St George's Care Homes

Croxteth Avenue, Liscard, Wallasey CH44 5UL
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9.6 47 Reviews
  • St George's Care Homes, Wallasey
St George's Nursing Home is conveniently situated to Wallasey's Central Park, Liscard Shopping Centre, GP's & Health Services. There is also a busy bus route for Liverpool and Birkenhead nearby.

St George's Nursing home is a facility for those who are looking for general/dementia nursing or residential care, long and short term residents as well as day care facilities.

Experienced nursing and care staff team believe in person-centred care. These plans are completed with residents and families. The care plans help ensure that each person is treated with respect and independence and choices are maximised.

The home has an activities coordinator who arranges a variety of activities for the residents of St George's. Activities include arts and crafts, chair exercises, days out and quizzes. External activities or entertainment are brought in, such as entertainers.

The home uses electronic care plans and medicare nurse call system. Residents and visitors can access free wifi, the building has CCTV in most communal areas, free parking at front and the rear of the building. There is in-house laundry, food service from appetito which is part of Wiltshire Farm Foods, and residents can have snacks and drinks anytime they prefer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St George's (Liverpool) Ltd

Person in charge

  • Vibin Baby (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (4)

Parking

  • St Georges have a private car park to the rear of the building, also have parking bays at the front of the building

St George's Care Homes Reviews (47)

9.6

St George's Care Homes has a Review Score of 9.6 (9.641) out of 10, based on 29 reviews in the last 2 years.
Over all time St George's Care Homes has 47 reviews.

Overall Experience
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Reviewer Connection to St George's Care Homes
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Review from Katie O (Granddaughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad was a resident of the home for over 12 months with stage four pancreatic cancer. All of the staff were amazing in their care. They went above and beyond in so many ways. Considering I don't live in the area, it was so reassuring to know that he was well looked after and I didn't have to worry
about him. The communication was great from the staff, and they kept me informed about each step. I would highly recommend them to anyone who is looking for a wonderful care home.
Reply from Vibin Baby, Registered Manager at St George's Care Homes

Thank you so much for the review. We are glad that you are happy with the way we managed your granddad's care. I will pass your comments to the entire team.

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Review from Diane K (Sister of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is very happy at St George's. He receives a lot of care. The staff are truly amazing, always a smile on arrival. He is not left unattended and has residents and staff around all the time. They are all friendly and helpful. I am delighted that my brother is a resident at this wonderful care
home, where he has been made to feel special by such lovely people.
Reply from VIBIN BABY, Registered Manager at St George's Care Homes

Thank you so much for the 5-star rating. We are glad that you are happy with St George's. Please let us know if you have any suggestions. I will pass your happiness to all the staff at St George's.

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Review from Michael C (Son of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can see a definite improvement in all aspects of the care home. My mother is very happy here.
Reply from Vibin Baby, Registered Manager at St George's Care Homes

Thank you for taking the time to submit a review. We are pleased to hear how happy you are with St George's Care Home. I will share your comments with all the team.

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Review from Peter W (Son of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All Dad's care needs are met. He is treated with dignity and respect at all times. I am kept fully updated about his needs and condition at all times. Staff are friendly and try to keep Dad occupied at all times.
Reply from Vibin Baby, Registered Manager at St George's Care Homes

Thank you for taking the time to submit a review. We are pleased to hear how happy you are with St George's Care Home. I will share your comments with all the team.

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Review from Ann B (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There has been a great improvement in service provision across the whole home over the last few months. The staff are more engaged and more approachable than previously. There has been an improvement to the decoration within the home, resulting in a brighter environment.
Reply from Sheena Gudkha, Director at St George's Care Homes

Thank you for the time to leave us a review. Lots of changes have taken place in the last few months, and more changes are planned over the next few months.
We welcome any suggestions. Please contact us should you need anything. Thanks.

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Review from Adele H (Niece of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my aunt each day, it was no trouble for any of the staff to help in any way and make me feel welcome. My aunt had the care she needed in every way. Even when we sadly lost my aunt and felt great sadness, the staff were so supportive. We cannot thank them enough for all the care and would
recomend St George's to anyone who needs a loving and caring place for short or long term. Thank you all.
Reply from VIBIN BABY, Registered Manager at St George's Care Homes

Once again, thank you for choosing us and for the incredible rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

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Review from P S (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Contact received from St George's to say my mum had an issue with her leg, I was advised what action was taken and that she (my mum) was being observed. Carer said that they would contact me if her condition changed.
Reply from Sheena Gudkha, Director at St George's Care Homes

Thank you for leaving us a review. If there is anything more we can do, please do not hesitate to contact us.

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Review from Susan M (Niece of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the team at St George’s Care Home enough. One lady in particular is an absolute credit to you, she has gone above and beyond to help me move my Auntie into the home.
The care and support are incredible, I cannot thank the team enough. Constantly looking at ways to support and improve
my aunt's quality of life and wellbeing.
Reply from VIBIN BABY, Registered Manager at St George's Care Homes

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! We are so glad you had a positive experience with St Georges.

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Review from Anita M (Daughter of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very impressed with the level of care and support afforded to my dad since he moved to St George’s at the end of June. All staff are lovely and friendly, extremely patient with my dad’s challenging needs and always welcoming of us when we visit. Special mention must go to the deputy manager,
who advocated strongly for my dad in an assessment meeting and even facilitated video calls between us and dad during our recent holiday. She takes time to understand individual patients’ needs in detail. This reassures us that dad is being well cared for. Thanks so much to everyone at St George’s. We couldn’t ask for anything more and would recommend to anyone!
Reply from Sheena Gudkha, Director at St George's Care Homes

Thank you for your kind and supportive words. The message has been passed to the team. If there is anything more we can do for you please do not hesitate to contact any of us, myself, the manager or the deputy.

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Review from Mike H (Son of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff in all areas are extremely caring towards both our mum and all the other residents within the home.
We are always made feel welcome when we come and visit mum.
Nursing/ medical staff keep you well informed.
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Review from Denise E (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot fault the care and attention Mum receives from all the staff at St George's. In her final days, they went above and beyond in their care which was of great comfort to us. Cannot thank them enough.
Reply from Sheena Gudkha, Director at St George's Care Homes

Thank you for taking the time to leave us a review. Please feel free to contact me or the home manager if there is anything more we can do.

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Review from M M (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all of the staff helpful and caring towards my dad, who can be difficult. The nursing staff have been good at explaining any problems, especially medical to us. They call prompting if there is a problem. My dad is 100-years-old on 23rd November, and they have been very kind to him and given
him a purpose to live for his birthday when he was very poorly.
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Review from R H (Husband of Resident) published on 25 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to Covid restrictions, limited access to my wife, but she seems happy enough. Staff good considering the trying times. St George's home has tried to keep things good in trying times.
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Review from Jim C (Son of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so grateful for the kind support and very helpful staff.
Thank you for all your work.
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Review from Valerie M (Friend of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There have been problems due to lockdown, but staff have helped me maintain contact with my friend via video calls and notes. Staff have worked hard to protect residents from Covid, and now I can visit again, I feel things are well organised - staff are always prepared to talk about my friend, and she
has friendly care. She has excellent medical care.
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Review from Yvonne S (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recommended St George’s to my friend for his mother who has now moved in.
I expressed my experience regarding staff and procedures and how wonderful the staff are. How clean the environment is, and it is easy to speak to someone about Dad. My father moved from my home to St George’s just before
the first lockdown, so it has been traumatic for all of us. Particularly, as Dad also has dementia and can be lucid at times. It’s been harrowing. Thank you to all the staff. We would be lost without you.
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Review from Pauline T (Wife of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St George's Home has been very good looking after my husband. Most of the staff have been very good with him, the home is very clean and does not smell like other places. Staff and manager are helpful and mostly cheerful.
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Review from Steve S (Son of Resident) published on 24 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum appears very content and happy staying at St. George's. The building, whilst old, is clean and comfortable. The overriding good point about St. George's is the staff who, to a person, are caring, approachable, knowledgeable and friendly despite, on occasion, being overwhelmed by requests from and
the complex needs of some residents.
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Review from Marilyn W (Friend of Resident) published on 24 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my friend is given. Always clean. I am not sure about activities he can participate in as he is paralysed down one side. I do think the staff are kind and caring. They have a hard job on. It is nice to hear that he goes out into the garden a bit as it is a change from
his 4 walls!
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Review from S P (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved here from a hospital in February 2013.
She has been very well looked after here by all members of staff and calls it her hotel.
She is able to dress herself and reads a newspaper - she needs constant reminders to use her walker and assistance and help with washing.
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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for St George's Care Homes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for St George's Care Homes is calculated as follows: ( (224 Excellents x 5) + (100 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 334 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St George's Care Homes is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Vibin

Vibin Baby

Job Title: Manager/Registered General Nurse Joined: 2023

Manager/Registered General Nurse

No image found

Natalie Wynne

Job Title: Clinical Manager Joined: 2022

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