Station House

Victoria Avenue, Crewe CW2 7SF

Station House is a 69-bed care facility based in Crewe, and the picturesque county of Cheshire, where it looks after the full-time nursing needs of many elderly people with physical frailties or Alzheimer's disease.

The home's owners, Care UK, have championed a more independent lifestyle throughout their growing UK portfolio, respecting individual wishes in relation to day-to-day living and privacy.

Residents enjoy attractive grounds and good wheelchair access, whilst having permanent access to a friendly care team, highly-trained and experienced in looking after a variety of health needs.

Group: Care UK Nursing & Residential Care Services

Person in charge: Julie Okhae (Home Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 69 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 69

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Station House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.8 (maximum of 10) for Station House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Station House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.2 out of 5 from 5 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.59 for Station House is calculated as follows: ( (50 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 78 Ratings = 4.59

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.181 Points relating to the number of positive Reviews for Station House is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 13.8 positive Reviews (69 registered maximum number of service users ÷ 5). 5 Reviews ÷ 13.8 Target = 0.362 , then divided by 2 = 0.181

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.8 Station House has a Review Score of 6.8 (6.771) from 7 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Station House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Station House

  • Resident / Service User
    6
  • Daughter of Resident/Service User
    1

Ideal.

How likely would you be to recommend Station House? Extremely Likely

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Average Rating:   4.9 out of 5

I thought the care was excellent, the food was excellent- couldn't ask for more. I got plenty of care and attention.

How likely would you be to recommend Station House? Extremely Likely

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Average Rating:   4.8 out of 5

A very pleasant staff, very willing to help.

How likely would you be to recommend Station House? Don't know

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Average Rating:   3.8 out of 5

Enjoyed everything here. Very clean here.

How likely would you be to recommend Station House? Extremely Likely

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Average Rating:   4.3 out of 5

I was sent to Station House, after a stay in hospital by social services. The staff are very caring and professional and I cannot thank them enough for everything they have done. When I came out of hospital I could not walk but they have been as supportive as possible and I am now able to do so with the help of a frame.

How likely would you be to recommend Station House? Extremely Likely

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Average Rating:   5 out of 5

I was at Station House for only 5 weeks and in that time I found the home very comfortable, plus the staff were excellent, and very friendly and cheerful at all times. I would recommend the home to anyone looking to have family staying there.

How likely would you be to recommend Station House? Extremely Likely

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Average Rating:   5 out of 5

I am reviewing Station House on behalf of my late mother who passed away on 13th November 2015, having stayed for three and a half months. During this time mum was treated with care, dignity and respect by kind staff. Nothing was too much trouble. The nursing care mum received was excellent. The doctor and nurse easily available to visit mum and speak to me. Each day I visited mum at meal times to encourage her to eat. I could see the staff tried their best to keep mum's spirits up, mine too!! Sadly at 93 years mum's life had run it's course. On the positive side I have good memories of mum in Station House and I am grateful and appreciative.

How likely would you be to recommend Station House? Extremely Likely

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Treated with Dignity

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Average Rating:   4.3 out of 5

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Bed Vacancies

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Awards / Recognitions

December 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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