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Manchester House

83 Albert Road, Southport, Merseyside PR9 9LN
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My mum has always been happy here. The staff are caring and friendly.Hollie M(Daughter of Resident/Service User)
Manchester House, Southport
My aunt's room is lovely and has a private patio door into a garden.L P(Nephew of Resident/Service User)
Manchester House, Southport
Manchester House, Southport

Manchester House is a welcoming nursing and specialist care home in Southport, providing high-quality, person-centred care in a safe and supportive environment.

The experienced team at Manchester House delivers round-the-clock nursing care, ensuring residents receive the right level of clinical and personal support tailored to their individual needs. Each care plan is developed around the person, promoting dignity, comfort and independence wherever possible.

Life at Manchester House is calm, caring and community-focused,...  

Care Provided by Manchester House

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 67 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,250From £1,250

Please note that fees are starting from prices. The team at Manchester House will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

Contact Manchester House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rachel Preston (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+
  • We are proud to be recognised as a Veteran Friendly Framework (VFF) accredited care home, demonstrating our commitment to providing person-centred care that recognises and supports the unique experiences and needs of the Armed Forces community.

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (2)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Small private car park at the front of the home. Plenty of roadside parking around the home.

Manchester House Reviews (31)

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8.7

Manchester House has a Review Score of 8.7 (8.702) out of 10, based on 7 reviews in the last 2 years. Over all time Manchester House has 31 reviews.

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Review from Andrea P (Niece of Resident) published on 29 July 2026 Submitted via Website
Overall Experience
It gives me great pleasure to complete this review for Manchester House Nursing home.
My aunty has spent over 20 years living there and the staff are just incredible. For my aunt, the staff were additional family and for me they are friends.
I honestly can't thank them enough for the care given for so long and for the additional moving support shown recently, it won't be forgotten.
The home manager Rachel, goes above and beyond to make all the residents have the best experiences during their stay, relatives are also always included in the fun!

Manchester House will always hold a special place in my heart. Always grateful to Rachel, Tomasz, Vasi, Jenny, Elena, Lucy, Kay and all the staff (sorry I don't have everyone's names x) and in the words of my Aunty Eileen, Thank you very much x x

Reply from Lucie Drakeford, Communications & Marketing Manager at Manchester House

Thank you for such a lovely review. Reading your words, it's clear just how much Manchester House meant to your aunty and your family, and we're so grateful you took the time to share them. 20 years is an incredible journey, and it's a privilege to know our team became not just carers, but part of...  

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Review from Joan M (Resident / Service User) published on 22 July 2026 Submitted via Website
Overall Experience

I was admitted to Manchester House 6 days ago for end of life/palliative care. The prospect of coming into care was daunting - but on entering I immediately felt good vibes - the staff were so welcoming, cheerful and professional. I'm very pleased with my room, I'm relaxed because I feel safe and supported by such caring and professional staff - I admire them and I'm grateful.I am lucky that I am still of sound mind and able to write a review for Manchester House. I worked in the profession for the majority of my working life and recognise high standards of person centred care. I would recommend this nursing home.

Reply from Daisy Edmondson, Marketing Executive at Manchester House

Thank you so much for sharing this. It's lovely to hear that you felt welcomed, safe and supported from the moment you arrived. Your kind words about the team and the standard of care mean a great deal, especially coming from someone with professional experience. We're glad you feel comfortable at Manchester House and truly appreciate your recommendation.

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Review from Luisa B (Resident / Service User) published on 13 January 2026 Submitted via Website
Overall Experience

I would indeed recommend this cafe home, and as a resident, I feel extremely SAFE and SOUND. These two words are very important to me and express my feelings. The manager, Rachel, is fabulous in her leadership and management of both her residents and team alike.

Reply from Daisy Edmondson, Marketing Executive at Manchester House

Thank you for your lovely review, its great to hear that you feel safe at Manchester House and that Rachel and the team are looking after you.

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Review from Loreto S (Mother of Resident) published on 5 August 2025 Submitted via Postal Card
Overall Experience
We do not handle our son's money. This is taken care of by s/services.
Our son has settled very well into Manchester House and his health has improved.

Staff seem to have got to know him and his likes and dislikes and are very good at attending to his complex medical needs.

Reply from Lucie Drakeford, Marketing & Communications Manager at Manchester House

Thank you for your lovely review. It's great to hear your son has settled well into Manchester House, and wonderful news that his health has improved! I'll be sure to pass your feedback onto the team, they work very hard to ensure all residents receive a high standard of care.

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Review from James L (Husband of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

I have found the staff at Manchester House caring and professional. My wife is being treated with dignity.

Reply from Abi Warley, Digital Marketing Assistant at Manchester House

Thank you for your review. We are so pleased to hear that you are happy with the level of care your wife is receiving from us. Ensuring our residents are looked after with dignity is one of our main priorities.

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Review from M C (Mother of Resident) published on 14 August 2024 Submitted via Postal Card
Overall Experience

The residents are enjoying sitting in the garden with ice cream on a sunny day. We've had a lovely afternoon to cheer up the wet weather. The entertainment officer gets the residents moving and they all look forward to morning exercise. Keep up the good work, such a change for the better.

Reply from Alison Foreman, Head of Sales and Marketing at Manchester House

What a wonderful review and ratings, we do appreciate all feedback. Thank you!

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Review from R H (Son of Resident) published on 14 August 2024 Submitted via Postal Card
Overall Experience

The staff are friendly and create a good environment.

Reply from Alison Foreman, Head of Sales and Marketing at Manchester House

Thank you very much for your comments and ratings of Manchester House. Kind regards.

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Review from Samantha K (Daughter of Resident) published on 18 July 2024 Submitted via Website
Overall Experience
Our mother was only at Manchester House Nursing Home in Southport for a month at the end of her life and a very difficult time for our family. During her stay the care and attention given was exceptional. All of the staff are so very kind, thoughtful, patient, and efficient. Nothing was too much trouble, day or night, and we honestly cannot recommend this home highly enough. It is never easy putting a loved one into care and something most of us find stressful. However, our experience was consistently positive and we would therefore like for other families to know and feel assured when choosing a care home that this one is one of the best.

During the final days of our mother's passing, the head nurses on duty were showing so much compassion that it really helped the whole family feel at peace. Too many other wonderful staff to name but with heartfelt thanks to all of those working at Manchester House.

Reply from Alison Foreman, Head of Sales and Marketing at Manchester House

Firstly, we want to pass on our condolences following the loss of your Mum from all of us in Dovehaven. Thank you very much for taking the time to write such a heartfelt review of Manchester House, it will be appreciated by the team. Kind regards.

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Review from Keeley G (Resident / Service User) published on 12 September 2023 Submitted via Website
Overall Experience

One carer is a good loving lady, she only works weekends. She always gives me a shower and takes her time I trust her a lot. I do have a shower in the week but can't wait for her, she a good listener. Very caring.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for this feedback and we will share it with the staff member concerned and see if she can share her expertise with other staff. Thank you once again.

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Review from Lisa O (Respite Resident) published on 30 August 2023 Submitted via Website
Overall Experience

Very friendly and helpful staff who made me feel welcome at a very difficult time. The room was clean, with plenty of room for an electric wheelchair and a lovely view of Blackpool! Set in lovely grounds.

Reply from Alison Foreman, Head of Sales and Marketing at Manchester House

Thank you very much for your review; your comments and ratings are very much appreciated. Kind regards.

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Review from L P (Nephew of Resident) published on 20 June 2023 Submitted via Website
Overall Experience
I visited my aunt this week. What a big difference over the last few months. The manager and all the team are caring and always available when needed. The kitchen staff were interacting with residents and family. Activity staff were in the lounge doing a quiz and having coffee morning.
My aunt's room is lovely and has a private patio door into a garden.

My aunt is very happy here.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for taking the time to write this review. I have passed your comments on to the manager and staff, who appreciate the feedback.

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Review from Hollie M (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience

My mum has always been happy here. The staff are caring and friendly. The activities that are put on are always fun and as inclusive as possible. Never had any concerns about my mum being cared for here.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for writing this 5* review. I have passed on your positive comments to the HM and her staff team. I am pleased that the care in the home is meeting your mother's needs and she is enjoying the activities.

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Review from Piotr F (Friend of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience

During my visit to Manchester House for my friend I observed a big improvement in general conditions for my friend. He has a brain injury and Manchester House is his second placement. In Manchester House, he looks nice and happy, looked after well. He was able to sit independently in a chair. He told me that the staff are very caring for him and helped him to get physiotherapy. He told me that since he came to Manchester House his condition is very stable. I notice that it is very friendly in Manchester House.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for taking the time to write this review. I have passed your comments on to the HM and staff team. I am pleased your friend has continued to improve whilst in the home. Thank you once again.

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Review from Darren J (Respite Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience

My time at Manchester House was enjoyable and I was well cared for. Below the knee left leg amputee, I got on well with all the nurses and care staff.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for taking the time to post this 5* review.

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Review from Deryn L (Resident / Service User) published on 21 April 2023 Submitted via Postal Card
Overall Experience

No problems, the staff are great and I've always been well looked after. I've been happy during my stay here.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for you taking the time to write this review. I hope you are settling well back into your own home. I have passed your comments on to the home manager and her staff team. We wish you well at home.

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Review from M B (Son of Resident) published on 11 April 2023 Submitted via Website
Overall Experience
Manchester House in my experience is poorly run and maintained and the care isn't of great quality.
After an accident at the home, Mum wasn't well cared for and her medical records surrounding the care she received were minimal at best. The home could not accurately state what care she received during the time of the accident and the ambulance arriving many hours later.
Management of the home falsely informed me that medical reports had been returned to them and indicated Mum was absolutely fine by email. When later challenged this turned out this medical check and subsequent report never happened.
The staff do not use person-centred language when dealing with residents.
The COVID-19 mask-wearing policy was not followed with staff either not wearing masks or wearing them under their chins even during an outbreak.

I would not recommend this home to anyone thinking of placing a loved one here.

Reply from Alison Foreman, Head of Sales and Marketing at Manchester House

How saddened we were to read your review. We must agree to differ on some of the facts you give above, but as you know her reasons for leaving were nothing to do with the details you give. We wish your Mum well in her new home.

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Review from Kath K (Niece of Resident) published on 6 February 2023 Submitted via Postal Card
Overall Experience
All staff were caring and helpful.

I felt all my aunty's needs were cared for.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for taking the time to complete this survey. Should there be any further information you would like to pass on to the home manager to improve our service then please let us know.

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Review from Russell B (Son of Resident) published on 3 February 2023 Submitted via Website
Overall Experience
Excellent care and support for my mum during her time in respite care at Manchester House. Probably, like most people, I was anxious about a loved one going into a care home, albeit for a temporary stay. However, I found all the staff there (management, administration, nursing, care, cooking, laundry staff and others) to always be extremely friendly and helpful.

What impressed me the most was the kindness shown, and that was evident from everyone I met there. To see my mum's face light up was lovely - whether it be from a simple smile, a cheerful conversation, a passing 'hello, how are you?' or times where the staff would patiently sit with Mum or help stimulate conversations or engage her with subjects and activities she is interested in - such as birds and nature programs, musicals etc. Thank you.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for taking the time to write this review for the home. I have passed your positive comments on to the home manager and her team. It is good to hear that your mum enjoyed her stay at the home and she gained pleasure from the staff interactions. Thank you once again

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Review from George S (Resident / Service User) published on 17 January 2023 Submitted via Website
Overall Experience

My stay in Manchester House so far has been ok. I made some great friends with other residents and staff. While I have been here for the last two and a half years I was able to continue my normal life like still playing football for my hometown club and socialising with my family. Although I like this home looking forward to the day when I will be able to have my own place.

Reply from Jan Hunstone, Regional Manager at Manchester House

Thank you for taking the time to write this positive review. I have passed your comments onto the HM and staff team

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Review from Sean M (Resident / Service User) published on 16 January 2023 Submitted via Website
Overall Experience

I have been in this home for about five years and feel settled and made some good friends in this home. Sometimes it can be challenging with agency staff but permanent staff are ok and friendly. I just returned from a short hospital stay and am glad to be back.

Reply from Jan Hunstone, Regional Manager at Manchester House
Thank you for taking the time to write this positive review. I have passed your comments onto the HM and staff team.

We are working hard to resolve the agency staff situation and thank you for your understanding.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Manchester House.

Upcoming Events

There are no upcoming events for Manchester House.

Awards / Recognitions (2)

  • 30 Jun 2022Recipient: Dovehaven
  • 30 Jun 2021Recipient: Dovehaven

Accreditations

There are no accreditations posted yet for Manchester House.

Meet the Team (1)

Rachel Preston
Rachel PrestonJob Title:Home ManagerJoined: 2022

Rachel Preston leads our team of highly skilled and experienced nurses at Manchester House, ensuring that the nursing care your loved one receives is of the highest quality, always delivered with compassion and dignity.

"What sets Manchester House apart is our ability to provide truly specialist nursing care in such a beautiful, homely setting. We don't just treat conditions - we care for the whole person, understanding their individual story and what makes them feel comfortable and valued."

Rachel and her deputy are always available to offer support and guidance to both residents and families, ensuring everyone feels heard and supported.

Frequently Asked Questions about Manchester House

What types of Care is Manchester House registered for?

Older Person Care, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manchester House have?

There are 63 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Manchester House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Manchester House to the centre of Southport?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manchester House to verify any information. View our terms and conditions. Manchester House has an Enhanced Service -more info.