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Station House

Victoria Avenue, Crewe, Cheshire CW2 7SF
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I am happy with the staff and the home they are very friendly and helpful and so caringK S(Next of Kin)
Station House, Crewe
Station House, Crewe
Station House, Crewe

At Station House you can expect a warm welcome as soon as you step through the door of the modern care home in the leafy residential area of Crewe in Cheshire. The dedicated team provides respite and permanent nursing care, including those living with dementia.

Designed with residents in mind, bedrooms at the Cheshire home are generously sized and some offer direct access to the garden.

Station House also offers welcoming...  

Care Provided by Station House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,745From £1,963
Nursing Dementia CareFrom £1,840From £2,070
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Station House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Julie Okhae(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (2)

Station House Reviews (33)

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9.2

Station House has a Review Score of 9.2 (9.235) out of 10, based on 9 reviews in the last 2 years. Over all time Station House has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from Mark S (Son of Resident) published on 16 June 2021 Submitted via Website
Overall Experience

I would not recommend this home to anyone. My mum was in this home for around six weeks. It’s not what it looks like in the brochure. She was left in her room for hours on her own, waited a long time for carers to come when she needed the toilet. I was really disappointed with the standard of care. Every time I rang to see how my mum was no one answered the phone. Very frustrating when all you want to know is how your loved one is. Did not see any activities going on. She had five falls while she was there. Please choose this home carefully.

Reply from Samantha Debenham, Personal Assistant at Station House

Many thanks for taking the time to review Station House. We always encourage relatives to speak directly with the home manager if there are any concerns so that we can address them immediately. Our management team did speak on numerous occasions with a member of your family, which put her mind at...  

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Review from Deborah C (Daughter of Resident) published on 3 March 2021 Submitted via Website
Overall Experience
I would like to thank you all for the kindness and care you have shown to my mother over her 10-weeks stay with you all from December to February 2020/2021.
It was very difficult to hear of my Mum's accident, and not being unable to come back to the UK during the Covid pandemic made it even harder.

However, I was able to speak with my mum many times, and she was always very pleased with her care and all the lovely staff she had to help her recover from her fractured hip and leg. She spoke of the friendliness and patience shown to her with some lovely special touches to help cheer her up, such as making sure she had the bird table in front of her window to watch the birds and squirrels, the nurse carers getting her favourite bread for her toast and jam, the books and magazines they picked out for her, and so many nice chats she had with you all. All of these special touches and the nursing and physiotherapy made such a difference to her, and we all very grateful to you.

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Review from Jose A (Respite Resident) published on 11 March 2020 Submitted via Website
Overall Experience

I was recently at Station House for rehabilitation care after breaking my hip. I was there for two weeks. The home was clean and the staff were extremely helpful, caring. I could not have wished to stay in a better place. It was a funny, happy team. The food was excellent.

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Review from Sharon G (Daughter of Resident) published on 14 January 2020 Submitted via Website
Overall Experience
This care home leaves a lot to be desired. My mum was admitted for respite with a broken leg and diabetes. She was hardly moved from her dismal room in the three months of being there which led to her getting low and depressed. The food was also of extremely poor quality and not of a balanced diet for a diabetic nor anyone else for that manner. I raised concerns to the management team on a few occasions to no improvement.
I then discovered that my mum was not receiving the medication that she should have for the osteoporosis and questioned this. This went on for a further 3 weeks and still had not been given the medication.
She then unfortunately, had a stroke and was admitted again to hospital.

I would never wish for anyone I know and love to be admitted to this supposed care home.

Reply from Samantha Debenham, Personal Assistant at Station House

Thank you for your feedback on Station House in relation to your mum’s respite stay. We were concerned about the issues you raised during your mum’s stay. Whilst we managed to resolve those concerns that were within our control, we recognise that the hospital did not prescribe your mum’s medication...  

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Review from Maureen C (Respite Resident) published on 22 January 2019 Submitted via Website
Overall Experience

We found the service at Station House superb, the food was very good and all the staff were very pleasant and caring. It was very clean and partners can eat in the dining room with your family member on a Sunday lunch which was very nice.

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Review from Rosie G (Daughter of Resident) published on 28 June 2018 Submitted via Website
Overall Experience

My mother was admitted to this home from hospital.

It is not a home that I can praise in any manner or recommend.

Reply from Amy Wilson, AD at Station House

We appreciate you taking the time to review Station House and we are truly sorry to hear your concerns. We have listened to your feedback and we are pleased to advise that action has now been taken to resolve the issues you have raised. Once again we apologise that you feel that the overall standard of the home is not satisfactory

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Review from Alan Anthony U (Resident / Service User) published on 19 January 2017 Submitted via Postal Card
Overall Experience

Ideal.

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Review from Joan W (Resident / Service User) published on 14 December 2016 Submitted via Postal Card
Overall Experience

A very pleasant staff, very willing to help.

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Review from Dorothea W (Resident / Service User) published on 7 December 2016 Submitted via Postal Card
Overall Experience

I thought the care was excellent, the food was excellent- couldn't ask for more. I got plenty of care and attention.

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Review from C P (Resident / Service User) published on 23 August 2016 Submitted via Postal Card
Overall Experience

Enjoyed everything here. Very clean here.

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Review from Graham O (Resident / Service User) published on 28 June 2016 Submitted via Postal Card
Overall Experience

I was sent to Station House, after a stay in hospital by social services. The staff are very caring and professional and I cannot thank them enough for everything they have done. When I came out of hospital I could not walk but they have been as supportive as possible and I am now able to do so with the help of a frame.

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Review from E T (Resident / Service User) published on 23 June 2016 Submitted via Postal Card
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I was at Station House for only 5 weeks and in that time I found the home very comfortable, plus the staff were excellent, and very friendly and cheerful at all times. I would recommend the home to anyone looking to have family staying there.

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Review from S F (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

I am reviewing Station House on behalf of my late mother who passed away on 13th November 2015, having stayed for three and a half months. During this time mum was treated with care, dignity and respect by kind staff. Nothing was too much trouble. The nursing care mum received was excellent. The doctor and nurse easily available to visit mum and speak to me. Each day I visited mum at meal times to encourage her to eat. I could see the staff tried their best to keep mum's spirits up, mine too!! Sadly at 93 years mum's life had run it's course. On the positive side I have good memories of mum in Station House and I am grateful and appreciative.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Station House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Station House.

Meet the Team (1)

Julie Okhae
Julie OkhaeJob Title:Home Manager

I’ve been a Home Manager since 2007 and have achieved my Level 4 leadership and management qualification as well as leadership in dementia accredited by Worcester University.

I worked for another large organisation previously, and I liked the structure and support that I received. I felt that Care UK was a perfect fit for me, and I really took on board the Care UK visions and values.

I believe it’s important for a Home Manager to be patient, kind, and have good communication skills. You need to work with the team to provide the best possible care for residents within the home and improve the team’s skills to provide a pathway for progression.

I love spending time with residents, and I feel proud when I see they are happy and well cared for. The most important part of my role is to ensure that residents are safe and well cared for and that the home is maintaining quality in line with CQC regulations.

I enjoy mentoring colleagues and supporting them to succeed in their careers. All the Team Leaders at Station House have progressed from being a carer, and I enjoy seeing them grow and develop. I feel happy when I see that the team is happy and working together as a team.

I also feel proud when the home has positive feedback from residents, relatives and visiting professionals.

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