Banksfield Nursing Home

20 Banksfield Avenue, Cadley, Fulwood, Preston PR2 3RN
Review Us
9.8 33 Reviews
  • Banksfield Nursing Home, Preston
Banksfield Care Home is a purpose build 42 bedded home situated in a lovely residential area in Fulwood. It provides nursing care to older people and people living with dementia. The home has recently benefited from a refurbishment to the first floor and is now welcoming new residents.

All care is centred on the individual, with tailored care plans put together to suit personal needs.

Alongside the professional care provided, the team organises a varied activities programme, offers a nutritious food menu and hospitality to visiting loved ones.

A safe garden area allows residents to socialise with family and friends while taking in the splendid scenery.
Show Banksfield Nursing Home on the Map

Care Provided by Banksfield Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

Contact Banksfield Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Banksfield Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Rohan Mathew (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (42)

Parking

  • Parking is available on site

Banksfield Nursing Home Reviews (33)

9.8

Banksfield Nursing Home has a Review Score of 9.8 (9.843) out of 10, based on 9 reviews in the last 2 years.
Over all time Banksfield Nursing Home has 33 reviews.

Overall Experience
  • 22
  • 8
  • 1
  • 2
  • 0
Date Published
  • 33
  • 5
  • 8
  • 9
  • 24
Reviewer Connection to Banksfield Nursing Home
  • 9
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 33, showing 21-33
Review from Simon M (Son of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is 80 and needed to be discharged from hospital into a setting where her nursing and care needs arising from a sudden deterioration in her Dementia and Alzheimer's could be properly assessed under the NHS discharge to assess process. As she needed an EMI setting there were few options and we were
under pressure from the hospital to agree to a placement. A desktop review of Banksfield didn't look promising as it is rated as requiring improvement, but as soon as I walked through the door my doubts began to recede. My sister and I agreed to her being discharged to Banksfield and we're very happy with the decision. There is still work to be done at Banksfield and we have seen CQC inspectors on several occasions, but the attitude of all the staff and the senior management team towards providing the best possible care have impressed us and they are working hard to fix the remaining issues. The care mum has received has been excellent, far better than the current CQC rating would suggest.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home
Thank you for your positive review, we truly appreciate the trust you place in us! We are currently working hard to improve our CQC rating so it can reflect our loving and caring team.

Kindly,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A J (Sister of Resident) published on 4 October 2021 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Not very happy with the care my sister is receiving. She has dementia and is not being well cared for to a good standard. Since March 2020 she has had nearly all clothing and toiletries taken, plus photo frames that reminded her of the family. We are putting names on her belongings but still, things
are being taken. Also, she needs a hairdresser plus a chiropodist. If we had to mark the home out of ten, I'm sorry but it would of be two.
Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Banksfield Nursing Home
Dear A J,

Thanks so much for sharing your experience with us. We are so sorry we fell short of expectations from our usual high standards.

Your feedback is incredibly valuable to help us keep…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeff E (Son of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience is that the staff are caring and helpful and are really concerned about the wellbeing of the residents. They have a difficult job to do, one that many of us would struggle to do. They deserve our respect and admiration. Some things in any residential home require resources, i.e. money,
to improve. As a society, we need to decide what our priorities are. Residential care should be a priority for the UK government.
Reply from Param Kaur, Marketing Executive at Banksfield Nursing Home
Thank you for your positive review. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura B (Great-Niece of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very welcoming care home which made great aunts last month very comfortable. All the staff were very welcoming and had a high priority for patent dignity. They managed to get her out of bed and into the communal room on several occasions which really lifted her spirits we can't thank Banksfield enough
for their support and help through everything. I would highly recommend here to anyone in need of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip B (Husband of Resident) published on 16 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Only there for five short weeks but was cared for by lovely staff and treated as though I was a member of a family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah W (Niece of Resident) published on 9 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Can't thank the management and staff enough for the care and compassion shown to my aunt during her stay. All her needs were met, her religion was important to her and she saw a priest within 30 minutes of arriving.
The management and staff made us feel welcome at every visit and nothing was too much
trouble.
I would recommend this care home to anybody requiring nursing care, it is well lead with excellent staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathryn M (Daughter of Resident) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our rascally father spent the last six weeks of his life in the wonderful care of the Banksfield staff.
From the outset, it was his home and my brother and I felt that it was ours too.
The staff work very much as a team and nothing was ever a problem.
Latterly, he displayed some challenging behaviour
and this was dealt with compassion.
There was dignity throughout his stay.
I would like to think that if I was ever placed in the situation where I required nursing care that Banksfield is still here.


We would like to say a very big thank you to all of the staff - you are truly wonderful.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Veronica A (Sister of Resident) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother who was blind and deaf, was a resident for 18 months at Banksfield, having previously had an appalling experience at another care home .
Thankfully during his time at Banksfield, all staff respected his dignity from the outset. We visited frequently and can confidently say that every aspect
of his care was met. He died in March after superb end of life care at Banksfield care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy W (Friend of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my neighbour approx 1.45pm just after she had had lunch. I found her looking fresh as a daisy. The lovely bright clean room also smelt very fresh.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Matthew B (Son of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Provides adequate care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul C (Son of Resident) published on 20 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last seven months of her life in Banksfield and was treated with great respect and dignity, especially in the last weeks of her life.
Her carers were superb with her and she was always comfortable in their hands. I take great comfort from the fact she was so well tended during
her last months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Annette R (Niece of Resident) published on 19 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would just like to say a special thank you to all care staff for the loving care they gave my auntie on her final days specially the nurses that was on duty last weekend and thanks for all the love and support you gave our family especially my father when he stayed over we really appreciate everything.
Thank you very much x
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon C (Son of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff make me feel like a member of their family when I was with my father. Nothing was too much trouble and I was able to concentrate 100% on him with nothing else to concern me. The display of care and compassion was unbelievable.
I was blown away by the way the staff conducted themselves over
a period of days. I left feeling very lucky and privileged to have been able to secure a place for dad at Banksfield. If I had any illness I would jump at the chance to reside here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Banksfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Banksfield Nursing Home is calculated as follows: ( (101 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 105 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Banksfield Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Rohan

Rohan Mathew

Job Title: Home Manager Joined: 2025

I’m Rohan, the Manager of Banksfield Nursing Home, with over 14 years of experience in Health and Social Care, spanning clinical practice, leadership, and service development. This role marks another meaningful step in my journey to deliver person-centred care and high standards of governance in the sector.


My professional path began in 2008 as a Registered Nurse at one of the world’s leading neuro research hospitals, following the completion of my Honours Degree in Nursing. That foundational experience sparked a deep commitment to clinical excellence and professional development.


A Postgraduate Degree in International Health Management at St. Patrick’s College, London, helped broaden my perspective, allowing me to combine frontline care with a strong understanding of operational leadership. From there, I transitioned into increasingly senior roles within both the NHS and the private sector, including Clinical Lead, Deputy Manager, and Home Manager.


At the heart of my leadership philosophy is a belief in compassionate, safe, and responsive care. I take pride in supporting staff development, improving service outcomes, and building trust with residents, families, and external stakeholders alike.


What excites me most about this new role is the opportunity to contribute to the We Care Group’s vision for excellence, delivering care that is not only clinically robust but deeply person-centred. The Group’s emphasis on staff development, innovation, and service improvement aligns perfectly with my own leadership style and aspirations.


Having led services through both challenges and transformation, I look forward to building on the existing strengths at Banksfield, creating a safe, supportive environment where both residents and staff can thrive. My commitment is to uphold the highest standards of governance, care quality, and team engagement, with transparency and compassion at the core of everything we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Banksfield Nursing Home to verify any information. View our terms and conditions. Banksfield Nursing Home has an Enhanced Service - more info.