Walton House Nursing Home

188 Chorley Road, Walton-le-Dale, Preston PR5 4PD

Walton House Nursing Home, Preston, Lancashire
Walton House Nursing Home, Preston, Lancashire
Walton House Nursing Home, Preston, Lancashire

Walton House Nursing Home employs a team that takes pride in a friendly approach. The surroundings are light, spacious and extremely comfortable, with an emphasis on friendliness and efficiency.

Walton House is a registered care home and is fully compliant with the requirements of the CQC (Care Quality Commission). The home is assessed bi-annually by RDB Star Rating and at its last assessment in 2014 was rated five star.

The quality of life for service users is of the utmost importance to the manager and their team.

Group: Walton Care Ltd

Person in charge: Janet Harris (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke

Admission Information: Ages 65+.

Single Rooms: 41

Rooms with ensuite WC: 11

Facilities & Services: Palliative Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Walton House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Walton House Nursing Home has a Review Score of 9.5 (9.485)

The Review Score of 9.5 (maximum of 10) for Walton House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Walton House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Walton House Nursing Home is calculated as follows: ( (63 Excellents x 5) + (9 Goods x 4) ) ÷ 72 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.61 Points relating to the number of positive Reviews for Walton House Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.2 Target = 0.610

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Walton House Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Walton House Nursing Home

  • Daughter of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1

What a wonderful are home Walton House Nursing Home is shame there aren't more places like this. First class care from nurses, carers and kitchen staff who looked after our brother-in-law with kindness and excellent care until he passed away. Hope all the staff get praise for their work. Thank you

How likely would you be to recommend Walton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was cared for very well. She was there for 15 months and all her nursing and care needs were met.
Although I visited my mum on a regular basis and so did other family members, we were always contacted if need be.
All the staff were approachable and very friendly.

How likely would you be to recommend Walton House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

J Harris, Manager, RGN at Walton House Nursing Home responded to this review on 14 Sep 2017:

Thank you for your kind comments Tt was our pleasure to nurse your mum and build a great relationship with your family.

My mother in law has been treated like the carers own mother. Staff have been gentle, kind, social and my mother in law enjoyed the films, singing songs around the piano and the many themed days and shows.
Our family have been made very welcome and always been offered tea, coffee etc.
We have been shown so much kindness and support during her stay and final days when nothing was too much to ask for. We were extremely grateful and will never forget the tender care that she received which allowed us to have total confidence that all her needs were met.

How likely would you be to recommend Walton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Janet Harris, Manager, RGN at Walton House Nursing Home responded to this review on 04 Jul 2017:

Thank You for your kind comments, much appreciated.

My wife and I are/were overwhelmed by the kindness and professionalism shown by the staff at Walton House. My relative (sister) was terminally ill and died in Walton House but from the minute she moved in, it felt as though a huge burden and worry had been lifted from the family because we knew the staff were professional and competent but more importantly kind to both the resident and their families. I recommend Walton House without reservation - nothing was too much trouble for them and they delivered a difficult service with compassion and importantly too, a smile.

How likely would you be to recommend Walton House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father moved into Walton House in summer as a very frail, poorly man, he had made the decision himself as he struggled at home, he had resisted moving into care as long as possible as he worried with so much bad publicity around care homes. He settled into Walton House and often commented how well he was being looked after, the staff were all very nice. He also enjoyed the food which was a varied menu. From the families point of view the home gave excellent care. All the staff were friendly to visitors and the residents and treated each one with dignity. We knew dad was receiving excellent care and was safe. We visited many care homes before settling for Walton House and knew as soon as we looked around it was the right place for dad. Thank you.

How likely would you be to recommend Walton House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Janet Harris, Manager, RGN at Walton House Nursing Home responded to this review on 12 Dec 2016:

Thank you for your kind comments. Your father was a lovely gentleman and a pleasure to look after. On behalf of myself and all the staff at Walton House may we wish you and your family a peaceful Christmas and New Year, Kind Regards.

On behalf of our whole family we would like to thank everyone at Walton House for the care and kindness shown to our mum while she was there. Not only to mum but but to members of the whole family and friends who visited her - night and day.

How likely would you be to recommend Walton House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

Job Vacancies

Staff Profiles

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David Haslam

Job Title: Director

Joined: 1995

Description:

Director of Walton House Nursing Home, Walton le Dale, Preston,The Grove Nursing Home, Burnley and Walton Home Care, Bamber Bridge, Preston.

No image found

Janet Harris

Job Title: Manager

Joined: 2015

Description:

Janet is a Registered General Nurse and has previous experience of managing a Nursing Home. Janet has worked her way up through the ranks from care assistant, qualifying as a Registered Nurse in 2006 and onto Matron/Manager in 2013. Janet is responsible for the smooth running of our home and is available Monday to Friday between 8.30am and 4.30pm and any other time by appointment.

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Pauline Davis

Job Title: Administrator

Joined: 2000

Description:

Pauline handles all administration within the home and is the main point of contact for all financial matters. Pauline has achieved NVQ Level 2 in Customer Services.

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Sarah Smith

Job Title: Activities Co-Ordinator

Joined: 2015

Description:

Sarah is an experienced Activities Co-ordinator and is responsible for providing therapeutic activities for residents. She organises the entertainment programme for the home and oversees our individual client’s social needs on a daily basis.

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Andy Bishop

Job Title: Chef

Joined: 2013

Description:

Andy has achieved 706/1/2/3 in catering City & Guilds and has 35 years’ experience in catering. He is responsible for preparing nutritious home-made food on a daily basis using local fresh produce. The home holds a five star rating from the food standards agency.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Walton House Nursing Home