Woolton Grange Care Home

My mum moved into Woolton Grange Care Home the week before Christmas, following her previous home of 6 years closing down. I was really anxious about mum settling somewhere new but I need not have worried. Staff have done everything to ensure mum is settled and well looked after. Always plenty of things going on in the home. I am kept well informed and management is easy to contact. Definitely recommend this home

My brother moved into the home fifteen months ago. during this time the staff have gone above and beyond to take care of him. He enjoys playing dominoes and watching films with the exceptional activities co-ordinator. The manager and the staff are there whenever you need them.

My stepdad is well looked after at the care home. He is happy there. The staff are warm and friendly towards each other and the residents. We have recently attended a family meeting and we are very pleased that the management is now able to plan more activities for the residents, including trips out and plans for a dementia garden and lots more.

The hardest decision we, as a family, had to make was to place Mum into care, made so much harder by the fact covid was about and we couldn't see the care home or meet the staff, in person. Sadly, Mum's dementia progressed very rapidly and she became totally dependant on carers for all her needs and the staff did not fail her. We could not have asked for better care. The manager and her amazing staff not only went over and above care expected in a residential home to make Mum comfortable, they also took care of us as a family. I cannot recommend them highly enough.

Due to Covid, we couldn’t go in. However, the staff are outstanding and comforted my nan and brought us such comfort knowing how well she cared for.

My father had some medical problems (not Covid) during the lockdown and became too frail to care for himself. The hospital transferred him to The Grange, and I was apprehensive as we hadn't been able to look around and choose a care home for ourselves during this pandemic. It was a very worrying time. I am pleased to say that he is very happy and receiving excellent care - he says it's like a Hotel. My daughters and I Facetime him daily, and he shows us around and tells us of all the wonderful food he is eating and how nice the staff are. I am looking forward to the day when the Virus nightmare is over, and I can go in and meet the staff in person and thank them.

My mother-in-law recently went into Woolton Grange, the staff and management really helped her settle into this new environment for her after being independent for a long time, due to her having been diagnosed with dementia and it was not safe for her to live alone anymore. The manager and staff team have made her feel at home, at first. it was very upsetting for her and family, but the staff team have done a fantastic job, and she is now quite settled and getting good quality care. Thanks to all at Woolton Grange.

Brilliant care home with brilliant staff. My mum is very happy here. Every time we speak to her, she thinks she's in a hotel. A very good hotel with lovely staff. Just can't wait to see her again once this pandemic has gone.

The most important thing to us as a family is that Mum feels safe and cared for which she does. The care staff are wonderful, nothing is too much trouble and if we ring to see how Mum is you do feel like the person on the other end really does know your loved one. It's also good to see pictures and videos on Facebook playing bingo, doing crafts and singing. Mum always looks so happy. Spoke to her the other day and she said she had been watching the leaves falling from trees whilst in the conservatory, such beautiful surroundings in and outside. Thanks, Woolton Grange Care Home, which we highly recommend.

The main thing when choosing a home for your loved one; is the staff. Woolton Grange has fantastic staff, very caring and always very helpful. Remember, lush carpets and beautiful decor don't make a good care home, ( it's the staff).

I think the conservatory roof could do with mending, also should the hoist sling be left around the underneath of someone until that person is moved again, or removed straight away? I was visiting one day and 2 carers were sat while I could see a spill on the floor. Bananas and custard, the banana didn't look too good. Everyone should be involved in activities. I witnessed someone falling in the lounge.

My mother in law has been a resident at Woolton Grange for the last 2-3 months after being unable to manage at home on her own any longer. The care staff have been wonderful, making her feel welcome and caring for her in an exceptional way.

Woolton Grange is a friendly well-run care home. The residents are cared for in a safe and happy environment and are treated with dignity and respect by all the staff who work hard in a friendly, kind and compassionate way. They are always courteous to relatives and are professional and polite in all dealings. A big thank you.

Very caring, friendly staff and you can visit at any time. Food excellent, kitchen staff very caring. On the whole, couldn't fault it.

I can wholeheartedly recommend the personable staff, however, the care home is too outdated, has no facilities to take residents on trips to offer any type of stimulation.

This resident has worsening dementia. She is generally well cared for and in the circumstances of her dementia and advanced age doing well. The carers worked hard to get her walking again after an infection when walking again seemed unlikely. After 18 months residence, her physical health is better than I could have hoped for. Despite the confusion, she is generally happy.

Very friendly pleasant staff who show the greatest respect to all residents.

The staff from the cleaner upwards are all very caring and helpful. The food is excellent, always on time. I couldn't fault one member of staff.

The staff are excellent in their attitude towards the residents and visitors together with taking great pride and interest in the quality of their work.

My aunt is 100 years old and needs much attention. She is cared for by staff in a sensitive way and always looks presentable and well groomed.