Argyle Park

9 Park Road, Southport PR9 9JB
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9.9 41 Reviews
  • Argyle Park, Southport
Argyle Park delivers the very best of dementia residential care. The home is a purpose-built, three-storey building close to Hesketh Park and Southport town centre. Each of their residents receives kind and caring person-centred specialist dementia care.

The home cares for 31 residents and all rooms, which have been professionally decorated, benefit from en-suite facilities.

The experienced and well-trained care team supports residents to live well with all memory and personal care issues supported.

Residents enjoy a varied and tasty menu in the newly constructed conservatory dining room. Residents' choices and preferences are accounted for in the planning of the weekly menus, to ensures that everyone eats well and enjoys their favourite choices.

Daily activities are engaging and fun to ensure that residents have happy days and the opportunity to spend time with others.

Please view the Dovehaven Facebook page for further insight into life at the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £966
  • RESPITE Self-Funded Residential Dementia Care: from £967

The home is purpose-built, we do have some rooms larger than others, which accounts for the variation in room rates.

These prices are only a guideline, please contact Argyle Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Katie Greenwood (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (31)

Parking

  • The home does not have a car park but parking on the road side is permitted.

Argyle Park Reviews (41)

9.9

Argyle Park has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years.
Over all time Argyle Park has 41 reviews.

Overall Experience
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Date Published
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Total of 41, showing 21-40
Review from Nicola W (Daughter of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy here. She enjoys the activities and has a lovely relationship with the carers. The manager is fantastic. She has helped me through some very stressful situations and goes above and beyond in everything she does. I can thoroughly recommend Argyle Park.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for your positive review. I am pleased that the manager has supported you in what is always a difficult time when you have a loved one in a care home. I have passed your comments onto the manager of the home.

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Review from A A (Husband of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After trying several places to accommodate my wife who has Alzheimer's was lucky to find a place for her at Argyle where she is now settled I find all the staff here are wonderful and really take care of her in every way which makes life a little easier for me as I was her full-time carer and we are
both in our 80s. God bless you all at Argyle.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this review. I have passed your positive comments on to the home manager and her team. It is good to know that your wife has settled into Argyle so well.

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Review from Sharon F (Daughter of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident since March. He is very happy in the home and the staff are all so kind and caring to him. It feels such a relief knowing he is safe and that they care about him so much. I can see how genuine they all are and feel really blessed we found such an amazing place for him. It
was so difficult having to put him into care but this is alleviated by how wonderful Argyle Park staff are.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this review, I am pleased to hear your father is well-supported and happy in his environment. I have passed your positive comments to the home manager and the staff team at the home. The staff always try to go above and beyond for all their residents.

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Review from P D (Wife of Resident) published on 9 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the home very good. Always clean, nice, excellent staff, caring, well-trained. The managing staff always helpful and kind to me. My husband is always clean and well-presented. He has not been the easiest resident they have had, however, they have managed him very well.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this review. I have passed your positive comments on to the staff team. All our staff try to enhance their delivery of care ensuring it is person-centred and appropriate to each resident despite the challenges they may face.

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Review from Eric K (Relative of Resident) published on 9 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my Mum to this care facility as her dementia accelerated in late Summer. The facilities are good and homely. The staff and management are very caring and empathetic. A recent outbreak of chest infections has been dealt with excellently. Working in conjunction with NHS personnel the infection
has been controlled, and residents helped with recovery. The emphasis is always on the needs and welfare of the residents, and managers and staff continue to communicate well with families and relatives. What impressed me was that residents are treated as friends by the carers, who go the second mile
in their support. Nothing is too much trouble and they have tremendous patience. We are very grateful for all the care and support for our loved one at Argyle Park.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this review. I have passed on your positive comment to the home manager and her team. I am pleased to hear that the team are responsive to the needs of your mother and are working collaboratively with outside professionals to achieve the best health outcomes for her.

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Review from Bridget W (Daughter of Resident) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had to go into emergency respite care at Argyle Park in March. It was a worrying time, especially as I live 300 miles away. My mum has been in the home for about 3 weeks now and has settled really well, thanks to the care and support from all the staff. Initially, my mum was distressed and confused
about leaving her normal surroundings and I worried that she wouldn't cope well being in a home. However, every time I've spoken to her she has talked enthusiastically about the meals, the activities, and especially the staff. I can honestly say my mum is thriving now that she is being well taken of by people who understand dementia. What has been really helpful is that the same people answer the phone each time I phone, including the Manager, so you're able to build a relationship and they obviously know my mum too. This has been so important as I'm not able to visit often. I would highly recommend Argyle Park to anyone having to make a difficult decision on care.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this review. I am pleased to hear that your mother has settled into the home and is enjoying the variety of activities as well as her meals. The staff strive to provide the best possible care to everyone in the home and it is great to hear that you and your family are experiencing this. I have passed your positive comments on to the Home Manager and the team at the home.

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Review from S S (Daughter of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved in 6 months ago and has settled in very well. Every time I go he is well dressed and his room is spotless. The staff are amazing and have lots of patience for all of the residents. Now covid restrictions have lifted, it's lovely to be able to call up and say I'd like to pick him up and
he's ready and waiting when I get there.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you so much for taking the time to write this very positive review. I have passed on your comments to the Home Manager and her team. I am pleased that your Dad has settled into the home well.

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Review from Annie L (Daughter of Resident) published on 18 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here for the last 3 weeks and the level of care she has received has been second to none. She loves it here and it’s such a peace of mind knowing she’s happy and looked after so well. The staff are all so friendly and go over and above to make sure everyone is cared for to a high standard
and always on hand to answer any queries. The communal area is great and her room is clean, airy and bright, and like a home from home. It really is 5-star care and I couldn’t be happier knowing she is staying here.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you so much for writing this positive review. I am pleased that your Mum has settled into the home and is happy and content. I have passed your comments onto the Home Manager and her team. They work very hard and go above and beyond to ensure that every need is attended to. Thank you once again.

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Review from L H (Daughter of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fab care home with lovely staff. They have such patience and can’t do enough for mum and us. Mum was in a lovely upstairs room and after their recommendations, we moved her downstairs. We would recommend this home and all its staff to anyone.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this 5-star review. I have passed your comments onto the Home Manager and her staff. It is great to hear how well the staff team respond to you and your mother's needs, involving you all in her care. Thank you once again.

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Review from Helen D (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently in the care home awaiting to go home on a care package after being released from hospital. The staff have been lovely and made her very welcome
I’m really happy with the choice of care home and my mum is happy being there too.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this positive review. I have passed your comments onto the Home Manager and her team at Argyle Park. The staff there work very hard to ensure that everyone feels welcomed and settled within the home and I am pleased that you mother feels so happy in their care.

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Review from Kath J (Daughter-in-law of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has settled really well into the home. The care is amazing. He is well fed and looked after. The home is clean and his dementia care is well catered for. The staff are friendly and helpful.
Reply from Alison Foreman, Head of Sales and Marketing at Argyle Park

Thank you very much for your wonderful review, it is very much appreciated, especially by the team who work so hard to ensure that our residents are safe, happy, and well. Kind regards.

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Review from J N (Daughter of Resident) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always felt that the staff genuinely care about my mum, which brings huge peace of mind to all of us. Mum seems really settled here, is encouraged to join in with activities, and is a busy, friendly place with all the staff happy and attentive. It’s a huge decision to agree to long-term care for your
parent but we feel that both mum and ourselves have found a gem in this home. Mum has recently had various medical complications and has unfortunately spent some time in hospital. I was immediately informed of the situation and was contacted regularly to enquire as to how she was doing. All the staff are very helpful and caring towards the residents, the home is very clean, bright, and happy. Afternoon tea with homemade cakes is probably my mum's favourite time of the day!
Reply from Alison Foreman, Head of Sales and Marketing at Argyle Park

Many thanks for such a wonderful review and your 5-star rating. I am certain that the Home Manager and her team will be 'over the moon' with your kind comments, they all work so hard to ensure that residents are happy, safe, and well cared for. Kind regards.

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Review from Janette H (Daughter of Resident) published on 9 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum seems happy and settled and all her needs are attended to daily. Staff are all very friendly and welcoming. Mum's room always looks neat and tidy as does mum. We as a family are very pleased with the care mum has received especially after her having a fall and breaking her hip, after 4 weeks in
hospital she was welcomed back to the Argyle.
Reply from Alison Foreman, Head of Sales and Marketing at Argyle Park

Many thanks for your review and ratings which we are sure will be very helpful for those searching for care for their loved ones. It's great to know that you are happy with the care your mother receives. Kind regards.

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Review from Nikki S (Granddaughter of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been a resident at Argyle Park for 4 weeks now. The difference between Argyle Park and his previous home is unbelievable. I wish he'd moved there years ago. First impressions are how clean, bright, and welcoming it is. Staff are outstanding! Every single one of them. Nothing is too much
trouble and they all seem to have a special bond with the residents. My grandad is settling in nicely. He's very impressed with the food and likes that he now has his own bathroom. He's always clean and well cared for and is encouraged to join in with activities. Although moving him was a worry. As a family, we are happy and reassured that his needs are now being met and just so glad we found such a fantastic care home.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for taking the time to write this wonderful review. I have passed on your comments to the team at the home. The Home Manager and the team work very hard to achieve the high standards that exist in the home. I am pleased that your grandad has settled in so well.

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Review from Simon G (Son of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% exceptional in every way.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for your review. It was a pleasure to care for your relative. I have passed on the positive review to the staff team.

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Review from J M (Daughter of Resident) published on 21 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
During lockdown, the home has made great efforts to keep us in touch with Mum, who has been understandably upset that we have not been able to visit her during this time. They arrange regular online meetings for us with mum and fortnightly online meetings to update us on what is going on in the home.
I have probably had more contact with Mum during this time than usual as we live far away. Their friendliness and care and patience for Mum and us has been very much appreciated.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for your positive comments and I will pass on your thanks to our team at Argyle Park.

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Review from Sheila H (Daughter of Resident) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for over two years and is very happy there. The staff are very professional, lovely and kind. The atmosphere is always nice and friendly. I would recommend this Nursing Home to friends and family.
Reply from Jane Davies, Home Manager at Argyle Park

Thank you for taking the time to write such a wonderful review, myself and the team at Argyle Park really appreciate your kind words.

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Review from H K (Relative of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursing home is amazing. The quality of the staff and home is second to none. The exceptional care and empathy shown by every member of staff towards all residents is the greatest thing to witnesses. When I visit my family I am spoken to with respect and feels like being part of a big family. These
places do not get enough praise from people. Argyle Park is 5 star.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for your comments. I have passed these on to the team within the home.

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Review from M H (Son of Resident) published on 3 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother likes it here, it is clean with good personal care and nice meals. I would recommend this nursing home with friendly staff.
Reply from Jan Hunstone, Regional Manager at Argyle Park

Thank you for your comments and I will pass them on to the team who take great pride in their work.

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Review from P S (Daughter of Resident) published on 21 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident at Argyle Park for two and a half year and is happy there. She has a nice room and is well looked after. The staff are lovely and very kind. There is a nice friendly atmosphere about the home, and the lounge is bright and airy. Visiting is not allowed at the moment due to
Government advice, but I am given regular updates about Mum and am able to speak to her by computer video calls and phone.
Reply from Jan Hunstone, Home Manager at Argyle Park

Thank you for your kind words, we know it's difficult not being able to visit your mother at the moment. Hopefully, we will be able to see you soon. Thank you for your patience.

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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Argyle Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Argyle Park is calculated as follows: ( (184 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 202 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Argyle Park is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Katie

Katie Greenwood

Job Title: Home Manager

Welcome to Argyle Park, where we are dedicated to creating a warm, supportive and homely environment for our residents.

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