up from you directly.


We may be able to accept NHS continuing healthcare funding for people with severe or complex health needs, subject to agreeing our fees with the relevant NHS Clinical Commission Group. NHS teams will undertake regular assessments of your needs to determine whether you qualify for this type of funding.

These prices are only a guideline, please contact Broughton House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Broughton House - Veteran Care Village

Person in charge

  • Jane Green (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ex- Service Men and Women, and their families
  • Ages 35+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)

Broughton House Reviews (48)

9.7

Broughton House has a Review Score of 9.7 (9.697) out of 10, based on 21 reviews in the last 2 years.
Over all time Broughton House has 48 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Broughton House
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Total of 48, showing 1-20
Review from Alison P (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum gets nursing and dementia care in this facility.
Following an illness and stay in hospital my mum was sent to a D2A access bed in a private care home. I was traumatised by the process, accommodation and care, and knew I needed to get her moved as soon as possible.
I found Broughton House
following a wide search of care homes, most of which were very similar to where she was. My mum was eligible because my father had served in the army.
From the minute I stepped into the place it felt completely different.
The manageress was helpful and sympathetic and following a visit I got her moved there as quickly as I could. The staff, who do an incredibly difficult job, are lovely, the rooms are clean and the food they serve is varied and tasty. They put on plenty to keep the residents occupied.
She has been there for nearly two years now and even though her health and memory continue to decline, she is thriving. It's given me peace of mind she is safe and well cared for.
Reply from Jane Green, Director of Care at Broughton House

Thank you so much for taking the time to provide this feedback, it is so appreciated. It really is our pleasure to care for your lovely mum.

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Review from Liz W (Sister of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We originally used Broughton house as a 2 week respite and I chose the place due to its veteran connection. As we needed a break as a family. Originally reluctant to stay. When I returned to pick him up it was clear he had loved his stay and the staff loved him. At one of the younger residents at 47
then.. the home had a modern feel whilst being open and spacious with lots of activities to do.
6 months later when I made the horrid decision to look for a residential place full time there was no other options for me than Broughton house. No other place could meet my brothers needs and I have not been disappointed. With advanced dementia my brother struggles to articulate himself but I can tell he is settled. And it has been a lifeline for me knowing they look after him well and he's safe
They continue to review each stage and adapt his care package to support him and keep him as active as possible.
Everyone from the two members of staff on reception to the director are always friendly
Reply from Jane Green, Director of Care at Broughton House

Thank you so much for taking the time to let us have your feedback. Your brother is real hero to us and a privilege to care for. I will pass on your lovely comments to the whole team.

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Review from Joanne O (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wondeful place and I can't recommend it enough. Dad has dementia and needs alot of care and support and has settled in so well thanks to all the nursing and care staff, he is treated with so much dignity. All the staff are amazing from the carers, nurses, kitchen staff, cleaners, admin team,
managers, volunteers and the ladies on reception, everybody is so friendly and helpful. The building actually doesn't feel like the usual carehomes and has been designed so well. There is fabulous military museum in main reception area and we often bring dad down for a coffee or take him out in their lovely well kept garden. There is even a beautiful park not far away that we wheel dad to. Dad's room is lovely and spacious and everything is always so clean. He loves the food and attending events from singers, to Remembranace day occasions and parties on New Years Eve. I've always felt so welcome at Broughton House and the main thing is dad is happy there.
Reply from Jane Green, Director of Care at Broughton House

Thank you so much for taking the time to provide your feedback. It's such a pleasure to be able to look after your dad and you are a very important part of the BH family. I will share the feedback with the teams, they will be thrilled to read it as they work so hard to make sure our veterans live happy and engaged lives with us.

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Review from S F (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything has been excellent. My mother has been well looked after. Any concerns have been dealt with appropriately and in a timely manner. The variety of foods available is good and most of the time is suitable for my mum.
Reply from Jane Green, Director of Care at Broughton House

Thank you for taking the time to provide this feedback, it means a great deal to i. I will pass this onto the team. It's a pleasure to be able to care for your mum.

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Review from K M (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Broughton House is that they have, quite literally, saved our family life. We could no longer cope with leaving Dad at home, it was destroying us all physically & mentally. We had been turned away from so many other care providers due to his complex needs and alcohol dependency. Dad
has become much calmer and less angry and is much more pleasant to be around. Broughton House anticipate and are geared up for every eventuality they are simply brilliant, from director to the domestic and kitchen staff we cannot speak highly enough. Thank you BH.
Reply from Jane green, Director of Care at Broughton House

Thank you for taking the time to provide this review, it is most appreciated. It is a privilege to be able to care for your dad.

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Review from S M (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having made the difficult decision to give up his independence, my father wanted to find a care home that understood his military background and where he had the best chance of having life experience in common with other residents. He spent a lot of time checking the website, brochure and Annual Report
(it's a registered charity too) and we found it all very reassuring. Broughton House not only 'gets' the whole military thing, but they celebrate it with great respect.
We have all been so impressed by Broughton House! The team are outstanding - so caring, professional and going the extra mile, always with a smile and a friendly chat. The facilities available are excellent and everything is impressively clean and well run. Local representatives of the Navy, Army, RAF and cadet forces visit regularly and support the formal occasions like Remembrance Day - a real boost for the veterans and something my father especially appreciates. Dad made a very good choice!
Reply from Jane Green, Director of Care at Broughton House

Many thanks for taking the time to provide this feedback. We are so privileged to have your dad with us and it's a pleasure to care for him. I'll pass your feedback onto the whole team.

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Review from C W (Wife of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everybody who works at Broughton House are friendly caring and families feel like one big happy family.There are plenty of activities for the for the residents and families to join in. When you go home you know your relative is in safe hands and being looked after. I have every trust leaving my relative
here the cleanliness and the meals are prepared by Chefs and the residents do have a choice of what's on the Menu Cannot fault BH for their dedication to all residents.
Reply from Jane Green, Director of Care at Broughton House

Thank you so much for taking the time to provide your feedback and for your kind words. I will pass these on to the whole team, its such a delight to be able to look after your lovely husband.

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Review from S M (Son of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything about Broughton House is 5 star that says it all.
I have been associated with Broughton House since the early 80s the care and support they offer is 1st class .
My mum is a resident and enjoys the care and friendship she is receiving from everyone
Reply from Broughton House, Director of Care at Broughton House

Thank you so much for taking the time to leave us feedback its really important to us. What a privilege it is to be able to look after your mum, such a lovely lady.

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Review from Mike P (Son of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum first became a resident of Broughton House when she was discharge from hospital for assessment in March 2022, she latterly became a permanent self-funding resident in September of the same year. Mum has a mixed Alzheimer's and Dementia diagnosis and initially she would ask when she was going home
which is something that most people with this diagnosis do. Fortunately the staff are very sympathetic and supportive of mum and despite her early concerns, not understanding fully what was happening, she has now settled in well. The care staff and management teams appear well organised and clearly understand the various requirements of all the residents. It is comforting to us to know mum is being well looked after and her needs are being met.
Reply from Broughton House, Director of Care at Broughton House

Thank you so much for taking the time to provide your feedback, it is extremely valuable to us. Your mum is such a lovely lady it is an honour to look after her.

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Review from A P (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pleasant staff, exceptional care, outstanding accommodation and facilities. Good dietary care for residents. Care and consideration given especially to those experiencing early and late onset of dementia.
Reply from Broughton House, Marketing Coordinator at Broughton House

Thank you for taking the time to provide your feedback, it is extremely valuable for us. I am so pleased that everything has gone so well for your dad so far and our aim will be to make every category 5 stars next time.

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Review from Andy B (Son of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broughton House is a wonderful place for residents and the attention to care and getting to personally know each resident is outstanding. each part of the home, rooms, dinning area, reception and the garden is maintained to a very high standard. i would have no hesitation to recommend this home and
we as a family feel so luckily to have our Dad as a resident
Reply from Broughton House, Marketing Coordinator at Broughton House

Thank you so much for taking the time to provide your feedback, it means so much to us. I will pass this on to the whole team. What a pleasure it is to care for your dad.

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Review from E M (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quite simply the best care home I have ever come across. The care is excellent and the staff go the extra mile. They have great activities for the residents and make the effort to personalise the care. It is always clean and welcoming. In particular there is great understanding of the ex military mindset
and ability to respond to the need for a routine. The food is good, the staff are caring and it has been home from home for my Dad and given me great peace of mind. The leadership is excellent.
Reply from Broughton House, Marketing Coordinator at Broughton House

Thank you so much for taking the time to provide your feedback, it is extremely valuable and I will pass this on to the whole team, it is our absolute pleasure to be able to look after your dad.

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Review from Jean W (Mother of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son was a resident of Broughton House for over 2 years (almost). On his death and also the care he received previously, was very good. It has it's hiccups but that was expected. The week beginning his death was a lovely experience with all the staff. They were brilliant. They all made it easier than
it would have been. Thank you all very much.
Reply from Jane Green, Director of Care at Broughton House

Thank you so much for your kind words. I will pass your feedback on to the team. It was our pleasure to look after your wonderful son.

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Review from Bob M (Resident) assisted by family/friend published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident for six months and I have been extremely pleased with all aspects of the home. The staff are very kind, caring and competent. It's like a home from home.
Reply from Jane Green, Director of Care at Broughton House

Bob, thanks so much for taking the time to complete this review, we really appreciate it. It's such a privilege to be able to provide care and support for you. I will pass the lovely feedback on to the team.

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Review from Barry C (Son of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Broughton House in November 2023, having been discharged from hospital, having been poorly treated and cared for by the previous home he resided in. His move to Broughton house was such relief, as my father's dementia was worsening by the day, however the staff at Broughton House
went above and beyond to accommodate and look after my father, for which I can not thank them enough. My Father sadly passed away in July of 2024 and again all the staff could not do anymore to make him as comfortable as they could, again for which I am extremely grateful. Again relating back to my father's first care home and Broughton house, there was no comparison, Broughton House are in a league of there own with regards to both facilities and care. Thank you
Reply from Jane Green, Director of Care at Broughton House

It was our pleasure to look after your Dad. He was a funny and entertaining gentleman who we all grew very fond of. What a privilege it was to be there for all of you as he went on his final journey. Thank you so much for your lovely feedback which I will share with the team.

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Review from Barbara M (Wife of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came, initially, for respite care. We were so impressed with the facilities, staff and surroundings that we made his stay permanent.
The building is not like a typical/traditional care home. There is no cooking or any unpleasant smells, the whole place has a thoughtful, 'cared for' atmosphere.
Staff are kind, efficient, respectful and professional.
Reply from Jane green, Director of Care at Broughton House

Barbara, thanks so much for taking the time to write this review, we really appreciate it. I am absolutely delighted that your experience has been so positive. I will pass the lovely feedback on to the team.

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Review from Sheena L (Wife of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband enjoyed his time at Broughton House. He loved the care the staff gave, the facilities and the food.
Reply from Jane green, Director of Care at Broughton House

What lovely feedback - we absolutely loved having him and we will be delighted to welcome him back. I'll pass on your kind comments to the team about the care and the food, thank you so much for taking the time to provide your feedback - it means a lot to us all.

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Review from Michael D (Son of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Management gave my very sick 83-year-old, mother with Alzheimer's, 28 days' notice to leave. This was clearly self-preservation, from the family logging too many complaints - Broughton House is under review by social services for breaching safeguarding policies. Staff informed me, that they had been
engineering complaints about my family, to help remove my mother. Management also made threats to the family, leaving us vulnerable. The family are no threat whatsoever, it's all engineered by the management who only care about show-casing the home. Behind those lift doors, it's a different story.
My mother broke the same wrist twice, in a 16-week period, due to neglect. Staff unable to confirm how she broke it. The first time, she was left for 3 weeks before going to A&E for an X-ray, where it was confirmed broken. Hostility from staff is unbearable, leaving my mother in tears on visits and family not wanting to visit, due to the atmosphere. The multitudinous falls, cuts and bruises my mother has encountered, have been devastating.
Reply from Jane green, Director of Care at Broughton House

Thank you for your considered feedback. I am very sorry that we could not meet your expectations during your mother's 12month stay with us. I am however pleased that we were able to support her to transition from a high needs nursing dementia assessment to a residential level needs assessment. We do wish her well in her new home.

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Review from C B (Son of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well-maintained facility with friendly and efficient staff caring for the residents. Keep up the good work!
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Review from Valerie C (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care for Dad exceptionally well - Dad has dementia.
Not enough staff though. High turnover - different all the time.
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Current Review Score: 9.7 (9.697)

Overview of Review Score

The Review Score of 9.7 (9.697) out of 10 for Broughton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.697 for Broughton House is calculated as follows: ( (207 Excellents x 5) + (27 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 251 Ratings = 4.697
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Broughton House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Broughton House

What types of Care is Broughton House registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broughton House have?

There are 64 Single Rooms.

What are the Facilities & Services at Broughton House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broughton House to the centre of Salford?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broughton House to verify any information. View our terms and conditions. Broughton House has an Enhanced Service - more info.