Wrenbury Nursing Home

My mother has lived at the home for the last 3 years. The care shown to her has been exceptional and, as a family, we are extremely grateful to everyone who works there. We are immediately informed by phone if Mum has any changes to her health and, during the Covid pandemic, we were sent clear information regularly in respect of the latest guidelines about visiting and were offered options to have phone and video calls with Mum. Despite the enormous pressure the staff must have been under at this time, they remained reassuringly calm and professional. Once visiting was allowed again, strict safety procedures were put in place and on arrival at the home we are guided through them each time to ensure continued protection for all the residents and those who work there.

My mother, with terminal cancer, was transferred from hospital. Whilst she struggled at first, the staff and management worked very hard to settle her and spend time with her to give support and reassurance. We have since moved her to a place close to relatives, this is no reflection on the home. Many thanks to the dedicated caring and professional staff who became friends of my mother.

Excellent service and care.

Caring staff, professional attitude, adapted very well to Coivd-19 pandemic, as well as personal family circumstances. Overall, satisfied with the home. However, could not comment on activists as service use/family member chooses not to engage in these.

All staff always friendly and happy to help during this difficult time. Mum is very happy with the care, and that's the most important thing.

My review on this great nursing home - I am looked after all-round great. I feel like I am treated like a king. When I first walked through the front doors first I was greeted by two ladies who shook my hands. When I went to the second door, four ladies greeted me and shook my hands. I was very moved. I felt like a king. The bedding is superb. The staff look after everyone equally.

I have been made to feel very welcome and at ease during my stay. Nothing is too much trouble for staff and nurses.

Stepfather was sent from hospital unable to do anything for himself. After 4 weeks at Wrenbury he was fit to return home. This is due to the excellent care received by all the staff. I would highly recommend Wrenbury.

Staff work very hard and are caring and compassionate.

My Mother was resident in Wrenbury Nursing Home for 9 1/2 months. At first, she was very unsettled but with the care and understanding of the staff, she adapted well to life in care. There is a lovely, friendly family atmosphere and all are made to feel welcome. Nothing is too much trouble for the staff no matter how busy they are, and there is always a cup of tea on offer. Special occasions are celebrated by decorating the home, red roses for Valentines Day, Easter eggs etc., fresh flowers in the entrance hall lovely. All the staff work very hard to make the residents comfortable.

I found the home to be more than adequate for my wife's needs. The staff are attentive and pleasant. The food looks very good. The home is clean and the residents' rooms are well fitted out. The care is 24-hour and I feel at ease knowing my wife is well cared for. It is deep in the countryside but easy to get to from the motorway. Very happy.

My father has recently moved into Wrenbury Nursing Home. It was a difficult decision but on visiting the home for the first time I was impressed with the management, carers and accommodation.

Dad has settled in well and whenever I visit he is clean, well dressed and content in his own way. The carers are wonderful and very attentive. I couldn’t ask for more.

Dad has been in several homes for short respite stays and this home is superior in every way.

I consider myself and my dad to be very lucky that a room became available just when we needed it.

I am confident that this home will continue to meet my dad’s needs in the future. Since he cannot be at home with me any longer there is no other place I would rather have him.

A deciding factor when choosing here for her care was the ability to bring my dogs in to visit her as she loves dogs. When she sees them and touches them it helps stimulate her and lifts her spirits. Mum has been a resident for 2 years at the end of February. It always feels like an extended family. The staff offer care and support to visitors as well as residents, I cannot thank them enough for the peace of mind they give me.

My mother recently passed away, having suffered from Alzheimer's for a number of years, and after three and a half years living at Wrenbury Nursing Home. I feel my mother was well cared for, and as a "fussy" person, very much attached to her home environment, she settled quickly and quietly to life at Wrenbury. Three and a half years of calm and contentment cannot be underestimated, and this is testament to the environment created by the staff and ethos at Wrenbury. For whatever minor faults we may on occasion choose to find, Wrenbury has established a way of letting people be who they are. There was no attempt to control, or change, my mother, and this I feel contributed strongly to her levels of satisfaction. Living as I do at some distance, I cannot say how reassuring this has been. We were always kept aware of any minor issues that arose, and that is vital. I would happily recommend Wrenbury to anyone, and this echoes the sentiment of friends and family who visited mum there.

A very good home with excellent staff.

Care provided is of a caring and professional manner. Although dad has dementia he still knows that staff are kind to him and will say what a nice lass or lad a carer is when they walk into the lounge (he was born in Shropshire). The home is clean and well looked after, a refit is taking place at this moment, putting a lot of pressure on the staff but they still continue to smile and continue to work in a professional way. I would recommend Wrenbury to anyone, the decision to put a loved one in a home is very emotive but all staff made that time as painless as possible.

My aunt seem to be cared for quite satisfactorily. The home is clean and there seems to be a good choice of food.

My mum has been in Wrenbury Nursing Home for 4 years. She suffers from dementia and has seriously ulcerated legs when she first went in. The nursing staff have eradicated the ulcers with their careful nursing and although the dementia is no better and at times she can be quite difficult, the carers are wonderful with her. They always have a word for her and remember the names of members of our family to engage her in conversation. I am so grateful to them for the care she receives.