188 Chorley Road, Walton-le-Dale, Preston PR5 4PD
Walton House Nursing Home employs a team that takes pride in a friendly approach. The surroundings are light, spacious and extremely comfortable, with an emphasis on friendliness and efficiency.
Walton House is a registered care home and is fully compliant with the requirements of the CQC (Care Quality Commission). The home is assessed bi-annually by RDB Star Rating and at its last assessment in 2014 was rated five star.
The quality of life for service users is of the utmost importance to the manager and their team.
Group: Walton Care Ltd
Person in charge: Janet Harris (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke
Admission Information: Ages 65+.
Single Rooms: 41
Rooms with ensuite WC: 11
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Walton House Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Walton House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Walton House Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.841 for Walton House Nursing Home is calculated as follows: ( (90 Excellents x 5) + (17 Goods x 4) ) ÷ 107 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.732 Points relating to the number of positive Reviews for Walton House Nursing Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.2 Target = 0.732
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Walton House Nursing Home has a Review Score of 9.6 (9.573) from 9 Reviews
Review submitted from a Website Submission by Ann L (Daughter of Resident) on Wednesday 11 April 2018. Relates to April 2018.
After being given 7 days to find a nursing home for my mother on her discharge from the hospital, I was really worried about picking one. However, after being told after an assessment of my mother that Walton House could accommodate her and a tour of the facilities, I was in no doubt that this nursing home could give her all the care and attention that she needed. All the staff - the manager, nurses, care assistants, and domiciliary staff - cannot be faulted. Nothing is too much trouble for them. I would have no hesitation in recommending Walton House to anyone looking for a nursing home
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Janet Harris, Manager, RGN at Walton House Nursing Home responded to this review on 12 Apr 2018:
Thank you very much for your kind comments it is lovely to be appreciated.
Review submitted from a Website Submission by Linda C (Daughter of Resident) on Friday 12 January 2018. Relates to December 2017.
I, like most people looking for a nursing home, didn't arrive at the decision where mum should stay lightly. I found the care my mum received whilst she was in this home to be faultless. Any requests I had regarding the care of mum were undertaken and the carers/staff were eager to oblige in whatever way they could to make mum as comfortable as possible. I was allowed/encouraged to take mums personnel items in for her which in her short stay there were much appreciated. You can visit as often as you wish and at any time which was a blessing. I felt that all the people at Walton House actually cared about my mum that she wasn't just a resident. I also found there to be plenty of staff always on duty.
I wouldn't hesitate to recommend this home to anyone - my only regret is that I didn't get mum in there earlier.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Jean B (Sister-in-law of Resident) on Friday 20 October 2017. Relates to September 2017.
What a wonderful are home Walton House Nursing Home is shame there aren't more places like this. First class care from nurses, carers and kitchen staff who looked after our brother-in-law with kindness and excellent care until he passed away. Hope all the staff get praise for their work. Thank you
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by I T (Daughter of Resident) on Friday 6 October 2017. Relates to September 2017.
All 5 star.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Janet Harris, Manager, RGN at Walton House Nursing Home responded to this review on 05 Dec 2017:
Thank you for your kind comments.
Review submitted from a Website Submission by Jacqueline W (Daughter of Resident) on Wednesday 13 September 2017. Relates to August 2017.
My mother was cared for very well. She was there for 15 months and all her nursing and care needs were met.
Although I visited my mum on a regular basis and so did other family members, we were always contacted if need be.
All the staff were approachable and very friendly.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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J Harris, Manager, RGN at Walton House Nursing Home responded to this review on 14 Sep 2017:
Thank you for your kind comments Tt was our pleasure to nurse your mum and build a great relationship with your family.
Review submitted from a Postal Card by Helena B (Daughter-in-law of Resident) on Monday 3 July 2017. Relates to June 2017.
My mother in law has been treated like the carers own mother. Staff have been gentle, kind, social and my mother in law enjoyed the films, singing songs around the piano and the many themed days and shows.
Our family have been made very welcome and always been offered tea, coffee etc.
We have been shown so much kindness and support during her stay and final days when nothing was too much to ask for. We were extremely grateful and will never forget the tender care that she received which allowed us to have total confidence that all her needs were met.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Janet Harris, Manager, RGN at Walton House Nursing Home responded to this review on 04 Jul 2017:
Thank You for your kind comments, much appreciated.
Review submitted from a Postal Card by D L (Brother of Resident) on Thursday 2 March 2017. Relates to January 2017.
My wife and I are/were overwhelmed by the kindness and professionalism shown by the staff at Walton House. My relative (sister) was terminally ill and died in Walton House but from the minute she moved in, it felt as though a huge burden and worry had been lifted from the family because we knew the staff were professional and competent but more importantly kind to both the resident and their families. I recommend Walton House without reservation - nothing was too much trouble for them and they delivered a difficult service with compassion and importantly too, a smile.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Review submitted from a Postal Card by J B (Daughter of Resident) on Monday 12 December 2016. Relates to November 2016.
My father moved into Walton House in summer as a very frail, poorly man, he had made the decision himself as he struggled at home, he had resisted moving into care as long as possible as he worried with so much bad publicity around care homes. He settled into Walton House and often commented how well he was being looked after, the staff were all very nice. He also enjoyed the food which was a varied menu. From the families point of view the home gave excellent care. All the staff were friendly to visitors and the residents and treated each one with dignity. We knew dad was receiving excellent care and was safe. We visited many care homes before settling for Walton House and knew as soon as we looked around it was the right place for dad. Thank you.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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Janet Harris, Manager, RGN at Walton House Nursing Home responded to this review on 12 Dec 2016:
Thank you for your kind comments. Your father was a lovely gentleman and a pleasure to look after. On behalf of myself and all the staff at Walton House may we wish you and your family a peaceful Christmas and New Year, Kind Regards.
Review submitted from a Website Submission by Jean W (Daughter of Resident) on Monday 14 March 2016. Relates to March 2016.
On behalf of our whole family we would like to thank everyone at Walton House for the care and kindness shown to our mum while she was there. Not only to mum but but to members of the whole family and friends who visited her - night and day.
How likely would you be to recommend Walton House Nursing Home? Extremely Likely
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September 2015
Recipient: Walton House Nursing Home
Date: Thursday 24 Sep 2015
Job Title: Director
Joined: 1995
Description:
Director of Walton House Nursing Home, Walton le Dale, Preston,The Grove Nursing Home, Burnley and Walton Home Care, Bamber Bridge, Preston.
Job Title: Manager
Joined: 2015
Description:
Janet is a Registered General Nurse and has previous experience of managing a Nursing Home. Janet has worked her way up through the ranks from care assistant, qualifying as a Registered Nurse in 2006 and onto Matron/Manager in 2013. Janet is responsible for the smooth running of our home and is available Monday to Friday between 8.30am and 4.30pm and any other time by appointment.
Job Title: Administrator
Joined: 2000
Description:
Pauline handles all administration within the home and is the main point of contact for all financial matters. Pauline has achieved NVQ Level 2 in Customer Services.
Job Title: Activities Co-Ordinator
Joined: 2015
Description:
Sarah is an experienced Activities Co-ordinator and is responsible for providing therapeutic activities for residents. She organises the entertainment programme for the home and oversees our individual client’s social needs on a daily basis.
Job Title: Chef
Joined: 2013
Description:
Andy has achieved 706/1/2/3 in catering City & Guilds and has 35 years’ experience in catering. He is responsible for preparing nutritious home-made food on a daily basis using local fresh produce. The home holds a five star rating from the food standards agency.
There are currently no Care Home Idol entrants who have performed at Walton House Nursing Home