Lake Side Nursing Home

My husband has only been in a short while but has settled in well to Winsford Grange Home. The staff are very caring and he is being well looked after (his words). He can't walk but is regularly looked after by excellent care and good activities - music/films/TV/jigsaws/nice cakes or treats!

Kind and excellent staff. Thank you for looking after my sister.

My 90-year-old father who has vascular dementia has been a resident of Winsford Grange for over 2 years. He is usually relaxed and content and I attribute this to the staff. They are all very kind and caring, treat my father with dignity and respect and have established a great rapport with him. Sometimes, there can be a shortage of staff and then I find the last of supervision a real concern as my father has experienced falls whilst trying to get up unaided. With regard to the management, I understand there has been a high turnover, I find this a concern as it could underline the continuity, stability and morale of the home. I would especially like to comment on the cleanliness of Winsford Grange. I think this aspect is extremely important and often goes unrecognised. The premises are always clean and fresh and the staff responsible really do an outstanding job.

I have always found everyone very kind and helpful. The friend I visit seems very happy and contented.

The staff are very good and caring and do a wonderful job. My mother can be hard work at times but the staff cope brilliantly.

Would be better if consistent staff. Sometimes better than others, depends on the staff.

I know they certainly take care of my father and his needs. I feel he is always safe and secure in the home.

The home is very good, comfortable, clean and the food generally is very good. My husband is very well cared for and loved. He is treated with respect and dignity. There are not enough activities to keep the residents occupied. All of the permanent staff are wonderful treating the residents with all the love and care that they deserve. My only complaint is lack of staff, there is not enough permanent staff to do the jobs.

The care staff and nurse are very caring to my mother who is 94 years old.

The care and attention my wife has received has been outstanding. While visiting her over the past two years, I have been welcomed with respect and have felt that I was one of the family here.

I have found (that compared) to other residential homes this far out does others that I have been to and I have had relatives in other places which are far inferior to Winsford Grange. I've also had my father in who was in a temporary care home. So, in my opinion, Winsford Grange out does them all.

I feel very happy to have dad in Winsford Grange as I feel he is treated with respect and kindness at all times. Staff spend time chatting with residents and are aware of their individual needs. Visitors are always made to feel very welcome and involved in the care of their loved ones.

I think this home is excellent the car given is of the highest standard. The staff are kind and activities are excellent and plenty to do trips out and lots of other things to get the residents involved. I love this place as it has a nice atmosphere everyone is pleasant and happy. I would not hesitate to recommend this lovely home from home.

The care I get is brilliant. All the staff look after me. If I need anything I just ask and they will do it. Nothing is too much for them. They help with my shower, make my bed. If I press the buzzer they come straight away. It is a very good place to come to. Would not go anywhere else.

My Dad is residing at the above care home and we all, as a family, are extremely happy with the care my Dad receives. My Dad has been a resident here for just under 12 months and we have noticed how settled he is. The staff have shown nothing but kindness and respect towards our Dad and the care have been excellent.

Better than the best.

Great deal of care seems to be taken to make sure all residents are treated with kindness and dignity. It's always a pleasure to visit, as the hall is decorated and welcoming. The care home is very clean and made to be as much like home as is possible ie small sitting bays. As a visitor I am made welcome and given updates as to my friend's situation.

We would without hesitation recommend Winsford Grange to anyone

My only concern now is that dad has to be moved from there because he is in a CHC bed and he has dementia (will be very unsettled and confused and even distressed). Due to the ratio of carers to residents elsewhere, dad will not receive the same level of care where he has to go (what a system). Can't speak highly enough of the care and devotion he has received on the Austen Unit.

I am writing this review as a thank you to all the unsung hero's that work at the Grange. Dad was only there for two week's before he died but don't think he wanted for anything, having dad so close to home with very open visiting. On my first visit I called to check out the home for a very picky customer, was greeted at the door and invited in, shown around without any trouble at all. I felt very welcome. One last thing I would like to mention is how clean and fresh smelling The Grange is big. Thanks from me, dad and family and friends xx