Brimstage Manor

Brimstage Manor have taken excellent care of my dad, helping him to settle, encouraging him to join in with activities (despite his initial reluctance) and providing him with a safe environment to live in. They are very adaptable to the needs of their residents and assist family members who may need support through difficult periods.

Dad has been in the home for a good few months now, this is the second home he has been in, the first home was very good but could not meet his needs the way brimstage has, the staff are great they all show him the respect and care he needs and nothing is too much trouble, the activities they offer are great and dad always tries to join in especially if it's singing or dancing and really enjoyed planting in the green house, and celebrated his 80th birthday with a little party where all the residents joined in with the singing and dancing, dad has had some issues and the staff dealt with it all effortlessly and kept us in the loop throughout I would not want him to be anywhere else as he is very settled here, would highly recommend them all

The home itself as undergone a refurbishment and is now a beautiful bright welcoming home.

Staff were excellent, kept us informed and were extremely helpful, my mother in law was very happy and putting on weight. She was enjoying her time at the home making friends with staff and other residents. The home is clean and well decorated. The food seems very good and my mother in law enjoyed most of it.

The home was excellent, clean comfortable and well organised, my mother was very comfortable and happy. Staff were very nice, caring and helpful. I am very happy that she is being well looked after. We were welcomed by the staff and have been kept informed of my mothers condition.

I knew from when I entered the premises and received a warm welcome from the management team and staff that this was the right place for my mother. As I walked round, I observed that the residents were all settled and occupied. The building was of a very high standard and there were no odours present generally associated with a care home. The room they suggested for my mother was substantial. However, we knew we'd fail at first base because it was green. The following day, it had been painted, and that was before we'd 100% committed. Nothing was too much trouble then and isn't now. They have welcomed us as a family and we join family get-togethers organised by the home. Activities are first-class and change constantly, keeping all engaged. For them, it's all about people and the staff are absolutely amazing and incredibly caring. Can strongly recommend this home! One very happy son and, most importantly, one very happy Mum.

Best thing we ever did! Had a great feeling about this place the moment we entered. Staff are cheerful with a can-do attitude. Even the poorliest are included. They're incredibly caring and nothing is too much trouble. Mum absolutely loves it there and said she'd cry if she had to leave now. She's really settled, adores the staff and loves the food. She's made lots of new friends and the home did a great job matching Mum with other residents of similar outlook and ability. The activities lady is wonderful - a game-changer for Mum. Haven't seen her this happy and settled in a very long time. She says she feels safe now. The staff are very aware and spot things immediately. Everywhere is spotless, with every need attended to. From the cleaner to the chef to the nurses, all the way up to management, they are without exception an inspiration and incredibly hard-working. And they've made us feel very much part of the Brimstage family too, because that's what it is, a family.

From the moment I entered Brimstage Manor. I was greeted by friendly and extremley professional staff, and I knew that this was were I wanted my mum to stay. Since her admission she has settled really well, her room is perfect for her needs, and the staff are amazing. Beutiful home, beutiful gardens, lovely staff and the best care for my lovely mum.

This care home is an amazing place so clean and so tidy very up to date decor staff are so caring and helpful with all residents and go above and beyond for each resident management are amazing so helpful and informative with the residents

We are delighted that Mum has moved to Brimstage Manor. My Dad was also a resident here many years ago and it is lovely to see so many of the staff still here. Mum is so well looked after. She is clean, warm and clearly so settled here. The staff are amazing and nothing is too much trouble. The home is spotless and the laundry service is superb. The food is delicious and wholesome too. As a family, we couldn't be happier with Brimstage Manor and are grateful to all the staff for their care, patience and kindness.

My wife has been at Brimstage Manor for 18 months. Doubts about moving from home have been eased by the care she's having, the family atmosphere, and how she's settled. The staff, in whatever role, are cheerful and engage sensitively with residents. Attentive and personal care is matched to people's personalities and needs. Activities are enthusiastically led and organised. On-site management is brilliant: the manager and deputy are committed, imaginative and lead by example - their positive approach with residents, staff and relatives bringing significant improvements. Having five different social areas to choose from is important; the recent refurbishment of the home has made a big difference to its comfort and social life. During a recent illness the nursing care for my wife, and liaison with the GP, was excellent. On Christmas Day she was sufficiently recovered for us to have lunch together in her room, the table beautifully decorated and the service like being at a restaurant!

My grandad has been in 3 care homes and we have not had the best experience. He has been in Brimstage Manor for 2 weeks and we as a family have never felt so reassured by the management and staff at Brimstage. They're all very kind caring and welcoming he seems so settled and happy always kept clean and tidy. Has a beautiful room and view and the food cleaners and laundry service are absolutely brilliant can't thank this place enough we finally can go home and know he's well cared for safe and looked after. Thank you all.

My dad has been in the home since December, the staff are great, they are very helpful and caring and go above and beyond to help my dad, who has complicated illnesses and medications. The staff all work very hard and are cheerful. His room is always very clean and they have a good laundry service for his clothes.

My dad has many complex needs and has been very ill recently. The staff couldn't do any more to give him better care. The staff are all very kind and helpful and also have a laugh with him and his bad jokes. It makes me feel happier as I know he is in a safe place.

Brilliant my mother has really settled in and is very comfortable. Nothing is too much trouble for matron and her brilliant team. The family feels so much comfort knowing my mother is being well cared for, thanks all.

I'm assured and happy that my mum is getting well cared for.

We are very positive about our brother’s stay at Brimstage Manor. We feel he is being well looked after and that he has settled in well. Our family have a very good relationship with all staff. Everyone at Brimstage is very nice and accommodating to our requests.

The matron and nursing staff are always happy to discuss concerns and are proactive when medical issues need to be followed up with external agencies. Family and friends are made welcome, and there is a busy schedule of activities and entertainment. It's good to know that Mum is safe and, at the same time, leading the best life she can.

It was clear dad was treated with respect and understanding. As a family, we were also shown a lot of support from the staff. Everyone showed true professionalism. This, in turn, gave us so much comfort and reassurance that Dad was in the right place. The home is kept very clean and there is an ongoing programme of refurbishments and updates, rooms are all well-kept. The gardens and outdoor spaces are a wonderful bonus. We were very impressed with the quality of the food served, it always looked and smelt delicious and homemade. We would not hesitate to recommend Brimstage Manor.

I can't praise her enough. As a family, we feel Dad is safe and looked after.