Walton House Nursing Home

188 Chorley Road, Walton-le-Dale, Preston PR5 4PD
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9.7 43 Reviews
  • Walton House Nursing Home, Preston
Walton House Nursing Home employs a team that takes pride in a friendly approach. The surroundings are light, spacious and extremely comfortable, with an emphasis on friendliness and efficiency.

Walton House is a registered care home and is fully compliant with the requirements of the CQC (Care Quality Commission). The home is assessed bi-annually by RDB Star Rating and at its last assessment in 2014 was rated five star.

The quality of life for service users is of the utmost importance to the manager and their team.
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Care Provided by Walton House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1250
  • Self-Funded Residential Dementia Care: £1250 – £1250
  • Self-Funded Nursing Care: £1300 – £1300
  • Self-Funded Nursing Dementia Care: £1450 – £1450

This fee is for Private Nursing Residents plus FNC. Dementia patients at end of life, with no challenging behaviour accepted. NHS nursing funding is not included in above rate.

These prices are only a guideline, please contact Walton House Nursing Home to find out the exact price for your requirements.

Contact Walton House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Walton House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Janet Harris (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Happy with relatives and friends visiting during the day except please protect mealtimes for residents. This ensures that residents have full attention at these important points in the day. Hope you understand.
    Extend visiting hours for families visiting residents who are end of life.

Parking

  • There is on site parking for visitors

Walton House Nursing Home Reviews (43)

9.7

Walton House Nursing Home has a Review Score of 9.7 (9.653) out of 10, based on 15 reviews in the last 2 years.
Over all time Walton House Nursing Home has 43 reviews.

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Reviewer Connection to Walton House Nursing Home
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Total of 43, showing 21-40
Review from Lynn T (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely dad had been suffering from dementia and was admitted to hospital in February 2023 after a fall, then on to Walton House.
The care he received was great, nothing too much trouble and all the staff were absolutely amazing.
In his final days, all the nurses and care staff were considerate
and caring and treated my dad with the utmost dignity, right up to his leaving this earth at the weekend.
On behalf of my mum, brother and other family members, I would like to say an enormous thank you to all carers at Walton House.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind words Lynn, it was a pleasure to look after your dad, take care, and kind regards to all your family.
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Review from Yvonne B (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in this home for 20 months until her death last week.
The staff have been very professional and caring. My mother always said she was very happy and comfortable there and I would have no hesitation in recommending the home to others.
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Review from Susan D (Daughter-in-law of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank all of the staff at Walton House Nursing Home enough for the excellent care they provided to my Father In Law. My Father In Law was only a resident for just over a week but he was very comfortable during his stay and was incredibly well looked after and had nothing but compliments for
the staff. The compassion that they showed to all of the family when he passed was lovely and very much appreciated. I would not hesitate to recommend Walton House to anybody.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind comments, much appreciated.
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Review from Maria S (Daughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our family have been very pleased with all aspects of Mum's Nursing Care, especially during Covid and lockdown. We have been pleased with being able to visit for half-an-hour, once a week with a screen in place, but of course, would like to see Mum every day like we used to.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your response, hopefully, we will all be back together soon, Janet.
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Review from Elaine H (Daughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having the daunting task of looking at several care homes for my father when he became seriously ill in 2019, I was at my wit's end. Then at last we walked into Walton House and we knew at once that was the place. The staff were so friendly, we could tell immediately that they cared. When in hospital,
my Dad had forgotten how to feed himself, how to hold a cup and had lost seven stone in weight. Nearly two years on and he is amazing. He feeds himself, no problem, he can hold his own cup and has put weight back on. The staff give him loving care and are kind and patient. The manager is always helpful and leads a dedicated team of nurses, carers and support staff who work together and have made such a difference to my Dad's life. When we go to visit he is always dressed well and clean. He always has a smile on his face and his relationship with the staff is lovely to see. I am confident that my Dad his happy, well looked after and loved. Thank You Walton House.
Reply from Janet Harris, Manager at Walton House Nursing HomeHi Elaine, Thank you for your kind words. I agree with you, Dad is very happy in the home and he has settled in well. It has been a difficult year but we have all worked together and it is lovely to see the smile on your dad's face when he sees you in the pod. Take care, hopefully, we will all be together again soon, Janet.
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Review from Wendy B (Daughter of Resident) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident in the home for the last 20 months. She was transferred here from the hospital and placed on end-of-life care. Unbelievably and thankfully, she has done amazingly well thanks to the excellent nursing care provided by the staff. During the most difficult of times, the staff
have continued to do their best, not only for residents but for their loved ones. As a shielder during the pandemic, I have found it distressing not visiting but staff have always been available to speak to, at the end of the phone and provided excellent updates. They also provided zoom calls which were the next best thing to a visit and very much appreciated. I particularly loved the little photo postcard of my mother, which was lovely and unexpected. They have also tried really hard to reassure and boost morale which must have been so difficult. Special.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind words, it is a pleasure to look after your mum. We will always do our best, as we know all our residents are precious to someone and you can be assured we will give the residents all the love and care that they deserve. We look forward to the time when we can all be together again. Take care Janet.
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Review from Denis T (Son of Resident) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very impressed with the care, professionalism and skills of Walton House management and care staff. The communication we the family receive especially in these difficult times is excellent. My mother can be difficult to communicate with but the staff have developed a loving trusting relationship
with her and it’s evident every time we visit. It’s been very hard for the family to accept Mum having to be placed in care. But knowing that Mum is being cared for by Walton House really helps the family come to terms with it. Thank you all.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind words, it is a pleasure to look after your mum. We can't wait for the time when the home returns to normal and we can all see each other again, take care, Janet.
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Review from Charlie S (Partner of Resident) published on 5 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my partner had a very bad stroke and it left her paralyzed on one side. She cannot speak and has to be fed through a tube. With all the complications, it was a constant worry, but since she moved into Walton House, life has been a lot better. I've found the staff and nurses to be very helpful
and understanding, my partner is happy. Care staff and nurses take a time-out to talk to her and get her involved in any activities, she's well looked after and they always put my mind at rest knowing she is safe and looked after is a big weight off my mind. Especially during these covid times, all the staff are very kind and polite, my only regret is that I never got her in sooner. It's been a godsend to get her into Walton House, and I would highly recommend this care home.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind words Charlie it is a pleasure to look after your wife and she is lovely. We cannot wait until you can all come back inside to visit.
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Review from David S (Son of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thanks to all at Walton House for the care programme they gave my Dad recently. These have been extremely difficult times for all; Walton House handled everything professionally and gave the best care possible to my Dad.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind comments, it was a pleasure to look after your dad even though it was only for a short time, he was a lovely gentleman. May I again offer my condolences from all the staff at Walton House to yourself, your mum and other family members, take care, Janet.
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Review from Anne-Marie P (Daughter of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived here for almost two years and I have always been happy with her care. Up until lockdown my dad lived in a different home but visited regularly. Over the summer it has been difficult visiting mum but my dad was completely cut off from her. He has now moved to Walton House to be with
her and is settling well. The staff are lovely and supportive and I am happy knowing my parents are together again. My dad tells me that the food is good too which is always a bonus.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind comments, it is a pleasure to look after them both, lovely couple.
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Review from P S (Son of Resident) published on 11 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm delighted with the care shown to Mum by Walton House throughout the coronavirus pandemic. This has been an incredibly difficult and upsetting time for us all, and it's been very clear to me that despite incredibly challenging circumstances within Walton House, the team there have done absolutely
everything they could to keep Mum and all of the resident's spirits and hopes high. Outstanding care!
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Review from M S (Daughter of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has received at Walton House was second to none.
All the staff were friendly, caring and were really good with Mum.
We thank them very much.
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Review from Ann L (Daughter of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After dealing with the staff at Walton House for over 2 years now I still cannot fault the care they give to my mother. She has been looked after so well by every member of staff who deserve the highest praise for their commitment to the residents.
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Review from Angela G (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had dementia and after a fall (breaking her hip) she was unable to stand. She lived in her bed. The staff at Walton House were kind to her. She was kept clean and comfortable. The staff were also kind and pleasant to me. Thanks to the nurse on night duty who phoned me and allowed me to be
with my mother as she passed away.
Thank you to all staff.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind words Angela, it was a pleasure to look after your mum, we are thinking about you at this sad time as you spent a lot of time with your mum, sending you best wishes from myself and all the staff at Walton House, take care, Janet.
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Review from Avril H (Sister-in-law of Resident) published on 14 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited several care homes but the care that was given to a relative was outstanding. All the staff are friendly and genuinely care for the service users. They are so kind and gentle when attending to the person in there care.
Reply from Janet Harris, Manager at Walton House Nursing HomeThank you for your kind comments it means a lot for the staff to feel valued.
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Review from Linda C (Daughter of Resident) published on 12 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I, like most people looking for a nursing home, didn't arrive at the decision where mum should stay lightly. I found the care my mum received whilst she was in this home to be faultless. Any requests I had regarding the care of mum were undertaken and the carers/staff were eager to oblige in whatever
way they could to make mum as comfortable as possible. I was allowed/encouraged to take mums personnel items in for her which in her short stay there were much appreciated. You can visit as often as you wish and at any time which was a blessing. I felt that all the people at Walton House actually cared about my mum that she wasn't just a resident. I also found there to be plenty of staff always on duty.
I wouldn't hesitate to recommend this home to anyone - my only regret is that I didn't get mum in there earlier.
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Review from I T (Daughter of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All 5 star.
Reply from Janet Harris, Manager, RGN at Walton House Nursing HomeThank you for your kind comments.
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Review from Jean B (Sister-in-law of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful are home Walton House Nursing Home is shame there aren't more places like this. First class care from nurses, carers and kitchen staff who looked after our brother-in-law with kindness and excellent care until he passed away. Hope all the staff get praise for their work. Thank you
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Review from Jacqueline W (Daughter of Resident) published on 14 September 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was cared for very well. She was there for 15 months and all her nursing and care needs were met.
Although I visited my mum on a regular basis and so did other family members, we were always contacted if need be.
All the staff were approachable and very friendly.
Reply from J Harris, Manager, RGN at Walton House Nursing HomeThank you for your kind comments Tt was our pleasure to nurse your mum and build a great relationship with your family.
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Review from Helena B (Daughter-in-law of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been treated like the carers own mother. Staff have been gentle, kind, social and my mother in law enjoyed the films, singing songs around the piano and the many themed days and shows.
Our family have been made very welcome and always been offered tea, coffee etc.
We have been
shown so much kindness and support during her stay and final days when nothing was too much to ask for. We were extremely grateful and will never forget the tender care that she received which allowed us to have total confidence that all her needs were met.
Reply from Janet Harris, Manager, RGN at Walton House Nursing HomeThank You for your kind comments, much appreciated.
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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Walton House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Walton House Nursing Home is calculated as follows: ( (149 Excellents x 5) + (23 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 178 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Walton House Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (5)

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Mike Martin

Job Title: Director Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.

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Janet Harris

Job Title: Manager Joined: 2015

Janet is a Registered General Nurse and has previous experience of managing a Nursing Home. Janet has worked her way up through the ranks from care assistant, qualifying as a Registered Nurse in 2006 and onto Matron/Manager in 2013. Janet is responsible for the smooth running of our home and is available Monday to Friday between 8.30am and 4.30pm and any other time by appointment.

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Rebecca Thompson

Job Title: Administrator Joined: 2020

Rebecca handles all administration within the home and is the main point of contact for all financial matters.

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Sally Wyllie

Job Title: Chef Joined: 2013

Sally is responsible for preparing nutritious home-made food on a daily basis using local fresh produce. The home holds a five-star rating from the food standards agency.

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Dan Martin

Job Title: Director Joined: 2024

Director of Walton House Nursing Home, Walton le Dale, Preston and The Grove Nursing Home, Burnley.

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